What 294 owners told NHTSA about the 2025 Ram Ram 1500 Quad Cab

While driving into town, the dashboard illuminated with every warning light before the vehicle suffered a total electronic and engine shutdown. This happened twice—the second time while I was mid-turn in an intersection. Several vehicles had to slam on their brakes to avoid a high-speed collision with my stalled truck. I had to get the vehicle towed as it is fundamentally unsafe to operate.

NHTSA ODI 11720561

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11720096

1. Nature of Safety Complaint I am submitting this complaint to report repeated and unresolved safety-related defects affecting my 2025 Ram 1500 manufactured by Stellantis (FCA US LLC). The vehicle has experienced ongoing failures of safety-related systems since purchase on August 6, 2025. Despite multiple repair attempts at three authorized dealerships, the issues persist and the vehicle has remained out of service for over four months. 2. Dealership Repair History (Safety Context) Repairs were performed at: Colonial Dodge Dartmouth Quirk CDJR Dorchester Colonial Dodge Chrysler Jeep Ram The vehicle is currently in dealer possession (Hudson, MA) for ongoing repairs. 3. Safety-Related Defects A. Parking Sensor System Failure Front and rear parking sensors repeatedly malfunction. These are collision-avoidance / driver-assist safety systems. Multiple repair orders document ongoing failures. System reliability is compromised despite repeated software updates and module replacements. Safety Concern: Increased risk of collision due to nonfunctional proximity detection. B. Electronic Module & Software Instability Repeated failures and updates involving: Transmission control module Electric power steering module Driver/passenger door modules Instrument cluster Security Gateway (SGW) Safety Concern: Electronic instability affecting steering, transmission control, or driver information systems could pose crash risk. C. Unintended Sunroof Operation Sunroof tilts open unexpectedly. Safety Concern: Unexpected opening while driving may distract driver or create hazardous conditions at highway speeds. D. Running Board Malfunction Running boards malfunction intermittently. Safety Concern: Risk of slip, fall, or injury during entry/exit. E. Battery Failures While in Dealer Custody Both batteries reportedly failed while vehicle was at dealership. Safety Concern: Electrical instability may affect essential systems.

NHTSA ODI 11718999

The contact owns a 2025 Ram 1500. The contact stated the display screen was blank. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System). The local dealer was contacted and confirmed that parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 118,000.

NHTSA ODI 11718405

Driving while pulling a trailer using the towing package included on u-connect. When applying pressure to the brake pedal the trailer brakes locked up and the driver had trouble maintaing control of the truck. The turn signal and brake lights on the trailer do not work while hooked up the wiring harness.

NHTSA ODI 11718579

I stopped for red light and waited for about 2 minutes for light to turn green. I took my foot off the brake pedal and put it on the gas pedal. Truck refused to go forward. Message in IP flashed ad stated to go into to park then back to drive. I failed on first attempt and had to do the procedure again to get truck to move forward. I think this is equivalent to stalling out at a stop. This has happened to me about 4 times total, 2 times today. No warning lights stay ,like a check engine light. Luckily haven't been rear ended yet. unable to take picture since i have to get truck going in traffic. If my wife was driving she might panic and be stalled out in traffic.

NHTSA ODI 11717918

battery drains completely dead and will not take a charge. I bought this vehicle just under 1 year ago and 3 batteries main batteries have had to be be replaced, and 2 secondary batteries. Something is draining and killing the batteries and the dealership cannot find the cause. This has left me stranded without a vehicle 3 times in less than a year.

NHTSA ODI 11717665

The contact owns a 2025 Ram 1500. The contact stated that while driving at a slow speed, the instrument panel went dark. The contact entered the parking lot of a grocery store, and the instrument panel was still dark. The vehicle was turned off and restarted after several minutes, but the instrument panel was still dark. The gear shift lever was shifted to drive(D), and the vehicle failed to move or function as intended. The gear shift lever was shifted to reverse(R), and the vehicle failed to function as intended. After several attempts, the vehicle was able to drive forward; however, the instrument panel was still dark. The vehicle was taken to the dealer but was not diagnosed. The vehicle was restarted to drive back to the residence, and the instrument panel illuminated as intended, and the gear lever operated as intended. On a separate occasion, the message "Warning Light Illumination Unavailable -Service Required" was displayed on the instrument panel. The vehicle was taken back to the dealer, where it was diagnosed that the instrument cluster had an intermittent internal fault and needed to be replaced. The instrument panel was replaced. The contact stated that on a separate occasion, the infotainment system failed to function as intended and displayed a blue screen. The vehicle was taken to the dealer. The infotainment screen was replaced. The contact stated that the system glitched. Most recently, while driving at 40-50 MPH, the transmission unexpectedly downshifted to first gear. The contact stated that the transmission was in manual mode and the engine made a revving sound. No warning lights were illuminated. The vehicle was pulled over to the side of the road and turned off. After a short while, the vehicle was restarted and functioned as intended. The vehicle was taken to the dealer; however, no cause for the failure was found. Most recently, the subwoofer failed to function as intended. The vehicle was taken back to the dealer, and the subwoofer was replaced. The contact stated that the failure with the infotainment screen and the subwoofer persisted. The contact stated that the battery had been replaced twice, and there was an abnormal sound coming from the brakes. The manufacturer was notified of the failure. The failure mileage was 4,768.

NHTSA ODI 11717085

I was driving at around 40mph, my vehicle turned off with all the lights in the dashboard being turned on. I had no power steering or breaks in my vehicle. With no ability to break my moving car I pulled into a parking lot almost crashing with another vehicle. I couldn’t turn out my car in parking and the lights in the dashboard stayed on.

NHTSA ODI 11716539

Instrument cluster blank screen unable to view speed of vehicle. Vehicle serviced for recall of cluster, recall performed yet trouble reoccurred after repair.

NHTSA ODI 11715331

Transmission continues to shift poorly - will not shift to 8th at speeds over 55 MPH, drops from 8th to 7th continuously. Has been to the shop 2 May 2025 - flashed the transmission, 8 Sep 2025 flashed the transmission, 20 Jan 2026 updated transmission. Updates work for short periods of time. Truck only has 11769 miles

NHTSA ODI 11714952

The automatic locking of the vehicle doors when the speed reaches approximately 15 mph will not occur. This is supposed to prevent inadvertent door opening while at speed. Local dealer has verified the conditions as other vehicles were also deficient.

NHTSA ODI 11713677

The contact owns a 2025 Ram 1500. The contact stated that while the vehicle was parked, while starting the vehicle, several warning lights illuminated after manually starting the vehicle. The contact stated that the failure had occurred on several occasions. While attempting to shift the vehicle into 4WD, the vehicle failed to respond and remained in 2WD. A dealer was contacted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.

NHTSA ODI 11712405

When turn signal is engaged (left, right, or hazard,) the normal turn signal sound randomly changes pitch and tone. This is an intermittent problem. Dealership has updated software which did not fix the problem. The signal lights work but the sound makes it seem as if there is a warning other than a normal turn signal sound. There are at least two social media posts about this exact issue on a 2025 and 2026 Ram 1500.

NHTSA ODI 11712461

For the sixth time, the vehicle has stopped in mid traffic. A couple of close incidents of almost getting hit in two lane traffic, at stop lights surrounded by traffic, on interstate. The incident today came after a supposed, "final fix" for the blind spot warning. It is not a warning, the vehicle completely hard brakes to a complete stop and shut down of all systems. We have to quickly respond, turn the button on quickly and hope it starts. I am now terrified to drive the vehicle. The original dealer told me to take to local dealer, they acted like I was crazy trying to describe these incidents, initially, but then 2 weeks ago, they had a service recall that stated exactly what I had experienced. It does not work. I am terrified to drive it and invested over 90,000 in a quality, American built truck to be dismissed, then believed and survived. I can't keep it, please help.

NHTSA ODI 11712524

The auto stop/start "feature" does not work properly. When it malfunctions, the vehicle goes into Park and requires to be turned off and back on again. This happened to me coming out of my neighborhood at a yield sign. I stopped very briefly as it was a Yield sign. The engine shut off and it threw a MIL. I had to turn it off and back on. I took it to the dealer who said they did a flash upgrade and reset the MIL. Since then it has done it to my wife multiple times. One time was at an intersection and she panicked which caused more delay in getting the vehicle going again. It almost seems like a stall. When I disable the stop/start with the button on the dash it (obviously) does not have this problem. The auto stop/start needs to be eliminated from vehicles without fear of voiding warranties.

NHTSA ODI 11712091

Hello! car in question was involved in a car accident 12/23/2025- with over $38,000 in repairs, damage frame and heavy front end damage the air bags DID NOT deploy. We are extremely concerned and honestly upset that the unit that is meant to protect didnt do its job. Although there was no injuries but the amount of force of the impact is concerning

NHTSA ODI 11711882

Remote starter on my 2025 Ram 1500 Big Horn frequently fails to operated in cold weather (below ~30F). The truck will flash the lights and then abort the remote start without starting the engine. The vehicle starts normally using the push-button inside the truck. This issue is intermittent but recurring multiple times. No warning lights are displayed. Dealer is unable to reproduce the problem. This may be a software or electrical defect affecting safe or predictable operation in cold conditions.

NHTSA ODI 11711687

Vehicle has experienced multiple incidents of sudden loss of propulsion, including at highway speeds. Engine revs when accelerator is applied but vehicle does not accelerate, as if in neutral. Multiple warning lights illuminate, including “Service Transmission.” I narrowly avoided a rear-end collision. Diagnostic codes recorded include U0402 (invalid data from transmission control module) and U1003 (CAN communication fault). Vehicle has required towing for one incident and multiple service visits with no permanent fix. This is a safety concern 11/3/25 Loss of propulsion at highways speeds 11/28/25 Loss of propulsion 1/10/26 loss of propulsion at highway speeds

NHTSA ODI 11710147

The contact owns a 2025 Ram 1500. The contact had experienced several electrical failures since purchasing the vehicle brand new. The contact stated that there was a sudden loss of power steering functionality, and the Lane Keep Assist would engage and normally vibrated the steering wheel; however, the vehicle and steering wheel continued to vibrate after the vehicle was centered. Additionally, the vehicle lost the instrument cluster image and power window functionality. The master window lock switch on the driver's side console had never worked since purchasing the vehicle. The failures were intermittent. The contact stated that occasionally, several warning lights were illuminated during the failures. The vehicle was towed to a local dealer where it was diagnosed, and determined that the TFT module needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same dealer and was still being diagnosed. The manufacturer was informed of the failure and referred the contact back to the dealer for assistance. The failure mileage was approximately 3,000.

NHTSA ODI 11709879

The contact owns a 2025 Ram 1500. The contact stated that while driving at various speeds, the voltage meter warning light illuminated. The contact stated that occasionally the vehicle needed to be jump-started. The vehicle was taken to a local dealer on two occasions, and the two main batteries were replaced; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 4.

NHTSA ODI 11709615

The tow mirrors that are on this vehicle have to many blind spots and have caused us to have multiple situations of very close wrecks. The latest date being 1/7/2026

NHTSA ODI 11709738

While operating the vehicle, the engine shut off unexpectedly and without warning while the vehicle was in traffic. In one incident, the vehicle was stopped at a traffic light and, when the accelerator was pressed after the light turned green, the engine cut off and the transmission automatically shifted into PARK. The vehicle became disabled in active traffic with other vehicles behind it. A similar incident occurred previously in a parking lot. The vehicle began sputtering and then shut off when shifted into reverse, again forcing the transmission into PARK. These events occurred after the vehicle had recently been returned from an authorized dealership where it was reported that all issues were repaired. The malfunction appears to involve the engine, electrical system, and powertrain, specifically a loss of engine power combined with an unintended automatic shift into PARK. The vehicle is available for inspection upon request and is currently back at an authorized dealership for service. These failures placed my safety and the safety of others at risk by leaving the vehicle suddenly disabled in traffic, blocking lanes, and creating a risk of rear-end collision. One incident occurred during morning rush hour with surrounding vehicles, increasing the risk to other motorists. The problem has occurred multiple times and has been reported to and inspected by authorized dealerships on several occasions. Diagnostic testing, software/system updates, electrical inspections, and component replacements have been performed. Despite these inspections and repair attempts, the problem continues and has not been resolved. Prior to and during the failures, warning messages and alerts appeared on the dashboard, including repeated ParkSense warnings and other system alerts. In some instances, additional warning messages appeared at the time of the shutdown. These warnings have occurred intermittently since earlier service visits. The vehicle has been inspected by authorized dealers

NHTSA ODI 11709486

2025 Ram 4x4 had approx 2500 miles when the instrument panel went completely blank. Was driving so pulled over, turned off engine, then back on with no cure. Went to my destination, parked the truck for 4 hrs and when returned problem was gone. Went to the dealer to report the issue and they said there wasn't a fix. Now I have received a safety recall on the truck 3 weeks later. I'll go back to the dealer to see what they can do???

NHTSA ODI 11708231

Shortly after purchasing the vehicle, I began experiencing intermittent electrical and driver assistance system malfunctions. These issues included warning messages, unexpected system behavior, and periods where multiple advanced driver assistance features were unavailable or disabled. The problem first occurred around April 4, 2025, at approximately 665 miles. Since then, the issue has occurred intermittently and has been difficult to predict or reliably reproduce. I brought the vehicle to an authorized dealer multiple times for warranty repair. On at least one visit, the dealer was unable to duplicate the concern. On subsequent visits, the dealer performed warranty-related diagnostics and repairs; however, the original issues have not been clearly confirmed as resolved. At times, the vehicle was deemed drivable but not confirmed to be fully repaired. Manufacturer technical assistance (STAR/engineering) has been involved in reviewing data and test results. As of the most recent service visit, the vehicle remains under review, and I do not have confirmation that the root cause has been identified or corrected. The intermittent nature of the malfunction and loss of driver assistance features creates concern for vehicle reliability and safety, especially when the systems fail without warning.

NHTSA ODI 11707426