What 294 owners told NHTSA about the 2025 Ram Ram 1500 Quad Cab

The contact owns a 2025 Ram 1500. The contact stated that while driving with cruise control engaged, the cruise control system accelerated and failed to recognize objects or vehicles ahead. The contact was forced to manually override the cruise control system to regain control of the vehicle and prevent an accident. The contact stated that a "Driver Override" warning message appeared on the instrument panel as the vehicle accelerated without the contact depressing the accelerator pedal. A dealer was notified of the failure, and an appointment was scheduled to have the vehicle inspected. The manufacturer was not yet notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 17,000.

NHTSA ODI 11749294

After two very near accidents and other close calls my truck never warned or brakes. The dealer said no codes nothing they can do. I read after a safety recall was done the modules stop communicating and a hard reset and flash should be performed.

NHTSA ODI 11746878

While driving in traffic on the interstate with adaptive cruise control working, all lights on the dash illuminated for 1 to 2 seconds, adaptive cruise control kicked off, the dash then went totally blank for 2 to 3 seconds then slowly came back to life with the fuel gauge showing zero when there was ¾ of a tank prior to this event.

NHTSA ODI 11743237

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the recall and informed the contact that parts were limited. The contact was informed that new vehicles were the priority before the vehicles that were already sold. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while idling at an intersection, the vehicle shut off without warning. The vehicle was towed to the dealer, and the battery was replaced. Soon after the repair, while driving 75 MPH, the Forward Collision Avoidance system activated erroneously, and the transmission unexpectedly downshifted. The contact attempted to take the vehicle for service, but was unable to contact a dealer. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 30,000.

NHTSA ODI 11733968

I purchased the Vehicle in April 2025 with 500 miles as NEW. Within 3k miles, I had the AEB and “BLIND Spot warning unavailable “ both service required messages come on the vehicle. The Hazards stay on the side mirrors while driving, which make it dangerous also believing you have vehicles in your blind spot creating a safe hazard and also beeps at times. This continued to happen constantly. I was told at first presentation that there was an internal TBS(bulletin) with FCA and there was no fix. Then at 4k miles, it happened again. I took it back, they did a software update. It continued to happen. 6k miles, more software updates. A wiring harness was replaced. It is still happening for both. At 10k miles. After software updates, wiring harness update. It continues to happen.

NHTSA ODI 11733847

The Advanced Driver Assistance System (ADAS) has failed and is no longer operational. The system icon on the instrument cluster is illuminated, indicating the feature is disabled. Prior to full failure, the vehicle experienced multiple dangerous events including unexpected and unintended braking at freeway speeds, creating hazardous driving conditions and requiring immediate steering correction to avoid potential collisions. The initial issue began with a loss of steering assist, which was reported. Since then, the condition has escalated. The ADAS system is now completely non-functional, and the vehicle continues to present ongoing safety risks. These failures occur during regular highway operation. I drive approximately 100 miles per day, significantly increasing exposure to these hazards. The unpredictable braking and prior steering issues create a serious risk of accident, injury, or loss of control. This issue has been ongoing for nearly four months since the initial complaint, with no permanent resolution. The vehicle is unsafe to operate under normal conditions.

NHTSA ODI 11732989

My infotainment screen makes a loud buzzing noise at least 3days per week, and then it shuts down and reboots itself, this happened several times while backing out of parking spots and I lost my rear view camera, also sometimes while driving on the Highway both of my blind spot monitor lights on my mirrors will come on and my truck will display BMS malfunction and this stops my adaptive Cruise and hands free Cruise while driving on Highway at 65mph or higher. I've taken in to the dealership and they say they can't reproduce the problem with the buzzing coming from The infotainment system, and the Blindspot Monitoring System will self correct after my vehicle sits overnight, but my RAM documents the BMS and sends me an alert to take into dealership for service, but once again the dealerships say they can't replicate the issue with the bms.

NHTSA ODI 11733083

There was a recall for the cluster pack on the screen that shows my speedometer and safety features such a lane departure, turn signals, etc. I had the recall completed and my screen still blacks out randomly. It has been in the shop 3 times to fix the screen, but Ram cannot get it fixed. I have multiple pictures and videos of the screen blacking out if anyone is interested I can email them.

NHTSA ODI 11730630

1. Nature of Safety Complaint I am submitting this complaint to report repeated and unresolved safety-related defects affecting my 2025 Ram 1500 manufactured by Stellantis (FCA US LLC). The vehicle has experienced ongoing failures of safety-related systems since purchase on August 6, 2025. Despite multiple repair attempts at three authorized dealerships, the issues persist and the vehicle has remained out of service for over four months. 2. Dealership Repair History (Safety Context) Repairs were performed at: Colonial Dodge Dartmouth Quirk CDJR Dorchester Colonial Dodge Chrysler Jeep Ram The vehicle is currently in dealer possession (Hudson, MA) for ongoing repairs. 3. Safety-Related Defects A. Parking Sensor System Failure Front and rear parking sensors repeatedly malfunction. These are collision-avoidance / driver-assist safety systems. Multiple repair orders document ongoing failures. System reliability is compromised despite repeated software updates and module replacements. Safety Concern: Increased risk of collision due to nonfunctional proximity detection. B. Electronic Module & Software Instability Repeated failures and updates involving: Transmission control module Electric power steering module Driver/passenger door modules Instrument cluster Security Gateway (SGW) Safety Concern: Electronic instability affecting steering, transmission control, or driver information systems could pose crash risk. C. Unintended Sunroof Operation Sunroof tilts open unexpectedly. Safety Concern: Unexpected opening while driving may distract driver or create hazardous conditions at highway speeds. D. Running Board Malfunction Running boards malfunction intermittently. Safety Concern: Risk of slip, fall, or injury during entry/exit. E. Battery Failures While in Dealer Custody Both batteries reportedly failed while vehicle was at dealership. Safety Concern: Electrical instability may affect essential systems.

NHTSA ODI 11718999

For the sixth time, the vehicle has stopped in mid traffic. A couple of close incidents of almost getting hit in two lane traffic, at stop lights surrounded by traffic, on interstate. The incident today came after a supposed, "final fix" for the blind spot warning. It is not a warning, the vehicle completely hard brakes to a complete stop and shut down of all systems. We have to quickly respond, turn the button on quickly and hope it starts. I am now terrified to drive the vehicle. The original dealer told me to take to local dealer, they acted like I was crazy trying to describe these incidents, initially, but then 2 weeks ago, they had a service recall that stated exactly what I had experienced. It does not work. I am terrified to drive it and invested over 90,000 in a quality, American built truck to be dismissed, then believed and survived. I can't keep it, please help.

NHTSA ODI 11712524

Shortly after purchasing the vehicle, I began experiencing intermittent electrical and driver assistance system malfunctions. These issues included warning messages, unexpected system behavior, and periods where multiple advanced driver assistance features were unavailable or disabled. The problem first occurred around April 4, 2025, at approximately 665 miles. Since then, the issue has occurred intermittently and has been difficult to predict or reliably reproduce. I brought the vehicle to an authorized dealer multiple times for warranty repair. On at least one visit, the dealer was unable to duplicate the concern. On subsequent visits, the dealer performed warranty-related diagnostics and repairs; however, the original issues have not been clearly confirmed as resolved. At times, the vehicle was deemed drivable but not confirmed to be fully repaired. Manufacturer technical assistance (STAR/engineering) has been involved in reviewing data and test results. As of the most recent service visit, the vehicle remains under review, and I do not have confirmation that the root cause has been identified or corrected. The intermittent nature of the malfunction and loss of driver assistance features creates concern for vehicle reliability and safety, especially when the systems fail without warning.

NHTSA ODI 11707426

All issues have been reported and duplicated by the dealer. 1. Upon hard acceleration, vehicle dash flashes service 4 wheel drive and all lights surrounding the shifting knob flash. In one instance, it locked into 4 wheel (high) and was difficult to steer. Cleared upon restart. 2. Backup camera went totally to blue screen, no camera. 3. Instrument panel went dark when driving, no speedometer or other information on panel. 4. Front and rear end collision warning lamp indicates off, but never manually disengaged. 5. Other warning lights on periodically for no reason. 6. Since most of these items clear upon restarting the vehicle, it's often difficult to get to the dealer for inspection. They have, however, witnessed most of these incidents and in some cases have reproduced them when leaving the vehicle with them. 7. Frequent warning light illumination unavailable, service required prompt appears

NHTSA ODI 11706866

Parking sensor failed when pulling in parking spot and didn’t alert driver of concrete light pole that was approaching vehicle.

NHTSA ODI 11706409

On November 16th while on vacation and traveling through west Texas, our 2025 Ram 1500 SST Lonestar cancelled our adaptive cruise and automatic emergency brake. A message popped up again stating "Auto Emergency Braking (AEB)/ACC Unavailable Service Required". We were pulling our travel trailer and we found that if we shut off vehicle, it would reset and appear to work for a short time but would them cancel our adaptive cruise and automatic emergency brake. On November 17th we took it to Sisbarro CDJR in Deming, NM and they claimed they couldn't verify our problem with a 30 minute text drive. So their tech did an update to the PCM and gave us the truck back. We hitched up the next day and with 15 minutes the problem happened again. We stopped using the adaptive cruise control and started using the regular cruise. The message continued and we continued to Surprise, AZ without the ACC and AEB. On Monday, November 24th, we took the vehicle to Larry Miller CDJR in Surprise, AZ. After I described the ongoing problem to the service writer, he told that it would be 3 or 4 days before they could look at it and it could take at least an additional 2 days to repair if they could recreate the problem. I asked him if he thought it was safe to drive back to Mansfield, TX and he said it should be okay. Over the next three days we returned home and continued to have the problem with the ACC and AEB warning. I've have called Classic CDJR in Arlington, TX and scheduled an appointment for Tuesday, December 2nd at 7 am.

NHTSA ODI 11702232

I do not believe my truck's forward collision warning and emergency braking work. I have had a few very close calls with rearending a vehicle in front of me and the truck did not brake automatically or give any collision warning. Also, the adaptive cruise control is set on the furthest distance, but it follows very closely to the vehicle in front of me. Like a 1.5 second length at the most. When I change the setting to follow closer, it will follow a vehicle within inches. I believe this causes a safety issue with a potential crash.

NHTSA ODI 11694580

The digital instrument cluster failed. All telemetry is shown on this cluster including speed, fuel level, rpm, odometer and more. The cluster was going totally black every two minutes and it would disable cruise, lane departure warning, blind spot warning and the check engine light was on. There was no indication prior that there was a problem, it just all of a sudden went black and beeped. Then it would come back after 5 seconds and do it again two minutes later. Also my odometer wasn't working or updating the miles. The dealer confirmed the cluster needed to be replaced. It sat at the dealer for 96 days before the repair was made.

NHTSA ODI 11693110

My wife and I were driving at approximately 30 mph down a street with no vehicles or obstructions around. My truck auto braking initiated and locked up the brakes stopping us immediately and the vehicle turned off. I've taken the truck to the dealership for other electronic errors and issues, but they always get dismissed since they don't stay stored for the dealership to troubleshoot. They always clear when the vehicle restarts. Minor injuries from seatbelt due to sudden stop. Unsure of other damage to vehicle or tires. Thankfully no cars were behind us or we would have been rear ended.

NHTSA ODI 11692195

Driving on the highway with cruise control set, heard a beep and looked at my instrument cluster. Cluster went blank, cruise control turned off, lane management turned off. Then another beep turned on instrument panel and now was frozen at 0 as I was driving at highway speed. Next I was stopped at the off ramp and instrument panel said I was doing 57. I have videos of it happening. And it is in a constant frozen to reboot stage

NHTSA ODI 11691971

Upon starting my vehicle, numerous warning lamps/messages appeared to include: - "Service Electronic Stability Control" - "4WD System Temporarily Unavailable" - "Auto Emergency Braking (AEB) Off" - "Blind Spot Alert Unavailable Service Required" (the blind spot indicator lights on the side mirrors were also illuminated) In addition to the above warnings, I no longer had electronic power steering, making the vehicle nearly impossible to turn. Thankfully I was parked when all of this occurred. Had I been driving, the loss of power steering alone could have been catastrophic. I shut down the vehicle hoping that the issues would resolve upon restart. Unfortunately they did not. It took multiple more shutdowns/restarts and approximately 20 minutes before the problems disappeared and the vehicle seemed to be functioning properly. I immediately drove the vehicle to the dealership for service. As of this writing, they have not been able to replicate the problem nor find a cause.

NHTSA ODI 11690221

Components keep going offline, about 5 times a week. Larry Miller RAM, says there's nothing they can do, since the technology is so new. So I purchased a $84k vehicle for their safety features, that don't work 50% of the time.

NHTSA ODI 11689284

Vehicle has been taken to the dealership for AEB and blind spot monitoring. The vehicle has spent 15 days in the shop, only for nothing to have changed. Vehicle was driven by dealership an excessive 171 miles, only to be returned to us and within 10 minutes of driving, the AEB warning reappears. This vehicle has driven less than 5000mi. It should not have such electrical issues impacting enhanced safety features. The truck is going back to the dealership for yet another attempt to repair, unlikely to be successful. A quick online search leads to numerous individuals experiencing the same issue with their Ram truck with seemingly no resolution in site outside of replacing the CADM module. It's absurd that this hasn't been issued as a formal recall.

NHTSA ODI 11688874

While driving all the brake system warning lights come on, even the anti-lock brake system light, and we get a warning stating emergency active braking system error message. The brake pedal goes all the way to the floor when we tried to pull off to the side of the road. This has happened multiple times now and at 1st the dealership couldn't replicate the problem. The it happened yet again and we got video evidence of the brake failure while driving. I did file a claim with Stellantis because the dealership can't get the brake system control module needed to hopefully correct this issue and they said they can get the part to the dealership on 10-5-25. At that point the dealership will have had the truck for 36 days.

NHTSA ODI 11687932

The emergency brake malfunctioned transmission in park malfunctioned yes its available for inspection i was almost ran over by the truck or pinned between truck door and hand rail. I have not had vehicle inspection done yet dealer had been notified and awaiting there response. When i re entered the vehicle dash displayed warning emergency brake disengaged placed vehicle into drive to move forward and then dash displayed emergency brake engaged and placed vehicle into park automatically which made it nearly impossible to move. Prior to this event truck was parked in my driveway the night before then the following morning truck was in the grass it had rolled there. When connected to any trailer the dash displays check trailer connection and the running lights on passenger sides of the trailers are off and or going dim and bright.

NHTSA ODI 11686226

All major braking and safety systems have failed, including the parking brake, 4-wheel drive, cruise and adaptive cruise control, lane departure warnings, blind spot monitoring, and parking collision alerts. These failures occurred at the same time, and we believe there may be additional issues not yet identified. Our local dealership (Barry Sanders Supercenter, Stillwater, OK) attempted multiple repairs before opening a service ticket with RAM/Stellantis. We were informed the part needed to fix the problem is backordered for approximately one year. This extended delay means we must continue driving a vehicle without critical safety systems or park it indefinitely, creating both a financial and safety burden. The loss of these features greatly increases the risk of collisions, especially in bad weather or on highways where adaptive cruise, lane departure warnings, and blind spot detection are essential. Online searches show this is not an isolated issue but a recurring problem in 2025 RAM 1500 models, suggesting a broader manufacturing or design defect.

NHTSA ODI 11685966

Purchased a 2025 RAM 1500 TUNGSTEN on [XXX]. Within a week of purchase, the blind spot monitors, forward collision monitors, and the emergency braking all quick working. The first attempt to fix was replacing wiring. This stopped it for a week before they were back on. Goes back into shop and replace and fully charge batteries and again it lasted about a week. Two more trips to shop (3rd and 4th visits) for same issues with more "quick fixes". Fifth attempt to fix took a couple weeks and had a module replaced. which lasted for about 3 weeks. After a trip to Florida in April it had to go in to shop again for the same issues. This time is spent 7 weeks in the shop, replaced multiple modules and other trial and error pieces before it was "fixed" again. Got vehicle back in June and it ran good until last week(end of August). Now every light on my dash is on. None of the safety features are working(airbags, emergency braking, front/rear monitors, traction control, 4x4 system, air ride suspension, etc...). Even the power steering has gone out this time. So now it is back in the shop for the 8th total time in 9 months of ownership. This will be the 4th or 5th star case thats been opened on it and I have completely lost faith in the vehicles ability to be fixed and even more so lost on the ability for RAM(Stellantis and Customer Care) to be able to fix it at all. This truck should be bought back or replaced with a comparable truck that actually works. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11684764