What 294 owners told NHTSA about the 2025 Ram Ram 1500 Quad Cab

Date: November 12, 2025 Vehicle: 2025 Ram 1500 Big Horn 3.0 Dealer: Frank Boucher Chrysler Dodge Jeep Ram of Janesville – 4001 Milton Ave, Janesville, WI 53546 I have been experiencing ongoing electrical and instrument cluster failures with my 2025 Ram 1500 Big Horn 3.0 since purchase. The most serious issue is a recurring message: “Warning Light Illumination Cannot Be Shown – Service Required.” This means the cluster cannot guarantee display of safety alerts such as the check engine, airbag, brake, or oil pressure lights. This is a major safety hazard because I may not be warned of a system failure while driving. The truck also shows false “Trailer Light Out” warnings when no trailer is connected, indicating a fault in the Body Control Module (BCM) or CAN bus communication. This may cause incorrect trailer or brake-light behavior, putting other drivers at risk if brake or turn-signal lighting fails to operate properly. It also displays a false “Too Much Oil” warning despite normal levels, and the 3.0 engine has no dipstick, preventing manual verification. The truck has also failed to start multiple times with both the remote fob and manual ignition. On November 12, 2025, it would not start at all; after several attempts, it started with the check engine light briefly on, then it turned off on its own. I have brought the vehicle to the dealer twice. Technicians confirmed Dodge/Stellantis is aware of the defect but said no repair or software update currently exists. The issue has been reproduced and documented. Based on symptoms and dealer feedback, this is likely a BCM or instrument cluster communication fault within the vehicle’s CAN network, affecting ignition, lighting, and safety indicator functions. It directly violates FMVSS 101 (controls and displays) and poses a serious road-safety risk. I request a full NHTSA investigation and recall for this defect, as it affects multiple Ram 1500 models and leaves drivers unaware of critical system failures.

NHTSA ODI 11698934

Vehicle shifted into park while on the highway

NHTSA ODI 11696440

Truck was with the dealership for two weeks, they took it on a test drive. When they got back to the dealership, the truck caught on fire which they stated was "blown up starter"

NHTSA ODI 11696442

My truck has an issue where the headlights do not turn on when I press the key fob while approaching the truck. This is at night only. The side mirror lights, rear cargo lights and interior lights activate however the headlights do not. This is an issue for personal safety when approaching the truck in the dark. There must be a glitch. The headlights will illuminate during the daytime when it is bright out or if the remote start is activated. The vehicle was seem by a Ram Dealership and no active recalls were present. Manufacturer Recall No. : D4B which addresses some headlight issues apparently did not effect my truck and no flash was done on the software. I feel that this is a major safety concern as I am unable to brightly see my surroundings when I approach my truck.

NHTSA ODI 11696030

The components that are malfunctioning is the windshield wipers (won't turn off), and the windshield wiper fluid won't work either, the turn signals (won't turn on), no high beams when this happens, my monitor will say something about no SOS calls, and something about the airbags not working. I've had to remove the fuse for the windshield wipers to stop them from scratching up my windshield when it's not raining, but I have no turn signals still so both not working is a huge safety risk to me and others. I took it to 3 different dealers, Council Bluffs, Iowa, they couldn't find anything and weren't interested unless I was buying a vehicle, then Denver, Co, they had it for like 3 or 4 days, they said because I disconnected the battery they couldn't find any codes, so that was a waste of time, but they did see I needed a transmission flush and oil change, so I ended up driving it back to the dealer I bought this POS from in Killeen, TX, they said it was the SCCM and that it needed to be replaced, so I waited like 4 or 5 days, when they said the vehicle was ready, i went to pick it up, I got like a mile away, and guess what the windshield wipers came on and I had no turn signals. This problem comes and goes, but it can happen at anytime while I'm driving. I bought this RAM in May of this year, this shouldn't be happening. All the dealer could say was sorry this is happening, that's not what any consumer want's to hear especially when it is a serious safety issue. These issues started at the end of July 2025 just over 2 months after I bought the vehicle, and are still currently happening.

NHTSA ODI 11696214

When applying brakes there is an audible chirping noise from the front driver side wheel well area. There is also a similar noise while driving (and not applying pressure to the brake pedal) when going over bumps/holes in the road. Concern initially reported to dealer in Spring of 2025, dealer confirmed hearing the noise under both situations listed. Dealer removed then greased and re-installed components in brake caliper. Noise subsided for a few months, however it has since returned. In addition there are now evident issues with braking ability when traveling at speed.

NHTSA ODI 11695762

The side airbags went off while driving with no impact. Driver sustained minor cuts and bruises from seat and curtain airbag. The vehicle shut off and automatically began calling the police. The vehicle was inspected by the RAM dealer and they refused to repair the vehicle stating that the vehicle detected a rollover (This did not happen). The insurance company found that the truck's airbag system was defective and required replacement of the faulty impact sensors. There were no warning lamps prior to the incident.

NHTSA ODI 11695812

Front Airbags deployed without collision. Vehicle shut off and called police. Driver got severe laceration on face from driver airbag projectile. Vehicle was brought to RAM dealer and they recommended replacing all airbag components including ORC. The ORC did not have stored collision data. Attempted to open case with RAM/stellantis but they closed the case without investigating. THIS IS THE SECOND DEPLOYMENT WITHOUT A COLLISION.

NHTSA ODI 11695817

The contact owns a 2025 Ram 1500. The contact stated that immediately after purchasing the vehicle, the contact experienced issues with the brakes. The contact stated that while driving at 80 MPH, several messages were displayed on the instrument panel. The ABS warning light and other unknown warning lights were illuminated. The brake pedal was depressed but traveled down to the floorboard, and the vehicle failed to respond immediately. The vehicle eventually came to a rolling stop. The contact was able to continue driving. The contact stated that the failure persisted. The contact stated that on a separate occasion, while reversing out of the driveway, several messages were displayed on the instrument panel. The vehicle was taken to the dealer. The contact stated that the brakes failed while at the dealer while an employee was test driving the vehicle. However, no cause for the failure was found. The dealer replaced the auxiliary battery, and the park assist module was reprogrammed. The contact stated that the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed and determined that the blind spot sensor had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 1,504.

NHTSA ODI 11694815

Purchased a 2025 Ram 1500 Rebel X ($82k MSRP, fully loaded) in May 2025 for family use and towing horse trailers in remote areas (solo female driver). At ~8,000 miles, it has had repeated electrical failures under warranty, creating safety hazards (shift lock, stranding risks, public safety impact). No Stellantis fix; Q4 2025 software promised. Video of Oct 10 incident available. Timeline: • May 2025: Took delivery. Used for errands, remote towing. • Sept 10, 2025 (~7,500 miles): Truck non-responsive in driveway (no fob/locks/dash/start). Blocked spouse’s SWAT vehicle, delaying emergency response (public safety hazard). Towed to dealer via Stellantis Customer Care. • Sept 11-12, 2025 (Visit #1, 2 days out): ‘Dead battery’ diagnosed; replaced. Issues continued to occur. • Sept 12 - Oct 10, 2025: Electrical issues impaired use: slow Uconnect screens (distraction); stuck radio volume; ‘Illumination Alert Unavailable’ (headlight issues); settings not saving (HUD/seats); locks cycling unprompted; proximity key unreliable (stranding risk). Lost trust for towing. • Oct 10, 2025 (~7,900 miles): In remote pasture after dark, cluster went black (no gauges); engine started but transmission locked in Park (‘D’ flashing). Stranded solo female driver (no cell service; tow inaccessible—severe safety risk). Restarts failed; sat 10 min, self-resolved. Video available. Drove home cautiously. • Oct 11, 2025 - Present Oct 14, 2025 (Visit #2, 10+ days): At dealer for cluster/shift/BCM issues. Prior issues noted. No ETA; no contact since Oct 14. Base-trim loaner inadequate. Electrical faults cause no-start, shift lock, stranding—risking emergencies. SWAT vehicle blockage was a major public safety hazard. No crashes/injuries, but repeated risks for female driver. Request NHTSA investigation/recall for 2025 Ram electrical systems.

NHTSA ODI 11694864

My speedometer is off by 9mph while traveling 70mph. When I purchased my vehicle new from the dealer, they had already installed bigger tires. I noticed that my speedometer showed 70mph and my gps showed 79mph. I took it to the dealer and they showed me where they had programed the new tire size in the computer but it did not adjust my speedometer. The service manager said its withing normal limits. I have been pulled over twice for "speeding" when my speedometer said 58mph and the cop said he clocked me at 65mph. I feel like this could be a saftey issue for potentially speeding in unsafe zones such as construction or school zones without knowing it.

NHTSA ODI 11694554

I do not believe my truck's forward collision warning and emergency braking work. I have had a few very close calls with rearending a vehicle in front of me and the truck did not brake automatically or give any collision warning. Also, the adaptive cruise control is set on the furthest distance, but it follows very closely to the vehicle in front of me. Like a 1.5 second length at the most. When I change the setting to follow closer, it will follow a vehicle within inches. I believe this causes a safety issue with a potential crash.

NHTSA ODI 11694580

Odometer is not working properly and not updating miles driven. At new start miles will be 446(example) will advance miles when driven. When vehicle is shut and restarted the odometer will revert back to original miles of 500. This started when truck was serviced on 09/03/2025 and milage was documented at 446. At every new start no matter how many miles driven the miles return to 446.

NHTSA ODI 11694290

I have been to the dealership twice because the driver's side headlight points way to the left, it's not centered. They said there is no adjustment for bringing it to center position. It's a hazard because there is no lighting in front of the driver. There's an obvious blind spot.

NHTSA ODI 11694038

My vehicle makes a rattle noise in the front brake area. I took the car to the dealer for warranty twice to have it checked, and they told me that some parts in the brake pad area are vibrating, causing the noise. They solved it by applying grease where the part is installed, but the sound returns after a short time. This is a problem for me because a new car isn't supposed to make that type of noise. I'm also worried that this problem could develop into one that ultimately affects the performance of the vehicle's brakes. I believe the part name is Disc Brake Pad Spring Kit (68545609AA).

NHTSA ODI 11694103

On [XXX], while driving my 2025 Ram 1500 Laramie at approximately 60 mph on a dark rural road, the truck suddenly stalled without warning. The engine shut off, but all lights and electrical systems initially remained powered. I shifted into Neutral and attempted to restart while coasting, at which point the truck completely lost electrical power — headlights, dash, ignition button, and interior lighting all went dead. I initially thought I might have accidentally cycled the ignition button off, but repeated attempts to restart had no response. As I rolled to a stop, the vehicle automatically shifted itself into Park, causing a sudden and violent stop. Once stationary, the truck restarted normally as if nothing had happened. Prior to this event, there were multiple related issues: – On [XXX], the truck would crank but not start for about 30–40 minutes before finally starting normally. – On [XXX], a check engine light appeared during an hour drive to LAX. After parking and restarting, the light disappeared. – On September 29, 2025, I took the truck to Crown Dodge in Ventura County, CA, where a wireless OBD-II scan found no codes. I was advised to return if the problem persisted. – A few months prior, the truck stalled at low speed when pulling forward from a stop in a parking lot. The [XXX] incident was extremely dangerous, leaving me completely unpowered and invisible to oncoming traffic at night. These repeated, escalating failures suggest a serious intermittent electrical or control system defect that could result in a crash or injury. The dealer has not responded to my attempts to contact them on October 13, 2025. I was able to get ahold of their receptionist but get sent to voicemails when transferred. Some of the boxes were already full and others I left voicemails but no response back none the less. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11693731

Purchased vehicle [XXX]. Vehicle power steering quit working on [XXX], Dealership stated power steering control module rack is not working. Part ordered, back ordered, Part has a tracking date of October 24,2025. Dealership is Expressway Jeep 3900 Hwy.62 East Mt, Vernon, In 47620 phone number 1-812-831-3333. Service department said vehicle not safe too drive . I have been driving rental since September 2,2025. When the steering quit warning lights did function, on lane assist, park assist. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11693002

Vehicle has been to the dealer numerous times they’ve changed the batteries. The truck will not start after it sits for 24 hours. The batteries are dead. Chrysler will not do anything about it. The dealership doesn’t know how to fix it. It’s been at the dealership on and off for almost 3 months now getting no answers or satisfaction. Truck is brand new.

NHTSA ODI 11693086

The digital instrument cluster failed. All telemetry is shown on this cluster including speed, fuel level, rpm, odometer and more. The cluster was going totally black every two minutes and it would disable cruise, lane departure warning, blind spot warning and the check engine light was on. There was no indication prior that there was a problem, it just all of a sudden went black and beeped. Then it would come back after 5 seconds and do it again two minutes later. Also my odometer wasn't working or updating the miles. The dealer confirmed the cluster needed to be replaced. It sat at the dealer for 96 days before the repair was made.

NHTSA ODI 11693110

Bought 2025 Dodge Ram on 9/9/24. Since then I have had it into the shop 10+ times. There is a check engine light that comes on. Engine runs VERY rough and erratic. Had issues driving away from a stop light, chugging, lack of power. Making a left hand turn is taking my life in my hands! Each time at the dealership, they run the codes. P0300 is the primary. They just say its a known issue. Manufacture is working on it. IT HAS BEEN OVER A YEAR NOW!! They have never actually done anything to the vehicle other than run diagnostics and turn off the light. In fact the last time I picked up the vehicle 9/12/25, they didn't even turn off the light. Tech said, "whats the point?" I have elevated this with the manufacture Case94136984. There reply was that its not dangerous and a fix is coming. Have you ever tried to make a left hand turn and the truck stops and starts chugging??? Even the dealership stated this IS a safety concern. Question of the day: This is a 2025 Dodge Ram. Are they STILL selling these vehicles with this known issue??? If they have fixed it in new sells, then FIX MINE! I have records of each time the light has come on, had it into the dealership, and been turned away because "there's nothing we can do, Dodge wont let us do more"

NHTSA ODI 11692267

My wife and I were driving at approximately 30 mph down a street with no vehicles or obstructions around. My truck auto braking initiated and locked up the brakes stopping us immediately and the vehicle turned off. I've taken the truck to the dealership for other electronic errors and issues, but they always get dismissed since they don't stay stored for the dealership to troubleshoot. They always clear when the vehicle restarts. Minor injuries from seatbelt due to sudden stop. Unsure of other damage to vehicle or tires. Thankfully no cars were behind us or we would have been rear ended.

NHTSA ODI 11692195

My 2025 Ram 1500 Big Horn, ~6,000 miles) experienced a steering-assist failure and then a ruptured coolant hose that sprayed coolant over electronics. Dealer (Hendrick Hoover) refused warranty service and instructed me to leave their property. Ram Customer Care told me to drive the unsafe truck home while my child was onboard. The vehicle is now inoperable and unsafe. I have photos and video of the leak and the dealer refusing service. I request an urgent safety investigation and that NHTSA notify Stellantis that my vehicle presents a clear safety risk.

NHTSA ODI 11691907

Driving on the highway with cruise control set, heard a beep and looked at my instrument cluster. Cluster went blank, cruise control turned off, lane management turned off. Then another beep turned on instrument panel and now was frozen at 0 as I was driving at highway speed. Next I was stopped at the off ramp and instrument panel said I was doing 57. I have videos of it happening. And it is in a constant frozen to reboot stage

NHTSA ODI 11691971

This vehicle has less than 3,000 miles on it and has been in the shop at least three times for a recurring issue with the transmission "lunging" and "clunking hard upon down shift and upshift (automatic). The electrical system and computer are confused and cause the vehicle to literally stop and not engage in gear while driving! Today, the truck was in DRIVE awhile I was sitting at a light in heavy traffic. When I hit the gas at light change, the truck revved up but did not go! I was almost hit from behind as I had no brake lights indicated. Additionally, I kept getting a flashing gear selector indicator knob saying to put the TRUCK IN PARK AND SELECT THE DRIVE OPTION. I did but it still wouldn't go. I then got a software update light on the screen and the CHECK ENGINE LIGHT came on. I finally had to literally wave people around me in traffic as I was stalled out. I turned the truck off, restarted and it moved forward BUT at a high RPM. I have parked the truck but the dealer service is full up until late in the week and RAM CARE representatives were foreign and did not speak English well (I could not clearly understand them in my emergency call). Dealer is unwilling to act decisively to a life or death situation (opinion mine). SO we need to ensure we don't get killed or injured (God forbid) and IF there is a serious incident with this vehicle, there is documentation to attest it has been "serviced" several times for the electrical system fluctuating, the transmission dropping, and the engine not engaging the power train while driving. Attaching a PHOTO of the CURRENT Dash Lights (Warnings on the Left) and check engine light being on AFTER I got the vehicle re-running.

NHTSA ODI 11691569

My vehicle had issues from the first day. I purchased the car on the day of delivery. The vehicle had a check engine light since then the vehicle has been repaired six times at the dealership and still has issues.

NHTSA ODI 11691616