What 294 owners told NHTSA about the 2025 Ram Ram 1500 Quad Cab

Engine shuts off while idling and also while driving. While driving, the condition most commonly occurs at speeds under 10 mph, but it has occurred on public roads and highways. When the engine shuts off, the truck violently engages Auto Park while the vehicle is still in motion. The condition occurs multiple times per day. There are no warning lights or messages prior to the shutdown. The condition began after a software update performed by the dealership and has been occurring for several months. The vehicle has been returned to the selling dealership for diagnosis and repair on one prior occasion. Following the repair attempt, the condition has continued and appears to have become more frequent. I am concerned that the unexpected engine shutdown and automatic engagement of Auto Park while the vehicle is moving creates a significant safety hazard and may cause damage to the transmission or drivetrain while also creating a possibility of causing an accident while operating vehicle.

NHTSA ODI 11741985

The contact owns a 2025 Ram 1500 Gignorn. The contact received notification of NHTSA Campaign Number: (example: 20V315000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The contact had not experienced a failure.  The VIN was invalid./The VIN was not available.

NHTSA ODI 11742059

The Throttle response is very slow when slowing down and then trying to take back off you are half throttle or more before anything happens, i have had to pull off the road to keep other vehicles from hitting me because the vehicle would not go. There has been a few times on the interstate that the throttle would not accept throttle at all and i would have to keep mashing it to finally get it to respond. I have had the truck at two dealerships and they tell me it is normal and the throttle is acting as it should. This is going to get me or someone Killed!!!! My friend bought a new 2026 ram truck and he says the same thing so this is a newer model ram problem.

NHTSA ODI 11741861

The contact owns a 2025 Ram 1500. The contact stated that the doors locked after her husband exited the vehicle. The key fob failed to open the door. After two hours, the vehicle suddenly unlocked. No warning lights were illuminated. Upon starting the vehicle, it was driven to another location but failed to restart. The vehicle made an abnormal trembling sound. The vehicle was jump-started. The brake pedal made a trembling sound. All the warning lights illuminated. The blind spot light was flashing. The instrument cluster was inoperable. While driving, the brakes had to be pumped for it to respond and stop. The contact called the local dealer. The vehicle was not diagnosed or repaired. The vehicle was later towed to the local dealer, where it was determined the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and they opened a case. The failure mileage was approximately 1,000 during the initial failure. The failure mileage was approximately 15,000.

NHTSA ODI 11741864

while traveling at highway speed on the interstate in Alabama, the panoramic roof glass on my 2025 Ram 1500 spontaneously shattered and expelled outward from the vehicle. There was no prior impact, road debris strike, or warning of any kind. No injuries occurred, but the sudden loud explosion of glass was an extreme distraction and created a serious safety hazard for myself, child in the back seat and other motorists on the interstate. The failure is consistent with a known manufacturing defect in tempered glass — spontaneous shattering caused by internal stress or contaminants such as nickel sulfide inclusions — and is not consistent with road hazard damage. Glass that fails due to external impact typically breaks inward; this glass blew outward under pressure. I took the vehicle to my Ram dealership, who denied my warranty claim by citing a 1-year/12,000-mile limitation for glass. However, the FCA US LLC Basic Limited Warranty documentation lists specific components subject to that limitation — windshield and rear window among them — and does not include panoramic roof glass. The dealer’s denial appears inconsistent with the plain language of the warranty. I am requesting that NHTSA: 1.Open or add this complaint to any existing investigation into panoramic roof glass failures on Ram 1500 or other FCA/Stellantis vehicles; 2.Investigate whether a defect exists that warrants a safety recall; and 3.Record this complaint for use in any future enforcement or recall determination. This incident posed a serious safety risk at highway speeds and I believe other Ram 1500 owners may be at risk of the same failure.

NHTSA ODI 11741570

Total brake failure and all electrical systems shut down and went offline while driving at 65 mph on highway.had to swerve back and forth across road for a mile before coming to a hill and slowing enough to stop on side of road.

NHTSA ODI 11740479

The vehicles Auto-Start-Stop (ESS) works intermittently. Multiple occasions where the system was turned off and the engine quit and would not restart without putting the vehicle in park. Recently the ESS has gone months without shutoff of the engine. However, occasionally it will shut off the engine. Multiple times the engine has shut off while the vehicle is moving, which was very dangerous. Typically after a stop at a traffic light, you begin to drive and the engine quits. This requires you to put the vehicle in park to attempt a restart.

NHTSA ODI 11740108

Vehicle experienced two complete electrical failures (total battery drain) within two months. Both batteries were replaced in March 2026 but truck failed again in May 2026. Two open recall campaigns (71X010 and Campaign 25-239 — BCM software update) were identified in March and remain unresolved. Suspect unresolved BCM update is contributing to repeated battery drain. Vehicle required jump start both times and left me stranded.

NHTSA ODI 11739707

A fuse box burnt up while driving in down town Chicago at 35mph causing no power to steer and loss of braking. The vehicle only stopped because it ran off the road hitting a pothole there was total loss of power. towed to the dealer Ram claims it was a burnt fuse box and there is still electrical issues with the truck its not fixed truck has approximately 11,000 miles still under factory warranty with no aftermarket products installed to the electrical system.

NHTSA ODI 11739433

The contact owns a 2025 Ram 1500. The contact stated that while operating the vehicle several warning messages and lights had illuminated which included a flashing shifter light and on occasions the vehicle would not immediately start. The vehicle was taken to the local dealer who performed a software update. After retrieving the vehicle the vehicle experienced additional electrical failures including a back up camera malfunction. The failure mileage was 3,000

NHTSA ODI 11739055

The contact owns a 2025 RAM 1500. The contact stated while driving his vehicle in bumper to bumper traffic, the gear shift would place itself in park while moving causing him to put it in drive back and forth. The vehicle was taken to the dealer on multiple occasions but have not received a diagnosis at this time. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 45,262.

NHTSA ODI 11739079

NHTSA Safety Complaint Draft Vehicle: 2025 Ram 1500 VIN: [XXX] Mileage at First Incident: 3920 Mileage at Most Recent Incident: 13,000 (approx.) Complaint Summary: My 2025 Ram 1500 has a recurring safety critical defect that causes the truck to suddenly and unpredictably decelerate from highway speeds (around 70 mph to 55 mph) down to approximately 5 mph, even though the engine RPMs remain around 4,000. This creates an immediate risk of being rear ended or causing a multi vehicle crash. Full Description of the Problem: While driving at normal highway speeds, the vehicle suddenly loses propulsion without warning. The truck slows rapidly to about 5 mph, dealership verbally described as “limp mode” to protect itself, despite the engine continuing to rev at high RPMs. During these events, the dashboard and infotainment system display incorrect and erratic information, including: - Transmission indicator switching into 4WD, Park, or 1st gear while the vehicle is moving - Navigation activating on its own - Screen freezing, glitching, or displaying inaccurate data This defect has occurred multiple times and is unpredictable, making the vehicle unsafe to operate. Repair Attempts: I have taken the vehicle to an authorized Ram dealership on multiple occasions for the same issue: - Repair Attempt #1: 03/20/2025 - Repair Attempt #2: 10/02/2025 - Repair Attempt #3: 10/30/2025 - Repair Attempt #4: 11/17/2025 - Repair Attempt #5: 05/12 2026 The dealership has replaced PCM harness, transfer case control module, DTCM, performed software updates and claimed the issue was resolved, but the defect continues to occur. They have also stated they “cannot replicate” the problem, despite multiple documented incidents. Safety Risk: This defect poses a serious risk of collision, especially at highway speeds. The sudden loss of propulsion and incorrect gear display could easily result in a rear end crash INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11738461

While driving on the highway, I first noticed the vehicle becoming difficult to steer. The steering felt unusually heavy and sluggish, as if power steering assistance was reduced or failing. Shortly after this began, multiple warning lights illuminated across the dashboard. At that point, braking performance also became severely compromised. The brake pedal felt soft and traveled nearly to the floor with very limited stopping power. The vehicle required significantly increased distance to slow and stop, creating a serious safety hazard in active highway traffic. The combination of reduced steering assist and severely degraded braking performance made the vehicle difficult to control and presented a significant safety risk. I was able to bring the vehicle to a stop and it was later towed to a dealership. At the time of inspection, the battery was found to be dead. I had recently returned from a 5-day trip and the vehicle required a jump start before this driving event. The dealership replaced the battery and stated the vehicle was operating normally after repair. However, the incident involved progressive loss of steering assist followed by significant loss of braking performance at highway speed. I am reporting this as a serious safety concern because multiple critical vehicle control systems were affected while driving. I am concerned about potential recurrence of this issue and the risk it presents to driver and public safety. The vehicle is available for inspection.

NHTSA ODI 11737991

The vehicle doors will not auto lock when the vehicle exceed 15mph. The function is not available in the menus.

NHTSA ODI 11737597

The entertainment system (and rear camera) freezes up and emits a loud squeal. The system eventually reboots but while backing up the camera screen is frozen and unable to see behind while backing. This creates a definite safety problem (it occurs at various time not only abcking up). The dealer hasn't been able to reproduce the error.

NHTSA ODI 11736760

The trailer brake module causes trailer braking and lights to work inconsistently. There is an existing recall but I am 3 months in with no status of when they can fix my issue. I am on a waiting list with 2 nearby dealers and cannot safely use my truck for towing which is what I bought it for.

NHTSA ODI 11736815

I have went to the dealership where I bought the car More than a month and a half ago and requested the recall to be addressed. However Since then I been following and dealer is neglecting my request and keeps telling me they dont know if the order is delivered or not and now today he told me its on backorder. Keep in mind he had told me he had ordered it a month and a half ago.

NHTSA ODI 11736627

I just bought a new Ram Rebel X 2025 in September. I have 7K miles and the front tires are shot due to factory misalignment! Local dealership South Hills Dodge is ZERO HELP. I opened a case with RAM. They said…“You have to drop off your truck at the dealership before we can escalate your case to a case manager”. My truck has been sitting outside the dealership since I dropped it off on Monday 4-27 and hasn’t moved!! The dealership initially said they would cover an alignment under warranty free of charge but not cover 2 new tires which were caused by the misalignment. They then told me I would have to open a case with RAM in order to get the tires paid for. In the meantime, I asked the service manager if he could get me the current alignment readings. He then lied to me and told me they weren’t able to take the current alignment measurements due to the fact that the front tires were so badly worn. I then took it to my local mechanic to get the current alignment readings without fixing anything so I could have this sheet for my records. It not only shows the toe being out of spec on both front tires but shows the Caster being out of spec. Therefore it was set that way when I purchased the vehicle brand new back in September. I talked to my case manager who was never able to get ahold of the dealership!! I was also never able to get a response to multiple questions through their text service. Finally they reach out after my vehicle sat for 4 days and say I have to pay 19.95 for a tire rotation in order to do the alignment. I then chose to take my vehicle to Jim Shorkey and they fix some recalls and RRTs but “needed to talk w case mgr about tire coverage” So then I have it out with this case manager about the amount of time and money I’ve wasted so far and in a nutshell he tells me that the first dealer said tires were not covered under warranty so they can’t cover them! Basically I was sent in a circle of wasted time by RAM corporation “customer service”!!!

NHTSA ODI 11736638

The 14.4" Infotainment Screen will freeze randomly during vehicle start-up, make an audible buzzing sound through the speakers, then hard reset. During this time, the camera system is inoperable until the radio finishes resetting, causing reduced visibility around the vehicle when in reverse. No warning lamps or stored codes were present when this issue first occurred. The concern was shared with Friendship CDJR in Johnson City, TN. After inspection of the vehicle, the technician was unable to determine root cause and manually uploaded a software update to the infotainment system to ensure a corrupt file was not uploaded during over-the-air updates. This did not remedy the issue and the infotainment system continues to randomly show this issue.

NHTSA ODI 11735987

The vehicle has a dangerous hesitation and delayed acceleration when I am coasting and then reapplying the accelerator. This occurs in scenarios such as approaching a yield, slowing for a left turn on a green light, or slowing to merge where I reduce speed but do not come to a complete stop. When I press the accelerator to resume speed, the vehicle does not respond for a significant period. The truck fails to accelerate even with substantial throttle input, including pressing the pedal to the floor. After the delay, power may return suddenly. This delayed response creates a serious safety hazard in traffic. The hesitation occurs at the exact time immediate acceleration is needed to clear an intersection or merge into traffic. This has created near-miss situations due to the vehicle not accelerating when expected. Warning lights and diagnostics: No check engine light is illuminated during the events. The issue occurs without any visible warning indicators on the instrument panel. Conditions: The hesitation is most noticeable during coasting and throttle reapplication at low to moderate speeds, especially when slowing but not stopping. It is not limited to one specific road or location. Service and repair attempts: The vehicle has been presented to a dealer on 06/30/2025, 07/09/2025, 07/17/2025, 08/01/2025, and 02/06/2026. Additionally, I called and confirm there was no software update, recall, or corrective action to be taken on 03/25/2026. The dealer stated they could replicate the issue but could not identify a solution. No permanent fix has been provided.

NHTSA ODI 11736043

1. The vehicle suffers from a recurring parasitic battery drain that results in a completely dead 12V battery after the vehicle sits for short periods. This appears to be a software or hardware failure in the Body Control Module (BCM) or Radio Frequency (RF) Hub that prevents the vehicle from entering 'sleep mode.' The vehicle is currently at the dealership getting looked at. But I can have it available for inspection upon request. 2. I regularly commute between Orange County, CA, and Las Vegas, NV. This route involves long stretches of remote desert (I-15) with extreme temperatures often exceeding 100°F and limited cell service. A recurring, unpredictable battery failure in these conditions creates a life-safety risk, as it can leave a driver stranded without climate control or the ability to call for help in a high-heat environment. As a medical professional, the lack of vehicle reliability also impacts my ability to reach clinical assignments safely. 3. Yes. The issue has been documented during three separate service visits to an authorized Ram dealership. On each occasion, the battery was found to be depleted below functional levels. Despite these visits and attempted 're-flashes' of the software, the parasitic drain persists. 4. The vehicle has been inspected and 'serviced' three times by authorized manufacturer representatives (certified Ram dealership technicians). 5. Symptoms first appeared the day after I purchased the vehicle. There were no dashboard warning lights until the battery was too low to crank the engine, at which point 'Electrical System Service Required' and multiple sensors failure errors appeared. I am aware of TSB 08-380-25 (which specifically addresses the BCM re-flash for battery drain) but that it has failed to resolve the issue after three attempts.

NHTSA ODI 11735806

FCA - USA has a safety recall for Ram trucks manufactured between 2024 -2026. The towing/trailer module is defective and the trailer lights, turn signals and trailer braking may not function while towing a vehicle. The recall has been effective since Feb. 2, 2026. I have tried to schedule my 2026 Ram truck at two different dealerships and they complain that the cannot get the parts from FCA. My scheduled appointments have been cancelled at least 2 times due to part unavailability. I was told today by a Ram dealer that FCA has advised them FCA is only releasing 1 module per dealership per month. T This is a serious safety issue for those customers that tow trailers as the malfunction could result in accidents and deaths. I find it unacceptable that an automaker can have a serious safety issue and is unable or unwilling to supply the new trailer towing parts/modules that correct the defect. Please discuss this issue with FCA.

NHTSA ODI 11735653

The contact owns a 2025 Ram 1500. The contact stated that while operating the vehicle, the instrument panel became inoperable. Additionally, the contact stated that upon shifting from reverse(R) to drive(D), the vehicle failed to respond. The vehicle was restarted and shifted to drive(D), and the vehicle responded as intended. The contact stated that the failure was a recurring failure. The manufacturer and local dealer were notified of the failure. The cause of the failure was not yet determined. The failure mileage was 5,000.

NHTSA ODI 11735054

My vehicle has experience repeated electrical system failures resulting in no-start condition and a loss of reliability. The first incident was in Nov 2025. The vehicle would not start after being parked at work from 0630-1530. The batteries had been drained due to what the dealer identified as a radio frequency module issue. The technician explained it to having gotten "stuck" in update mode. The vehicle was under warranty at the time and required a replacement of the module and two new batteries. I asked what I should look for in case this happens again in hopes of getting it to the dealer before it drains the batteries and I was told there are no real indicators. Early in April, the auto started not working consistently and the FOB would not open the doors. I replaced the battery in the FOB but the issue continued. Since that time I have monitored the voltage gauge. The vehicle was taken to the dealer again mid-April. The tech said he could not get the auto start issue to duplicate, stated there were two software updates that they updated and that it should be good to go. Monday, April 27, 2026 I parked the truck after work with the voltage reading 14.3. Tuesday, April 28, when I attempted to get in the truck to go to work at 0615, the failed to start or respond to the key FOB in any way. Once again, the truck was towed to the dealer where it is currently. The tech has stated they are having to replace the batteries again. This pattern indicates an electrical system failure due to battery drain and repeated no-start conditions. The failures occur without warning and have resulted in the vehicle being inoperable on more than one occasion. This repeated issue presents a safety concern if the vehicle can become stranded unexpectedly due to this failure. The issue does not appear to be resolved. The tech informed me that the company is still trying to figure it out.

NHTSA ODI 11734637

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the recall and informed the contact that parts were limited. The contact was informed that new vehicles were the priority before the vehicles that were already sold. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while idling at an intersection, the vehicle shut off without warning. The vehicle was towed to the dealer, and the battery was replaced. Soon after the repair, while driving 75 MPH, the Forward Collision Avoidance system activated erroneously, and the transmission unexpectedly downshifted. The contact attempted to take the vehicle for service, but was unable to contact a dealer. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 30,000.

NHTSA ODI 11733968