What 647 owners told NHTSA about the 2013 Jeep Wrangler 4-door 4xe

My airbag dash light is illuminated. I took it to Park Jeep and the error code suggests that it is the clockspring that should be replaced. - I bought a "legally imported from Canada" 2013 Jeep Wrangler from a large US non-Jeep dealer in 2016. It had 55k miles so it would have been out of warranty. Recently, I had the pab recall work done at a local Jeep dealership. About a month later, my airbag light started coming on intermittently. Because of the timing of the recall work, I went back to that dealership to have them diagnose/see if they were the cause/etc.. They diagnosed it as needing the clockspring. I have been told by two local Jeep dealerships and the folks at 1-877-amjeep that even though the extended warranty on the clockspring applies to ALL NAFTA market vehicles, they wont fix it under warranty. I was actually told, "...the warranty it didn't have at the time it crossed into the US was voided, thus nullifying any future extended warranty that could would have covered other parts." FCA did this extended warranty nonsense to avoid a recall, and if they arent honoring the extended warranty, then there ought to be a recall on the clockspring. MY airbag is NON functioning due to a manufacturing defect and FCA wont fix it. I cannot be the only person that is adversely affected by this.

NHTSA ODI 11475450

Air bag light keeps coming on and off while driving . none stop digging....can not seem to Find the problem other them air bags may not work properly

NHTSA ODI 11474333

DRIVING THIS JEEP HIT A BUMP JEEP GOES INTO A DEATH WABBLE.

NHTSA ODI 11472870

ABS and check engine light. I am a rural mail carrier, because my ABS light is on it causes my jeep to not accelerate pulling away from mailboxes therefore putting myself and other drivers at risk. The problem has been reproduced at the dealer. Warning lights illuminated at 19687 miles and are still on to this day, no resolution from Jeep. Jeep engineer came to dealership and could not say what was wrong with vehicle.

NHTSA ODI 11470704

My vehicle suddenly stops running as I'm driving down the road. This is an reoccurring problem that happens every few days. This does not issue a code nor does the check engine light come on. There is no rhyme or reason to the issue. Electrical does not go out only the ability to push the gas pedal. I have to pull over and turn off the jeep. It comes back on and runs after waiting 10 minutes. This is a hazard and can cause a wreck. It's an common problem with Jeeps as reported on the forums.

NHTSA ODI 11467951

For the past 2 years my Jeep has been stalling a lot, have taken it to 2 mechanics and 2 times to the dealer. None of them know what’s going on because there’s no light coming on, except for the first time it happened the ETC light came on but went away a few minutes later.

NHTSA ODI 11466115

When driving down the road, the Jeep stops running. This is very dangerous and happens while driving at 55 mph. I’ve taken it to a mechanic and it will not throw a code. We’ve replaced the fuel pump, ignition, battery and alternator. Reading the forums and other online resources shows this is a common problem with multiple solutions. Jeep should recall any parts identified with this issue and be able to help correct this known issue. This is very unsafe. I do not have the money to spend and have no reliable transportation for employment. This has been such a hardship during such trying economic times.

NHTSA ODI 11465674

Car surges at times when braking. Increased brake pressure to stop vehicle causes engine to accelerate rapidly when pressing hard to stop vehicle. Dangerous situation. This has happened numerous times when trying to stop at a traffic signal.

NHTSA ODI 11465084

Wednesday may 11th approximately 5pm. Was sunny and dry. Turned out of mcdonalds driveway. All of a sudden my brake pedal went to the floor. There was very slight pressure just before it bottomed out. I was lucky no one was in front of me. I could not stop. No dash lights came on. I coasted to stop at gas station. While I waited for a tow truck I started car to move into a better spot. Using parking brake. I then just started pumping brakes. And all of a sudden pressure came back and brakes worked as normal. I immediately towed jeep to dealership. They could not recreate the issue. Everything works fine.

NHTSA ODI 11464278

The oil filter housing assembly was found to be cracked during a routine oil change. The oil could leak into the transmission and eventually catch fire. A mechanic has confirmed this is the issue. It will cost approximately $800 to repair. The mechanic indicated he has seen this in the majority of Jeep Wranglers he has serviced and he doesn't understand why a recall has not been issued on this part. This part is made of plastic and can easily crack.

NHTSA ODI 11463197

The contact owns a 2013 Jeep Wrangler. The contact stated that the vehicle was running rough. Additionally, while the brake pedal was depressed, the vehicle was slow to respond. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who informed the contact that the caliper had seized, and that the ball joint and K-bar needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 20,000.

NHTSA ODI 11462217

The contact owns a 2013 Jeep Wrangler. The contact stated while driving approximately 45 MPH, the horn button failed to operate and the steering wheel was difficult to turn. Additionally, the air bag warning light was illuminated. The contact was able to continue driving to his residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 69,120.

NHTSA ODI 11457579

I own a 2013 Wrangler Unlimited. Since new, the parking brake has been ever-more-difficult to engage. On October 26, I was using the Jeep around my property and had to exit the vehicle while in neutral (auto transmission) and attempted to engage the parking brake. If the handle is pulled slowly, SOMETIMES the brake engages enough to hold. In this particular instance, I pulled the handle slowly, felt some resistance to indicate the brake engaged, and exited the vehicle. The brake then relieved enough pressure to allow the vehicle to roll back into a hole form where a stump had been. Fortunately I was not injured and the Jeep did not collide with anything. This emphasized to me a previously-known safety issue with the product. The design of the brake lever is supposed to be self-adjusting, however in reality, the clutch mechanism to do this allows slippage to the point where the handle hits the backstop prior to engaging the brakes on many Wrangler JKs that are only a few years old. This is a well documented problem in JK forums and many owners have created workarounds to force the mechanism to maintain tension on the parking brake cables. I have not done this to mine, and consequentially have not had a reliably functioning for years. For obvious reasons, this flaw in the parking brake design (especially on vehicles offered with manual transmissions puts public safety at risk. Ilderton Chrysler Jeep Dodge in Winston Salem failed this vehicle on safety inspection in 2020 as a result of this, but I did not authorize a diagnostic investigation, as I was already aware of the problem. I was able to jiggle the parking brake enough to cause it to engage enough to pass inspection. Within 1 - 2 pulls, the brake was completely unusable again. I have checked parking brake shoe to drum clearance and verified that the rear is adjusted correctly for engagement. The problem only exists in the design of the lever. No warning lamps related to the lever/integrated switch.

NHTSA ODI 11447273

The contact owns a 2013 Jeep Wrangler. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact about TSB: 09002-14. The contact was referred to a dealer. The vehicle was taken to the local dealer and diagnosed that the #6-cylinder head needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but, no further assistance was provided. The failure mileage was approximately 116,000. Consumer stated he had to pay to have the work done even though there is a service bulletin put out by Jeep referring to this problem specifically.

NHTSA ODI 11446442

It the oil cooler ...its made of plastic I have only had my jeep for 6 months and am about to have this part replaced for the third time..AND IT NOT COVERED ON MY EXTENDED WARRANTY..800.00 EACH TIME..IM CERTAIN IM NOT THE ONLY ONE ..YOU GUYS NEED TO FIX THIS ..I CANNOT AFFORD TO KEEP CHANGING THIS AND RENTING CARS AND SUCH...SOMETHING NEEDS TO BE DONE ABOUT THIS PART ASAP. I will send a copy of my bill tomorrow

NHTSA ODI 11441340

Mopar Performance 68018109AA A/C and Heater Actuator has failed 3 times. I've replaced the original and twice since. This part is a safety issue because it directed the heat to defrost/de-ice the Windshield and provide heat to the occupants. There is plenty of evidence on YouTube of Jeep owners replacing this part for years now and yet there has not been a Recall regarding this part. The last replacement part was in January 2020 and failed again which I just replaced. Three times since 2013 when I purchased the 10th Anniversary Jeep Rubicon new which is why I've had enough of MOPAR not caring about its customers

NHTSA ODI 11439493

The control buttons on the steering wheel for speed control and radio and menu for the odometer plus the horn started working only part-time. If you wiggle or turn the steering wheel 90 degrees sometimes everything will work. The airbag light also comes on indicating there is an airbag problem. This sometimes will go away with the right wiggle of the steering wheel. The service department said it is a bad clockspring on the steering column. There is a recall on this (S40) but not listed on my jeep. This started about 6 months ago and has gotten progressively worse.

NHTSA ODI 11437547

Due to a strong odor of gasoline emanating from a recently filled fuel tank, the vehicle was towed (due to extreme fire risk) to an independent service center. A subsequent inspection determined a fuel leak in the upper part of the tank assembly and a cracked flange in the fuel pump assembly, which necessitated the replacement of the fuel tank and fuel pump assemblies. The vehicle components are no longer available for inspection and the vehicle was not inspected by anyone other than the owner of the independent service center. There were no warning lamps, messages or other symptoms of the problem other than the pungent smell of gasoline. The smell of fuel first occurred after filling the gas tank on/around 08/13/2021.

NHTSA ODI 11432624

While driving the vehicle, the heat cuts out and the defroster fails. This fogs up the window quickly causing an unsafe situation. Have had heating system flushed, controls and thermostat replaced, but problem continues to occur.

NHTSA ODI 11430940

The contact owns a 2013 Jeep Wrangler. The contact stated while driving 65 MPH, he noticed a strong gasoline odor. There were no warning lights illuminated. The contact was able to drive to his residence and turn off the vehicle. The contact stated as he opened the hood of the vehicle, he saw gasoline pouring out of the fuel line into the engine compartment. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer was made aware of the failure and advised the contact to purchase the parts and replace the fuel line himself. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 114,820.

NHTSA ODI 11430474

Approximately the end of June the airbag light came on, made appointment with Red Bluff Chrysler Dodge Jeep Ram 545 Adobe Road Red Bluff, CA. 96080. Phone # (530) 840-2901. The soonest they could fit me in was July 19th @ 10:00am. Invoice states as follows; 97549 1.00 verified concern of airbag lamp on has active DTC B1B02 driver airbag said #1 open. Removed airbag installed Miller 8443 SRS simulator into clockspring airbag leads DTC goes stored unplug SRS tool and reinstalled airbag lamp comes back on same DTCS. Driver airbag will need to be replaced. Dealership was unable to answer if the airbag would deploy while driving or if the airbags would even go off in an accident, its their belief the system shuts down when there is a code. I have only gone to one dealership as mentioned above. Approximately $1,000.00 for the part alone. Problem is unresolved.

NHTSA ODI 11425680

I just left my house and drove 2 miles at 25mph. My brakes went out then my vehicle caught fire with me and my two children inside. It is being inspected by insurance but there were no warning signs besides my brakes going out.

NHTSA ODI 11417664

DRIVER HEATED SEAT MODULE OVERHEATS AT TIMES CAUSING A BURNING SMELL IF IN USE.

NHTSA ODI 11413870

MY JEEP STARTED SMOKING SMELT A BADD OIL BURNING SMELL AND ALMOST CAUGHT ON FIRE WHEN I FINALLY GOT STOPPED LOOKED UNDER THE HOOD AND I COULD SEE OIL FLOATING ON TOP OF THE ENGINE EVERYWHERE AND GOING ALL DOWN THE BACK OF THE TRANSMISSION LOOKS LIKE A PART OR SOMETHING MAY HAVE A CRACK IN IT CAN'T REALLY TELL OIL IS ALL OVER THE UNDER CARRIAGE ALL THE WAY TO THE REAR END HAS GOT ALL OVER THE BRAKES HAD TROUBLES AND ISSUES WITH ITS SLOWING DOWN WITHOUT IT SMELLING LIKE AN OIL FIRE AND SMOKE POURING OUT OF THE BRAKE ASSEMBLY

NHTSA ODI 11404742

DRIVING APPROX 65 MPH ON HIGHWAY. RPM JUMPED THEN CAR LOST POWER. WOULD NOT SHIFT PAST NEUTRAL AND UNABLE TO REMOVE KEY. AUTO DOOR UNLOCK FAILED. VEHICLE WAS EVACUATED AND THEN STRUCK FROM BEHIND AT HIGH SPEED.

NHTSA ODI 11400281