What 647 owners told NHTSA about the 2013 Jeep Wrangler 4-door 4xe

I have a 2013 Jeep Wrangler with 180,000 miles. I never off road the vehicle, but after driving on a dirt road, the stability control kicked in during a turn. At the start of the next drive after that, there were 3 lights on the dashboard: brake, ABS, stability control. Connecting the JScan app to the vehicle, the ABS module is completely unresponsive and the vehicle gives a C2200 error code. There were no symptoms of this issue before this event. This vehicle is available to be inspected any time. Lack of ABS is a very dangerous safety concern, as neither of my children have ever had to drive a vehicle without ABS. After some research, this seems to be a very common problem. After some age and heat cycles, the electronics in the module become weak, and my single use of the Stability control apparently is enough to push the weak electronics over the edge and destroy the module. This has been confirmed through several companies who repair these modules, such as [XXX] , who no longer repairs these modules, apparently because the computer chips are no longer made, and I have heard stories about the chip maker going out of business during covid. It was also confirmed by a local Jeep specialist, and the dealer parts department also tells the same story, people have been waiting on this module for over 2 years now. A manufacturer of this size with this many vehicles affected by such a safety issue should step up and commission another chip manufacturer to make these vehicles road worthy again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11732938

The clockspring went bad, but the recall for that only applies to 2007-2010 Jeep Wranglers. The airbag light is on, my horn does not work, and the buttons on my steering wheel don't work.

NHTSA ODI 11732766

ABS anti lock module stopped working. Vehicle braking system is now compromise. It also send the speed to the transmission, which is causing the erratic drivability.

NHTSA ODI 11723714

NHTSA Recall Number 19V018000 Made appointment at West Knoxville Chrysler Dodge Jeep Ram (530 Kingston Pike, Knoxville, TN 37919) Dealership states they do not have the part, do not know when they will have it. They are refusing to help. They did not inspect the vehicle, or even ask if they could. They really didn't want me there for "recall work".

NHTSA ODI 11719563

Oil pressure sensor failed. Fixed that. Check engine light came back on with battery light. New alternator. Check engine returned for oil pressure sensor. Temp gauge is fine. Changed oil twice within 3 months. When replacing jeep alternator melting of wires to alternator had occurred. This seems to be an issue with this model.

NHTSA ODI 11682369

My 2013 Jeep Wrangler Rubicon, has a non-functional horn and steering wheel controls, including cruise control and audio buttons, which stopped working in. I suspect a faulty clockspring, as these symptoms match issues in prior Jeep Wrangler recalls for 2007-2012 models (NHTSA campaign 11V528000), where clockspring failures also disabled horns and risked airbag malfunctions. My vehicle shows. This poses a safety risk, as the horn is critical for avoiding collisions. No repairs attempted yet, but similar complaints appear online from other 2013 Wrangler owners. Please investigate for a potential recall.

NHTSA ODI 11678078

Odometer Fraud. The contact purchased a 2013 Jeep Wrangler. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 60,742 and at the time of registration, it was discovered that the mileage was 62,724.

NHTSA ODI 11671598

The oil pressure sensor, I was in traffic and the vehicle came to a stop with scared the hell out me and this has hall a couple of time and came to find out it was caused by the oil pressure sensor. Why this is not on recall

NHTSA ODI 11582927

Intake air temperature sensor falls out of housing when accelerating. Second time this has happened for the same reason.

NHTSA ODI 11526494

My airbag dash light is illuminated. I took it to Park Jeep and the error code suggests that it is the clockspring that should be replaced. - I bought a "legally imported from Canada" 2013 Jeep Wrangler from a large US non-Jeep dealer in 2016. It had 55k miles so it would have been out of warranty. Recently, I had the pab recall work done at a local Jeep dealership. About a month later, my airbag light started coming on intermittently. Because of the timing of the recall work, I went back to that dealership to have them diagnose/see if they were the cause/etc.. They diagnosed it as needing the clockspring. I have been told by two local Jeep dealerships and the folks at 1-877-amjeep that even though the extended warranty on the clockspring applies to ALL NAFTA market vehicles, they wont fix it under warranty. I was actually told, "...the warranty it didn't have at the time it crossed into the US was voided, thus nullifying any future extended warranty that could would have covered other parts." FCA did this extended warranty nonsense to avoid a recall, and if they arent honoring the extended warranty, then there ought to be a recall on the clockspring. MY airbag is NON functioning due to a manufacturing defect and FCA wont fix it. I cannot be the only person that is adversely affected by this.

NHTSA ODI 11475450

ABS and check engine light. I am a rural mail carrier, because my ABS light is on it causes my jeep to not accelerate pulling away from mailboxes therefore putting myself and other drivers at risk. The problem has been reproduced at the dealer. Warning lights illuminated at 19687 miles and are still on to this day, no resolution from Jeep. Jeep engineer came to dealership and could not say what was wrong with vehicle.

NHTSA ODI 11470704

My vehicle suddenly stops running as I'm driving down the road. This is an reoccurring problem that happens every few days. This does not issue a code nor does the check engine light come on. There is no rhyme or reason to the issue. Electrical does not go out only the ability to push the gas pedal. I have to pull over and turn off the jeep. It comes back on and runs after waiting 10 minutes. This is a hazard and can cause a wreck. It's an common problem with Jeeps as reported on the forums.

NHTSA ODI 11467951

When driving down the road, the Jeep stops running. This is very dangerous and happens while driving at 55 mph. I’ve taken it to a mechanic and it will not throw a code. We’ve replaced the fuel pump, ignition, battery and alternator. Reading the forums and other online resources shows this is a common problem with multiple solutions. Jeep should recall any parts identified with this issue and be able to help correct this known issue. This is very unsafe. I do not have the money to spend and have no reliable transportation for employment. This has been such a hardship during such trying economic times.

NHTSA ODI 11465674

The contact owns a 2013 Jeep Wrangler. The contact stated while driving approximately 45 MPH, the horn button failed to operate and the steering wheel was difficult to turn. Additionally, the air bag warning light was illuminated. The contact was able to continue driving to his residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 69,120.

NHTSA ODI 11457579

Mopar Performance 68018109AA A/C and Heater Actuator has failed 3 times. I've replaced the original and twice since. This part is a safety issue because it directed the heat to defrost/de-ice the Windshield and provide heat to the occupants. There is plenty of evidence on YouTube of Jeep owners replacing this part for years now and yet there has not been a Recall regarding this part. The last replacement part was in January 2020 and failed again which I just replaced. Three times since 2013 when I purchased the 10th Anniversary Jeep Rubicon new which is why I've had enough of MOPAR not caring about its customers

NHTSA ODI 11439493

I just left my house and drove 2 miles at 25mph. My brakes went out then my vehicle caught fire with me and my two children inside. It is being inspected by insurance but there were no warning signs besides my brakes going out.

NHTSA ODI 11417664

DRIVER HEATED SEAT MODULE OVERHEATS AT TIMES CAUSING A BURNING SMELL IF IN USE.

NHTSA ODI 11413870

DRIVING APPROX 65 MPH ON HIGHWAY. RPM JUMPED THEN CAR LOST POWER. WOULD NOT SHIFT PAST NEUTRAL AND UNABLE TO REMOVE KEY. AUTO DOOR UNLOCK FAILED. VEHICLE WAS EVACUATED AND THEN STRUCK FROM BEHIND AT HIGH SPEED.

NHTSA ODI 11400281

I WAS IN MOTION ON HIGHWAY AT 60MPH DASH LIGHTS AND RADIO WENT OFF, THE ENGINE WENT OFF FOR ABOUT 3 SECONDS THEN EVERYTHING CAME BACK TO NORMAL. THIS OCCURRED 3 TIMES IN THE NEXT 10 MINUTES. EACH OCCURANCE WAS THE SAME. RAN FINE AFTER THAT FOR 30 MINS. HAS NOT REOCCURED. TOTAL SHUT DOWN IS DANGEROUS. I HAVE HEARD REPORTS OF THIS HAPPENING TO MANY JEEPS.

NHTSA ODI 11376518

AIRBAG LIGHTS REMAIN ON, CRUISE CONTROL DOES NOT WORK, ALL CONTROLS ON THE STEERING WHEEL DO NOT WORK. DOES NOT WORK WHEN DRIVING OR SETTING. I PURCHASED THE VEHICLE WITH THIS PROBLEM AND WAS TOLD IT WAS A FUSE. I FOUND OUT IT IS THE CLOCK SPRING.

NHTSA ODI 11361406

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT STATED THAT AFTER TAKING THE VEHICLE TO AN INDEPENDENT MECHANIC FOR A TIRE CHANGE, THE VEHICLE FAILED TO RESTART. THE BATTERY WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE REMAINED IN CUSTODY OF THE INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,500. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11340883

MY JEEP SHUTS OFF WHILE DRIVING ON CITY ROADS AND GOING UP HILLS WITH OTHER VEHICLES PRESENT, NO CODES SHOW UP, DASH LIGHTS TURN RED WHEN VEHICLE IS OFF, MY JEEP MAKES FUNNY NOISES WHEN TURNED OFF, TAKE IT TO THE DEALERSHIP OVER 3 MONTHS SINCE I BOUGHT IT 3 MONTHS AGO AND THEY CAN'T FIX IT. THEY DON'T KNOW WHAT IS WRONG WITH IT. THEY'VE TIRED EVERYTHING AND STILL NOTHING. IT'S GOING BACK IN AGAIN BECAUSE IT SHUT OFF ON ME GOING UP A HILL. THIS JEEP IS NOW BECOMING DANGEROUS TO MYSELF. YET THE JEEP STILL ISN'T GIVING CODES. I HAD TO GO BUY A CAR SCAN DEVICE PLUG IT IN AND RECORD DATA OF WHAT IS GOING ON WITH THE JEEP SO THAT THE DEALERSHIP CAN SEE. DO I HAVE TO GO OFF A CLIFF OR GET INTO A REALLY BAD ACCIDENT BEFORE THIS PROBLEM IS FOUND OR FIXED. I'VE ONLY HAD THIS VEHICLE FOR 3 MONTHS. I BOUGHT IT ON FEBRUARY 21,2020 AND IT STARTED ACTING UP ON FEBRUARY 28,2020 AND STILL IS ON MAY 16, 2020 AND IT IS BECOMING A NIGHTMARE. I'M SPENDING MONEY TO GET IT FIXED BECAUSE THE DEALERSHIP IS CHARGING ME BECAUSE MY EXTENDED WARRANTY DOESN'T COVER IT. I WAS TOLD WHEN I BOUGHT IT THAT THERE WAS NOTHING WRONG WITH IT BUT THAT WAS A LIE. I NEED HELP FIGURE THIS OUT. THE DEALERSHIP DIDN'T MAKE SURE THAT THIS VEHICLE WAS SAFELY OPERATIONAL BEFORE SELLING IT. IT OVER HEATED BECAUSE THEY DIDN'T CHECK FLUID. MY HEATED SEATS WERE BURNT OUT. MY DASH LIGHTS FLICKER ON AND OFF. THEY REPLACED SOMETHING BEHIND MY DASH BUT IT DIDN'T FIX THE ISSUE. I THINK IT MADE IT WORSE. AS OF RIGHT NOW MY JEEP SHUTS UP AT LEAST ONCE A WEEK WHICH PUTS ME IN A DANGEROUS POSITION BECAUSE I GET STUCK EITHER ON THE SIDE OF THE ROAD SITTING SIDEWAYS OR ALMOST OFF OF A CLIFF OR IN THE MIDDLE OF THE ROAD WITH NOWHERE TO GO BECAUSE I HAVE NO POWER STEERING THE JEEP DOES IT START BACK UP FOR ANYWHERE BETWEEN 5 TO 15 MINUTES.

NHTSA ODI 11324839

CLOCKSPRING FAILED CAUSING HORN TO NOT OPERATE, ABS AND TRACTION CONTROL TO NOT OPERATE. OTHER ISSUES THAT ARE NON SAFETY RELATED TO THIS IS CRUISE CONTROL, RADIO CONTROLS (STEERING WHEEL) AND THE DASH DATA (THE MENU TO SCROLL THROUGH FROM THE DASH FOR DTE, US/METRIC ETC). ALL THESE ARE EFFECTED WHILE VEHICLE IS BOTH IN MOTION AND STATIONARY.

NHTSA ODI 11323231

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED THE DRIVER SIDE VENTS BLEW COLD AIR WHILE THE PASSENGER SIDE VENTS BLEW HOT AIR. THE VEHICLE WAS TAKEN TO PLANET CHRYSLER/JEEP (400 E CENTRAL ST, FRANKLIN, MA 02038), WHERE IT WAS DETERMINED THAT THE HEATER CORE NEEDED TO BE REPLACED AND THE HOSES UNCLOGGED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT PART OF A TECHNICAL SERVICE BULLETIN NUMBER: 24-002-14 (EQUIPMENT). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,300. *BF*JB

NHTSA ODI 11316391

AS I RESEARCH WHAT IS WRONG WITH MY JEEP IT HAS BEEN A HAPPENING FOR QUITE A BIT OF PEOPLE. NOBODY HAS BEEN ABLE TO FIND A SOLUTION FOR THIS ISSUE, WHAT HAS BEEN HAPPENING IS WHEN DRIVING MY 2013 JEEP WRANGLER AT ALL MY CHECK ENGINE LIGHT COMES ON AND I INSTANTLY LOSE POWER PLUS MY ABS AND TRACTION CONTROL LIGHTS TURN ON AND I END UP GOING INTO LIMP MODE. IT MOSTLY HAPPENING ON THE FREEWAY AND GOING UP HILLS, BUT HAS ALSO BEEN HAPPENING EVEN WHEN IT IS IN PARK. MY JEEP HAS BEEN IN THE SHOP WITH A TRUSTED MECHANIC FOR 3 MONTHS AND HE HAS NOT BEEN ABLE TO FIND THE ISSUE EITHER. ALL OF THE RESEARCH I HAVE DONE TONS OF PEOPLE HAS BEEN HAVING THIS ISSUE BUT SEEMS AS THOUGH NO ONE CAN FIND THE CAUSE OF THE PROBLEM EITHER... I'M UNSURE OF WHAT TO DO NOW.

NHTSA ODI 11286393