What 647 owners told NHTSA about the 2013 Jeep Wrangler 4-door 4xe

Mopar Performance 68018109AA A/C and Heater Actuator has failed 3 times. I've replaced the original and twice since. This part is a safety issue because it directed the heat to defrost/de-ice the Windshield and provide heat to the occupants. There is plenty of evidence on YouTube of Jeep owners replacing this part for years now and yet there has not been a Recall regarding this part. The last replacement part was in January 2020 and failed again which I just replaced. Three times since 2013 when I purchased the 10th Anniversary Jeep Rubicon new which is why I've had enough of MOPAR not caring about its customers

NHTSA ODI 11439493

HEATER DOES NO BLOW HOT AIR ON DRIVERS SIDES VENTS. AS A RESULT, THIS CAUSED A FROSTED BLIND SPOT ON THE DRIVER'S SIDE OF WINDOW AND DOOR GLASS. PP

NHTSA ODI 11390784

WHILE DRIVING ON A COLD NIGHT WITH NO OTHER DRIVERS ON THE ROAD, MY WINDSHIELD SUDDENLY CRACKED. I HAD THE DEFROSTER ON. I'VE READ ABOUT HUNDREDS OF OTHER PEOPLE WHO HAVE HAD THIS ISSUE WITH THEIR JEEPS. IT'S AN ISSUE AND THEY DON'T WANT TO TAKE RESPONSIBILITY FOR IT.

NHTSA ODI 11309761

REOCCURRING CLOGGING OF THE ENGINE COOLANT SYSTEM, CAUSING VERY LOW HEAT AVAILABLE FOR DEFROSTING OF THE WINDSHIELD IN BELOW FREEZING TEMPERATURES. I HAVE FOUND THAT THIS IS A VERY COMMON PROBLEM ON THIS MODEL OF JEEP WRANGLER. EFFECT IS AT ITS WORST DURING CITY DRIVING

NHTSA ODI 11277402

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING 35 MPH IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO RON LEWIS ALFA ROMEO / RON LEWIS PRE-OWNED CRANBERRY (LOCATED AT 20839 ROUTE 19, CRANBERRY TWP, PA 16066, (724) 776-7400) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

NHTSA ODI 11181301

DRIVER'S SIDE OF WINDSHIELD WOULD NOT DEFROST. AFTER INTERNET REVIEW, I BELIEVE MY HEATER CORE IS PARTIALLY CLOGGED WITH A SLUDGE LIKE SUBSTANCE CIRCULATING IN THE ANTI FREEZE COOLANT AND THIS ONLY ALLOWS HOT AIR TO CIRCULATE ON THE PASSENGER SIDE OF VEHICLE. THE SLUDGE LIKE SUBSTANCE CLOGGING THE HEATER CORE IS BELIEVED BY SOME TO BE CAUSED BY MANUFACTURING REMNANTS STUCK IN THE COOLING SYSTEM. THE ISSUE ONLY BECAME APPARENT TO ME ON A LONGER THAN NORMAL COMMUTE IN COLD WEATHER. I WAS TRAVELLING ON A HIGHWAY AT NIGHT FOLLOWING A SNOWSTORM AND THE ROADS WERE POORLY PLOWED. I ONLY HAVE 50,000 MILES ON THIS CAR AND HAVE NOT HAD ANY WORK DONE TO THIS CAR'S ENGINE OR HAD ANY DAMAGE TO THE ENGINE COMPARTMENT. THE ANTI FREEZE HAS NOT BEEN CHANGED SINCE MANUFACTURE AND NOT YET REMOVED FROM THE VEHICLE. THE PROBLEM OCCURRED LAST NIGHT. FEBRUARY 5, 2019, BUT MAY HAVE BEEN AN ISSUE PRIOR TO LAST NIGHT, BUT THE PROBLEM WAS NOT AS SEVERE. I WILL ATTEMPT TO CONTACT FCA REGARDING THIS ISSUE. THERE ARE NUMEROUS COMPLAINTS LISTED ON THE INTERNET REGARDING THIS ISSUE.

NHTSA ODI 11174896

NO HEAT ON DRIVERS SIDE ONLY CAUSING VISIBILITY ISSUES AS DEFROST ON DRIVERS SIDE IS BLOWING COLD AIR. SHOP HAS DONE COLANT FLUSH 2X IN 1 YEAR PLUS CHANGED THE THERMOSTAT WHICH HAVE ALL ONLY BEEN TEMPORARY FIXES. ISSUE ALWAYS RETURNS. HEATED SEATS FAIL TO FUNCTION AS COLDER THE OUTSIDE TEMP IS AND WHEN ENGAGED DOESNT FEEL AS HOT AS THEY SHOULD. JEEP ENGINE STALLS OUT IN REVERSE, WORSE WHEN COLD OUTSIDE, WILL ALSO DIES OCCASIONALLY WHEN PUTTING INTO DRIVE. DEALER FAIL TO FIND THE CAUSE AS NO WARNING LIGHTS ARE EVER ON AS THIS DID NOT HAPPEN IN THEIR PRESENCE AND NO CODES COME UP ALTHOUGH THIS HAPPENS ALMOST EVERY MORNING DURING WINTER WHEN ATTEMPTING TO BACK OUT OF MY DRIVEWAY. OCCASIONALLY IF ENGINE IS STALLING UPON REVERSE IT WILL ALSO STALL IN THE STREET AGAIN WHEN SHIFTING FROM REVERSE INTO DRIVE. THIS STALLING ISSUE WILL HAPPEN NO MATTER IF I WARM THE ENGINE BEFORE ATTEMPTING TO DRIVE OR NOT IT MAKES NO DIFFERENCE BUT IT IS MORE OFTEN IN WINTER. DON'T REMEMBER HAVING THIS ISSUE DURING SUMMER BUT I'VE ONLY OWNED IT 1 YEAR. JEEP ALSO OCCASIONALLY SHAKES TERRIBLY WHEN I HIT 60MPH. SO BADLY, I HAVE TO SLOW DOWN OR PULL OVER AS I FEEL LIKE ITS GOING TO LOSE CONTROL. MY ENTIRE FRONT END STARTS SHAKING, STEALING WHEEL BOUNCING ITS AWFUL. THIS 1ST HAPPENED SHORTLY AFTER PURCHASING AND I TOOK IT BACK TO THE DEALER. WAS TOLD THE FRONT PASSENGER CALIPER WAS FALLING OFF, THEY REPLACED THAT AND 1 WK LATER THAT SAME CALIPER WAS AGAIN HANGING ON BY JIST 1 BOLT. SHAKING IS AGAIN HAPPENING STARTING AT EXACTLY 60MPH BUT CALIPERS ARE IN TACT SO I DON'T BELIEVE THIS WAS THE REAL ISSUE EITHER. THIS $26K JEEP IS TURNING OUT TO BE A MONEY PIT. ONE THING AFTER ANOTHER. I KEEP READING ABOUT JEEP OWNERS ALL WITH MY SAME PROBLEMS SO WHY ARE NONE OF THESE ISSUES BEING RECALLED???

NHTSA ODI 11171555

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE CLIMATE CONTROL ONLY FUNCTIONED FOR THE PASSENGER SIDE OF THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. IMPERIAL CHRYSLER DODGE JEEP RAM (10 UXBRIDGE RD, MENDON, MA) DIAGNOSED THAT THE HEATER CORE WAS CLOGGED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE DID NOT HAVE ANY RECALLS; HOWEVER, IF THE CONTACT PAID TO HAVE THE VEHICLE REPAIRED AND A RECALL GOT ISSUED, THE CONTACT WOULD BE REIMBURSED. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

NHTSA ODI 11058052

A WELL-KNOWN FAULT SINCE 2013, A SELF-DESTRUCTIVE FAULTY HEATER CORE PART #68004193A WHICH SHEDS CASTING SAND CAUSING COMPLETE SHUT DOWN OF RADIATOR & OIL COOLER & ENGINE OPERATION. IN ADDITION, CAUSES CERTIFIED JEEP MECHANICS TO MIS-DIAGNOSE RESULTING IN ADDITIONAL COSTLY TIME & EXPENSE. DAMAGE DONE TO REPLACE HEATER CORE, RADIATOR, OIL COOLER AN ADDITONAL $2,382. WHILE STILL DRIVEABLE IN BELOW-FREEZING TEMPERATURES, PASSENGERS SUBJECT TO NO HEAT. *JS

NHTSA ODI 11057360

NOISY LOUD DEFROST FAN MOTOR NOT MAINTAINING SPEED, MAY COME AND GO PRODUCING A NO DEFROST CONDITION AND HAMPERING ABILITY TO SEE. MAY COME AND GO, A HIGH PITCH SQEEK OR CLICKING CAN BE HEARD FROM THE FAN BEARINGS.

NHTSA ODI 10928733

VEHICLE STALLS AT RANDOM TIMES BUT MOST OFTEN WHEN PUTTING INTO REVERSE AFTER SITTING FOR A WHILE. IT HAS STALLED WHILE DRIVING ON MAJOR ROADS WHICH COULD HAVE BEEN LIFE THREATENING. THE TRANSMISSION ALSO SHIFTS VERY JERKY AT TIMES FOR NO REAL REASON. THE WINDSHIELD WIPERS WILL COME ON RANDOMLY AND USUALLY SEEM TIED TO TURN ON THE TURN SIGNALS WHICH HAPPEN TO BE ON THE OTHER CONTROL KNOB. LIGHTS WILL DIM ON NAV/RADIO WHEN WINDSHIELD WIPERS ARE TURNED ON. I WOULD SAY THERE IS AN OBVIOUS ELECTRICAL/COMPUTER ISSUE THAT MUST BE CAUSING THESE THINGS TO HAPPEN. I HAVE READ HUNDREDS OF SIMILAR COMPLAINTS. *TR

NHTSA ODI 10917493

THE WIPERS COME ON INTERMITTENTLY WITH NO INPUT. DEALER WOULD NOT FIX BECAUSE THEY COULD NOT RECREATE THE ISSUE. I BELIEVE THIS TO BE A PROBLEM WITH THE TIPM WHICH CONTROLS MANY FUNCTIONS, INCLUDING THE AIRBAG DEPLOYMENT. I'M CONCERNED THIS MALFUNCTION IS POINTING TO A LARGER UNDERLYING PROBLEM.

NHTSA ODI 10905698

TL* THE CONTACT OWNED A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE VENT CONTROLS FAILED TO WORK FOR THE HEAT AND AIR CONDITIONER INTERMITTENTLY. IN ADDITION, THERE MAY HAVE BEEN TOXIC FUMES EMITTING THROUGH THE VENTS WHEN THE HEAT OR AIR CONDITIONER WERE ACTIVATED, WHICH AFFECTED A CHILD PASSENGER'S BREATHING. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT WAS NOT EXPERIENCING ANY ENGINE FAILURES BEFORE THE VEHICLE WAS TAKEN TO THE DEALER FOR A MANUFACTURER RECALL WHERE THE DEALER REPLACED THE ENGINE SENSORS AND THE TRANSMISSION. THE SERVICE ENGINE LIGHT ILLUMINATED AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO PROVIDED NO SOLUTION AFTER THE RECALL REPAIR. THE CONTACT NOTICED THAT SHORTLY AFTER LEAVING THE DEALER, SMOKE EMITTED INTO THE VEHICLE AND FLAMES APPEARED UNDER THE HOOD. THE CONTACT WAS ABLE TO EXIT THE VEHICLE AND THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND WAS TOWED TO THE CONTACTS RESIDENCE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD PROVIDE AN INVESTIGATION. THE CONTACT WAS STILL WAITING ON A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ODI 10895304

THIS IS THE 3RD TIME I HAVE TO REPLACE THE FRONT WINDSHIELD. PLEASE, THIS IS NOT OF STONES OR PEBBLES, OR CHIPS. EACH TIME THE WINDSHIELD CRACKED I EITHER HAD THE HEATER OR AIR CONDITIONER ON.

NHTSA ODI 10871619

WINDSHIELD WIPERS DO NOT WORK. FOG LIGHTS DO NOT WORK. ENGINE LIGHT AND TRACTION CONTROL LIGHTS COME ON AND OFF AT RANDOM. DEALER ADVISED TIPM IS BAD AND MUST BE REPLACED. BACK LOG ON REPLACEMENT PART AND SHIP DATE IS UNKNOWN.

NHTSA ODI 10861882

VEHICLE UPON LEAVING A STORE, (JUST BEGAN TO RAIN HARD), THE LIGHTS, WIPERS, CRUISE CONTROL, HORN, AND ALL FUNCTIONS ON THE STEERING WHEEL AND LEFT AND RIGHT STALK STOPPED WORKING. I ASSUME THE AIRBAG IS ALSO NOT FUNCTIONAL. NO CODES WERE REGISTERED IN THE VEHICLE FOR MALFUNCTION EITHER. IT HAS BEEN A WEEK AND IT IS STILL NOT FUNCTIONING. POSSIBLY THE CLOCK SPRING WHICH WAS RECALLED FOR 2007-2012, BUT 2013+ VEHICLES WERE EXCLUDED EVEN THOUGH IT IS THE SAME PART USED IN THE LATER MODEL VEHICLES. HUGE SAFETY HAZARD!

NHTSA ODI 10855327

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10767298

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10762575

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10762131

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10761662

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10760920

THUS FAR IN TWO YEARS OF SERVICE MY VEHICLE HAS HAD FOUR WINDSHIELDS REPLACED DUE TO CRACKS. CRACKS WERE FROM STONES THROWN FROM OTHER VEHICLES WHILE JEEP WAS BEING DRIVEN ON HIGHWAY. I HAVE DONE SOME RESEARCH AND THERE ARE MANY, MANY OTHER JEEP OWNERS HAVING THE SAME PROBLEMS. AN INSTALLER FROM SAFELIGHT AUTO GLASS TOLD ME THE WINDSHIELDS ARE BEING MADE MUCH LIGHTER TO HELP REDUCE THE WEIGHT OF THE VEHICLE. THERE ARE SO MANY WINDSHIELDS BREAKING THE LAST I HEARD THERE WERE 4000 OEM ON BACK ORDER. THE ONLY CHOICE IS TO GET A NON OEM INSTALLED TO GET THE VEHICLE BACK ON THE ROAD. NEVER IN OVER 50 YEARS OF DRIVING HAVE I HAD FOUR WINDSHIELDS BROKEN FROM STONES. PROBLEM IS COSTING INSURANCE COMPANIES AND INDIVIDUAL'S A LOT OF MONEY.

NHTSA ODI 10726458

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10706660

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10694472

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10694026