What 647 owners told NHTSA about the 2013 Jeep Wrangler 4-door 4xe

My 2013 Jeep Wrangler Rubicon, has a non-functional horn and steering wheel controls, including cruise control and audio buttons, which stopped working in. I suspect a faulty clockspring, as these symptoms match issues in prior Jeep Wrangler recalls for 2007-2012 models (NHTSA campaign 11V528000), where clockspring failures also disabled horns and risked airbag malfunctions. My vehicle shows. This poses a safety risk, as the horn is critical for avoiding collisions. No repairs attempted yet, but similar complaints appear online from other 2013 Wrangler owners. Please investigate for a potential recall.

NHTSA ODI 11678078

My dash lights went crazy while driving. I couldn't get the vehicle into the correct gear ( automatic transmission) I shut off waited then restarted drove home. After having the codes scaned it shows C2200 code ( faulty brake ABS module) called dealer they had none to sell or buy and told me no time was given to them when or if it would be available. I asked them what's the solution to using my vehicle safely then Park it and don't drive it.. Since then I've found thousands of people just like my situation. How can you build a vehicle and be unable to supply the public with replacement parts to operate as intended and not have a recall or offer a solution to trade off said vehicle. It's definitely a safety issue when a100,000 + owners have the exact same issue and no help In sight.

NHTSA ODI 11653602

Car surges at times when braking. Increased brake pressure to stop vehicle causes engine to accelerate rapidly when pressing hard to stop vehicle. Dangerous situation. This has happened numerous times when trying to stop at a traffic signal.

NHTSA ODI 11465084

AIRBAG LIGHTS REMAIN ON, CRUISE CONTROL DOES NOT WORK, ALL CONTROLS ON THE STEERING WHEEL DO NOT WORK. DOES NOT WORK WHEN DRIVING OR SETTING. I PURCHASED THE VEHICLE WITH THIS PROBLEM AND WAS TOLD IT WAS A FUSE. I FOUND OUT IT IS THE CLOCK SPRING.

NHTSA ODI 11361406

AT LOW SPEEDS, USUALLY WHILE BRAKING, THE JEEP WILL LURCH FORWARD/ACCELERATE.

NHTSA ODI 11353098

THE VEHICLE KEEPS LOSING POWER AT THE MOST INOPPORTUNE TIMES (PASSING A VEHICLE; IN A CONSTRUCTION ZONE WITH NO SHOULDER; ON A HIGHWAY). I HAVE ALMOST GOTTEN INTO 4 ACCIDENTS B/C OF THIS PROBLEM. WHENEVER THE VEHICLE GOES FASTER THAN 70 MPH...POWER IS LOST. IT CONTINUALLY THROWS OFF A CODE OF 0369. THE DEALERSHIP HAS REPLACED THE FOLLOWING TO TRY TO FIX THE PROBLEM: REPLACED ABS SYSTEM; REPLACED STABILITY CONTROL SYSTEM; REPLACED OIL FILTER HOUSING; REPLACED THE CAM TWICE; SWAPPED THE CAM; REPLACED THE CAM PHASER; REPLACED ALL 4 CAM PHASERS; RE-FLASHED THE PCM; REPLACED THE PCM. TODAY IT GOES IN TO THE DEALERSHIP FOR THE 10TH TIME TO TRY TO GET IT FIXED. IT IS A DEATH TRAP TO ALL THAT SHARE THE ROAD WITH IT, NOT TO MENTION EXTREMELY UNRELIABLE. IT HAS NEVER BEEN OFF-ROADED AND IS WELL MAINTAINED.

NHTSA ODI 11242011

MY JEEP HAS BEEN TO FOUR DIFFERENT DEALERS AND I AM STILL HAVING THE SAME ISSUES WITH IT AS I DID WHEN I BOUGHT IT ONE YEAR AGO. THE ENGINE LIGHT COMES ON AND POWER IS LOST WHEN THIS HAPPENS. THE VEHICLE IS USUALLY IN MOTION WHEN THIS HAPPENS.

NHTSA ODI 11231902

MY CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO MY MECHANIC WHO SAID IT SEEMED TO JUST BE A SENSOR. THEN I WENT TO START IT ONE NIGHT AFTER WORK AND IT WOULDN'T START. SO I HAD TO CALL AAA AND THEY SAID MAYBE BATTERY. SO REPLACE BATTERY AND NOW AGAIN, CHECK ENGINE LIGHT AND IT STRUGGLES TO START AND JERKS WHILE DRIVING. MY CHECK ENGINE LIGHT IS ON AGAIN.

NHTSA ODI 11231063

WHILE DRIVING WITH CRUISE CONTROL ENGAGED ON THE HIGHWAY AT ROUGHLY 80MPH, THE CRUISE CONTROL KICKS OFF. CHECK ENGINE LIGHT DISPLAYS AND THE ESC LIGHT COMES ON. VEHICLE LOSES POWER AND DECELERATES ON ITS OWN. HAVE TO FLOOR THE GAS PEDAL TO KEEP THE VEHICLE MOVING. EXPERIENCES MOMENTARY BURSTS OF SPEED BUT THEN SPEED DECLINES AGAIN ALTHOUGH THE GAS PEDAL IS STILL PRESSED TO THE FLOOR. I BELIEVE THIS IS ATTRIBUTED TO THE CLOCKSPRING ASSEMBLY BUT MY VEHICLE WAS NOT INCLUDED IN THE RECALL. CAN MY VIN BE ADDED SO I CAN GET THIS ISSUE RESOLVED?

NHTSA ODI 11205240

I WAS DRIVING WITH MY CHILDREN IN THE JEEP TO A DENTAL APPOINTMENT DRIVING 45 MILES PER HOUR. I HEAR A CLING CLUNK SOUND AND ABS LIGHT COMES ON AND THEN A LOUD BANG AND JEEP DOES NOT WANT TO GO. I PULLED OVER RIGHT AWAY I SMELL A AWFUL SMELL. SO I SHUT MY TRUCK OFF. CALLED MY HUSBAND AND LEAVE MY TRUCK AND GET A RIDE TO DENTAL APPOINTMENT. WE CALLED A TOW TRUCK NEXT DAY TO HAVE IT TOWED TO AUTO REPAIR SHOP. I GET A CALL TWO DAYS LATER STATING MY EMERGENCY BREAK SYSTEM HAD FAULTED AND ENGAGED IT'S SELF SNAPPING MY AXEL, SPEED SENSOR AND BREAK ROTOR. ALL OF THESE THINGS WERE RIPPED AND EVERYTHING WILL NEED TO BE REPLACED DUE TO EMERGENCY BREAK SYSTEM FAILURE. IF I HAD BEEN GOING ON THE HIGH WAY AT HIGH WAY SPEEDS I COULD HAVE FLIPPED MY VEHICLE WITH ME AND MY CHILDREN. THIS ISSUE NEEDS TO BE REPLACED BY THE MANUFACTURER DO TO IT BEING FAULTY EMERGENCY BRAKE SYSTEM.

NHTSA ODI 11203868

MY VEHICLE HAS BEEN BROKEN INTO MORE THAN 5 TIMES IN THE PAST 6 MONTHS AND I HAVE ALL THESE PEOPLE FOLLOWING ME AROUND ON EVERY LOCATION I AM WHILE SERVING MY MAIL ROUTE...I SPENT OVER 2500 ON SENSORS AND WIRING BUT MY VEHICLE CONTINUES TO FLASH CHECK ENGINE LIGHTS AND CHIMES CONSTANTLY WHILE DRIVING DOWN THE ROAD. I AM VERY CONCERNED THE COMPUTER SYSTEM HAS BEEN COMPROMISED SEVERAL DIFFERENT OCCASIONS AND I HAVE WENT TOO 2 DIFFERENT JEEP DEALERSHIPS AND BOTH ARE PULLING DIFFERENT CODES ON THE EXACT SAME DAY.THE CODES WERE RESET I DROVE 25 MILES TO THE NEXT DEALERSHIP WHEN ALL SORTS OF LIGHTS STARTED FLASHING AND THE ENGINE LOST POWER. I GOT TO THE NEXT DEALERSHIP THAT PULLED CODES AND SAID NOTHING WAS HAPPENING. I EVEN HAD A PERSON CONTACT ME FROM ONE OF THE DEALERSHIPS TELLING ME TO COME IN FOR A SERVICE PART THAT I HAD NOT CONFIRMED TO BE ORDERED . MY FEAR FOR MY SAFETY IS OF HIGH CONCERN IF SOMEONE IS DELIBERATELY TRYING TO SABOTAGE MY VEHICLE.

NHTSA ODI 11113450

WHEN YOU PULL ONTO THE ROAD IT STARTS TO HIT THE BRAKES AND WHEN YOU TRY TO HIT THE GAS IT STILL HITS THE GAS THEN THE ABS COMES ON THAN THE ANTI SLIP COMES ON AND THAN THE OTHER ONE COMES ON LIKE YOU ARE GOING DOWN THE HILL COMES ON. IT KEEPS UP HITTING MY BRAKES THAN FOR A LITTLE WHILE IT LETS UP OFF MY BRAKES BUT THE LIGHTS STAY ON.

NHTSA ODI 11098148

DRIVING DOWN INTERSTATE, CHECK ENGINE SOON LIGHT, AND TRACTION CONTROL LIGHT COME ON, VEHICLE LOSES POWER, DECELERATES ON ITS OWN. CRUISE CONTROL STOPS WORKING. HAVE TO ALMOST FLOOR GAS PEDAL TO KEEP POWER GOING TO VEHICLE. VEHICLE THEN RANDOMLY HAS SMALL BURST OF ACCELERATION ON ITS OWN. OCCURED WHILE DRIVING DOWN I-10. OCCURS RANDOMLY WHILE DRIVING, WITHOUT WARNING. ALMOST CAUSED A MAJOR ACCIDENT BETWEEN MYSELF AND A SEMI, WHILE MY KIDS WERE IN THE VEHICLE.

NHTSA ODI 11093895

I WAS ON A HIGHWAY DOING 45 MPH. THE SPEED LIMIT IS 55 SO I PROCEEDED TO PASS WHEN IT CLEARED ONLY TO HAVE THE GAS PEDAL STICK. I REACHED SPEEDS OVER 90 MPH BEFORE I WAS ABLE TO GET THE EDGE OF MY SHOE UNDER THE PEDAL TO GET IT UNSTUCK. I WAS EXTREMELY LUCKY NO OTHER VEHICLE WAS IN FRONT OF THE ONE I PASSED. THIS COULD HAVE EASILY COST ME MY LIFE AND POSSIBLY OTHERS AS WELL.

NHTSA ODI 11080282

AIRBAG LIGHT IS ON, CRUISE CONTROL (AS WELL AS ALL OTHER CONTROLS MOUNTED ON THE STEERING WHEEL) ARE INOPERABLE. THIS WAS GRADUAL; I NOTICED CRUISE CONTROL DIDN'T WORK FIRST, THEN THE REST OF THE CONTROLS INCLUDING THE AIRBAG STOPPED SHORTLY AFTER. THIS WAS DURING HIGHWAY DRIVING (A COAST-TO-COAST ROAD TRIP).

NHTSA ODI 11067400

DRIVING ON HIGHWAY AND FACTORY INSTALLED FLOOR MAT LODGED SO THE ACCELERATOR WAS DEPRESSED. PUT VEHICLE IN NEUTRAL AND THE RPMS WENT UP TO SIX UNTIL I RELIZED WHAT HAPPENED AND UNLODGED RUBBER MAT FROM ACCELERATOR.

NHTSA ODI 11019828

A WEEK AGO I NOTICED WHEN I STARTED THE JEEP IN THE MORNING THE AIR BAG AND THE TRACTION CONTROL LIGHTS ON THE DASH CAME ON. THE CRUISE CONTROL QUIT WORKING ALONG WITH THE RADIO CONTROLS ON THE STEERING WHEEL. THE JEEP IS PARKED ON THE STREET. I DISCONNECTED THE BATTERY FOR ABOUT 30 MIN. I RECONNECTED THE BATTERY AND STARTED IT UP. THE AIR BAGS AND TRACTION CONTROL LIGHTS WERE STILL ON IN THE DASH. THE STEERING CONTROLS DO NOT WORK. THE JEEP WAS PARKED IN FRONT OF MY HOUSE ON THE STREET.

NHTSA ODI 10786896

I WAS DRIVING DOWN THE HIGHWAY AT 70MPH. IT FELT LIKE THE CRUISE CONTROL KICKED IN AND THE JEEP BEGAN TO ACCELERATE. I TAPPED THE BREAK HOWEVER THE SPEED WAS INCREASING. I PRESSED DOWN HARDER ON THE GAS AND THE CAR SLOWED SOME BUT AS SOON AS I LET OFF THE BRAKE THE CAR WOULD SPEED UP. I PRESSED DOWN ON THE BREAK AND WAS ABLE TO GET OVER TO THE SIDE OF THE HIGHWAY. A RED WARNING LIGHT CAME ON. I HAD TO PRESS THE BREAK TO THE FLOOR AND PULL THE PARKING BREAK. THE REAR TIRES WERE STILL SPINNING SO I SHUT THE JEEP OFF AND CALLED A TOW TRUCK. THE JEEP WAS TOWED TO THE NEAREST DEALERSHIP. THE JEEP IS STILL AT THE DEALERSHIP AND THEY ARE UNABLE TO FIND ANYTHING WRONG WITH IT. I'M SUPPOSE TO PICK IT UP HOWEVER I'M AFRAID TO BEGIN DRIVING THE JEEP AGAIN.

NHTSA ODI 10776452

MY ABS BRAKES COME ON AT LOW SPEEDS USUALLY WHEN I'M JUST STARTING OUT DRIVING. THE ONLY WAY FOR ME TO CONTINUE DRIVING IS TO DISABLE THE SKID CONTROL. THE ABS LIGHTS WILL STAY ON AND THE ANTE SKID CONTROL LIGHT WILL STAY ON FOR A BRIEF AMOUNT OF TIME SOMETIMES IT WILL GO OFF AND SOMETIMES IT WILL JUST STAY ON. THE ONLY TIME THAT IT SEEMS TO NOT HAPPEN IS WHEN THE CAR IS ON A FLAT SURFACE AND I JUST STARTED OUT AND ALL TIRES ARE STRAIGHT. I TESTED A THEORY THAT I COULD PUT IT IN 4 WHEEL DRIVE AND START DRIVING AND THE ANTI-LOCK BRAKES WOULDN'T COME ON AND THAT WORK FOR THE LONGEST TIME. THE MINUTE I DESCRIBED IT TO A FRIEND OF MINE AND TESTED IT OUT IT FAILED ANTI-LOCK BRAKES CAME ON WHEN I WAS IN 4 WHEEL DRIVE AT LOW SPEED.

NHTSA ODI 10726331

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED. THE VEHICLE SHIFTED INTO PARK AND RESTARTED. WHEN THE ACCELERATOR PEDAL WAS APPLIED, IT TRAVELED TO THE FLOORBOARD BUT THE VEHICLE WOULD NOT MOVE. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,580.

NHTSA ODI 10701375

IN SEVERAL OCCASIONS THE JEEP WOULD COMPLETELY TURN OFF AT RED LIGHTS OR AFTER COMPLETE STOPS. I TOOK THE JEEP TO THE DEALERSHIP 4 DIFFERENT TIMES AND WAS TOLD NOTHING WAS WRONG. ON FRIDAY 11/14/14 I WAS GOING 60 MPH ON THE HIGHWAY WHEN THE JEEP SUDDENLY LOST SPEED AND IMMEDIATELY TURNED OFF/STALLED, I LOST STEERING POWER. IT WAS VERY DIFFICULT TO GET OUT OF THE TRAFFIC. THE JEEP DID NOT TURN BACK ON UNTIL 45 MINUTES LATER AS I WAITED FOR THE TOW TRUCK. I WAS AGAIN TOLD BY THE DEALERSHIP THAT THE COMPUTER DIAGNOSIS IS NOT DETECTING ANY MALFUNCTION, REALLY??? *TR

NHTSA ODI 10659608

MY WIFE AND I HAD JUST LEFT A LOCAL BUSINESS MID-DAY ON A WARM DRY SUMMER DAY. WAS LESS THAN A BLOCK AWAY AND TRAVELING SLOWLY AT APPROX 20 MPH. APPLIED BRAKE AS WE ROLLED UP TO A STOP SIGN. ENGINE STARTED TO INCREASE RPM ON ITS OWN REQUIRING EVERMORE INCREASING BRAKE PEDAL PRESSURE IN AN ATTEMPT TO COME TO A STOP. STANDING ON THE BRAKE PEDAL ENGINE RPM REACHED 2500. I PUT THE GEAR SELECT INTO NEUTRAL. THE BRAKES GRABBED, THE ENGINE RPM SHOT UP AND RETURNED TO STANDARD IDLE. I PUT THE CAR IN DRIVE AND CAR BEHAVED NORMAL AFTER THAT. THIS HAS OCCURRED APPROX 6 TIMES OVER PAST YEAR. TOOK IT TO DEALER TWICE WITH NO RESOLUTION. FLOOR MATS SECURE AND LOCKED DOWN. I DRIVE RIGHT FOOT ONLY AND BRAKE CLEANLY AND SQUARE ON THE BRAKE PEDAL. THIS ONLY OCCURS AT LOW SPEED, WHEN ENGINE IS WARM, AND EVEN SQUEALED THE TIRES ( BURNED RUBBER ) ONCE. MUST SLAM INTO NEUTRAL TO GET IT TO STOP. *TR

NHTSA ODI 10626932

RIGHT HAND DRIVE SPORT UNLIMITED. CRUISE CONTROL FAILED TO SET UNTIL AFTER MULTIPLE ATTEMPTS, CRUISE CONTROL DISENGAGED, CRUISE CONTROL REFUSED TO DISENGAGE WHEN APPLYING BRAKES. WINDSHIELD WIPERS INTERMITTENTLY TURN ON BY THEMSELVES. TURN SIGNALS TURN ON INTERMITTENTLY WITHOUT DRIVER INPUT. *TR

NHTSA ODI 10605147

APPX. NINE MONTHS AGO I RECEIVED A RECALL FOR THE TRANSMISSION OIL COOLER TUBE(N28 / NHTSA 13V-234) I WENT TO DON AVEE DEALER IN PLACENTIA,CA. THEY PUT ME ON A WAITING LIST. I CHECKED WITH THEM THREE OR FOUR MONTHS AGO AND THEY TELL ME THAT JEEP WILL NOT SEND OUT ENOUGH PARTS TO REPAIR THE PROBLEM. I`VE BEEN TOLD WHEN JEEP SENDS THE DEALER THE PART THEY WILL CONTACT WHO EVER IS NEXT ON THE WAITING LIST. *TR

NHTSA ODI 10587774

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE CRUISE CONTROL WOULD SHUT OFF IF THE VEHICLE HIT A BUMP. ALSO,THE CONTACT STATED THAT WHILE SITTING IN VEHICLE WITH ENGINE OFF, THE DOORS WOULD UNLOCK AND THE SIGNALS WOULD FLASH. BOTH FAILURES HAVE OCCURRED THIRTY TWO TIMES OVER A PERIOD OF SIX MONTHS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO COULD NOT DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 19,900.

NHTSA ODI 10573984