What 647 owners told NHTSA about the 2013 Jeep Wrangler 4-door 4xe

I purchased a 2013 Jeep Wrangler Unlimited Sahara (VIN [XXX] ) from Soliman Motors Inc., [XXX] (phone [XXX] ) on April 11, 2026. The vehicle is subject to active NHTSA stop-drive recall #19V-018 for the Takata passenger airbag inflator, issued January 15, 2019. This recall was not disclosed to me at any point before, during, or after the purchase. I was never informed of this active federal stop-drive safety recall by the dealer. I discovered the recall independently after purchase through the Jeep manufacturer app. Upon discovery I immediately contacted an authorized Jeep dealership to schedule the recall repair. I was informed that recall parts are on nationwide backorder with no confirmed availability date. I am currently on a waiting list at an authorized Jeep dealership. This recall has been open and unrepaired for over seven years since its issuance on January 15, 2019. The dealer sold this vehicle to me without disclosing the existence of this active stop-drive safety recall. The recall involves a Takata passenger airbag inflator that can rupture upon deployment, sending metal shrapnel toward vehicle occupants — a known life-threatening defect responsible for deaths and serious injuries worldwide. I have been driving this vehicle without any knowledge of this life-threatening safety defect from the date of purchase until I independently discovered the recall. The dealer’s failure to disclose this recall at the point of sale put my life and the lives of my passengers at serious risk. Additionally, the financing for this transaction was cancelled by the lender, Thrift Investment Corporation, because the dealer sold this vehicle to a buyer without a valid driver’s license — confirming the dealer failed to conduct basic due diligence before completing this sale. I am requesting: 1.Investigation of Soliman Motors Inc. for failure to disclose active stop-drive recall #19V-018 at point of sale 2.Review of whether Solim INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11736315

The clockspring went bad, but the recall for that only applies to 2007-2010 Jeep Wranglers. The airbag light is on, my horn does not work, and the buttons on my steering wheel don't work.

NHTSA ODI 11732766

NHTSA Recall Number 19V018000 Made appointment at West Knoxville Chrysler Dodge Jeep Ram (530 Kingston Pike, Knoxville, TN 37919) Dealership states they do not have the part, do not know when they will have it. They are refusing to help. They did not inspect the vehicle, or even ask if they could. They really didn't want me there for "recall work".

NHTSA ODI 11719563

The contact owns a 2013 Jeep Wrangler. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The contact was concerned that the air bag might not deploy in a crash. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 18V021000 (Air Bags). The contact stated that the vehicle had experienced the failure listed in the recall. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted. The failure mileage was 70,450.

NHTSA ODI 11690761

My 2013 Jeep Wrangler Rubicon, has a non-functional horn and steering wheel controls, including cruise control and audio buttons, which stopped working in. I suspect a faulty clockspring, as these symptoms match issues in prior Jeep Wrangler recalls for 2007-2012 models (NHTSA campaign 11V528000), where clockspring failures also disabled horns and risked airbag malfunctions. My vehicle shows. This poses a safety risk, as the horn is critical for avoiding collisions. No repairs attempted yet, but similar complaints appear online from other 2013 Wrangler owners. Please investigate for a potential recall.

NHTSA ODI 11678078

The contact owns a 2013 Jeep Wrangler. The contact stated that while driving 50 MPH, the air bag fault message was displayed. A local dealer was contacted. The vehicle was taken to the dealer and the contact was informed that Chrysler Canada would honor the warranty. The vehicle was diagnosed, and it was determined that the clock spring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The manufacturer was notified of the failure and transferred the contact to the warranty Headquarters located in Florida. The approximate failure mileage was 140,000.

NHTSA ODI 11643468

My airbag sensor has been continually toggling on and off for a few months now. I had the car scanned at my service center and the code came up as an issue with my driver seat airbag circuit. In my research on recalls for my year vehicle, there is a recall ~NHTSA Campaign Number 16V28800 ~Components AIR BAGS ~Summary The clock spring assembly may become contaminated with dust and cause the airbag circuit to fail. Although this recall is for right hand drive and my Jeep is left hand drive, it appears it may be the same issue. Please advise as I feel unsafe driving my Jeep and will be taking it next week to service center to have it corrected . Thank you. Awaiting your reply.

NHTSA ODI 11640670

The contact owns a 2013 Jeep Wrangler. The contact stated while the vehicle was parked, the air bag warning light intermittently illuminated. The failure occurred on several different occasions. The vehicle was taken to an independent mechanic to be diagnosed; however, the diagnosis was still pending. The contact researched and was made aware of NHTSA Campaign Number: 16V288000 (Air Bags); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 167,000.

NHTSA ODI 11634315

The contact owns a 2013 Jeep Wrangler. The contact stated while driving at approximately 40 MPH the "air bag" warning light illuminated and the horn became inoperable. The contact stated that the failure occurred at various speeds. The contact stated that the failure was intermittent. The contact was aware of an Extended Warranty for the clockspring. The contact had driven the vehicle to a local dealer however, the dealer was unable to retrieve diagnostic trouble codes associated with the clockspring, and the vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 115,000.

NHTSA ODI 11593725

Unknown

NHTSA ODI 11589020

The contact owns a 2013 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the clockspring had failed and needed to be replaced. The vehicle was then taken to the dealer, where the clockspring was replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.

NHTSA ODI 11558384

Instrument airbag warning light

NHTSA ODI 11520316

Recently had my traction control and air bag lights illuminate, at the same time my horn quit, steering wheel controls no longer work and cruise control is out. After some research, I am quite sure it's a faulty clock spring

NHTSA ODI 11486745

Horn, evic & radio controls on the steering wheel don't work. After waiting 2 months tfor the part, they replaced the evic switch which I was promised controlled the horn & radio too. It didn't fix the horn or any of the other issues. Now the dealer wants to replace the clock spring. There is an existing recall for my model year and years before and after (Safety Recall S40 / NHTSA 16V-288 Airbag Clockspring) but my VIN is not included. Jeep can not explain why I'm not included and said my airbag may or may not work. Any help is appreciated.

NHTSA ODI 11476908

My airbag dash light is illuminated. I took it to Park Jeep and the error code suggests that it is the clockspring that should be replaced. - I bought a "legally imported from Canada" 2013 Jeep Wrangler from a large US non-Jeep dealer in 2016. It had 55k miles so it would have been out of warranty. Recently, I had the pab recall work done at a local Jeep dealership. About a month later, my airbag light started coming on intermittently. Because of the timing of the recall work, I went back to that dealership to have them diagnose/see if they were the cause/etc.. They diagnosed it as needing the clockspring. I have been told by two local Jeep dealerships and the folks at 1-877-amjeep that even though the extended warranty on the clockspring applies to ALL NAFTA market vehicles, they wont fix it under warranty. I was actually told, "...the warranty it didn't have at the time it crossed into the US was voided, thus nullifying any future extended warranty that could would have covered other parts." FCA did this extended warranty nonsense to avoid a recall, and if they arent honoring the extended warranty, then there ought to be a recall on the clockspring. MY airbag is NON functioning due to a manufacturing defect and FCA wont fix it. I cannot be the only person that is adversely affected by this.

NHTSA ODI 11475450

Air bag light keeps coming on and off while driving . none stop digging....can not seem to Find the problem other them air bags may not work properly

NHTSA ODI 11474333

The contact owns a 2013 Jeep Wrangler. The contact stated while driving approximately 45 MPH, the horn button failed to operate and the steering wheel was difficult to turn. Additionally, the air bag warning light was illuminated. The contact was able to continue driving to his residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 69,120.

NHTSA ODI 11457579

The control buttons on the steering wheel for speed control and radio and menu for the odometer plus the horn started working only part-time. If you wiggle or turn the steering wheel 90 degrees sometimes everything will work. The airbag light also comes on indicating there is an airbag problem. This sometimes will go away with the right wiggle of the steering wheel. The service department said it is a bad clockspring on the steering column. There is a recall on this (S40) but not listed on my jeep. This started about 6 months ago and has gotten progressively worse.

NHTSA ODI 11437547

Approximately the end of June the airbag light came on, made appointment with Red Bluff Chrysler Dodge Jeep Ram 545 Adobe Road Red Bluff, CA. 96080. Phone # (530) 840-2901. The soonest they could fit me in was July 19th @ 10:00am. Invoice states as follows; 97549 1.00 verified concern of airbag lamp on has active DTC B1B02 driver airbag said #1 open. Removed airbag installed Miller 8443 SRS simulator into clockspring airbag leads DTC goes stored unplug SRS tool and reinstalled airbag lamp comes back on same DTCS. Driver airbag will need to be replaced. Dealership was unable to answer if the airbag would deploy while driving or if the airbags would even go off in an accident, its their belief the system shuts down when there is a code. I have only gone to one dealership as mentioned above. Approximately $1,000.00 for the part alone. Problem is unresolved.

NHTSA ODI 11425680

AIRBAG LIGHTS REMAIN ON, CRUISE CONTROL DOES NOT WORK, ALL CONTROLS ON THE STEERING WHEEL DO NOT WORK. DOES NOT WORK WHEN DRIVING OR SETTING. I PURCHASED THE VEHICLE WITH THIS PROBLEM AND WAS TOLD IT WAS A FUSE. I FOUND OUT IT IS THE CLOCK SPRING.

NHTSA ODI 11361406

CLOCKSPRING WENT BAD AT 50,000 I THINK IT SHOULD BE PART OF THE AIR BAG RECALL I BRING IT TO DEALERSHIP TO HAVE AIRBAG RECALLED BUT IT STILL WON'T WORK IT AIRBAG LIGHT IS ON AND ON ONE EVEN TOLD ME AT THE DEALERSHIP ABOUT THE LIGHT LUCKY I'M A MECHANIC AND I KNOW THESE THINGS .YA FIX THE RECALL BUT IT STILL WON'T WORK WHAT GOOD WAS IT FOR ME EVEN TO BRING IT IN THEY SHOULD AT LEAST WARNED ME HEY AIR BAG WON'T WORK YOUR CLOCKSPRING IS BAD THEY JUST WANTED ME OUT OF THERE HOLLYWOOD JEEP CHYSLER ON STATE ROAD 7 -441 SERVICE DEPARTMENT [XXX] SERVICE ADVISOR [XXX] NOT COOL AT AND I PAID FOR DIAGNOSIS WHICH APPEARS I KNOW MORE THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

NHTSA ODI 11325920

HAD TO REPLACE THE AIRBAG CLOCK SPRING AS THE LIGHT CAME ON THE DASH AND THERE'S A RECALL ON SOME BUT NOT ALL??

NHTSA ODI 11317834

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEUWIRTH MOTORS (219 S COLLEGE RD, WILMINGTON, NC 28403, (910) 799-1815) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR*JB

NHTSA ODI 11246405

THE CLOCKSPRING WAS REPLACED TODAY IN MY 2013 JEEP WRANGLER. RECALL ENDED IN YEAR 2010

NHTSA ODI 11245323

THE AIRBAG CLOCK SPRING IS NOT WORKING. I'VE HAD NOTHING BUT PROBLEMS WITH THIS JEEP. IT'S BECOMING TOO EXPENSIVE TO KEEP UP WITH ALL THE PROBLEMS PLUS AN EXPENSIVE CAR NOTE. THIS HAS BEEN THE MOST EXPENSIVE CAR I HAD AND HAD GIVEN ME MORE REPAIR PROBLEMS THEN ANY OTHER VEHICLE.

NHTSA ODI 11241174