What 294 owners told NHTSA about the 2025 Ram Ram 1500 Quad Cab

The contact owns a 2025 Ram 1500. The contact stated while driving approximately 45 MPH, the steering wheel became very difficult to turn to the left or the right. The contact depressed the brake pedal, and the pedal was very soft. The contact stated that there were several unknown warning lights illuminated. The contact drove the vehicle back to the residence and then had the vehicle towed to a dealer. The dealer was unable to diagnose the vehicle. The vehicle was not repaired. Additionally, the contact stated that there was an electrical failure and the radio failed to shutoff after turning off and exiting the vehicle. The manufacturer was not informed of the failure. The failure mileage was approximately 3,400.

NHTSA ODI 11665717

2025 Ram 1500 V6 eTorque hydraulic tensioner for MGU belt caused belt to break while traveling out of state from NY to NC. This caused the battery waning light to come on and also the CEL. Vehicle would not charge and would not run properly, all advanced safety features diminished. Vehicle brought directly to Dodge dealership in Laurel MD during incident. Vehicle was repaired on 6/6/2025 at Dodge dealership in MD. While traveling home to NC from MD on [XXX] Amp meter was not functioning, vehicle would not shift out of 7th gear with cruise control on, gas mileage has decreased to 10-12 miles per gallon at highway speeds and vehicle has poor engine power, all while driving on [XXX]. Total mileage on vehicle is 6600 miles. Ram care is no help, Case # with Ram care is [XXX]. Have not been able to speak with anyone about a resolution, nor have I been able to speak with the assigned case manager at all despite numerous phone calls, voicemails and emails. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11665749

I am leasing a 2025 Ram 1500 Bighorn from Stellantis. In the less than a year I have owned this it has been to 2 dealerships over 5 times. I hired Handy Law Offices to file a lemon claim . Stellantis was supposed to respond by May 26 and here it is June 9 and they still refuse to acknowledge the problems. And to top it off, I found a positive wire with a split open covering and Summit Automotive in Fond du Lac Wisconsin refuses to fix it, even though they sold me the truck. In talking to other dealerships, this is a shorting hazard and possible fire, but they said Summit has to fix it. I want to know what legal avenues I have to get rid of this truck. I have learned that more and more of this year truck is also experiencing bad problems that Stellantis refuses to acknowledge. And if my truck catches fire there will be additional lawsuits for negligence against Summit Automotive.

NHTSA ODI 11665771

Engine shutdown at highway speed. Everything ceased to work.

NHTSA ODI 11665482

Automatic door locks fail to lock over 15mph as all other models of Ram trucks. This is a safety issue especially when traveling with minor passengers in the rear as well as front seats. Rear seat passengers unbuckled can open door and fall out and injuries can occur.

NHTSA ODI 11665036

My 2025 Ram 1500 has a Parasitic drain on the battery, The truck has left me stranded several times. Dealer says there are no electrical problems reported on these Trucks, But Ram forms state otherwise!

NHTSA ODI 11663882

The contact owns a 2025 Ram 1500. The contact stated that the air pressure was set at 55 PSI and the air pressure levels caused the vehicle to bounce too high while driving over bumps or uneven roads. The contact lowered the pressure to 45 PSI, which caused the vehicle to run smoother however, the tire pressure light remained illuminated. The contact stated that while looking online, the contact became aware of NHTSA Campaign Number: 25V231000 (Tires, Electrical System); and related the failure to the recall. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The dealer confirmed that the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

NHTSA ODI 11658975

My wife and kids were locked inside the truck and couldn't get the doors to unlock. They tried both driver side and passenger side door lock buttons and even tried locking and unlocking the door again but it was still stuck for a while. It didn't matter if the engine was on or off. They were eventually able to get out.

NHTSA ODI 11654699

Vehicle was being driven at highway speed at about 0555. There were no warning lights including no battery or low voltage warnings. Suddenly every warning light came on and all systems failed. Engine had stopped and computer had shifted vehicle into neutral. Power steering and power brakes had failed as well. At least one driver side rear tail light went out (I think forward headlights as well but not sure). The vehicle was still coasting at highway speed!!! Engine would not restart. I was extremely lucky to not be in an accident as the vehicle was suddenly essentially undrivable while traveling at a high rate of speed. I was lucky to be able to get it to side of road safely but in different traffic conditions this likely would have caused an accident as it was impossible to increase speed, and extremely difficult to steer or brake. The car is at dealers for repairs. I suspect this is a failure of the PCM software and eTorque system similar to the recall put in place to 2019-2023 ETorque models with the V8 (mine is V6 and a 2025). THIS IS A HUGE DANGER AND RISK. With no warning the vehicle becomes undrivable while it is being driven!! Had I needed to stop quickly I could not. Had I needed to turn quickly to avoid something I could not. Had I needed to accelerate to avoid being rear ended, I could not.

NHTSA ODI 11653107

Vehicle arriving and parked in parking spot. Occupants tried to leave vehicle and doors would not unlock. Had to use keyfob whicle still inside of vehicle. Door unlock buttons were not working to unlock doors. Only front doors unlocked but rear doors remained locked trapping 1 occupant in the rear. Driver exited the vehicle and the alarm went off. Driver had to try multiple times to shut off alarm. Driver entered vehicle and vehicle did not recognize key fob. Rear occupant was not able to exit vehicle as rear doors would not unlock. Rear occupant had to climb over center consul to exit vehicle. Keyfob # 2 had to be retrieved from house and brought to vehicle in order to unlock vehicle. After 30 minutes keyfob number 1 was functioning normally.

NHTSA ODI 11650767

The contact owns a 2025 Ram 1500. The contact stated that immediately after purchasing the vehicle, the vehicle experienced various electrical failures that included the vehicle not starting, and the message "Key Fob not in vehicle" was displayed. Additionally, the check engine warning light activated along with the message engine overheating. While driving at an undisclosed speed, the headlight flashed off and on, and the parking brake erroneously activated, causing the vehicle to shut off in traffic. The vehicle was taken on several occasions to be serviced; however, the failure recurred. No further information was available. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10.

NHTSA ODI 11649654

150 amp fuse blew. Caused auxillary battery to die and the truck didnt start. Caused the check engine light to turn on and many features such as lane keep assist, adaptive cruise control, remote start, and auto start/stop didn't work. The manufacturer and dealer states that it's not a warrantied item. Thr 150 amp fuse connects both batteries

NHTSA ODI 11649790

The electronic shifter knob was flashing lights and the vehicle did not start. Occurred two days in a row. Display stated “Service Shifter”

NHTSA ODI 11648383

I purchased a brand new truck, and within a week it died while I was driving. Check engine light came on, follow by battery power saving mode light, automatic stop/stop service disabled, touch screen for radio became unresponsive. I quickly turned settings to look at battery voltage while I was trying to pull over off the road. Saw it drop from 11 volts down to 9 volts while I was driving. As I was turning into a parking lot to get somewhere safe the power to the truck turned off, and I lost power steering. Truck came to a stop in a parking but I was blocking traffic. Tow truck driver was able to jump the battery to get it onto a tow truck. I had the vehicle towed back to the dealer. They scanned the truck, and there were alot of codes thrown. They have been talking to Stellantis Engineers to figure out the problem. I was told by dealer that for certain it is a broken wire causing the batteries not to charge. That wasn't it. I am now being told it is the battery control module, and they have ordered parts. I have checked ram forums, and there are a lot of people reporting similar issues of brand new trucks dying within a few hundred miles of purchasing. replacing the batteries, and alternators. However, the truck dies again shortly after.

NHTSA ODI 11648153

I was backing up in traffic and when I turned the truck to drive it would not shift into drive. The truck reved up like it was in neutral or park and wouldn’t move forward. I had to put the truck in reverse again and then back in drive a second time to get it to shift into drive. This incident almost caused a wreck, because the truck would not shift into drive and move. The traffic coming from behind had to stop to keep from hitting me because the truck wouldn’t shift into drive and move forward.

NHTSA ODI 11647880

When I first bought my truck, the engine had a surging problem at low idle when it was cold. Once it heated up, the problem went away, so I didn’t pay too much attention to it. Then at about 4,000 miles, my truck began running very erratically. Then soon after, my check engine light came on. I took it to a dealership for warranty repair. Their code scanner revealed several misfire codes along with other related codes. This issue seems to be very common for the 2025 RAM with the new twin turbo 6-cylinder engine as noted by many people in online vehicle groups for this truck that have same experience. RAM has acknowledged the issue but doesn’t have a fix in almost 6 months later. My truck has been in service at the dealership for over 40 days and I have made several calls to check the status. Each time they say they cannot resolve. They say they have been in contact with the manufacturers “tech line” and have followed all their recommendations, but nothing has worked and there are no other resolutions available. There is nothing they can do. Due to the misfire code and the check engine light is on, the truck cannot be used safely on the road due to erratic performance. Sometimes on the highway, maximum speed will drop to 40 mph. Misfire codes also present a problem with potential engine damage. Also, I am obviously worried about my state SAFETY inspection that is due in another 6 months that would certainly fail leaving me unable to legally operate the vehicle. Since this seems to be a mysterious issue that Stellantis/RAM is unable to understand, much less repair, I am worried about potential long-term issues with this truck. Stellantis will not publicly state how many occurrences there are for this situation, but if online groups are any indication, it is a large number.

NHTSA ODI 11644435

The engine light goes on and off every other week. I've had the truck in multiple times and I've been told a number of reasons why it's happening, but it's not fixed. Now I am not receiving any paperwork for supposed services done I was told the paperwork will be mailed to me. I'm uncertain if Duluth Dodge is unable or unwilling to solve the problem. At this point, I'm getting lip service, and not getting the issue fixed. I have been in at least 6 times with my new 2025 Dodge Ram.

NHTSA ODI 11643168

Brand new 2025 ram 1500 is out of alignment at 800 miles. It pulls to the right. On highway, it almost turns itself to the other lane. Major disaster maker.

NHTSA ODI 11641291

I purchased the truck on 10/19/25. Since that time, I have had to call roadside assistance three times and have had to leave it in the shop on two separate occasions totaling well over 30 days. The truck still doesn't have 5k miles. Interestingly, the service record and updates that was provided on the app has been wiped clean. Now, they are offering to pay me for the "inconvenience", but I'm not sure I'm OK with that suggestion. I've been a very loyal Ram owner, this is the fifth one in a row I've had. However, this truck really scares me due how unreliable it's been thus far. Luckily, the failures haven't put myself or others at risk, at least not yet.

NHTSA ODI 11638920

On Thursday [XXX] I was driving my new 1500 Big horn ram truck. I only had it for 6 days at that point. I started noticing a noise coming from inside the dashboard and the check engine light came on. I kept driving as usual because i figured the light would go off. All of a sudden a big metal ring the size of my palm fell on my shoe and all the warning lights came on the dash ( the brake failure light, adaptive cruise control unavailable light, parking sensor failure light, check engine light, traction control malfunction light, brake system light, abs failure light). When i tried to brake, the brakes went all the way down and felt very spongy. I had to pump the brakes just so it would stop. So I pulled over into a parking spot turned off the truck and started it back up. The truck started up, but all the lights were still on. I tried to shift into drive but it wouldn't go in gear. I think is because the brake weren't going far enough to push whatever sensor allows the shifter to shift. I tried pumping the brakes and shifting and it worked. So i drove the truck home very carefully and parked it in my driveway. The next morning I called my sales man and left him a msg. He called me later that evening and asked me to bring it in on Monday morning. I did not use the truck during the weekend because it felt very unsafe to drive. On Monday morning i drove it to the dealership and left it there. They did give me a loaner vehicle. 2 days later I got a call from Dave the service manager and he let me know that the ring that fell on my foot holds a brake pedal in place and that they were going to replace the entire brake pedal assembly, the abs module, the brake booster and some ecm (i didn't understand which one). This truck has been unusable now for 7 days and I've only owned it for 13 days. It's been in the shop for 5 days now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11635328

The contact owns a 2025 RAM 1500. The contact stated that the auto door lock feature was no longer available on the infotainment system screen display, which rendered the ability to lock the vehicle doors from the inside. Additionally, the contact stated that the vehicle failed to lock automatically as designed while driving 15 MPH. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 224,000.

NHTSA ODI 11627475

On [XXX] I turned on a [XXX] in Amelia Co Va when I pressed the gas to get up to speed, all of the sudden the headlights, dashboard lights, interior lights go dark. Warning lights on the dashboard were flashing. I put on my hazards and pulled safely into a convenience store parking lot and shut my truck off. I waited a few minutes and turned it back on and everything came on along with the check engine light. I got back to Richmond safely and checked to see the code was for the check engine light which was a P0336. On [XXX] I went back to check the code and it was stored and the check engine light was off. On my way back home I was on [XXX] just north of Lexington VA and went to pass a slower car and the same thing happen. I was able to pull off to the right side shoulder and I turned the truck off and waited a few and turned it back on. Check engine light was on. I drove it to Roanoke and stop to get gas and check the code for the check engine light which U1401. After filling up the check engine light went off. I took it to Shelor Motor Mile on Monday 11-04-2024. They put their diagnostic tool on it and it spit out 24 different codes. They had a backlog of appointments and could not even start to address the issue for 2 weeks. I took it to the dealership that I bought it from on Monday 11-11-2024. Nobody can tell me why or what happen. One time I understand it might have been a glitch a second time it happens I consider it a safety issue that needs to be addressed. I cannot get the factory engineers to help find out whats going on with the truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11625613

Day 5 my check engine light came on. Code was showing multiple misfires in multiple cylinders. I cleared the code. Following week same thing happened again. By the weekend my battery was dead, when I got jumped, my dash said there was a problem with blind spot detection and the arrows on both side mirrors were stuck on. I manually shut them off and went on my way. Check engine light comes on showing low voltage. Dealership changes battery but says it’s odd to have the misfire codes but doesn’t address it. 3 days later check engine light is on again for multiple codes for misfirings. Take it to the dealer again where it’s been sitting for the last week and a half. I get told today Chrysler has no fix for it and is closing the case and I can pick it up. I’m sorry, what?? I’m supposed to just take home a non correctly functioning $62,000 truck I haven’t even made the 1st payment on? So it can what, strand me on the side of the road??

NHTSA ODI 11613849

Front and back sensors are not working on brand new 2025 Ram 1500 bighorn. Dealership unable to fix it because it’s too new and parts are not available

NHTSA ODI 11594738