What 294 owners told NHTSA about the 2025 Ram Ram 1500 Quad Cab

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lightning, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted, and the contact was informed that the part was not yet available. The manufacturer was contacted and informed the contact that the part was not yet available. In addition, the contact was informed that available parts were used to repair unsold vehicles at the dealer. The contact had not experienced a failure.

NHTSA ODI 11728066

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11726997

While towing a loaded horse trailer, I received a red "trailer brake" warning light on the instrument cluster indicating that the trailer brakes were no longer connected. I confirmed that the trailer brakes were not working by attempting to activate them manually with the trailer brake controller. There was no response from the controller and no brakes on the trailer functioned. Within about 3-4 minutes of the trailer brake issue, I also lost all trailer lights on the trailer. When this happened, I decided to pull over in a safe area and attempt to check the trailer connections. All trailer connections were securely installed, free from any damage, and had functioned flawlessly for days prior. I was forced to continue to my destination without trailer brakes or trailer lights despite being stuck in a substantially strong thunderstorm with heavy rain and low visibility. When I reached my destination, I called my selling dealership to report the issue. I was told by the service advisor that they had "hundreds" of trucks on a wait list and that Ram was only sending them one repair part per week. He also stated that they hadn't recently received any parts and had no idea when more would become available. Their only suggestion was to "call and complain" to corporate, and that there was nothing more they could do. This incident with truck occurred on March 20th 2026. I had already called the dealership on March 6th after discovering (via NHTSA site) that my truck had been flagged for the trailer brake control recall. The dealership gave me the same response previously. "We have hundreds of trucks but no parts, call back in four weeks". At that point, I had not received any official documentation of a trailer brake control module recall from Ram. I did not receive my official letter from Ram until March 21st, the day after my incident.

NHTSA ODI 11726368

Took in Monday March 16 2026 for max oil level exceeded dealer reset. Tuesday March 17 2026 no power had to be towed to dealer got back March 18 2026 they couldn’t find any issues March 19 2026 no power again had towed to dealer haven’t heard any news yet Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11726162

The contact owns a 2025 Ram 1500. The contact stated that while driving at an undisclosed speed, the trailer lights became inoperable. The contact stated that the trailer lights and trailer brake system failed to function properly. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical); however, the part to do the recall repair was not yet available. The vehicle was taken to several dealers; however, the vehicle was not diagnosed or repaired. The dealers confirmed that parts were not yet available and informed the contact that there was an estimated waiting time of approximately one and a half years for the parts to become available. The manufacturer was made aware of the failure; however, the request for a buyback was denied. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The approximate failure mileage was 8,700.

NHTSA ODI 11725916

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM). The local dealer was contacted, and the contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a claim was filed. The contact had not experienced a failure.

NHTSA ODI 11724753

The contact owns a 2025 Ram 1500. The contact stated that while driving downhill in the mountains at approximately 50 MPH and pulling a 2024 Ember 190MSL Overland RV, the brake pedal was depressed, and the vehicle decelerated as intended; however, the trailer brakes failed to engage, causing the RV to roll sideways and to crash into the rear of the vehicle. The RV's weight distribution was fractured, causing the front end of the vehicle to spin against the guard rail and to face the opposite direction. The contact shifted to Park(P). The RV's weight distribution pinned the muffler, and the bed panel of the vehicle was damaged during the crash. Additionally, the vehicle sustained front-end damage. The check engine warning light was illuminated after the crash. The air bags did not deploy. The were no reported injuries. The vehicle was towed to an autobody repair shop, where it was being repaired. The RV was towed and totaled. The insurance company accident reconstruction specialist confirmed that the accident had occurred due to trailer brakes failure. The contact learned about NHTSA Campaign Number: 26V059000(Exterior Lighting, Electrical System) in the news and confirmed that the VIN was included. The contact related the failure to the recall. The dealer was not contacted. The manufacturer was contacted and a case was filed. The failure mileage was approximately 3,290.

NHTSA ODI 11724196

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System). The local dealer was contacted to schedule an appointment; however, on the day of the appointment, the dealer called and informed the contact that parts were not available, and that the manufacturer was shipping a limited amount of parts to the dealers. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11723810

When I receive an alert for approaching emergency vehicle EVAS (Emergency Vehicle Alert System) powered by HAAS, the audio is completely muted on my radio and the only way to fix it is to manually reset the radio, which requires digging into the menu, taking eyes off the road, it's the opposite of safe. My audio will not work after receiving one of these alerts until the radio is reset.

NHTSA ODI 11723824

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that messages that the exterior lights on the trailer were inoperable were displayed while the exterior lights were operable. The dealer was notified of the failure and informed the contact that the part to do the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.

NHTSA ODI 11723943

As I was driving at 55mph on the hwy I started smelling gas. I thought it was the car in front of me so I was just going to pass him, but quickly realized I did not have the power to pass another car. So I pulled over on the highway and got out of my truck and noticed flames dripping from the center of the vehicle by looking at the front driver wheel area. I tried to put out with a fire extinguisher that a bystander had given me, but it was just too late in the truck was engulfed in flames.

NHTSA ODI 11723494

The contact owns a 2025 Ram 1500. The contact stated that while driving out of the driveway of the residence at an undisclosed speed, several unknown warning lights illuminated related to the trailer control module; however, a trailer was not attached to the vehicle during the failure. The warning lights were continuously illuminated. The vehicle was taken to the dealer, where it was diagnosed, and the failure was associated with NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System). The vehicle was not repaired due to parts not being available. The contact was advised to call the manufacturer for further assistance. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.

NHTSA ODI 11723345

Dash will go black/blank while driving, so no speedometer is available. Has happened at low, and highway speeds. Software update/recall has already been performed.

NHTSA ODI 11723445

I am writing to formally escalate a serious and ongoing defect involving my Ram 1500. Despite multiple repair attempts at an authorized dealership, the issue has not been resolved. The vehicle repeatedly shuts off unexpectedly, which creates a significant safety risk while driving. I have already taken the vehicle to the dealership three separate times to address this problem, and the defect continues to persist. Because the dealership has been unable to properly repair the vehicle after multiple attempts, I am requesting that this matter be immediately escalated to a regional case manager and a Ram Field Technical Specialist for review. In addition, I would like to formally report a very concerning interaction with your customer care department. When I contacted customer care to seek assistance regarding this issue, the representative I spoke with was extremely rude and unprofessional. During the call, the agent refused to provide her name or identification when I asked, and the call ended with the representative hanging up the phone while I was still trying to address my concerns. This experience was very disappointing and did not reflect the level of customer service I expected. Given the repeated repair attempts and the ongoing safety concern, this situation may qualify under the New York Lemon Law. If the defect cannot be resolved promptly, I will pursue the remedies available under the New York Lemon Law, including a possible vehicle replacement or manufacturer buyback. Please contact me as soon as possible with a case number and the next steps to resolve this matter.

NHTSA ODI 11722473

Received notice of recall 03D via Ram trucks mobile app. Called my local dealership to schedule the truck in for the recall. I was told “there are no parts available at this time to satisfy the recall” and that the dealership has over 400 vehicles currently on a wait list for parts.

NHTSA ODI 11722613

Ram recall 03D, NHTSA-26V-059. The Ram dealer stated replacement "trailer control modules" will be installed in unsold units first, not existing owners of sold units. My vehicle has NOT been repaired. The Ram app states my recall issue is resolved- it is not. I cannot safely and legally tow my trailer because of this issue. Stellantis needs to be held accountable as the manufacturer WAS aware of this issue before I was allowed to purchase the truck.

NHTSA ODI 11720357

While driving into town, the dashboard illuminated with every warning light before the vehicle suffered a total electronic and engine shutdown. This happened twice—the second time while I was mid-turn in an intersection. Several vehicles had to slam on their brakes to avoid a high-speed collision with my stalled truck. I had to get the vehicle towed as it is fundamentally unsafe to operate.

NHTSA ODI 11720561

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11720096

1. Nature of Safety Complaint I am submitting this complaint to report repeated and unresolved safety-related defects affecting my 2025 Ram 1500 manufactured by Stellantis (FCA US LLC). The vehicle has experienced ongoing failures of safety-related systems since purchase on August 6, 2025. Despite multiple repair attempts at three authorized dealerships, the issues persist and the vehicle has remained out of service for over four months. 2. Dealership Repair History (Safety Context) Repairs were performed at: Colonial Dodge Dartmouth Quirk CDJR Dorchester Colonial Dodge Chrysler Jeep Ram The vehicle is currently in dealer possession (Hudson, MA) for ongoing repairs. 3. Safety-Related Defects A. Parking Sensor System Failure Front and rear parking sensors repeatedly malfunction. These are collision-avoidance / driver-assist safety systems. Multiple repair orders document ongoing failures. System reliability is compromised despite repeated software updates and module replacements. Safety Concern: Increased risk of collision due to nonfunctional proximity detection. B. Electronic Module & Software Instability Repeated failures and updates involving: Transmission control module Electric power steering module Driver/passenger door modules Instrument cluster Security Gateway (SGW) Safety Concern: Electronic instability affecting steering, transmission control, or driver information systems could pose crash risk. C. Unintended Sunroof Operation Sunroof tilts open unexpectedly. Safety Concern: Unexpected opening while driving may distract driver or create hazardous conditions at highway speeds. D. Running Board Malfunction Running boards malfunction intermittently. Safety Concern: Risk of slip, fall, or injury during entry/exit. E. Battery Failures While in Dealer Custody Both batteries reportedly failed while vehicle was at dealership. Safety Concern: Electrical instability may affect essential systems.

NHTSA ODI 11718999

The contact owns a 2025 Ram 1500. The contact stated the display screen was blank. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System). The local dealer was contacted and confirmed that parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 118,000.

NHTSA ODI 11718405

Driving while pulling a trailer using the towing package included on u-connect. When applying pressure to the brake pedal the trailer brakes locked up and the driver had trouble maintaing control of the truck. The turn signal and brake lights on the trailer do not work while hooked up the wiring harness.

NHTSA ODI 11718579

battery drains completely dead and will not take a charge. I bought this vehicle just under 1 year ago and 3 batteries main batteries have had to be be replaced, and 2 secondary batteries. Something is draining and killing the batteries and the dealership cannot find the cause. This has left me stranded without a vehicle 3 times in less than a year.

NHTSA ODI 11717665

The contact owns a 2025 Ram 1500. The contact stated that while driving at a slow speed, the instrument panel went dark. The contact entered the parking lot of a grocery store, and the instrument panel was still dark. The vehicle was turned off and restarted after several minutes, but the instrument panel was still dark. The gear shift lever was shifted to drive(D), and the vehicle failed to move or function as intended. The gear shift lever was shifted to reverse(R), and the vehicle failed to function as intended. After several attempts, the vehicle was able to drive forward; however, the instrument panel was still dark. The vehicle was taken to the dealer but was not diagnosed. The vehicle was restarted to drive back to the residence, and the instrument panel illuminated as intended, and the gear lever operated as intended. On a separate occasion, the message "Warning Light Illumination Unavailable -Service Required" was displayed on the instrument panel. The vehicle was taken back to the dealer, where it was diagnosed that the instrument cluster had an intermittent internal fault and needed to be replaced. The instrument panel was replaced. The contact stated that on a separate occasion, the infotainment system failed to function as intended and displayed a blue screen. The vehicle was taken to the dealer. The infotainment screen was replaced. The contact stated that the system glitched. Most recently, while driving at 40-50 MPH, the transmission unexpectedly downshifted to first gear. The contact stated that the transmission was in manual mode and the engine made a revving sound. No warning lights were illuminated. The vehicle was pulled over to the side of the road and turned off. After a short while, the vehicle was restarted and functioned as intended. The vehicle was taken to the dealer; however, no cause for the failure was found. Most recently, the subwoofer failed to function as intended. The vehicle was taken back to the dealer, and the subwoofer was replaced. The contact stated that the failure with the infotainment screen and the subwoofer persisted. The contact stated that the battery had been replaced twice, and there was an abnormal sound coming from the brakes. The manufacturer was notified of the failure. The failure mileage was 4,768.

NHTSA ODI 11717085

Instrument cluster blank screen unable to view speed of vehicle. Vehicle serviced for recall of cluster, recall performed yet trouble reoccurred after repair.

NHTSA ODI 11715331

The contact owns a 2025 Ram 1500. The contact stated that while the vehicle was parked, while starting the vehicle, several warning lights illuminated after manually starting the vehicle. The contact stated that the failure had occurred on several occasions. While attempting to shift the vehicle into 4WD, the vehicle failed to respond and remained in 2WD. A dealer was contacted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.

NHTSA ODI 11712405