What 294 owners told NHTSA about the 2025 Ram Ram 1500 Quad Cab

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11720096

The contact owns a 2025 Ram 1500. The contact stated the display screen was blank. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System). The local dealer was contacted and confirmed that parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 118,000.

NHTSA ODI 11718405

All issues have been reported and duplicated by the dealer. 1. Upon hard acceleration, vehicle dash flashes service 4 wheel drive and all lights surrounding the shifting knob flash. In one instance, it locked into 4 wheel (high) and was difficult to steer. Cleared upon restart. 2. Backup camera went totally to blue screen, no camera. 3. Instrument panel went dark when driving, no speedometer or other information on panel. 4. Front and rear end collision warning lamp indicates off, but never manually disengaged. 5. Other warning lights on periodically for no reason. 6. Since most of these items clear upon restarting the vehicle, it's often difficult to get to the dealer for inspection. They have, however, witnessed most of these incidents and in some cases have reproduced them when leaving the vehicle with them. 7. Frequent warning light illumination unavailable, service required prompt appears

NHTSA ODI 11706866

Headlight shut off when truck slows down

NHTSA ODI 11703174

Headlights flicker off and then back on at random times while driving. I've been unable to reproduce the issue on command in any way. No warning lamps or anything by the truck. The first couple times while driving at night I thought it was my eyes because it happened when I was looking away like when turning around a neighborhood corner and checking for traffic. Now, I've noticed it happening while driving straight and looking out the windshield. It's a very brief flicker, but it's definitely the headlights shutting off and turning back on again. The issue has not been reported to the dealer yet. The truck is brand new and is experiencing other electrical blips at only 800 miles total. I will be stopping at a local dealer ASAP.

NHTSA ODI 11703239

Driver's side headlight shines excessively to the left. Blinding oncoming traffic and not illuminating the forward path of travel the way the passenger headlight does. Not able to adjust the headlight and dealer is not able to do anything about it either.

NHTSA ODI 11700552

Headlights and parking lights shut completely off while driving. Not just a flash. They turn off and come back on while slowing down. Not only are we driving in total darkness but other drivers think we are blinking lights and turn or pull in front of us. Truck was bought new in April 2025. Has been at dealership for over 120 days. They don't seem to be able to fix and won't give us a replacement. They seem to thinking that driving without lights is not a safety issue. Just in short time we actually had possession of it . I personally had to take invasive action twice from a pull out and a vehicle turning left in front of me. Wife also had to take invasive action to prevent a collision. Now she is scared to drive her own vehicle.

NHTSA ODI 11699904

My truck has an issue where the headlights do not turn on when I press the key fob while approaching the truck. This is at night only. The side mirror lights, rear cargo lights and interior lights activate however the headlights do not. This is an issue for personal safety when approaching the truck in the dark. There must be a glitch. The headlights will illuminate during the daytime when it is bright out or if the remote start is activated. The vehicle was seem by a Ram Dealership and no active recalls were present. Manufacturer Recall No. : D4B which addresses some headlight issues apparently did not effect my truck and no flash was done on the software. I feel that this is a major safety concern as I am unable to brightly see my surroundings when I approach my truck.

NHTSA ODI 11696030

The components that are malfunctioning is the windshield wipers (won't turn off), and the windshield wiper fluid won't work either, the turn signals (won't turn on), no high beams when this happens, my monitor will say something about no SOS calls, and something about the airbags not working. I've had to remove the fuse for the windshield wipers to stop them from scratching up my windshield when it's not raining, but I have no turn signals still so both not working is a huge safety risk to me and others. I took it to 3 different dealers, Council Bluffs, Iowa, they couldn't find anything and weren't interested unless I was buying a vehicle, then Denver, Co, they had it for like 3 or 4 days, they said because I disconnected the battery they couldn't find any codes, so that was a waste of time, but they did see I needed a transmission flush and oil change, so I ended up driving it back to the dealer I bought this POS from in Killeen, TX, they said it was the SCCM and that it needed to be replaced, so I waited like 4 or 5 days, when they said the vehicle was ready, i went to pick it up, I got like a mile away, and guess what the windshield wipers came on and I had no turn signals. This problem comes and goes, but it can happen at anytime while I'm driving. I bought this RAM in May of this year, this shouldn't be happening. All the dealer could say was sorry this is happening, that's not what any consumer want's to hear especially when it is a serious safety issue. These issues started at the end of July 2025 just over 2 months after I bought the vehicle, and are still currently happening.

NHTSA ODI 11696214

Purchased a 2025 Ram 1500 Rebel X ($82k MSRP, fully loaded) in May 2025 for family use and towing horse trailers in remote areas (solo female driver). At ~8,000 miles, it has had repeated electrical failures under warranty, creating safety hazards (shift lock, stranding risks, public safety impact). No Stellantis fix; Q4 2025 software promised. Video of Oct 10 incident available. Timeline: • May 2025: Took delivery. Used for errands, remote towing. • Sept 10, 2025 (~7,500 miles): Truck non-responsive in driveway (no fob/locks/dash/start). Blocked spouse’s SWAT vehicle, delaying emergency response (public safety hazard). Towed to dealer via Stellantis Customer Care. • Sept 11-12, 2025 (Visit #1, 2 days out): ‘Dead battery’ diagnosed; replaced. Issues continued to occur. • Sept 12 - Oct 10, 2025: Electrical issues impaired use: slow Uconnect screens (distraction); stuck radio volume; ‘Illumination Alert Unavailable’ (headlight issues); settings not saving (HUD/seats); locks cycling unprompted; proximity key unreliable (stranding risk). Lost trust for towing. • Oct 10, 2025 (~7,900 miles): In remote pasture after dark, cluster went black (no gauges); engine started but transmission locked in Park (‘D’ flashing). Stranded solo female driver (no cell service; tow inaccessible—severe safety risk). Restarts failed; sat 10 min, self-resolved. Video available. Drove home cautiously. • Oct 11, 2025 - Present Oct 14, 2025 (Visit #2, 10+ days): At dealer for cluster/shift/BCM issues. Prior issues noted. No ETA; no contact since Oct 14. Base-trim loaner inadequate. Electrical faults cause no-start, shift lock, stranding—risking emergencies. SWAT vehicle blockage was a major public safety hazard. No crashes/injuries, but repeated risks for female driver. Request NHTSA investigation/recall for 2025 Ram electrical systems.

NHTSA ODI 11694864

I have been to the dealership twice because the driver's side headlight points way to the left, it's not centered. They said there is no adjustment for bringing it to center position. It's a hazard because there is no lighting in front of the driver. There's an obvious blind spot.

NHTSA ODI 11694038

The contact owns a 2025 Ram 1500. The contact stated that while hitched to a trailer, the exterior lights became inoperable. The message to check connection was displayed. The trailer light disconnected message was displayed. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who determined that the vehicle was operating as designed. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 13,000.

NHTSA ODI 11682764

I purchased a brand-new 2025 RAM 1500 Laramie, and from day one it has been a nightmare. Only TWO days after delivery, the truck completely died and had to be towed back to the dealership. Since then, it has been in for repairs FOUR separate times. The last time was [XXX], when it was towed again — and here we are, almost TWO MONTHS later, with my truck still sitting at RAM Greenway, untouched, no repairs, no updates, no solution. Nobody is working on it, and now they have the audacity to try to charge me for the rental car while they hold my truck hostage. Meanwhile, I’m still paying the monthly payment for a brand-new vehicle I can’t even drive. RAM Customer Care is absolutely useless — they just send copy-paste updates saying “the dealer is working on the vehicle” when clearly NOTHING is being done. Zero accountability, zero urgency, zero customer service. This situation has caused me extreme stress and financial loss. I depend on a reliable vehicle for my family and my daily life, and RAM has failed on every level. Do NOT buy a RAM vehicle. Do NOT do business with RAM Greenway in Orlando. They will take your money, leave you without a working vehicle, and refuse to take responsibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11680463

The contact owns a 2025 Ram 1500. The contact stated that the side view mirrors remain illuminated for an extended time while operating the vehicle. The contact stated that the signal for the sensor to inform the driver of an approaching vehicle failed to illuminate intermittently. The contact stated that the side-view mirror was replaced. Additionally, the message “Tire Pressure Unavailable” was displayed. The contact stated that while driving approximately 30 MPH, the vehicle lost motive power. The contact was able to be restarted approximately 30 minutes later. The contact was able to continue driving; however, approximately a week later, the failure reoccurred while driving 55 MPH. The contact waits for approximately 30 minutes to restart the vehicle. The contact stated that the failure reoccurred while driving into the driveway at approximately 15 MPH. The vehicle had been taken to the dealer three times; however, there was no cause for the failure found. The manufacturer was informed of the failure, and a case was opened. The failure mileage was not provided.

NHTSA ODI 11674984

Brand new 2025 Ram 1500 Bighorn/Lonestar purchased on 10/24/24. From day 1 it pulls to the right at highways speeds. The dealer has tried to fix the issue with alignment two times, but not luck, they don’t know what is wrong because all the numbers in alignment are green and good. There are several online posts that are talking about this issue with the 2025 Ram 1500s. Also in regard to my truck greeting light feature, the service advisisor said the technician claims it is not a feature on the Bighorn/Lonestar trims, but I believe it is. If it wasn't a feature, then I wouldn't have those options in my settings. I also discovered something interesting about this. At night, after turning my truck off - but without pressing the key fob, LOCK button, if I press the key fob UNLOCK button, the headlights and taillights come on (as per the featured settings) like they are supposed to do. However, if I press the key fob LOCK button first (1 or 2 presses - it doesn't matter), when I press the key fob UNLOCK button, the headlights and taillights do not turn on (as per the featured settings) like they are supposed to. Again, I believe this is a software issue, but could be related to the headlight module that I am seeing being reported online as well.

NHTSA ODI 11640568

when the vehicle is put in reverse when it is dark outside the screen goes to full bright blinding the driver no matter what the brightness settings are. This makes it almost impossible to see when backing up. This more than negates any saferty gains made by having the backup camera in the first place. I have contacted ram concerning this issue with no response. There are multiple threads on the internet going back years complaining about this issue with no fix in sight.

NHTSA ODI 11627919

Same recall on 2024 grand cherokee. When auto lights are on brights will not turn on with the wheel lever.

NHTSA ODI 11623098