What 560 owners told NHTSA about the 2017 Ford F-350 Super Crew

TURNED VEHICLE TO THE LEFT ON TO A MAIN ROADWAY, GOT SPEED UP TO ABOUT 40 MILES PER HOUR, RAN OVER A SMALL BUMP/DIP IN THE ROADWAY, STEERING WHEEL BEGAN TO SHAKE UNCONTROLLABLY. HAD TO SLOW TO ALMOST A COMPLETE STOP TO BRING STEERING WHEEL UNDER CONTROL AND ALLOW VEHICLE TO CONTINUE TO TRAVEL SAFELY.

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STEEL VALVE STEM IN ALUMINUM WHEELS DEVELOPS CORROSION AROUND VALVE STEM HOLE AND AIR LEAKS DEVELOP. STEEL WHEELS ARE FINE LEAKS HAVE ONLY DEVELOPED ON THE 4 ALUMINUM WHEELS. (TRUCK IS A DUALLY)

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TL* THE CONTACT OWNS A 2017 FORD F-350. THE CONTACT STATED THAT UPON HITTING A BUMP WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD INDEPENDENTLY SHIFT OUT OF HIS DRIVING LANE WITHOUT WARNING. THE CONTACT HAD INITIALLY TAKEN THE VEHICLE TO SEYMOUR FORD (2601 SEYMOUR RD, JACKSON, MI 49201) WHERE THEY ADJUSTED THE FRONT SUSPENSION. THE CONTACT THEN STATED THAT WHILE HIS SON WAS DRIVING AT 55 MPH, HE HIT A BUMP IN THE ROAD AND THE VEHICLE INDEPENDENTLY SHIFTED TO THE RIGHT; HITTING A POST. THE AIR BAGS DID NOT DEPLOY, THE CONTACT'S SON WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE CONTACT'S SON WAS ABLE TO DRIVE AWAY FROM THE COLLISION WITH MINOR DAMAGE TO THE FRONT FENDER. THE CONTACT THEN SPOKE TO THE SAME DEALER WHO THEN REFERRED HIM TO THE MANUFACTURER. THE MANUFACTURER OFFERED HIM NO ASSISTANCE AND REFERRED HIM BACK TO THE SAME DEALER. UPON INVESTIGATION, THE CONTACT LINKED THE VEHICLE FAILURE TO AN ISSUE KNOWN ONLINE AS "THE DEATH WOBBLE," THE FAILURE HAD PERSISTED AND HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.

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TL* THE CONTACT OWNS A 2017 FORD F-350. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, HE BECAME AWARE THAT THE DRIVER'S SIDE SEAT BELT FAILED TO LATCH SECURELY. THE VEHICLE WAS TAKEN TO MALLOY FORD OF WINCHESTER (1911 VALLEY AVE, WINCHESTER, VA 22601, (540) 667-4434) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE SEAT BELT BUCKLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,303.

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WHILE DRIVING SO FAR THE REAR TAILGATE HAS DROPPED OPEN TWICE. FIRST TIME BACKING A TRAILER ALMOST BENT GATE ON TRAILER JACK 03/13/21 AND THE SECOND TIME WAS GOING DOWN THE INTERSTATE AND LOST A GALLON JUG OF OIL AND THE REST 4 GALS WERE ABOUT TO GO OFF THE TAILGATE. HAD TO STOP AND CLOSE TAILGATE. 03/30/21

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TL* THE CONTACT OWNS A 2017 FORD F-350. THE CONTACT STATED WHILE TURNING INTO A PARKING LOT, THE TAILGATE DETACHED FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V864000 (LATCHES/LOCKS/LINKAGES) AT LABRUM FORD, INC. (901 S MAIN ST, HEBER CITY, UT 84032, (435)654-4910). THE CONTACT STATED THAT THE FAILURE RECURRED OVER 50 TIMES, BEFORE AND AFTER THE RECALL REPAIR. THE DEALER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS NO LONGER COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10.

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MY TRUCK REACHED 70 PLUS MILES AN HOUR AND IT SHAKES VIOLENTLY

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EXPERIENCED 'DEATH WOBBLE' TODAY AT 70 MPH WENT AWAY AROUND 40 MPH. NEVER HAD IT BEFORE. NOT SURE IF RELATED BUT DEALER REPLACED THE WHEELS LESS THAN 300 MILES AGO. VEHICLE IS WELL MAINTAINED APPX 18,000 MILES

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MY 2017 F350 HAS HAD SEVERAL OCCASIONS WHEN I'M ON A HIGHWAY AND HIT A ROUGH PATCH OF ROAD THE TRUCKS FRONT END WILL START SHAKING VIOLENTLY AND THE ONLY WAY TO STOP IT IS TO SLOW DOWN AS FAST AS I CAN. THIS HAS HAPPENED SEVERAL TIMES ONCE WHEN I WAS PULLING MY FIFTH WHEEL WHICH IS AN EXTREMELY DANGEROUSL. THE TRUCK HAS BEEN TO THE DEALER AT LEAST THREE TIMES FOR THIS PROBLEM AND I JUST MADE AN APPOINTMENT FOR THE FORTH.

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THE VAVLE STEM LEAKS AND LOOSES PREASURE I HAVE TO CONSTANTLY KEEP CLOSE EYE ON THE PREASURE. THE DEALER REPLACED THE TPI. ONLY WEEKS AFTER I BOUGHT THE TRUCK NEW. I NOW HAVE A FLAT RIGHT FRONT TIRE, AFTER SPRAYING SOAP ON THE STEM IT BUBBLES FROM THE STEM, NOT THE CORE THE STEM. THIS IS THE 3RD. TIME DEALER HAS REPARIED. NOW IT IS NOLONGER UNDER WARENTEE. 11-17-17 12-13-17 1-18-18 1-10-18 8-1-18 1-15-19 1-23-19

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HAD RECALL PERFORM FOR TAILGATE OPENING UNEXPECTEDLY ON MARCH 3, 2020. IN DECEMBER 2020, THE TAILGATE OPENED MULTIPLE TIMES WHILE DRIVING ON THE HIGHWAY AND WHILE REVERSING TO ATTACH A TRAILER CAUSING DAMAGE TO THE TAILGATE. WE CONTACTED KENDAL FORD IN MERIDIAN ID TO GET THIS PROBLEM RESOLVED AND THEY SAID FORD WOULD NOT COVER IT SINCE THE RECALL WAS PERFORMED AND IS NOW CLOSED. THEY WANT IN EXCESS OF $1500.00 TO FIX THE PROBLEM THAT SHOULD HAVE BEEN FIXED WITH THE RECALL. FORD WILL NOT BUDGE IN COVERING THIS ISSUE WHICH WAS PART OF THE ORIGINAL RECALL. OBVIOUSLY THE RECALL FOR THE TAILGATE DID NOT WORK. PLEASE CAN YOU HAVE ANOTHER RECALL ISSUED FOR THIS TAILGATE ISSUE. IT IS EXTREMELY DANGEROUS TO HAVE ITEMS IN THE BED OF OUR TRUCK AND NOT KNOWING WHEN THE TAILGATE WILL OPEN AND CONTENTS FALL OUT CAUSING AN ACCIDENT.

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REPEATED VALVE STEM LEAKS IN ALUMINUM WHEELS. FIRST ATTEMPTED REPAIR ON 8/14/2019 AT BATTLEFIELD FORD IN CULPEPER, VA (PURCHASING DEALERSHIP). SECOND REPAIR ATTEMPT ON 2/10/2020 AT DEALERSHIP. THIRD ATTEMPT AT REPAIR ON 2/22/2021, AT THIS TIME THE DEALERSHIP REPORTED TO ME THAT I NOW NEED TO REPLACE TWO OF THE WHEELS AT MY EXPENSE.

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IF A BUMP IS HIT AROUND HIGHWAY SPEEDS THERE IS UNCONTROLLABLE SHAKING OF THE STEERING WHEEL AND LOSS OF CONTROL OF THE VEHICLE. COMMONLY CALLED "DEATH WOBBLE" I AM TOLD. THIS RENDERS THE VEHICLE UNUSABLE AS IT IS NOT SAFE. FORD SAYS THEY BELIEVE A STEERING DAMPENER REPLACEMENT MAY FIX THE ISSUE BUT HAVE NO PARTS IN STOCK, NO OPTION FOR OUTSIDE PARTS, AND NO ETA FOR AVAILABILITY.

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DRIVING AT APPROX. 65 MPH MY F-350 4X4'S STEERING WHEEL BEGAN TO SHAKE VERY HARD, ENOUGH TO HAVE A DPS STATE TROOPER HEADING IN THE OPPOSITE DIRECTION NOTICE. HE MADE A U-TURN, CAUGHT UP TO ME, PUT ON HIS LIGHTS AND STOPPED ME. WHAT I THOUGHT WAS A TRAFFIC STOP TURNED OUT TO BE A SAFETY CHECK. HE TOLD ME THAT HE STOPPED ME BECAUSE HE HAD NOTICED MY WHEELS WOBBLING AND THOUGHT THAT I WAS IN DANGER OF CRASHING. I HAD TOLD THE OFFICER THAT THE WOBBLING STOPPED ONCE I REDUCED MY SPEED TO ABOUT 40 OR SO. TIRES WERE CLOSE TO NEEDING CHANGING, I REPLACED MY TIRES AND THE PROBLEM STOPPED UNTIL RECENTLY. IT IS STARTING TO WOBBLE NOW AND THEN ONLY AFTER AN ADDITIONAL 15,000 MILES. THIS IS CLEARLY NOT A ONCE IN A MILLION EVENT, THIS IS SOMETHING THAT I HAVE HEARD MANY TIMES AMONG OTHER FORD OWNERS TO SHOW THEM WE NEED TO BE TAKEN CARE OF. MY LIFE IS WORTH MORE THAN A BAD ENGINEERING DESIGN. DID I BUY A $ 73,000.00 COFFIN?

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THE POWER TAILGATE WILL RELEASE WHILE IN MOTION. I HAD THE FORD RECALL COMPLETED ONCE, I BELIEVE AROUND SEPTEMBER OF 2020. I JUST HAD THE TRUCK BACK TO THE DEALER BECAUSE THE POWER TAILGATE FIX DOES NOT APPEAR TO CORRECT THE ISSUE. THEY JUST REMOVED THE ORIGINAL RECALLED PARTS AND DID THE RECALL AGAIN ON MY TRUCK. THIS CURRENT WORK WAS COMPLETED ON 1/20/21. PLEASE FORCE FORD TO DO A REPROGRAM OF THE BODY CONTROL MODULE TO INCLUDE NOTIFICATION WHEN THE TAILGATE IS OPEN IN THE DISPLAY IN THE DASH. I WILL HAVE TO WAIT AND SEE IF THE REINSTALLATION OF THE RECALL WILL CORRECT THE ISSUE, MY THOUGHTS ARE NOT.

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DEATH WOBBLE ON HIGHWAY AFTER HITTING A BRIDGE SEAM. JUST STARTED AFTER 2 YEARS IN JANUARY 2021

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MASSIVE STEERING WOBBLE AND SHAKING AT HIGHWAY SPEEDS 60 TO 70 MPH. USUALLY ON A ROUGHER HIGHWAY OR A BUMP FOR JOINT EXPANSION. RATTLE CONTINUES TILL SPEED REDUCTION TO APPROXIMATELY 40 MILES PER HOUR.

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TWO ISSUES. FIRST ISSUE, CRACKED RIM. STARTED LOSING TIRE PRESSURE, LEAK BETWEEN RIM AND STAINLESS STEEL VALVE STEM, HAD VALVE STEM REPLACED WITH RUBBER VALVE. LASTED ABOUT A WEEK AND STARTED LOSING AIR PRESSURE AGAIN. USED GREEN SLIME AND SOLVED THE PROBLEM FOR ABOUT TWO WEEKS. PRESSURE LOSS WAS MINIMAL, 70 PSI DOWN TO 60 PSI OVER A COUPLE OF DAYS, WOULD REINFLATE TO 70 PSI AND WOULD HOLD FOR A COUPLE OF DAYS AND I WOULD JUST INFLATE BACK TO 70 PSI. DRIVING BACK FROM FL TO NC ON THE 30TH OF DEC 2020, I EXPERIENCED A LOSS OF 20 PSI IN ABOUT AN HOURS TIME. PULLED INTO REST AREA, REINFLATED TIRE AND SPRAYED WITH WINDEX AND SAW BUBBLES COMING FROM A CRACK AROUND THE TIRE VALVE AND GOING ABOUT 2 INCHES TOWARD THE INNER EDGE OF RIM. CHANGED TO SPARE, AND MADE IT HOME WITH NO OTHER ISSUES. RIM IS ORIGINAL FACTORY ALUMINUM RIM. DEALERSHIP SAID TRUCK IS OUT OF WARRANTY. PURCHASED AFTERMARKET WHEELS THIS WEEK, DID NOT WANT TO REPLACE WITH SAME MODEL OF RIM. SECOND ISSUE. TRUCK HAS APPROXIMATELY 62,000 MILES. NOTICED DEATH WOBBLE WHILE I WAS HAVING ISSUES WITH ABOVE MENTIONED TIRE/RIM ISSUE AND FIGURED IT WAS DUE TO THE IMBALANCE OF FRONT TIRE THAT HAD GREEN SLIME IN IT. WOBBLE HAPPENED AGAIN TODAY AFTER HITTING POTHOLE, WAS GOING ABOUT 50-55 MPH, HIT POT HOLE, TRUCK STARTED SHAKING, SLOWED DOWN TO ABOUT 30 AND SHAKING STOPPED. HAS HAPPENED 2 OTHER TIMES BUT THOSE TIMES I HAD THE OLD TIRE/WHEEL SET UP. THIS LATEST OCCURRENCE HAPPENED WITH DIFFERENT TIRE/WHEEL SETUP. HAVE NOT TAKEN TO DEALERSHIP BECAUSE IT IS OUT OF WARRANTY AND FIGURED THEY WOULD NOT DO ANYTHING ABOUT IT.

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WHILE DRIVING AT APPROXIMATELY 55 MPH ON THE HIGHWAY THE FRONT END AND STEERING WHEEL STARTED WOBBLING STRONGLY, IT DID NOT SUBSIDE UNTIL I SLOWED DOWN TO ABOUT 30 MPH. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED, BUT FREQUENCY IS INCREASING. I HAVE OEM SUSPENSION, WHEELS, TIRES, NO MODIFICATIONS TO THE VEHICLE.

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I EXPERIENCED THE FORD 'DEATH WOBBLE' ON A HIGHWAY AT APPROX. 65MPH DECEMBER 23RD 2020. I TOOK THE TRUCK MY LOCAL FORD DEALERSHIP. MY STEERING DAMPENER HAD ALREADY BEEN REPLACED, DUE TO THE RECALL, ON JUNE OF 2020. THE LOCAL DEALERSHIP STATED THE DAMPENER WAS IN GOOD CONDITION BUT THE TRACK ARM NEEDED TO BE REPLACED AT A COST TO ME OF APPROX. $400.00. THE DEALERSHIP ALSO STATED THE THE TRACK ARM IS NOT COVERED UNDER THE EXTENDED WARRANTY RECALL. THIS LEAVES ME DRIVING A VEHICLE THAT WILL EXPERIENCE THE 'DEATH WOBBLE' AGAIN AND PUT ME AND MY FAMILY IN GRAVE DANGER. THE FORD DEALERSHIP REFUSED TO COVER THIS KNOWN PROBLEM UNDER WARRANTY. FORD NEEDS TO BE HELD RESPONSIBLE FOR THIS DESIGN FLAW AND SHOULD REPLACE ALL PARTS THAT ARE AFFECTED IN THIS CASE TO REDUCE THE RISK OF HARM OR DEATH TO THE VEHICLES OCCUPANTS. A DESCRIPTION OF WHAT THE FORD DEALERSHIP DID, OR DIDN'T DO, CAN BE FOUND ON THE FORD OASIS REPORT WITH THE VIN NUMBER PROVIDED.

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WHILE TRAVELLING ON THE HIGHWAY AT HIGHWAY SPEEDS (55+ MPH), THE TRUCK EXPERIENCES THE "DEATH WOBBLE". THE STEERING WHEEL WILL BEGIN TO SHAKE VIOLENTLY, COMPROMISING STEERING CONTROL. THE SHAKING WILL TYPICALLY ONLY SUBSIDE BY REDUCING SPEED, OF THE VEHICLE.

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ON DECEMBER 24 ,2020 AFTER ENTERING INTERSTATE I25, AND REACHING ABOUT 50 TO 65 MILES PER HOUR THE TRUCK WHEN INTO A VIOLENT SHACK AND WAS HARD TO CONTROL.

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WHILE DRIVING CATALYTIC CONVERTER HEATS UP AND STARTS LEAKING BLACK LIQUID ON SENSOR WIRES AND SMOKING REAL BAD WITH A BURNING SMELL.

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THE TAILGATE OPENS INTERMITTENTLY EVEN WHEN LOCKED, ESPECIALLY WHEN YOU HIT A BUMP IN THE ROAD. IT IS LIKE THE LATCH IT NOT WORKING CORRECTLY. ALSO, THE RADIATOR KEEPS LEAKING ON THE LEFT UPPER HOSE ON THE DRIVERS SIDE.

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ON THREE SEPARATE OCCASIONS I HAVE EXPERIENCED A VIOLENT SHAKING IN THE STEERING WHEEL. EACH EVENT HAPPENED WHEN TRAVELING THE HIGHWAY AT APPROXIMATELY 65 MPH. THE SHAKING IS SO SEVERE ITS CAUSES A LOSS OF CONTROL AND ALMOST RESULTS IN AN AUTO ACCIDENT. THE SHAKING CONTINUES UNTIL THE VEHICLE SPEED IS REDUCED BELOW 10 MPH.

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