Home · 2017 Ford F-350 Super Crew · Complaints

What 560 owners told NHTSA about the 2017 Ford F-350 Super Crew

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (560)Crash / fire / injury (14)Steering (292)Suspension (219)Wheels (59)Body & structure (44)Electrical system (28)Transmission & drivetrain (22)Fuel system (20)Engine (19)Latches & locks (16)Backup camera & sensors (14)

Newest first · 560 complaints · page 9 of 23

Dec 16, 2020Steering

WHILE DRIVING APPROXIMATELY 70 MPH ON I-40 EASTBOUND IN EAST TENNESSEE I WENT THROUGH SOME ROUGH PATCHES AND POTHOLES IN THE ROADWAY. THIS RESULTED IN MY STEERING WHEEL BEGIN TO SHAKE VIOLENTLY BACK AND FORTH, MAKING IT ALMOST IMPOSSIBLE TO HOLD ON TO AND CONTROL. BECAUSE OF THE LACK OF TRAFFIC I WAS ABLE TO QUICKLY APPLY THE BRAKES AND ONCE IT REDUCED SPEED TO ABOUT 30 TO 40, IT STOPPED. DURING THE NEXT 200 MILES IT OCCURRED 3 MORE TIMES. ONCE WHILE DRIVING AT 60 MPH AND GOING OVER A ROUGH PATCH WHERE A BRIDGE AND ROAD MEET, AND TWO OTHER TIMES DUE TO POTHOLES THAT I WAS ABLE TO PREVENT/STOP A FULL BLOWN VIOLENT SHAKING EPISODE BY DRIVING SLOWER AND BEING AWARE OF WHAT MIGHT HAPPEN. HAD I BEEN IN TRAFFIC OR ANYWHERE ELSE IT MIGHT HAVE RESULTED IN AN ACCIDENT.

NHTSA ODI 11383849

Dec 6, 2020Wheels

WHILE STATIONARY OR ON TRIPS THE TIRES LOOSE AIR AND BECOME SEVERELY UNDER INFLATED REQUIRING THE TIRES TO BE INFLATED TO PROPER PSI, USUALLY BEFORE EACH TIME THE TRUCK IS USED (3-4 TIMES PER WEEK). THIS IS A SAFETY ISSUE SHOULD TIRES BECOME UNDER INFLATED WHILE TRAVELING OR IF THE TRUCK NEEDS TO BE USED IN A SITUATION WHERE THERE IS NO TIME TO INFLATE TO PROPER PSI. OUR TRUCK IS USED TO HAUL HORSES AND WOULD BE DANGEROUS IF WE HAD AN EMERGENCY TO MOVE HORSES WITHOUT TIME TO INFLATE THE TIRES OR IF TIRES LOST INFLATION WHILE ON A TRIP. PROBLEM FIRST APPEARED ABOUT 10 MONTHS (MAY 2018) AFTER THE TRUCK WAS PURCHASED NEW. TAKEN TO DEALER SEVERAL TIMES AND THEY WOULD REPLACE LEAKING VALVE STEMS. INTERNET SOURCES SUGGEST THE PROBLEM IS CAUSED BY FORD USING STEEL VALVES ON ALUMINUM WHEELS, CAUSING CORROSION WHERE THE TWO METALS MEET. WENT TO ANOTHER FORD DEALER WHO CONFIRMED SUCH CORROSION AND RECOMMENDED I REPLACE ALL SIX WHEELS AT AN ESTIMATED COST OF $4,963.16. HOWEVER, DEALER COULD NOT CONFIRM THAT THIS WOULD SOLVE THE PROBLEM OR PREVENT ITS REOCCURRENCE.

NHTSA ODI 11378135

Dec 3, 2020Suspension

TL* THE CONTACT OWNS A 2017 FORD F-350. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE EXPERIENCED THE DEATH WOBBLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT REDUCED THE SPEED TO 20 MPH AND CONTINUED DRIVING TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO LOCAL DEALER LAWLEY'S TEAM FORD (100 AZ-90, SIERRA VISTA, AZ 85635; (520) 458-8140), WHERE IT WAS DIAGNOSED WITH NEEDING SEVERAL COMPONENTS ON THE FRONT SUSPENSION OF THE VEHICLE TO BE REPLACED. THE VEHICLE PARTS WERE REPLACED BUT NOT REPAIRED AND CONTINUED TO EXPERIENCE THE FAILURE. THE FAILURE RECURRED FOUR TIMES. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 24,826.*DT CONSUMER STATED VEHICLE HAS BEEN SOLD.*JB

NHTSA ODI 11377768

Nov 18, 2020SteeringSuspensionLane Departure

WHILE DRIVING ON INTERSTATE THE SAID VEHICLE HIT A BUMP OR BAD SPOT IN THE ROAD. THE STEERING WHEEL AND FRONT OF VEHICLE BEGAN TO SHAKE AND VIBRATE EXTREMELY ERRATIC. I IMMEDIATELY HELD ON, LOOKED IN MIRRORS FOR OTHER VEHICLES AROUND ME AND HAD TO HIT THE BRAKES. THE TRUCK HAD TO SLOW DOWN AND IMMEDIATELY GET IT OFF THE ROAD WITHOUT CAUSING AN ACCIDENT. WE HAPPENED TO BE ON A 65MPH HIGHWAY. WITH HAZARD LIGHTS FLASHING WE DID MANAGE TO GET OFF THE MAIN ROAD TO THE SHOULDER. I NEW IMMEDIATELY WHAT IT WAS. MY WIFE WAS WITH ME AT THE TIME AS WELL. WE HAVE OWNED THIS TRUCK SINCE IT WAS BRAND NEW. AT 9000 MILES THE SAME THING HAPPENED. THEN AGAIN AT 16,500, 18,900, 24,440 AND THE MOST RECENT TIME IS 27,500. THIS PROBLEM HAS BEEN ADDRESSED 4 PRIOR TIMES. EACH TIME THEY CHANGE THE STEERING DAMPER AND I GET MY VEHICLE BACK. NOW I AM TOLD I NEED NEW TIRES, A CASTER ADJUSTMENT AND POSSIBLY ANOTHER DAMPER. SURPRISE THE DAMPERS ARE ON BACK ORDER.I'M VERY SURPRISED THERE HAS NOT BEEN A RECALL. LUCKILY I GUESS PEOPLE HAVE NOT BEEN SERIOUSLY INJURED YET. THANK GOODNESS FOR THAT. THIS IS MY THIRD NEW TRUCK FROM FORD. I THINK WE HAVE CERTAINLY SPENT OUR FAIR SHARE OF MONEY WITH THEM. FIX OUR TRUCK SO WE CAN FEEL SAFE WHEN WE PULL OUR CAMPER AROUND THE COUNTRY. THAT'S WHY WE BOUGHT THIS PARTICULAR TRUCK. THANKS FOR READING OUR EXPERIENCE.

NHTSA ODI 11375201

Nov 18, 2020SteeringSuspension

I WAS DRIVING DURING MODERATE RAIN AND WET ROAD CONDITIONS. MY TRUCK HIT A SEAM IN ROAD AND THE ENTIRE FRONT END STARTED TO SHAKE AND BOUNCE. I HAD TO GET ON THE BRAKE FAST AND THIS WAS EARLY MORNING LOTS OF SEATTLE TRAFFIC AT HIGHWAY SPEEDS IN EXCESS OF 60MPH. THE TRUCK ACTUALLY STARTED A SHIMMY THAT PUT ME IN THE OTHER LANE LUCKILY THERE WAS NO TRAFFIC ON MY LEFT SIDE. IT WENT AWAY WHEN I WAS ON THE BRAKE AND HAD SLOWED WAY DOWN UNDER 35 MPH. WHEN I GOT BACK ON ACCELERATOR, I AGAIN RETURNED TO HIGHWAY SPEED ONLY TO HAVE IT RETURN WORSE AFTER HITTING BUMPS IN THE ROAD. THIS TIME THERE WERE MORE VEHICLES AROUND AND I HAD TO HIT BRAKE EXTREMELY HARD SO AS NOT TO BOUNCE EVERYWHERE. THE TRUCK GOT NOTICEABLY LIGHT ON FRONT END BOUNCING ALL OVER THE PLACE AND VEERED OFF ROAD TO THE RIGHT. THIS COULD HAVE RESULTED IN AN ACCIDENT TWICE IN LESS THAN 10 MINUTES. TRUCK WAS PARKED AND TAKING TO FORD DEALERSHIP AFTER RESEARCHING ONLINE AND FINDING OUT THIS IS A KNOWN ISSUE. TRUCK ONLY HAS 17510 MILES ON IT HAS BEEN IN FOR ALL ROUTINE MAINTENANCE AND TIRE ROTATION AND BALANCES. IN FACT TIRES WERE JUST ROTATED AT 17000 MILES.

NHTSA ODI 11375198

Nov 13, 2020SteeringSuspension

AT HIGHWAY SPEED, - OCCASIONALLY THIS ISSUE OCCURS AT ABOUT 75 MPH WHEN GOING OVER A ROUGH AREA OR "CONCRETE TO ASPHALT" SEAM IN THE ROADWAY, THE TRUCK WILL GO INTO A VERY VIOLENT, ALMOST UNCONTROLLABLE WOBBLE OF THE STEERING WHEEL AND FRONT END. LET OFF ON THE FOOT PEDAL TO BEGIN SLOWING TO AROUND 60 MPH FOR THE WOBBLE TO STOP. THEN HIGHWAY SPEEDS CAN BE ACHIEVED ONLY TO EXPECT THE SAME THING TO OCCUR AT ANY RANDOM TIME WHEN GOING OVER A ROUGH AREA IN THE ROAD. REALLY SCARY SITUATION WHEN THIS OCCURS!!!

NHTSA ODI 11374521

Nov 10, 2020SteeringSuspension

4 TIMES IN THE LAST 3 WEEKS OUR TRUCK EXPERIENCED THE "DEATH WOBBLE". IN EVERY INSTANCE WE WERE TRAVELLING AT ABOUT 65-70 MPH AND CROSSING BRIDGES. OUR TRUCK BEGAN TO SHAKE VIOLENTLY AND WE LOST CONTROL, EVEN CROSSING INTO THE ONCOMING LANE ONCE. AFTER SLOWING DOWN AND PULLING TO THE SHOULDER THE VIOLENT SHAKING STOPPED. ONE OF THE TIMES, MY DAUGHTER WAS DRIVING IN SNOW AND ICE ON THE EXPRESSWAY AND CROSSED LANES BEFORE SHE COULD GET THE TRUCK UNDER CONTROL. NOW I'M AFRAID TO LET MY WIFE OR DAUGHTER DRIVE THE TRUCK..

NHTSA ODI 11374033

Nov 3, 2020Steering

LESS THAN 20K MILES, THE STEERING WHEEL VIOLENTLY SHAKES AT TIMES WHEN HITTING A BUMP WHILE IN A TURN OR ONE SIDE HITS THE BUMP AND NOT THE OTHER. THE PICKUP BECOMES INCONTROLLABLE. YOU HAVE TO AGGRESSIVELY BRAKE TO REGAIN CONTROL WHICH IS LIKELY TO CAUSE AND ACCIDENT. THIS HAPPENS AT HIGHWAY SPEEDS 45 TO 70 MPH.

NHTSA ODI 11372891

Nov 2, 2020SteeringSuspension

STARTING ALMOST IMMEDIATELY AFTER A USED PURCHASE OF THE VEHICLE AT 48,000 MILES AND 3 YEARS OLD, A INTENSE FRONT AXLE OSCILLATION WAS INTERMITTENTLY NOTICED AT SPEEDS BETWEEN 45 AND 75MPH, OFTEN THE ISSUE WOULD HAPPEN WHILE DRIVING STRAIGHT DIRECTLY AFTER DRIVING OVER BUMPS IN THE ROADWAY OR BRIDGE EXPANSION JOINTS. AFTER HAVING THE FORD DEALERSHIP LOOK AT THE VEHICLE 4 SEPARATE TIMES TO TRY AND FIGURE OUT THE ROOT CAUSE OF THE PROBLEM, THE ISSUE STILL HAS NOT BEEN SOLVED. SO FAR THE FIXES TRIED BY THE DEALER HAVE BEEN BALANCING THE TIRES, INSTALLING NEW STEERING DAMPENER, NEW TIE ROD ENDS, NEW DRAG LINK AND TWO SEPARATE ALIGNMENTS.

NHTSA ODI 11372776

Nov 1, 2020Steering

VEHICLE HAD SEVERE DEATH WOBBLE AT HIGHWAY SPEEDS OVER 65MPH. DEALER ADJUSTED CASTOR AND IMPROVED THE SEVERITY. STILL HAVE UNACCEPTABLE LEVEL OF STEERING WHEEL OSCILLATION AND VIBRATION. MANY VISITS TO DEALERS IN TWO STATES WITH NO CORRECTION OR IMPROVEMENT. UNCOMFORTABLE AND UNSAFE TO TOW 5TH WHEEL.

NHTSA ODI 11372549

Oct 25, 2020Suspension

I'VE HAD 4-5 INSTANCES OF STEERING OSCILLATION IN THE PAST 6 MONTHS (AKA "DEATH WOBBLE") FROM EITHER DRIVING OVER HIGHWAY EXPANSION JOINTS, POTHOLES, OR JUST FROM TAPPING THE BRAKES AT SPEED. THIS INCLUDES AN INSTANCE ON JULY 2, 2020 WHILE DESCENDING THE WEST SIDE OF WOLF CREEK PASS (HWY 160) WHILE TOWING A 10,000 FIFTH WHEEL TRAILER. I HAD TAPPED THE BRAKES TO FURTHER ENGAGE THE ENGINE BRAKING FUNCTION AND THE FRONT WHEELS BEGAN SHAKING VIOLENTLY. THE SHAKING WAS TRANSMITTED THROUGH THE STEERING WHEEL AS WELL (WHICH IS TYPICAL). THE VEHICLE ALSO TRANSMITS OSCILLATION/VIBRATION FROM THE FRONT WHEELS DURING NORMAL DRIVING OVER SMALL BUMPS. THE STEERING IS WHAT I WOULD DESCRIBE AS LOOSE TOO - LOTS OF PLAY AND LACK OF RESPONSIVENESS.

NHTSA ODI 11366305

Oct 21, 2020SteeringSuspension

DEATH WOBBLE

NHTSA ODI 11365651

Oct 19, 2020SteeringSuspension

2017 FORD F-350, TRUCK CAN HIT ANY BUMP IN THE ROAD AND THE STEERING WHEEL GOES CRAZY SHAKING EXTREMELY VIOLENTLY. THIS HAPPENS AT SPEEDS FROM ABOUT 45MPH AND FASTER. THE ONLY WAY TO STOP THE SHAKING IS TO IMMEDIATELY PULL OVER ON THE SIDE OF THE ROAD AND SLOW DOWN TO ABOUT 25-30MPH. IT'S VERY HARD TO CONTROL THE VEHICLE WHILE IT'S SHAKING, AS YOU DO NOT HAVE FULL CONTROL OF THE STEERING. A BIG PROBLEM IS THE FACT THAT YOU CAN'T TELL WHICH BUMPS WILL CAUSE THE VIOLENT SHAKING. IT COULD BE A LARGE UNAVOIDABLE POTHOLE, OR IT COULD BE A SMALL CONCRETE JOINT IN AN OTHERWISE VERY SMOOTH FLAT ROAD. I HAVE ALSO EXPERIENCED THIS WHEN THERE WERE NO BUMPS IN THE ROAD. IT IS VERY DISHEARTENING TO KNOW THAT FORD MOTOR COMPANY IS SELLING VEHICLES FOR UPWARDS OF $80,000 THAT CAN'T BE SAFELY DRIVEN ANY FASTER THAN 45-50MPH, AND ARE PUTTING PEOPLES LIVES IN DANGER ON A DAILY BASIS.

NHTSA ODI 11365082

Oct 14, 2020Steering

WHILE DRIVING AT FREEWAY SPEEDS, WE HIT A SMALL BUMP IN THE ROAD. THE STEERING WAS SHAKING UNCONTROLLABLY AND ALMOST CAUSED US TO HIT THE CAR IN THE LANE NEXT TO US. WE HAD TO SLOW DOWN SIGNIFICANTLY TO STOP THE SHAKING. THIS HAS HAPPENED TWICE IN THE LAST WEEK AND THE SECOND TIME WE WEREN'T AWARE WE HIT A BUMP, THE VEHICLE JUST STARTED SHAKING UNCONTROLLABLY. OUR TRUCK ONLY HAS ABOUT 20,000 MILES ON IT. WE HAVE A SERVICE APPOINTMENT TO HAVE THIS LOOKED AT NEXT WEEK.

NHTSA ODI 11364316

Oct 10, 2020Wheels

SINCE I HAVE PURCHASED THIS TRUCK. I PURCHASED IT IN 2017 BRAND NEW. IT HAS NEVER HAD CONSISTENT TIRE PRESSURE IN 3 OF THE VALVES. I TOOK IT BACK TO THE DEALER AND THEY SAID IT'S NOT COVERED UNDER THE FACTORY WARRANTY EVEN AFTER HAVING DRIVEN IT 187 MILES.

NHTSA ODI 11363662

Oct 6, 2020Wheels

I PURCHASED MY 2017 FORD KING RANCH DUALLY NEW ON 5/11/18 AND HAVE BEEN DEALING WITH REPETITIVE TIRE AIR PRESSURE LOSS OF VARYING RATES WITH ALL SIX WHEELS AS A RESULT OF CORROSION BETWEEN THE TPS VALVE STEMS AND ALUMINUM WHEELS. THE VALVE STEMS ARE STEEL, WHEELS ARE ALUMINUM THAT RAPIDLY CREATE CORROSION WHERE THESE TWO METALS CONTACT WHICH RESULTS IN DAMAGE TO BOTH COMPONENTS. STARTING ON 8/6/2018, 3979 MILES, EVERY WHEEL ON THIS TRUCK HAS BEEN REPLACED OR REPAIRED DUE TO CORROSION. AS OF TODAY MY TRUCK EXPERIENCED NINE FORD DEALER REPAIRS AND #10 IS SCHEDULED FOR THIS THURSDAY 10/8/2020 FOR ANOTHER TPS WARNING. I BROUGHT MY CONCERN TO MY SELLING DEALER SHORTLY AFTER PURCHASE AND WAS TOLD THEY HAVE SEEN THE SAME FAILURES ON OTHER SUPERDUTY TRUCKS BUT FORD WILL ONLY ADDRESS THIS CONDITION UNDER THEIR WARRANTY GUIDELINES. THEY CLAIM THEIR HANDS ARE TIED. THREE FORD DEALERS HAVE MADE THE SAME STATEMENT. AFTER NOTICING A PATTERN OF REPETITIVE IDENTICAL FAILURES, ON 4/2/2019 AT 6404 MILES I CONTACTED FORD MOTOR COMPANY AND EXPLAINED MY CONCERN TO A CUSTOMER SERVICE ASSOCIATE. SHE GENERATED CASE #CAS17549134 AND INSTRUCTED ME TO CONTINUE WITH WARRANTY REPAIRS AND EXPLAINED SOMEONE FROM FORD WOULD FOLLOW UP. I NEVER RECEIVED ANY COMMUNICATION FROM FORD. THESE FAILURES HAVE OCCURRED WHILE PARKED AT HOME, DRIVING WITH AND WITHOUT A LOADED TRUCK, HIGH AND LOW SPEEDS AND IN REMOTE AREAS WHEN WE TRAVELED AROUND THE STATES ON VACATION. COMPRESSED AIR WAS NOT ALWAYS AVAILABLE IN AREAS OF MONTANA AND OREGON. A TROUBLING STATEMENT MADE RECENTLY BY A REPAIRING DEALER WAS "UNFORTUNATELY YOU WILL BE DEALING WITH THIS AS LONG AS YOU OWN THIS TRUCK" ONE THE 9/30/20 REPAIR I ASKED IF FORD IS DOING ANYTHING TO ADDRESS THIS PROBLEM AND WAS TOLD NO.

NHTSA ODI 11363080

Sep 25, 2020SteeringSuspension

I BOUGHT THIS 2017 F350 USED WITH APPROX. 67000 MILES ON IT. IT HAS A 3000 MI 0R 90 DAY WARRANTY. WHEN THIS EVENT OCCURRED I HAD OWNED THIS VEHICLE 3 WEEKS. ON 9-25-20 MY WIFE AND I WENT TO PICK UP A DESK AT A RESIDENCE 20 MILES FROM OUR HOUSE. AFTER LEAVING THE RESIDENCE I ACCELERATED TO HIGHWAY SPEED 50-60 MPH ON A PAVED TWO-LANE HIGHWAY. WE HIT A ROUGH PATCH, RIPPLED SECTION OF PAVEMENT. THE STEERING WHEEL STARTED SHUTTERING BACK AND FORTH IN MY HANDS AND THE TRUCK STARTING STEERING INTO THE ONCOMING LANE. I HAD NO CONTROL OVER THE VEHICLE, I GRIPPED IT AS HARD AS I COULD WITH NO RESULT TO RETURN THE TRUCK BACK TO THE LANE WE WERE IN. I ALSO WAS PUSHING THE BRAKE PEDAL TRYING TO SLOW THE VEHICLE AT THE SAME TIME, BUT WAS HAVING A DIFFICULT TIME SLOWING DOWN. AFTER , APPROXIMATELY 200-300 YARDS THE TRUCK SLOWED AND THE STEERING RETURNED, SO I COULD GAIN CONTROL AND RETURNED TO MY LANE OF TRAFFIC.

NHTSA ODI 11361190

Sep 24, 2020Steering

"DEATH WOBBLE" MARCH 2020 DRIVING DOWN THE ROAD (IT WAS A VERY STRAIGHT SECTION OF ROAD) AT ABOUT 60 MPH THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY, CONTROLLING THE VEHICLE WAS DIFFICULT AGGRESSIVE BRAKING SLOWED THE VEHICLE AND THE SHAKING STOPPED. THE NEAREST FORD DEALER INSTALLED A NEW STEERING DAMPER FOLLOWING THE INCIDENT. SEPTEMBER 2020 THIS TIME I WAS TOWING A 39 FOOT FIFTH WHEEL RV. SAME VIOLENT SHAKING ALSO AT HIGHWAY SPEED 70 MPH STRAIGHT ROAD. AGAIN AGGRESSIVE BRAKING RETURNED CONTROL OF THE VEHICLE TO ME. NO ACCIDENT OR INJURIES ASSOCIATED WITH EITHER INCIDENT BUT IT WAS SURE SCARY! MY VEHICLE HAS LESS THAN 20,000 MILES ON IT.

NHTSA ODI 11360907

Sep 17, 2020Suspension

FORD SUPER DUTY DEATH WOBBLE ISSUE. I'VE EXPERIENCED THE DEATH WOBBLE (UNCONTROLABLE STEERING WHEEL SHAKING AT HIGHWAY SPEEDS.) OVER 12 TIMES SINCE I'VE OWNED MY 2017 F350. WHICH HAS LESS THAN 17K MILES. I'VE TAKEN IT BACK TO THE DEALERSHIP AND THEY HAVE INSTALLED NEW STEERING DAMPENERS SIX TIMES INCLUDING THREE OF THEIR NEW IMPROVED DAMPENERS SUPPOSEDLY TO FIX THE DEATH WOBBLE ISSUE. THIS PROBLEM OCCURS AT HIGHWAY SPEEDS WHEN HE VEHICLE CROSSES OVER UNEVEN OR VERY ROUGH PAVEMENT. USUALLY ON FREEWAYS. TO CORRECT THE SITUATION, THE VEHICLE MUST BE SLOWED DOWN TO ABOUT 20 MILES AN HOUR WHICH IS VERY DANGEROUS ON A BUSY FREEWAY.

NHTSA ODI 11355630

Sep 1, 2020SteeringWheels

I WAS ON THE HIGHWAY GOING APROX. 65MPH WHEN OUT OF NOWHERE THE TRUCK STARTED SHAKING AND WOBBLING, I LOST CONTROL OF STEERING UNTILL I CAME TO A STOP. I GOT TO THE SIDE OF THE ROAD AND GOT OUT THINKING I HAD A TIRE BLOWOUT, BUT THERE WAS NOTHING WRONG WITH MY TIRES. THE TRUCK HAS BEEN FINE SINCE BUT IT WAS VERY SCARY FOR THIS TO HAPPEN.

NHTSA ODI 11352522

Aug 31, 2020Latches & locks

TL* THE CONTACT OWNS A 2017 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A LEFT TURN, THE PASSENGER'S SIDE DOOR SUDDENLY FLEW OPEN, ALMOST CAUSING THE PASSENGER TO BE THROWN FROM THE VEHICLE. THE VEHICLE WAS TAKEN LARRY H. MILLER FORD DRAPER (11442 S LONE PEAK PKWY, DRAPER, UT 84020, (801) 742-5237, AND THE CONTACT WAS INFORMED THAT THERE WAS AN IN-HOUSE RECALL ON THE VEHICLE FOR A DEFECTIVE DOOR LATCH. THE CONTACT STATED THAT THE DOOR FAILED TO REMAIN SECURELY CLOSED AND WAS SECURED USING A ROPE. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,630.

NHTSA ODI 11352281

Aug 21, 2020Electrical systemLights

THE DOOR AJAR LIGHT, DOME LIGHT, AND TRUCK BED LIGHT STAYS ON WHEN THE DOORS ARE CLOSED AND WHILE DRIVING ON CITY ROADS. ONCE ON THE HIGHWAY THE SENOR WILL FINALLY GO OFF. WE HAVE TOLD THE DEALERSHIP ABOUT THE PROBLEM A FEW TIMES BUT THEY REFUSE TO DO ANYTHING IF THEY CANNOT SEE IT HAPPENING. AFTER DRIVING TO THE DEALERSHIP, THE PROBLEM IS NOT VISIBLE BECAUSE WE HAVE TO TAKE THE HIGHWAY. THEY FINALLY SCHEDULED AN APPT. BUT WAITING UNTIL THE WARRANTY EXPIRED TO TELL US THEY HAD TIME FOR US TO BRING IT. IT HAS LITERALLY BEEN 3 YEARS THIS MONTH!

NHTSA ODI 11350673

Aug 13, 2020Suspension

AFTER TURNING ON TO A MAIN ROAD AND BRINGING THE VEHICLE UP TO HIGHWAY SPEEDS OF AROUND 55-60 MPH, THE FRONT END OF THE VEHICLE STARTED VIOLENTLY SHAKING TO THE POINT WHERE I COULD FEEL IT THROUGH THE POWER STEERING SYSTEM AND IT WAS SHAKING ME IN THE DRIVER'S SEAT. I SLOWED THE VEHICLE DOWN AND STARTED PULLING OVER TO THE SIDE OF THE ROAD BUT, AFTER ABOUT 5 SECONDS OR SO, THE VEHICLE STOPPED SHAKING.

NHTSA ODI 11349013

Aug 12, 2020Body & structure

OCCASIONALLY, THE TAILGATE WILL AUTOMATICALLY FALL, WHEN I PUT THE TRANSMISSION IN REVERSE, FROM A STATIONARY POSITION. I VERIFIED THAT THIS CAN HAPPEN WHEN THE KEY FOB IS NOT IN MY POCKET. THANKFULLY, IT HASN'T HAPPENED WHILE DRIVING. THE TRUCK HAS LESS THAN 50K MILES ON IT. IT STARTED, FOR ME, SOON AFTER I PURCHASED IT USED, IN JUNE 2020.

NHTSA ODI 11348759

Aug 8, 2020SteeringSuspension

WHILE TRAVELING ON A 4 LANE HIGHWAY AT APPROXIMATELY 50 MPH IN TRAFFIC, I HIT A BUMP IN THE ROADWAY AND THE TRUCK STARTED TO SHAKE VIOLENTLY. I HAD TO BRAKE AND SLOW DOWN TO APPROXIMATELY 20 MPH FOR THE SHAKING TO STOP. I FEEL THAT THIS IS A FRONT SUSPENSION/STEERING ISSUE.

NHTSA ODI 11344015

← NewerOlder →

Working with the data? Download all 560 complaints as CSV · fetched from NHTSA July 24, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Ford F-350 Super Crew verdict →