What 560 owners told NHTSA about the 2017 Ford F-350 Super Crew

I purchased this vehicle brand new off the lot in Feb. 2018. It is a 2017. That should have been my clue. It was a good price. One week after purchase I had to have them add air to my tires as 3 out of 6 were losing air. This continued to happen frequently. They said the valve stems(TPMS) that came on the wheels were oxidizing on the rims causing corrosion and they would replace them. They eventually replaced the outside 4 wheels with new factory rims. The same problem existed. It came to the point that I was afraid to travel with vehicle as I pull horses with a heavy trailer over mountains etc... I was afraid that the air would come out, valve stem would blow out and cause me to wreck and cause injury to myself or a vehicle next to me or my precious cargo. You can see this as I only have 23,000 miles on said vehicle. It is unsafe because of that possibility and also me having to pull over anywhere in my travels to change a tire frequently on a busy highway or mountain with a trailer attached. It still keeps happening. I have to have stems replaced again and again. It's listed on the internet and ford truck forums, as many people are having the same issue. Why doesn't Ford care enough about people to replace these rims/wheels with an after market or safer, more reliable rims/wheels. It appears that the holes in these wheels are oblong and the 2 metals are not the same and this allows the the 2 unlike metals to come in contact causing the corrosion which causes the unreliable issue of air leaking which causes unsafe proper psi in tires which also causes instability. I do not feel safe. This truck has spent many days in the shop for this unsafe issue. I can get copies of all repairs made from dealership if needed. The date listed of incident is the LAST time it was taken in for wheel repairs. I picked it up last night.

NHTSA ODI 11522613

The contact owns a 2017 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V644000 (Back 0ver Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

NHTSA ODI 11522253

The contact owns a 2017 Ford F-350. The contact stated while driving 80 MPH, the vehicle started shaking and the driveshaft detached and fell off the vehicle. The contact veered to the side of the roadway. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) and 22V880000 (Power Train) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 85,951. VIN tool confirms parts not available.

NHTSA ODI 11521738

Death wobble over speeds of 55mph when hitting a bump. Parts not available to be fixed. Waited over 4 months with no word from dealer. Called every month still say on back order. Occurs every time hitting a bump or uneven surface o er 55mph.

NHTSA ODI 11520774

The door ajar light will come on and remain on after starting the engine and while driving. This happens while in park and while driving. Even after opening and reclosing the doors before moving the door adjar warning light will not go away. If i get up to 55 mph it'll finally go off. The cabin lights remain on while the display light is on distracting at night and beeps while driving. The doors will not automatically lock, whe I try to lock them, the unlock even at speeds of 45mph. This has been an on going issue since we bought the truck. How am i supposed to know if the door is secure if I've checked them all before driving but the light will not go away. Everything I get to the dealership the lights are gone and they say they are unable to troubleshoot without the issue happening in the moment. Videos do not help they say. How am I going g to know the door will not fly open on the road?

NHTSA ODI 11519513

Window seal has been coming off around the bottom corners of the windshield. Condensation was bad over the winter months and inside needed to be wiped off before driving causing smudging and smears. I'm worried the window seal will not hold and completely come off while driving.

NHTSA ODI 11519515

The contact owns a 2017 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V880000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11518856

While driving on I-25 south of Denver on 4/13/2023, I drove over a pothole in the interstate. Immediately the front end began to violently shake resulting in me applying the brakes and rapidly slowing from 65 mph to ~30mph before the shaking stopped. I was then able to continue on. Today (4/15/2023) while traveling to Boulder CO on US Highway 36, the vehicle again began to violently shake as I drove over a bridge expansion joint. Again I had to rapidly decelerate from ~65 mph to ~30 mph before the shaking stopped. Known as “the death wobble”, this issue is well known in these vehicles and must be addressed by the manufacturer

NHTSA ODI 11517241

The contact owns a 2017 Ford F-350. The contact stated that while reversing into the parking space, the rear-view camera image turned dark, and the rear tailgate erroneously unlatched, causing the tailgate to open and struck a pole. During the failure, the rear tailgate was damaged. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure. The contact was informed that parts for the NHTSA Campaign Number: 19V864000 (Latches/Locks/Linkages) were on backorder. The contact also received notifications of NHTSA Campaign Number 22V644000 (Back Over Prevention) and 22V880000 (Power Train) however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was 75,000.

NHTSA ODI 11516681

The contact owns a 2017 Ford F-350. The contact stated that on various occasions, the rearview camera intermittently displayed a blurry image. The contact stated that the failure persisted. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Protection); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA ODI 11516538

The contact owns a 2017 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet contacted. The contact stated that the camera image was very distorted and cloudy. The failure mileage was 30,000. VIN tool confirms parts not available.

NHTSA ODI 11516284

The contact owns a 2017 Ford F-350. The contact stated while driving 70 MPH, the vehicle drove over a speed bump and started shaking violently. The vehicle had experienced the death wobble. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 90,000. The VIN was not available.

NHTSA ODI 11515918

The contact owns a 2017 Ford F-350. The contact stated that after a freezing rainstorm, the front driver’s side and front passenger’s side doors would not latch properly and the doors would not remain closed. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkage). The contact stated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 150,000.

NHTSA ODI 11515932

The contact owns a 2017 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11515191

On March 17th, 2023, my 2017 Ford F-350 and I experienced a catastrophic failure of the CP4 high-pressure fuel pump. According to a TriStar Ford (Kittanning, Pennsylvania) diesel mechanic, the CP4 pump literally exploded (mechanically blew apart). At the point of failure on the road, the result was diesel fuel EVERYWHERE on Rt. 422 about 15 miles SE of Kittanning, in the pouring rain. The vehicle stopped on the uphill side of a very steep long slope. The entire engine compartment was flooded with diesel fuel, and the roadway had diesel fuel pooled under the truck, and later, down the storm-water management ditch for several hundred feet. Yes, the diesel-fuel contaminated area was greater than 1600 square feet. CP4 pumps fail all of the time, and Ford knows this. So do YOU! These kinds of failures are SAFETY ISSUES (EXTREME fire hazard!!), and you and Ford have known this for YEARS! You need to make Ford recall ALL vehicles with this CP4 pump installed!

NHTSA ODI 11514278

Steering stabilizer/damper. Truck has the death wobble going over 50 mph.

NHTSA ODI 11514111

The contact owns a 2017 Ford F-350. The contact stated that on various occasions, the camera displayed a hazy and distorted image. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the rearview camera needed to be replaced; however, the failure could not be duplicated. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention). The manufacturer was made aware of the failure. The approximate failure mileage was 55,000.

NHTSA ODI 11513016

The contact owns a 2017 Ford F-350. The contact stated while driving 80 MPH, the driveshaft detached. The contact related the failure to NHTSA Campaign Number: 22V880000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000. VIN tool confirms parts not available.

NHTSA ODI 11512779

The contact owns a 2017 Ford F-350. The contact stated that the vehicle was idling rough. Additionally, the vehicle had smoke coming from the tailpipe and the contact smelled an abnormal odor. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact received notifications of NHTSA Campaign Number: 22V644000 (Back Over Prevention) and 22V880000 (Power Train) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The failure mileage was 74,000.

NHTSA ODI 11508603

When you hit a bump at road speeds (45 mph+), the steering wheel shakes wildly and you have to slow down immediately to avoid losing control. First happened about 12 months ago. Was not a common issue until more recently. Now it seems to be nearly every time I drive it. Ongoing issue now.

NHTSA ODI 11503953

The contact owns a 2017 Ford F-350. The contact received notification of NHTSA Campaign Numbers: 22V880000 (Power Train) and 22V644000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera image was foggy. Additionally, the vehicle was shuddering while driving and the vehicle would hesitate to respond upon depressing the accelerator pedal. The power train warning light was illuminated. A message indicating a steering failure was displayed. The contact related the failure to the recalls. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact also stated that the tailgate of the vehicle would open independently while driving. The contact stated that the failure had been occurring intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000. VIN tool confirms parts not available.

NHTSA ODI 11503612

The contact owns a 2017 Ford F-350. The contact stated while driving 67 MPH and going over a bump on the roadway, the vehicle started sharking uncontrollably. The contact was able to stop on the side of the road and waited until the vehicle stopped shaking before the vehicle started to operate normally. The vehicle was taken to the dealer and the front-end of the vehicle was repaired however, the failure continued. The vehicle was taken to the dealer and the contact was informed that the steering dampener needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was not contacted. The failure mileage was 139,000.

NHTSA ODI 11499515

Steering wobble - I was driving on I-5 at 70 mph and ran over a small pothole. The steering started violently and uncontrollably shaking. It caused the truck to drift into the left lane but fortunately no other vehicle was along side. I was able to regain control by cautiously slowing down to about 35 mph. At that point the shaking stopped and steering went back to normal. Checking the tpms, the tires were properly inflated at the time. I went on to drive another 200+ miles without further incident. The 2017 F350 truck had 28,328 miles at the time and has only been driven on paved roads. I have noticed in the past that hitting a bump in the road seems to resonate rather than just an initial “bump” like other vehicles I’ve owned. The truck is well taken care of and has never been in an accident.

NHTSA ODI 11499133

The contact owns a 2017 Ford F-350. The contact stated that while driving 65 MPH, the driveshaft fractured, causing both the passenger’s and driver’s side rear tires to detach from the vehicle. The vehicle was towed to a dealer awaiting a diagnostic test. Upon investigation, the contact became aware that the VIN was included in NHTSA Campaign Number: 22V880000 (Power Train) however, parts for the recall repair were not yet available. The vehicle not repaired and remained in the possession of the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

NHTSA ODI 11498985

While driving at freeway speeds, I hit a bump with the front tires and the whole truck starts shimmying to the point I can hardly keep it on the road. I have to rapidly deaccelerate to a speed between 25 mph and 50 mph ( it varies on each occasion) to keep control of the vehicle. This has happened 5 times in the last week. The truck just turned over 28,000 miles. I'm afraid to drive it now. After the 1st occurrence I had the tires inspected and balance Che ked but was told they were OK.

NHTSA ODI 11497785