Jan 15, 2021Transmission & drivetrain
VEHICLE MAKES VIBRATION STYLE NOISE FROM THE REAR RIGHT SIDE DURING SPEEDS OF 40-50 MPH WITH MINIMAL ACCELERATION AND/OR DURING LOW RPMS. VEHICLE WAS TAKEN TO 2 DIFFERENT DEALERSHIP SERVICE SHOPS ON 4 OCCASIONS DURING THE WARRANTY PERIOD WHO ALL CLAIMED IT WAS A NORMAL SOUND. RESEARCHING ONLINE DURING THAT TIME WAS POINTING TO POTENTIAL MISALIGNMENT IN THE REAR-DIFFERENTIAL DURING MANUFACTURING. CONDITION CAN BE REPLICATED DURING DRIVING CONDITIONS, BETWEEN SPEEDS OF 40-50MPH, LIGHT APPLICATION OF GAS PEDAL AND DURING LOW RPMS. CONDITION EXISTED FROM TIME OF PURCHASE THROUGH PRESENT DAY.
NHTSA ODI 11388324
Jan 13, 2021Body & structure
2 OF THE 4 DOORS WOULD NOT CLOSE AND 1 WAS FROZEN SHUT
NHTSA ODI 11387888
Jan 13, 2021Visibility & wipers
THE REAR WINDOW IN MY FORD F-150 CRACKED. THERE WERE NO PREVIOUS COMPROMISED AREAS AND IT WAS UNTOUCHED WHEN IT HAPPENED. THE VEHICLE HAD BEEN IN MY GARAGE. I HAD USED THE AUTO START TO WARM UP THE VEHICLE IN THE MORNING. IT RAN FOR APPROXIMATELY 15 MINUTES. I PREPARED TO LEAVE FOR WORK AND NOTICED THE LARGE CRACK AND CHUNK MISSING IN THE REAR WINDOW.
NHTSA ODI 11387949
Jan 6, 2021Brakes
DOING APPROXIMATELY 45MPH, IN FREEZING TEMPS AND LIGHT SNOW, APPROACHED A YELLOW LIGHT. HAD PLENTY OF DISTANCE TO STOP AND BEGAN TO APPLY BRAKES. TRUCK BEGAN TO SLOW, BUT SUDDENLY FELT LIKE THE BRAKES LET GO OR MAYBE HIT A PATCH OF ICE. LET OFF AND DEPRESSED THE PEDAL AGAIN. THE PEDAL WENT TO THE FLOOR. I BEGAN PUMPING THEM WHICH WAS SLOWING THE VEHICLE, BUT I ENDED UP IN THE MIDDLE OF THE INTERSECTION, NARROWLY AVOIDING A SIDE IMPACT WITH A SEMI AND LOOKING LIKE A MORON. MY ENTIRE FAMILY WAS IN THE TRUCK AND THIS WAS VERY CLOSE TO A DISASTER. AFTERWARDS THE BRAKES WERE SOFT AND CONTINUED TO DO THE SAME. WHEN THE PEDAL WAS HELD DOWN IT WOULD SLOWLY GO TO THE FLOOR, FEELING LIKE ALL HYDRAULIC PRESSURE WAS BLEEDING OFF. THE INITIAL OCCURRENCE HAPPENED ON A CITY ROAD IN MOTION. OF COURSE THE TRUCK WARRANTY ENDED ABOUT 500 MILES PRIOR. THIS VEHICLE HAS BEEN BABIED, ONLY USED FOR WEEKENDS. BEING TOLD BY DEALER THAT A SEAL FAILED IN THE MASTER CYLINDER AND POSSIBLY A HYDRAULIC CONTROL UNIT. ESTIMATE TO REPAIR IS OVER $2500 TO REPAIR A VERY NEW VEHICLE THAT COSTS OVER $50,000.
NHTSA ODI 11386879
Jan 4, 2021Engine
THE DRIVERS SIDE VALVE COVER CRACKED WITH LESS THAN 17,000 MILES. FORD WOULD NOT REPLACE AS THE WARRANTY EXPIRED 4 MONTHS AGO.
NHTSA ODI 11386441
Dec 29, 2020Latches & locks
TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT THE FRONT DOORS FAILED TO REMAIN CLOSED. THE CONTACT STATED THAT BICKFORD FORD (3100 BICKFORD AVE, SNOHOMISH, WA 98290, (425) 334-4045) REPAIRED THE DOOR LATCHES. THE CONTACT STATED THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
NHTSA ODI 11385430
Dec 24, 2020Body & structure
DRIVERS DOOR WON'T LATCH CLOSED IN FREEZING TEMPERATURE. AFTER WARMING UP THE TRUCK, THE DOOR OPENED FINE BUT WOULD NOT LATCH CLOSED FOR APPROXIMATELY 15 MORE MINUTES FOR A TOTAL OF 30 MINUTES OF THE TRUCK RUNNING. 27 DEGREES OUTSIDE AND DRY. I DID NOT TRY TO DRIVE THE TRUCK UNTIL I WAS ABLE TO GET THE DOOR LATCHED. I CONTACTED FORD ROADSIDE ASSISTANCE DURING THAT TIME BUT WAS ABLE TO GET THE DOOR LATCHED WITHOUT NEEDING ANYONE SENT OUT.
NHTSA ODI 11384821
Dec 22, 2020Visibility & wipers
THE WEATHER WAS SLIGHTLY BELOW FREEZING AND MY TRUCK WAS PARKED IN MY DRIVE. I USED THE REMOTE START FUNCTION ON MY KEY FOB TO ALLOW THE TRUCK TO WARM UP BEFORE I GOT IN. AFTER A FEW MINUTES I GOT IN THE TRUCK. WHILE THE TRUCK WAS PARKED AND UPON CLOSING THE DOOR I HEARD GLASS SHATTER BEHIND ME. WHEN I LOOKED THE ENTIRE PLATE OF BACK GLASS ON THE TRUCK HAD, FOR LACK OF A BETTER WORD, EXPLODED. TOP TO BOTTOM AND SIDE TO SIDE THE GLASS HAD COMPLETELY BROKEN. THERE WAS GLASS BOTH INSIDE MY TRUCK AND IN THE BED OF THE TRUCK.
NHTSA ODI 11384596
Dec 22, 2020Engine
MVCT PHASER RATTLE AT 60K MILES. DEALERSHIP WANTS 4-6K TO REPAIR THE TIMING CHAINS.
NHTSA ODI 11384609
Dec 21, 2020
THIS PAST WEEK, WE HAD A COUPLE DAYS OF 30 DEG WEATHER IN THE CHICAGO AREA IN THE MORNING AND I STARTED EXPERIENCING ISSUES WITH MY DRIVERS DOOR. IT WOULD NOT RE-LATCH WHEN I CLOSED THE DOOR. EVERY TIME I CLOSED THE DOOR I HEARD THE INFAMOUS "THUD" AND IT BOUNCED BACK OPEN. THIS HAPPENED OVER AND OVER. I HAD TO DRIVE 12 MILES, WHILE HOLDING MY DOOR CLOSED SO I CAN GET TO WORK. EVENTUALLY IT STARTS WORKING FINE AS THE WEATHER WARMS UP. I UNDERSTAND THERE IS A ALREADY A RECALL AND A SETTLEMENT ON THIS MATTER FOR THE EXACT YEAR OF MY F 150, HOWEVER MY F-150 VIN'S IS NOT APART OF THAT. I'VE CONTACTED FORD AND ALL I GOT WAS THERE'S NOTHING THAT THEY ARE ABLE TO DO SINCE MY VIN IS NOT APART OF THE RECALL. SO IN ORDER TO DRIVE MY VEHICLE SAFELY, I NEED TO PAY OUT OF POCKET. THIS JUST PROVES THERE'S STILL ISSUES WITH THE DOOR LATCH SYSTEM AND IT IS A SAFETY CONCERN.
NHTSA ODI 11384420
Dec 21, 2020Body & structure
DOOR LATCHES FREEZING AND DOORS WILL NOT REMAINED CLOSED POSING A SAFETY RISK. TAILGATE ALSO OPENS ON IT'S OWN.
NHTSA ODI 11384435
Dec 21, 2020Visibility & wipers
I USED REMOTE START ON THE TRUCK. THIS ACTIVATES THE DEFROST. IT WAS IN THE GARAGE WITH DOOR DOWN ON THAT SIDE (ANOTHER DOOR WAS OPEN). I WENT OUT AND THE REAR WINDSHIELD WAS COMPLETELY SHATTERED. THERE WAS A BURNING SMELL IN THE TRUCK WHEN I ENTERED. THIS COULD NOT HAVE BEEN DUE TO SOMETHING HITTING IT AS IT WAS ENCLOSED WITHIN THE GARAGE. .
NHTSA ODI 11384333
Dec 21, 2020Electrical systemFire
ADDING PHOTOS TO THE FIRST COMPLAINT
NHTSA ODI 11384450
Dec 21, 2020Electrical systemFire
I LIVE IN NEW HAMPSHIRE AND THE WEATHER IS COLD. I STARTED MY FORD F150 TRUCK TODAY USING MY FORD PASS. THE TRUCK RAN FOR 15 MINUTES. WHEN I PREPARED TO LEAVE IN THE TRUCK I NOTICED THAT IT WAS COLD INSIDE. WHEN I LOOKED IN THE REAR VIEW MIRROR, I REALIZED THE REAR SLIDING WINDOW WAS COMPLETELY SHATTERED. UPON CLOSER INSPECTION I REALIZED THE WINDOW BLEW OUTWARD AND A YELLOW LINE X STICKER ON THE RIGHT REAR OF THE WINDOW HAD BURN MARKS ON IT. THE STICKER WAS DISCOLORED TO INDICATE THAT A LOT OF HEAT WAS DIRECTED TOWARD IT. THE WINDOW WAS COMPLETELY SHATTERED AROUND THE OUTSIDE EDGE. ALSO, I LOCATED A COVER THAT HAD BLOWN OFF THE WIRES THAT RUN TO THE REAR DEFROSTER. IT APPEARS THAT THE REAR DEFROSTER RAN TO THE POINT THAT IT OVERHEATED THE GLASS AND CAUSED IT TO BLOW. I DISCOVERED THAT THIS HAS OCCURRED IN THE PAST WITH FORD F150 TRUCKS AND NTSA HAS RECEIVED COMPLAINTS. I CONTACTED FORD TODAY AND I AM WAITING TO HEAR BACK FROM CUSTOMER SERVICE
NHTSA ODI 11384439
Dec 20, 2020Electrical systemFuel system
THE VEHICLE BEGINS TO SHUT DOWN AFTER GAS FILL UP. IT SEEMS LIKE THE VEHICLE HAS A VALVE SELENOID PROBLEM BECAUSE EVERYBODY IS TALKING ABOUT IT ONLINE. IT IS A HAZARD BECAUSE THE VEHICLE WILL TURN OFF WHILE DRIVING. I HAVE ALSO HAVE HAD TO REPLACE THE ELECTRIC USB AND POWER PLUG TWICE. THIS VEHICLE HAS ALOT OF ELECTRIC/GAS RELATED ISSUES WHICH CAUSE IT TO TURN OFF.
NHTSA ODI 11384222
Dec 15, 2020Body & structure
DRIVER SIDE DOOR WILL NOT LATCH. DRIVER SIDE DOOR UNMATCHED DURING DRIVING. DOOR LATCH FROZEN. DOOR LATCH LOCKS AND WON'T UNLOCK. DOOR LATCH PROBLEMS SEEM TO HAPPEN DURING COLD DRY AND WET WEATHER. WHILE DRIVING AND WHILE PARKING OR PARKED.
NHTSA ODI 11383514
Dec 14, 2020Transmission & drivetrainElectrical system
TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED TO INDICATE ANY WARNING LIGHTS WHEN THE VEHICLE WASS TURNED ON. THE CONTACT HAD TO WAIT FOR A COUPLE OF HOURS WHILE THE VEHICLE WAS OFF JUST FOR THE VEHICLE TO RESUME BACK TO NORMAL. JENKINS & WYNNE (2655 TRENTON RD, CLARKSVILLE, TN 37040, (931) 542-4886) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V053000 (POWER TRAIN, ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 40,093.
NHTSA ODI 11383422
Dec 13, 2020Body & structure
I HAD MY DOOR LATCH RECALL COMPLETED ON SEPT 20, 2020. ALL DOORS WERE DONE AT MY LOCAL FORD DEALERSHIP. THE FIRST COLD DAY BELOW 32 DEGREES, THE DOOR LATCH FAILED AND DOORS WOULD NOT CLOSE OR LATCH. CALLED FORD DEALERSHIP TO TELL THEM THE REPAIRS DID NOT WORK AND FORD WILL NOT RETURN A CALL OR E-MAIL TO ME TO PAY FOR THE RECALL TO BE RE-DONE AT ANOTHER DEALERSHIP! PLEASE HELP.
NHTSA ODI 11383250
Dec 12, 2020
WHEN THE TRUCK SITS ALL NIGHT AND IT RAINS OR SNOWS THE DRIVERS DOOR LATCH GETS FROZE UP AND WON'T LATCH WHEN YOU CLOSE THE DOOR.
NHTSA ODI 11383138
Dec 11, 2020Brakes
I WAS BACKING INTO MY DRIVEWAY AND STEPPED ON THE BRAKE TO STOP THE VEHICLE AND THE BRAKE PEDAL WENT TO THE FLOOR - NO BRAKES. I DIDN'T HAVE TIME TO TRY PUMPING THE BRAKES OR STEPPING ON THE EMERGENCY BRAKE. THE VEHICLE IMPACTED THE GARAGE DOOR DAMAGING IT TO THE POINT THAT IT NEEDS TO BE REPLACED. THE REPLACEMENT COST IS $1,833.33. THE VEHICLE IMPACT POINTS WERE THE PLASTIC PARTS OF THE TAILGATE, BUMPER AND TRAILER HITCH. THERE WAS NO VISIBLE DAMAGE TO THE VEHICLE. THE BRAKES WORKED FINE AGAIN AFTER THE INCIDENT. I HAD SKYLINE FORD CHECK THE BRAKES AND THEY COULD NOT FIND ANY TROUBLE CODES OR PROBLEMS WITH THE BRAKES DURING A TEST DRIVE. I NOW DON'T TRUST THE BRAKES AND AM CONCERNED THAT IT COULD HAPPEN AGAIN WITH MORE SEVERE CONSEQUENCES.
NHTSA ODI 11383025
Dec 10, 2020Engine
2017 FORD F-150. CONSUMER WRITES IN REGARDS TO OIL LEAKS IN VEHICLE. *LD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO A DEALER THAT WAS DISHONEST AND FAILED TO COMPLETE REPAIRS. THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER WHERE THE REPAIRS WERE COMPLETED. *JS
NHTSA ODI 11382697
Dec 4, 2020Transmission & drivetrainEngine
3.5L ECOBOOST ENGINE DIED WHILE ACCELERATING MILDLY ON A HIGHWAY AT 55 - 60MPH. NUMEROUS FAULT LIGHTS CAME ON, INCLUDING SERVICE ENGINE SOON, ADVANCE TRAC, AND VARIOUS OTHER. I COASTED INTO A PARKING LOT, PLACED INTO PARK, SHUT OFF IGNITION, AND RESTARTED. ENGINE SHUTTERED VIOLENTLY, SO I TURNED IT OFF AND WAITED 10 MINS. RESTARTED FINE. DEALERSHIP REPLACED 'HIGH PRESSURE PUMP RING GASKET DUE TO DEFORMATION AND SUSPECTED VACUUM LEAK'. 2 WKS LATER, WAS DRIVING 70MPH ON INTERSTATE AND ENGINE CUT OUT AGAIN. VERY DANGEROUS SITUATION WITH 5 LANES OF TRAFFIC AND MERGING TRAFFIC. I COASTED TO A STOP, TURNED OFF IGNITION, AND RESTARTED. AGAIN.. THE ENGINE SHOOK VIOLENTLY AND AS I TRIED TO PULL FURTHER INTO MEDIAN, THE BRAKES COULD BARELY STOP THE TRUCK FROM MOVING DUE TO HIGH REVVING ENGINE. HAD TO TOW TO ANOTHER DEALERSHIP 3 HOURS FROM MY HOUSE! BACKLOG WILL TAKE OVER 1 MONTH TO REPAIR!
NHTSA ODI 11377937
Dec 1, 2020Body & structure
FRONT DRIVER-SIDE DOOR OPENED, BUT THEN WOULD NOT LATCH BACK CLOSED. IT HAD RAINED/SNOWED THE PREVIOUS DAY AND WAS 25 DEGREES F THAT MORNING.
NHTSA ODI 11377264
Nov 30, 2020Brakes
TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT WHILE APPROACHING A STOP LIGHT AT 35 MPH, SHE ATTEMPTED TO DEPRESS THE BRAKE PEDAL HOWEVER, THE BRAKES FAILED TO OPERATE AS NEEDED, WITHOUT WARNING. THE VEHICLE PROCEEDED THROUGH THE RED LIGHT. THE CONTACT WAS DRIVEN TO THE RESIDENCE AND THEN TOWED TO PEORIA FORD (9130 W BELL RD, PEORIA, AZ 85382) WHERE THE BRAKE MASTER CYLINDER WAS REPLACED DUE TO A LEAK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V332000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 24,613.
NHTSA ODI 11377078
Nov 18, 2020
11/8/2020, 9:00 A.M. THE REAR GLASS IMPLODED AND SHATTERED WHEN THE DRIVER DOOR WAS CLOSED UPON DRIVER GETTING IN. THE ENGINE WAS NOT STARTED, WHEN THE REAR GLASS SHATTERED. THE 2017 FORD F150 WAS SITTING IN OUR DRIVEWAY. WE LIVE IN THE COUNTRY WITH A FENCE AROUND THE HOUSE AREA. THE VEHICLE WAS NOT DISTURBED, NOR WAS IT A COLD MORNING, ABOUT 75 DEGREES.
NHTSA ODI 11375243