What 1,066 owners told NHTSA about the 2017 Ford F-150 Supercab

The contact owns a 2017 Ford F-150. The contact stated that while the vehicle was parked, the rear passenger’s side door became inoperable. The contact stated that the rear door would not function properly, and the contact was unable to open the door. The vehicle was taken to the dealer, where it was diagnosed that the rear door cable had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 70,000.

NHTSA ODI 11666381

The contact owns a 2017 Ford F-150. The contact stated that after entering the vehicle and attempting to close the door, several attempts were needed before the latch secured the door closed. There was no warning lights illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 18N03. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

NHTSA ODI 11662146

The contact owns a 2017 Ford F-150. The contact stated while driving at slow speeds in a parking area, the rear passenger’s side doors opened unintendedly. The door ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with both passenger’s side door latches. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to the dealer, who then diagnosed a failure with the passenger’s side door latch cables. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 158,000.

NHTSA ODI 11653652

The contact owns a 2017 Ford F-150. The contact stated that during the winter months, the front driver’s side door failed to close as needed. Due to the failure, the contact was forced to use either a bungee cord or a ratchet strap to keep the door closed to prevent the door from opening while driving. Upon investigation, the contact discovered and linked the failure to NHTSA Campaign Number: 17V652000 (LATCHES/LOCKS/LINKAGES); however, the dealer was notified of the failure, and the contact was informed that the vehicle was not included in the recall. The vehicle was taken to an independent mechanic for the repair; however, the failure returned soon after the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.

NHTSA ODI 11650281

The contact owns a 2017 Ford F-150. The contact stated that the doors failed to close properly. The contact stated that the doors remained ajar while attempting to close the doors. The door ajar warning light was illuminated. The vehicle was taken to the local dealer where it was repaired under NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages). The vehicle was repaired but the failure recurred. The vehicle was taken back to the same local dealer where it was diagnosed that the door actuators needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 102,000.

NHTSA ODI 11643857

The contact owns a 2017 Ford F-150. The contact stated that the front driver's side door and the front passenger's side door were difficult to open and close in cold weather. The contact stated that the failure required to remotely start the vehicle several times for the door lock and latch mechanism to warm up. The contact stated that the vehicle was previously repaired under Ford Campaign Number: 20M04; however, the failure recurred. The vehicle was taken to the dealer several times, but the dealer could not duplicate the failure. The vehicle was taken back to the dealer, where the front driver's side door was taken apart and the dealer installed foam, tape, glue, and lubricant to an unknown door part at the contact’s expense; however, the failure persisted. Additionally, the contact recalled receiving notification of Ford Campaign Number: 18N03, which stated that the warranty coverage was extended to 2028. The contact stated that the vehicle was taken back to the dealer for the repair; however, the vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 53,345.

NHTSA ODI 11641285

The contact owns a 2017 Ford F-150. The contact lives in a cold weather State, and each winter the driver’s side door latch would freeze and be difficult to operate as needed. The contact stated that a dealer was contacted; however, the vehicle was not taken the dealer to be diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 97,450.

NHTSA ODI 11637431

The contact owns a 2017 Ford F-150. The contact stated that while driving in the rain, the horn and hazard lights independently activated. The door latch failed to operate as needed when the temperature was at 36 degrees. The contact had to turn on the heater for the doors to open. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the BPS needed to be replaced due to moisture. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 132,000.

NHTSA ODI 11616000

The contact owns a 2017 Ford F-150. The contact stated when the vehicle was parked, the contact became aware that the rear driver’s door had failed to close properly. The contact attempted several times to close the door and was able to lock the door and when he attempted to open the door the door would remain locked and would not open. The contact was concerned for the safety of a passenger inside the vehicle with the failure to lock or unlock the door. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 111,000.

NHTSA ODI 11590107

The contact owns a 2017 Ford F-150. The contact stated that the rear tailgate locking mechanism had malfunctioned causing the tailgate lever to become stuck and causing the tailgate door to erroneously open and fail to remain closed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was not included in the Extended Warranty coverage for the failure. The failure mileage was 85,000.

NHTSA ODI 11573921

When I use the brakes, the doors open and passengers fall on the roadway. Then get struck by passing vehicles. It hurts when getti ng run over. Plus it sucks when the doors open randomly in traffic.

NHTSA ODI 11565249

I had the recall done for unintended tailgate opening. However, twice now while pulling out of my driveway the tailgate has opened on its own. I have video from my ring camera showing the tailgate opening as I am proceeding out of my driveway into the street on both occasions.

NHTSA ODI 11564577

The contact owns a 2017 Ford F-150. The contact stated that after entering the vehicle and attempting to close the door, the latch failed to latch as designed. The door required several attempts before latching securely. The door-ajar warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

NHTSA ODI 11564629

The contact owns a 2017 Ford F-150. The contact stated that after entering the vehicle, the front driver’s and front passenger’s side doors failed to remain closed. The contact stated that the failure had occurred during very cold temperatures and the locking mechanism was frozen. The vehicle was taken to the local dealer who diagnosed and determined that the door locks needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.

NHTSA ODI 11558891

Vehicle is a pickup truck. Tailgate has opened up multiple times while driving (at least three times now in 3 months of moderate driving of approximately 30 miles per day). It does not seem to be related to whether or not the tailgate is locked or not or the weather. Vehicle does *not* have an electronic/automatic tailgate open feature. It is a manual release only. I believe that is could be associated with hitting bumps in the road, but have been unable to confirm this theory yet. Please note the 2018 model has similar latch parts for the tailgate and HAS been recalled.

NHTSA ODI 11514020

Driver's side door won't stay latched.

NHTSA ODI 11510731

Both front door latches have issues. When i enter the vehicle and attempt to shut the door, it doesnt latch closed. Instead the door just bounces back open. The only way i found to get the latch to engage is by locking the door not with the interior switch but with the keyfob lock button. Once i do that while the door is open, i can shut the door and it will latch closed. Issue is sporadic.

NHTSA ODI 11509156

door latch freezes during frigid temperatures and wont latch closed and if door is closed hard enough it wont register the warning light but can fly open while driving had this happen multiple times with the passenger doors once with my 3 year old childs door. i had to ratchet strap it closed to get home there is open recalls for this problem just not for my vin# this is the first ive personally reported this issue since buying the vehicle. and sometimes the door ajar warning will come on if the door isnt shut hard enough but thats after the issue happens, the door will shut but not latch causing a major safety concern.

NHTSA ODI 11509025

The door latches are still freezing open and closed so the doors will not open or close properly. Took it to the dealership and they said ford will not cover it because the latches are not part of the recall apparently.

NHTSA ODI 11505463

When the temperature outside drops below freezing, the rear driver's side door has either been stuck closed or will not latch properly. Ford needs to issue a formal recall on this. If the door to open while driving this would not be safe to the passengers in the vehicle. if I were to get into an accident, I would not have easy access to the occupants in the back as the door maybe stuck and will not open.

NHTSA ODI 11504848

Doors would not unlock with key fob in 23 degrees Fahrenheit weather. Had to unlock manually with key. Then door would not latch closed manually or automatically. Feels unsafe to drive because doors can swing open while driving and items or passengers in the vehicle could fall out onto roadway.

NHTSA ODI 11504429

The contact owns a 2017 Ford F-150. The contact stated that during winter, the doors of the vehicle would freeze shut or fail to latch securely. The contact stated while driving 10 MPH and making a turn, the door flew open inadvertently, almost causing an accident. There was no warning light illuminated. The contact stated that he was concerned for his safety as he might be trapped inside the vehicle due to the failure. The dealer was notified of the failure and informed the contact that they could not assist as the vehicle was previously repaired under NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to take the vehicle to another dealer for a second opinion. The failure mileage was approximately 15,000.

NHTSA ODI 11494626

Drivers side door does not latch after rain and a freeze. This has happened 3 times. Today was the first time the passenger side door flew open while driving. It seems to be fixed when the car heats up. There was a recall on other versions of the F-150 for this exact issue but apparently not on this one. It seems to have the same issue.

NHTSA ODI 11453867

The contact owns a 2017 Ford F-150. The contact stated while attempting to unlock the door, the door latch would not release. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 45,818.

NHTSA ODI 11446465

TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT THE FRONT DOORS FAILED TO REMAIN CLOSED. THE CONTACT STATED THAT BICKFORD FORD (3100 BICKFORD AVE, SNOHOMISH, WA 98290, (425) 334-4045) REPAIRED THE DOOR LATCHES. THE CONTACT STATED THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

NHTSA ODI 11385430