What 1,066 owners told NHTSA about the 2017 Ford F-150 Supercab

The contact owns a 2017 Ford F-150. The contact received notification of an undisclosed recall. The contact stated that upon starting the vehicle on several occasions, the engine made an abnormal rattling sound. The vehicle was taken a dealer, where it was diagnosed that all four Variable Camshaft Timing (VCT) units needed to be replaced. The vehicle was repaired, but the failure reoccurred two years later. The vehicle was taken to a dealer, where it was diagnosed that all four VCT units needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 69,508.

NHTSA ODI 11678172

The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle, the vehicle made an abnormally loud ticking sound. There was no warning light illuminated. The local dealer was contacted and informed the contact that the failure was related to the cam phasers, which the contact related to Ford Customer Satisfaction Program Number: 21N03. The dealer provided an estimate for the repair; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 150,000.

NHTSA ODI 11677250

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal loud rattling sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 123,000.

NHTSA ODI 11677304

Timing system failed at 73,000 miles causing engine stall loosing power brakes and control.

NHTSA ODI 11676338

With low miles on my vehicle I’m experiencing cam phasers start becoming very loud and rattling coming from my engine compartment due to the cam phasers as I research I found that it will eventually shred up the inside of the engine and destroy it, I wouldn’t want to be going down the highway and my engine lock up do to this issue and many other people’s issues of the same exact thing this is a major safety issue that needs to be fixed for me and the multiple multiple other people that have complained also

NHTSA ODI 11676301

The contact owns a 2017 Ford F-150. The contact stated that there was a small oil leak coming from the vehicle. There were no warning lights illuminated. The contact stated that the failure was a known issue that was related to the Customer Satisfaction Program: 21N03. The vehicle was taken to the local dealer, where the oil leak was confirmed, and the dealer was informed about issues with the cam phasers. The vehicle was not repaired. The manufacturer was contacted and transferred the contact to the NHTSA Hotline. The failure mileage was approximately 60,000.

NHTSA ODI 11675555

The contact owns a 2017 Ford F-150. The contact stated that while cold-starting the vehicle, there was an abnormal rattling sound coming from the vehicle. After the vehicle had warmed up, the sound dissipated. While the contact’s mother was driving the vehicle, there was an abnormal rattling sound coming from the vehicle. The contact stated that there was a faint, unidentifiable sound in the vehicle prior to the start of the rattling sound. The contact stated that the failure was related to Customer Satisfaction Program: 21N03, related to the cam phaser. The contact, who is a mechanic, had been completing an oil change on the vehicle. The contact stated that the failure was related to the cam phasers. The contact called the local dealer, but there was no answer. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 130,000.

NHTSA ODI 11675089

My 2017 Ford F-150 is experiencing an oil pan leak. F150 model is equipped with the 2.7L EcoBoost engine. This is a lack of RTV adhesion at the oil pan seal. My dealership wants over 1k to fix which I refuse to pay. This issue was created by poor engineering and craftsmanship on Fords end and the consumer should not have to pay to fix this known issue. I understand there is a fix that involves a 1-piece aluminum pan, as seen on many you tube videos. I'm requesting that Ford be held responsible for fixing this issue and not the consumer, who paid a lot of money for this truck. Any help in getting this resolved would be greatly appreciated.

NHTSA ODI 11674446

Vehicle transmission will instantly drop to gears 3 to 5 (limp mode from what I have researched) & wrench light comes on. Very dangerous on the interstate traveling at 70mph+, seems to happen more frequently on hotter days. You can park & turn off vehicle, then crank back up, & it is out of limp mode but transmission is sluggish. Initially it was happening once per week on avg, now it is a toss up on each drive I do whether it goes into limp mode or not.

NHTSA ODI 11674192

The contact owns a 2017 Ford F-150. The contact stated that while attempting to start the vehicle, the contact heard a knocking sound coming from the engine. A dealer was contacted. The vehicle was taken to the dealer, and it was determined that the cam phaser needed to be replaced. The vehicle was not repaired. The contact was relating to the failure of Customer Satisfaction Program 21N03: (GTDI Engine Cam Phaser Replacement); however, the VIN was not included in the program. The manufacturer was notified of the failure and informed the contact that the VIN was not under a recall related to the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 84,000.

NHTSA ODI 11673680

There is an engine rattle when starting the vehicle. I took my vehicle to Ford of Upland dealership. They said I need to replace my VCT Solenoids and water pump. This was a known issue for this year and make of vehicle and I never received any notification. Now, they want to change me $6000 to repair it. There was TECHNICAL SERVICE BULLETIN 23-2143 issued for this defect.

NHTSA ODI 11672353

When the vehicle is started, the cam phasers rattle, and yes, it is available for inspection upon request. Ford mechanics and other mechanics have stated that if not replaced, the cam phasers will eventually fail. This puts others at risk as the auto start/stop feature shuts the engine off anytime the vehicle comes to a stop. If the cam phasers failed while stopped in the road, the vehicle would not start back up, causing a rear end collision and possible injury/death to anyone on the road. The problem exists in the 2015-2018 Ford F150 3.5L ecoboost. Ford resolved the issue in the 2019 model F150 by replacing the cam phasers with ones that are built with better quality. I am unsure if the vehicle issue has been inspected by others. There have been no warning lamps, messages, or other symptoms of the problem prior to the failure. It first appeared in my vehicle around this year.

NHTSA ODI 11671579

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle in the morning, there was white smoke coming from exhaust pipes. There were no warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the engine. The dealer observed a crack in the cylinder head gasket. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 99,000.

NHTSA ODI 11671715

Cam Phaser issues. Constant rattle on start up.

NHTSA ODI 11669883

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, the engine made an abnormal rattling sound. There was no warning light illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed and determined that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.

NHTSA ODI 11669673

The contact owns a 2017 Ford F-150. The contact stated that while attempting to reverse out of the garage, the vehicle shut off and failed to restart. There was no warning light illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was advised that the timing chain and the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.

NHTSA ODI 11668880

The contact owns a 2017 Ford F-150. The contact stated that the vehicle was making an abnormal rattling sound on cold starts. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers needed to be replaced. The dealer replaced the cam phasers; however, the failure recurred. The vehicle was not repaired. The contact related to the failure to Ford Campaign Number: 21N03. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 43,000.

NHTSA ODI 11668578

I had a slight oil leak that was getting worse over time. It got to the point one day, I was seeing minimal smoke coming out from the hood and wheel wells. I was on my way home from work one day, and as soon as I got off the interstate, as soon as I stopped at the stop light, the whole hood was covered with smoke billowing out everywhere, and the scent of fire. I quickly shut the truck off and grabbed my fire extinguisher, thinking my truck was on fire. I took it to a local shop I’m familiar with, and he said both valve covers were warped, and there is a TSB out from Ford about this issue. The valve covers, over time, will warp, causing oil to slosh out onto the hot exhaust manifold, and everything else. He said they have had multiple 3.5 EcoBoost motors in, and everytime they have an oil leak, it’s a warped valve cover. He told me that Ford makes a replacement valve cover with a different material, but I see this as a MAJOR fire risk! Oil getting out and combusting on an exhaust manifold, that’s not safe at all, and could easily ignite. It really upsets me that Ford will make the new part, but not recall the vehicle to fix the issue. I had to pay $1,700 to have it all fixed and safe. I have a Foster Child and it jeopardizes his safety, along with my wife and I.

NHTSA ODI 11668497

While traveling at highway speeds, my truck will downshift from 6th gear to first gear. On occasion, the heads up display will randomly flash between different driving modes (reverse, M, Neutral) as if it is resetting. This also happens at medium speeds (20-30 mph)

NHTSA ODI 11667377

The contact owns a 2017 Ford F-150. The contact stated while parked and occupying the vehicle, there was a rattling sound coming from the engine. There was no warning light illuminated. Neither the independent mechanic nor dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure and opened a case. The contact was referred to NHTSA Hotline to report the failure. The contact related the failure to an article online. The approximate failure mileage was 91,500.

NHTSA ODI 11667546

What component or system failed or malfunctioned, and is it available for inspection upon request? VCT Cam Phasers x4 How was your safety or the safety of others put at risk? This is a major engine component that provides power to the vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes at two separate locations this has been a persistent issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes I discovered upon this issue when I purchased this vehicle through Enterprise Car sales

NHTSA ODI 11666569

During cold start and sometimes during a warm start the engine rattles. Took to local mechanic and the cam phasers and timing chain are bad. Truck was not covered on recall of newer engines. Truck just went over 100,000 miles outside of the recall. Mechanic said if the timing chain was to come disconnected the truck will stop running and cause heavy damage to the engine.

NHTSA ODI 11666382

The contact owns a 2017 Ford F-150. The contact stated that while driving at slower speeds, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. The check engine and an unknown warning light were illuminated. The vehicle was towed to a local independent mechanic where it was diagnosed; however, the contact was advised to take the vehicle to a local dealer for assistance. The vehicle was towed to a local dealer, where it was diagnosed and determined that the CDF hub or transmission needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 116,000.

NHTSA ODI 11666105

The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle, the engine made an abnormally loud sound and hesitated to start. The vehicle was taken to an independent mechanic, who determined that the engine timing camshaft sprocket needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 63,000.

NHTSA ODI 11665343

The intake manifold on this series of trucks is a commonly found failure. It is costly as it requires complete disassembly and reinstall for internal components, that lead to poor performance and eventual engine damage if not repaired. I had a SES code 2019 flag for this and required me to have >$1500 repair to resolve by a reinstall of a new intake manifold by the Ford Dealer on May 21, 2025. This should have been recalled with the vast number of problems seen online and that the dealer had this part in stock as it is so common. I was only 50d after my extended ESP warranty when it went.

NHTSA ODI 11665000