What 1,066 owners told NHTSA about the 2017 Ford F-150 Supercab

I JUST BOUGHT THIS 2017 F150 FROM DEACON JONES FORD AND 4 MONTHS LATER I'M HAVING TRANSMISSION ISSUES. AFTER DRIVING FOR A LITTLE DISTANCE, WHEN I STOP AND START DRIVING AGAIN I NOTICE THE RPMS GO CRAZY AND IT WON'T SHIFT OUT OF 1ST GEAR AND ALL OF THE SUDDEN IT GOES TO 5TH GEAR AND JERKS AND GOES BACK TO 2ND GEAR AND SLOWLY GOES UP. I JUST HAVE THE TRANSMISSION FLUID CHANGED AT THE DEALERSHIP AND TWO WEEKS LATER THIS STARTS. I TRIED RESEARCHING IT AND NOTICE FORD HAS SOME ISSUES WITH 2017-2019 F150 TRANSMISSIONS. SO I LOOKED TO SEE IF THIS TRUCK HAD ALREADY BEEN INSPECTED WITH THE SAME ISSUE AND IF IT WAS FIXED. I'M ABOUT TO GO ON A 10 HOUR DRIVE TO TDY TO A MILITARY BASE AND I NEED TO KNOW IF IT'S SAFE TO DRIVE AND WON'T GO IN LIMP MOD. THANKS JOSEPH

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AT COLD START, THE VEHICLE MAKES A VERY LOUD RATTLING NOISE. MOST LIKELY THE TIMING CHAIN AND TENSIONERS WHICH FORD IS VERY MUCH AWARE OF ON THESE ECOBOOST ENGINES.

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WHILE COMING TO A STOP IN TRAFFIC MY 2017 FORD F-150 XL 5.0L STARTED BRAKING NORMALLY WITH SOLID PEDAL FEEL. HOWEVER, AS I CONTINUED BRAKING AND APPLYING MORE PRESSURE TO STOP THE PEDAL SUDDENLY BECAME VERY SOFT AND WENT TO THE FLOOR. I HAD TO RELEASE THE PEDAL AND REAPPLY THE BRAKES. AGAIN, THE BRAKE PEDAL STARTED OUT NORMAL AND THEN WENT SOFT AGAIN AS MORE PRESSURE WAS APPLIED AND I HAD TO VEER TO THE RIGHT TO AVOID REAR ENDING A STOPPED VEHICLE. LUCKILY NO COLLISION OCCURRED. THE BRAKES CONTINUED ACTING THIS WAY UNTIL I WAS ABLE TO CAREFULLY DRIVE IT TO A FORD SERVICE CENTER. THIS OCCURRED ON BOTH CITY AND HIGHWAY DRIVING WHEN COMING TO A STOP OR TRYING TO SLOW DOWN SUDDENLY DUE TO TRAFFIC. MY VEHICLE IS CURRENTLY IN FOR REPAIR AT A FORD SERVICE CENTER.

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[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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GRINDING NOISE COMING FROM 4WD HUBS, LOCKING HUBS ARE ENGAGING DURING OPERATION AT CRUISING SPEED 20-35 MILE PER HOUR. IN 2WD, DRIVING MY VEHICLE, AT NO GIVEN TIME A GRINDING NOISE WILL ANNOUNCE ITSELF AND CAUSE DAMAGE TO THE 2WD/4WD HUBS. I BELIEVE WITH THIS ISSUE IF THE 4WD OFFICIALLY ENGAGES WHILE OPERATING THE VEHICLE FATAL INJURY AND DAMAGE MAY OCCUR AND CAN CAUSE OPERATOR TO LOOSE CONTROL OF VEHICLE CAUSING A CRASH AND OR DEATH.

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DIGITAL CLUSTER MALFUNCTION, CAUSING SPEEDOMETER AND FUEL GAUGE TO BOTH DISPLAY ZERO, LOSS OF POWER TO WINDOWS, LOSS OF PARKING BRAKE FUNCTION, BLACKED OUT BACKUP CAMERA, NO HEAT OR A/C. HIGHBEAMS STAY ON AND CANNOT BE SWITCHED TO LOW BEAMS. ALL HAPPENED WHILE THE VEHICLE WAS IN MOTION ON A HIGHWAY AT 60 MPH.

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WHILE TOWING WITH MY 2.7 ECOBOOST THE ENGINE STALLS AND DIES AFTER RUNNING ON HIGHWAY AND PULLING IN TO STOP(USUALLY AT A GAS STATION). IT STARTS BACK UP BUT DIES WHEN PUT IN GEAR. I CAN ONLY GET IT TO RUN BY REVVING THE ENGINE AND QUICKLY PUTTING IT IN GEAR AND GIVING IT GAS QUICKLY. IT SEEMS TO ONLY DO THIS WHEN TOWING.

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TRUCK LOST POWER STEERING ASSIST WHILE DRIVING DOWN INTERSTATE. AND THEN I GOT MESSAGE HILL START ASSIST FAILURE, ADVANCE TRAC FAILURE, ELECTRIC PARKING BRAKE FAILURE, AND ELECTRIC POWER STEERING ASSIST FAILURE. ALL THIS WHILE IN MOTION AT INTERSTATE SPEED.

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REAR SLIDING GLASS WINDOW TRACE COMING APART FROM REAR WINDOW CAUSING REAR SLIDE TO FALL INSIDE THE CAP OF THE TRUCK AND FORD SERVICE WRITER TOLD ME HE HAS SEEN THIS ON 5 OTHER TRUCKS THIS MONTH.

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THIS IS WHILE STATIONARY, CAR ON OR OFF. WHEN THE DOORS ARE LOCKED AND THE PASSENGERS WANT TO GET OUT OF THE CAR, THEY ARE UNABLE TO OPEN THE DOOR. ONLY WAY FOR THEM TO OPEN THE DOOR IS FOR THE PASSENGERS IN THE FRONT SEAT TO PRESS THE UNLOCK BUTTON ON THE DOOR. I FEEL THIS IS A SAFETY ISSUE AS IT ACTS LIKE A PERMANENT CHILD LOCK. WHEN TAKING THE CAR TO THE FORD SERVICE DEPARTMENT AND CALLING 1(800) TO MAKE A CLAIM, THEY SAID THAT IS HOW THE CAR IS ENGINEERED. EVERYONE FROM FORD DEALERSHIP AND THE 1800 NUMBER ALL AGREED THAT IT COULD BE A SAFETY ISSUE. EXAMPLE 1: IF THE CAR IS LOCKED WHILE DRIVING AND THERE IS A CRASH, AND THE DRIVER GETS KNOCKED OUT AND THERE IS SOMEONE IN THE BACK SEAT, THE ONLY WAY FOR THEM TO GET OUT OF THE CAR IS TO ROLL THE WINDOW DOWN AND CLIMB OUT. THEY CANNOT GET OUT BY OPENING THE DOOR HANDLE, THEY HAVE NO UNLOCK BUTTON, THEY'RE ONLY HOPE IS FOR THE WINDOW TO ROLL DOWN OR BREAK THE WINDOW. EXAMPLE 2: THIS ONE ACTUALLY HAPPENED TO US. MY DAD WAS DRIVING WITH MY NEPHEW AND BROTHER IN LAW IN THE BACK SEAT. THEY GET PULLED OFF THE ROAD BY A CRAZY DRIVER. THE CRAZY DRIVER GETS OUT OF THE VEHICLE AND CONFRONT MY OLD FATHER AND STARTS TO THREATEN HIM. MY BROTHER IN LAW WHO WAS IN THE BACK SEAT WITH MY NEPHEW WAS TRYING TO GET OUT OF THE CAR TO HELP MY DAD BUT HE COULD NOT BECAUSE MY DAD DID NOT PRESS THE UNLOCK BUTTON ON THE DRIVER DOOR THUS FORCING MY BROTHER IN LAW TO ROLL THE WINDOW DOWN AND CRAWL OUT. WHEN HE DID THIS, HE GOT HIS FOOT CAUGHT AND ENDED UP FALLING RIGHT ON HIS SHOULDER CAUSING BRUISING AND SCRAPES. IF HE WAS ABLE TO GET OUT OF THE BACK SEAT OF THE CAR, NONE OF THIS WOULD HAVE HAPPENED. ALSO IT IS AN ANNOYANCE. PASSENGERS IN THE BACK SEAT HAVE TO WAIT FOR THE DRIVER OR FRONT SEE PASSENGER TO UNLOCK THE DOORS FOR THEM TO GET OUT.

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TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS STARTED REMOTELY AND THE CONTACT SMELT BURNING PLASTIC. WHEN THE CONTACT ENTERED THE VEHICLE, THE REAR WINDOW EXPLODED BOTH OUTWARD AND INWARD WITH SOME GLASS ON THE BACKSEAT. THE CONTACT EXITED AND EXAMINED THE VEHICLE AND HE DISCONNECTED THE BATTERY AS A PRECAUTION. THE VEHICLE WAS SITTING WITH THE HOOD OPEN WAITING TO BE TOWED TO THE DEALER (HANNA MOTORS 371 HUME ST, COLLINGWOOD ON L9Y 1W5 705-445-4300). THE CONTACT LIVES IN THE US AND WAS VISITING RELATIVES IN CANADA. THE CONTACT MENTIONED JUST GETTING THE VEHICLE'S WINDOW REPAIRED BY A GLASS INSURANCE COMPANY WAS DIFFICULT AND OFFERED NO ASSISTANCE. THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 54,000.

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LIKE MANY, MANY OTHER OWNERS OF THE 3.5L V6 ECOBOOST F150 I'M EXPERIENCING A RATTLE NOISE WHEN I START MY VEHICLE. THE NOISE ONLY OCCURS WHEN THE VEHICLE STARTS, AND ONLY LASTS FOR A FEW SECONDS. ONLINE RESEARCH LEADS ME TO BELIEVE IT'S RELATED TO THE TIMING CHAIN AND TIMING CHAIN COMPONENTS. AT JUST 41K MILES, I'M BARELY PAST THE FACTORY WARRANTY PERIOD AND WILL LIKELY BE FORCED TO PAY UPWARDS OF $4,000 FOR REPAIRS. HERE IS A LINK TO A YOUTUBE VIDEO THAT CAPTURES THE SAME NOISE/ISSUE I'M EXPERIENCING: HTTPS://YOUTU.BE/BVS16U_UXMW

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BRAKES EXTREMELY PEDAL SPONGE TO THE FLOOR. EXTREME BRAKE STOPPAGE. VEHICLE WAS IN MOTION AND WAS ABLE TO STOP SLOWLY ON CITY STREET. I SENT IT BACK TO A NEAR HOME TO STAY. EXTREMELY CLOSE TO COLLISION. NO DAMAGES. REPLACED MASTER CYLINDER TO REPAIR CENTER. DEALERSHIP WAS NOT AVAILABLE.

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AFTER TOWING FOR MORE THAN 300 MILES THE ENGINE WILL DIE EVERY TIME I COME TO A SLOW DOWN OR STOP. IT WILL RESTART ONLY TO INSTANTLY DIE AGAIN UNLESS THE THROTTLE IS PRESSED REVVING THE ENGINE AND DROPPING IT INTO DRIVE. THIS IS VERY DANGEROUS ESPECIALLY TOWING AT BUSY INTERSECTIONS WHEN STALLING OUT CAN LEAD TO GETTING T-BONED. THIS ONLY HAPPENS TOWING AND NEVER GIVES A CODE SO FORD SAYS THEY CAN'T FIX WHAT THEY CAN'T SEE.

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WE WERE STOPPED AT A SIGNAL ON A BUSY HIGHWAY AND THE VEHICLE COMPLETELY DIED IN THE MIDDLE OF THE ROAD LEAVING US IN A DANGEROUS SITUATION UNABLE TO ESCAPE THE HEAVY TRAFFIC. A TOW TRUCK PUSHED US OFF THE ROAD UNTIL WE COULD BE TOWED. IT TURNED OUT TO BE A FAULTY STARTER (TRUCK HAS ECOBOOST). I CONTACTED FORD VIA CHAT, AND THEY BASICALLY DID NOTHING. OUR LIVES WERE AT RISK AND THEY NEED TO HAVE THEIR STARTERS IN ECOBOOST VEHICLES INVESTIGATED. THIS IS RIDICULOUS TO MAKE A VEHICLE THAT CAN FOR NO REASON JUST STOP DEAD IN THE MIDDLE OF A ROAD THROUGH NO FAULT OF OURS.

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AT 31K MILES I STARTED TO GET A CLUNKING NOISE IN THE RIGHT SIDE REAR. TOOK IT TO DEALER, THEY CHECKED IT OUT AND SAID IT WAS DUE TO PLAY IN THE AXLE BEARING. THEY SAID FORD TOLD THEM NOT TO TOUCH IT BECAUSE IT WAS AN INHERENT CHARACTERISTIC OF THE VEHICLE. I CALLED FORD AND THEY TOLD ME THE SAME THING. I FILED A COMPLAINT WITH THE BBB AND FORD TOLD THEM THERE IS NO PROBLEM. WHEN THE TRUCK FLEXES ( GOES OVER UNEVEN ROADS ) IT SOUNDS LIKE ROCKS ARE BOUNCING AROUND THE BED. I WAS TOLD BY FORD THAT THIS DOES NOT HAPPEN TO ALL TRUCKS, JUST SOME. THE DEALERS HANDS ARE TIED. FORD WILL NOT RECOGNIZE THAT THERE IS A PROBLEM.

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TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT BRAKE PEDAL STIFFENED WITHOUT WARNING WHICH HAD MADE IT DIFFICULT TO DEPRESS THE BRAKE PEDAL WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT HAD TAKEN THE VEHICLE TO TINDOL FORD (1901 E FRANKLIN BLVD, GASTONIA, NC 28054) WHERE AN INSPECTION WAS PERFORMED ON THE VEHICLE HOWEVER, THE DEALER FOUND NO FAULT WITH HIS BRAKES OR BRAKE MASTER CYLINDER. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 20V332000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000.*DT CONSUMER STATED HE TOOK THE VEHICLE TO A DIFFERENT DEALER AND HAD IT DIAGNOSED VEHICLE HAD A DEFECTIVE BRAKE BOOSTER, PARTS WERE UNAVAILABLE.*JB

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TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT THE DASHBOARD WAS SEPARATING. THE VEHICLE WAS TAKEN TO DICK SMITH FORD OF COLUMBIA (7201 GARNERS FERRY RD, COLUMBIA, SC 29209) WHERE IT WAS INSPECTED BUT, WAS NOT REPAIRED. THE CONTACT STATED THAT HE WAS NOT PROVIDED ANY INFORMATION AS TO WHAT CAUSED THE DASHBOARD TO SEPARATE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED THE CLAIM FOR THE REPAIR. THE CONTACT WAS PROVIDED WITH A CLAIM NUMBER WHICH WAS LATER CLOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.

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OPENED THE BACK DRIVER'S SIDE DOOR AND PICKED UP MY WEED EATER STRING OUT OF THE FLOOR AND WHEN I CLOSED THE DOOR THE BACK GLASS BLOWED OUR!!! THE VEHICLE WAS PARKED NOT RUNNING AND SITTING UNDER MY CARPORT .

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REGISTRO

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LOSS OF BRAKE FUNCTION WHILE DRIVING ON HIGHWAY. PEDAL TO THE FLOOR WITH NO WARNING LIGHTS / CHIMES. BRAKE FLUID RESERVOIR APPEARED FULL - NO EXTERNAL SIGNS OF LEAKS. BRAKE PEDAL HAD A MIND OF IT'S OWN! BRAKES WOULD WORK, THEN PEDAL TO FLOOR, THEN BRAKES WOULD WORK, THEN NOT.......... TOWED TO DEALER ON 8/13/2020 8/14/2020 - DEALER STATES BRAKE BOOSTER FAILURE WITH BRAKE FLUID LEAKING INTO BRAKE BOOSTER. JOHNSON / SEWELL FORD IN MARBLE FALLS, TX. NO MENTION OF MASTER CYLINDER OR BRAKE VACUUM PUMP INVOLVEMENT? (ECOBOOST 3.5 ENGINE CONFIGURATION) BOOSTER ON BACK ORDER, MAY BE WEEKS TO MONTHS! MY BUILD DATE (3/2017 AT DEARBORN PLANT) IS ALMOST ONE YEAR LATER THAN THE BUILD DATES SHOWN IN THE PENDING RECALL 20S31, BUT APPEARS TO BE THE SAME PROBLEM.

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TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT THE TRANSMISSION COOLANT LINE WAS LEAKING TRANSMISSION FLUID. THE CONTACT STATED THAT THE FLUID WAS SPRAYING UP UNDERNEATH THE ENGINE AND THE PASSENGER'S SIDE FRONT WHEEL WELL AND AXLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER DON GASGARTH'S CHARLOTTE COUNTY FORD 3156 TAMIAMI TRL, PORT CHARLOTTE, FL 33952, 888-313-9652. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER HAD NOT YET BEEN CONTACTED. THE FAILURE MILEAGE WAS 64,000.

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FORD RECALLED 1.4 MILLION TRUCKS FOR THE LEAD FRAME. MODELS EFFECTED WERE 2011-2013. THIS 2017 MODEL WAS ALSO EFFECTED WITH A DEFECT IN THE LEAD FRAME BUT NOT ON RECALL LIST. PARTS ARE BACK ORDERED. TRUCK WOULD NOT DOWNSHIFT BELOW THIRD GEAR EVEN AT A COMPLETE STOP.

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TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT WHEN THE GEAR SHIFTER WAS SHIFTED INTO DRIVE, THE INSTRUMENT PANEL INDICATED THAT THE VEHICLE WAS IN NEUTRAL. ADDITIONALLY, WHEN THE GEAR SHIFTER WAS SHIFTED TO REVERSE, THE INSTRUMENT PANEL INDICATED THAT THE VEHICLE WAS IN PARK. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT SIMILAR VEHICLES WERE SUBJECTED TO NHTSA CAMPAIGN NUMBER: 17V053000 (POWER TRAIN, ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO JOHNSON FORD (694 EAST ST, PITTSFIELD, MA 01201) WHERE THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

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