What 1,066 owners told NHTSA about the 2017 Ford F-150 Supercab

FORD F-150 MOON ROOF RAMP/GUIDE JAW (PART # FL3Z1651070B/FL3Z1651071B) STOPPED WORKING. THE MOON ROOF MALFUNCTIONS GETTING SUCK IN THE OPEN MODE, OR FAILING TO CLOSE PROPERLY IF AT ALL. MANY FORD OWNERS HAVE EXPERIENCED THE SAME ISSUE, TO THE POINT THAT THERE ARE VIDEOS ON THE INTERNET PERTAINING TO THIS MALFUNCTION. WHILE ATTEMPTING TO GET THIS REPAIR FIXED AT THE FORD DEALERSHIP THE EMPLOYEES ADVISED ME THAT THEY SEE THIS ISSUE OFTEN, AND THAT THE GLASS SHATTERS AND BREAKS FROM THIS MALFUNCTION. I WAS QUOTED $400.00 TO REMEDY THE ISSUE, AND WOULD HAVE TO LEAVE MY VEHICLE AT THE DEALERSHIP FOR THE DAY. THE ESTIMATED TIME TO COMPLETE THE REPAIR WAS FOUR HOURS.

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THE FORD F-150 MULTI FUNCTION SWITCH HAS GONE BAD. THE WINDSHIELD WIPERS STAY ACTIVATED IN THE SLOWEST MODE. THIS OBSTRUCTS THE VIEW OF DRIVERS, AND IS DISTRACTING. THE PART NUMBER IS: FL3Z-13K359-AC. THIS MALFUNCTION IS AN ISSUE FOR 2015 MODELS AND NEWER. THERE ARE MANY VIDEOS ONLINE PERTAINING TO THIS MULTI FUNCTION SWITCH MALFUNTION.

NHTSA ODI 11416096

AFTER TOWING MY 2017 FORD F150 ECOBOOST EXHIBITS AN INTERMITTENT ENGINE STALL WHEN COMING TO A STOP WHILE TOWING. EXACT SAME ISSUE AS BELOW TSB, JUST MINE IS A 2017 MODEL TECHNICAL SERVICE BULLETIN 2.7L - WHILE TOWING - INTERMITTENT ENGINE STALL WHEN COMING TO A STOP - BUILT ON OR BEFORE 27-NOV-2017 18- 2249 16 AUGUST 2018 MODEL: FORD 2018 F-150 ISSUE: SOME 2018 F-150 VEHICLES EQUIPPED WITH A 2.7L ECOBOOST ENGINE AND BUILT ON OR BEFORE 27-NOV2017 MAY EXHIBIT AN INTERMITTENT ENGINE STALL WHEN COMING TO A STOP WHILE TOWING. ACTION: FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION. WARRANTY STATUS: ELIGIBLE UNDER PROVISIONS OF NEW VEHICLE LIMITED WARRANTY COVERAGE WARRANTY/ESP COVERAGE LIMITS/POLICIES/PRIOR APPROVALS ARE NOT ALTERED BY A TSB. WARRANTY/ESP COVERAGE LIMITS ARE DETERMINED BY THE IDENTIFIED CAUSAL PART AND VERIFIED USING THE OASIS PART COVERAGE TOOL. LABOR TIMES DESCRIPTION OPERATION NO. TIME 2018 F-150 2.7L: REPROGRAM THE PCM (DO NOT USE WITH ANY OTHER LABOR OPERATIONS) 182249A 0.3 HRS. REPAIR/CLAIM CODING CAUSAL PART: RECAL CONDITION CODE: 04

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AFTER 40 MILE ON THE HIGHWAY DRIVE, I'VE GOT OFF THE OFFRAMP AND CAME TO A RED LIGHT. WHILE I WAS STOPPED MY TRUCK STARTED TO IDLE ROUGH FOR ABOUT 10 SECONDS AND FINALLY STALLED. NO CHECK ENGINE OR WARNING LIGHTS APPEARED OTHER THAN A NOTIFICATION ON THE DASH SCREEN STATING TO PRESS BRAKE TO START. I THEN PRESSED THE BRAKE AND PUSHED START AND IT TURNED ON RIGHT AWAY. I THEN DROVE IN THE CITY FOR ANOTHER 20 MILES WITH NO PROBLEM AND THEN EVIDENTLY IT HAPPENED AGAIN WHEN I GOT TO A STOP. RESTARTED RIGHT AWAY WITH NO SECONDARY ISSUES. I TOOK IT TO MY LOCAL DEALERSHIP. THEY KEPT IT OVER NIGHT TO RUN TESTS BUT THERE WAS NO SUCCESS ON RECREATING THE PROBLEM. THEREFORE, NO REPAIR WAS MADE. I DO FIND THIS SITUATION UNSAFE DUE TO POSSIBLE FAULT OCCURRING AT HIGHWAY SPEEDS OR ON A HILL WHILE DRIVING.

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THE TEMPERATURE WAS ABOUT 17 DEGREES FAHRENHEIT. THE DRIVER AND .AND DRIVER SIDE REAR DOORS WOULD NOT LATCH UPON CLOSING. I WAS ABLE TO GET THE DOORS TO LATCH BY HEATING THE LATCH WITH A HAIR DRYER, SPRAYING THE LATCH WITH SILICONE LUBE, AND SIMULTANEOUSLY OPERATING THE ELECTRIC LOCK SWITCH MULTIPLE TIMES. I HAVE HAD NO FURTHER PROBLEMS. FORTUNATELY, I WAS AT HOME WHEN THE PROBLEM OCCURRED. HAD I BEEN ON THE ROAD, I WOULD HAVE BEEN STRANDED. THE VEHICLE WAS STATIONARY WHEN THE PROBLEM WAS DISCOVERED.

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THE APIM MODULE IS GOING OUT OF THE TRUCK IT IS A 2017 FORD NAVIGATION IS NOT WORKING RADIO IS SLUGGISH. NO GPS SIGNAL!

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THE AUTOMATIC TRANSMISSION SHIFTS ABRUPTLY UP AND DOWN THROUGH GEARS CAUSING THE TRUCK TO BUCK AND JERK. WHEN DRIVING THE TRANSMISSION WILL JERK THE TRUCK FORWARD AND BACKWARD. THIS IS OCCURRING ON CITY STREETS WHILE IN MOTION. THE TRUCK HAS APPROX. 50K MILES ON IT AND THIS STARTED HAPPENING IN JANUARY.

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THE LATCH ON THE DOORS OF THE TRUCK DOES NOT LOCK WHEN THE TEMPERATURE GETS VERY COLD OUTSIDE POSSIBLY CAUSING ANY ADULT OR CHILD TO FALL OUT OF THE VEHICLE WHILE MOVING OR PARKED , THIS IS A CONCERNED AND SAFETY ISSUE FOR ANY AGES . ALSO CAR MAKES RATTLE NOISE AND AT TIMES SHUT OFF AND RECENTLY HAVING OIL LEAK .IS A 2017 IT SHOULDN'T HAVE ANY PROBLEMS .

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TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT WAS INFORMED BY A FRIEND THAT SAW ON THE NEWS THAT THE VEHICLE YEAR, MAKE AND MODEL HAD RUSTING TO THE DRIVESHAFT AND HANGER BEARING. THE CONTACT EXAMINED HIS VEHICLE AND SAW THAT THE DRIVESHAFT AND HANGER BEARING WERE RUSTED. THE CONTACT INFORMED THE MANUFACTURER WHO THEN INFORMED THE CONTACT THAT THEY WERE NOT AWARE OF THE FAILURE AND TO TAKE THE VEHICLE TO A FORD DEALER FOR DIAGNOSIS. THE CONTACT TOOK THE VEHICLE TO ED SHERLING FORD INC (805 GLOVER AVE, ENTERPRISE, AL 36330) HOWEVER, THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 58,264.

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IT IS KNOWN THAT FORD HAS A PROBLEM WITH THE CAM PHASERS ON THEIR 3.5 ECO BOOST ENGINE. MINE WENT BAD AND WERE REPLACED UNDER WARRANTY IN NOVEMBER 2019 AND APPROXIMATELY 45,000 MILES. NOW AT 70,000, THE CAM PHASERS ARE NEEDING REPLACED AGAIN. FORD IS REFUSING TO COVER THIS EXPENSE AS MY TRUCK IS NOW OUT OF WARRANTY. IT IS ALSO KNOWN THEIR CAM PHASER FIX DOES NOT SOLVE THE ISSUE, THUS THE PROBLEM IS RECURRING. THIS IS OBVIOUSLY A MANUFACTURER DEFECT AND SHOULD BE COVERED IN FULL. THIS IS A HUGE ISSUE EFFECTING THE MAJORITY OF FORD 3.5 ECO BOOST ENGINES. WHY WILL FORD NOT OWN UP TO THIS MANUFACTURING DEFECT?

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ELECTRICAL : RADIO WILL RANDOMLY CUT OUT. TYPICALLY WHEN TRUCK STARTS RADIO WONT WORK. HAVE TO EITHER WAIT HOUR, OR DISCONNECT BATTERY. SEEMS LIKE TYPICAL ISSUE. SEATBELT : PASSENGER SEATBELT WONT RETRACT BACK. CAN HAND FEED THEN PULL OUT BY HAND. CALLED DEALER SAID 3 YEAR 60 THOUSAND FOR WARRANTY IM OVER 3 YEARS AND AT 71K MILES. PRICE OF ASSEMBLY WAS OVER $500. [XXX] OUTRAGEOUS FOR A SEATBELT. NO IDEA WHEN IT HAPPENED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11399192

GOOD DAY TO WHOM IT MAY CONCERN, ON FEBRUARY 13,2021 I HAD A MAJOR BRAKE FAILURE WHILE PARKING MY TRUCK WHEN THE BRAKE PEDAL WENT TO THE FLOOR AS I WAS BACKING UP. THE REASON THIS IS A CONCERN IS THAT I REGULARLY HAVE MY VEHICLE SERVICED AT ONLY FORD DEALERSHIPS. THE TWO MOST RECENT TIMES I HAD SERVICE WAS ON JANUARY 21,2021 THE WORKS OIL AND FILTER CHANGE WHICH INCUDES INSPECTING INSPECTING THE BRAKE SYSTEM; AND OCTOBER 27,2020 THE WORKS OIL AND FILTER CHANGE WHICH INCLUDES INSPECTING THE BRAKE SYSTEM AT WHICH TIME I HAD REAR BRAKE WORK DONE BY FUTURE FORD LINCOLN OF CONCORD 2258 DIAMOND BLVD. CONCORD CA.94520. THE TECHNICIAN SAID IT WAS TO MUCH PRESSURE APPLIED TO MY BRAKES WHILE BACKING UP AND PARKING. I HAVE NOT EVER EXPERIENCED THIS THROUGH OVER 40 YEARS OF DRIVING AND IT IS A VERY CONCERNING ISSUE THAT I WOULD LIKE TO KNOW IF IT CAN BE INVESTIGATED INTO PLEASE. THANK YOU

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THE 2017 F-150 SUDDENLY EXPERIENCED ELECTRICAL PROBLEMS INCLUDING; TAILGATE UNINTENDED OPENING, BLIS (BLIND SPOT INFORMATION SYSTEM) FAILURES, CROSS TRAFFIC ALERT FAILURES AND REAR CAMERA BLUE SCREEN FAILURES. THESE FAILURES OCCUR AT A STATUS OF THE VEHICLE, EG. LOCKING THE DOORS, SHIFTING INTO GEAR, USE OF KEY FOB OR PROXIMITY SENSORS TO TAILGATE.

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DRIVER AND PASSENGER LOCKS WILL FREEZE AND THEY WILL NOT CLOSE OR LOCK. VERY DANGEROUS.

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IN BELOW FREEZINNG TEMPS THE DOOR LATCHES FREEZE UP. MAKIG IT HARD TO ENTER THE TRUCK AND ONCE IN THE DOORS REFUSE TO LATCH CLOSED, SO UNLESS YOU WANT TO DRIVE AROUND WITH THE DOORS UNLATCKED YOU HAVE TO WAIT UNTIL THE TRUCK WARM UP ENOUGH TO THAW THE LATCHES. NOT WHAT YOU WANT FROM A $38K TRUCK .

NHTSA ODI 11396639

CABIN HEATING/WINDSHIELD DEFROSTING SYSTEM NOT WORKING, ONLY BLOWS SOME WARM AIR THROUGH PASSENGER SIDE DASH VENTS, ONLY COLD AIR TO FLOOR, DRIVERS SIDE DASH VENTS AND WINDSHIELD DEFROST. UNABLE TO CLEAR FOG/FROST FROM WINDSHIELD {SAFETY ISSUE}, PER FORD TSB 20-2236 FORD DEALERSHIP NOT FAMILIAR WITH THE TSB.

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THE DOORS WILL NOT OPEN WHEN THE WEATHER IS BELOW FREEZING. AFTER LETTING THE TRUCK HEAT UP FOR APPROXIMATELY 30 MINUTES, I WAS ABLE TO PRY OPEN THE DOOR, HOWEVER WHEN I ATTEMPTED TO CLOSE THEM, THEY WOULD NOT LATCH. AFTER ANOTHER 30 MINUTES, I WAS ABLE TO CLOSE THE DOOR AND PRESS THE LOCK BUTTON TO GET THEM TO LATCH, BUT THEN THE DOORS WOULD NOT OPEN AT ALL AFTERWARDS DESPITE MY PRYING. THIS IS A MAJOR SAFETY ISSUE AS I HAD MY TODDLER IN THE BACK SEAT AND I COULD NOT ACCESS THE TRUCK. THIS HAS HAPPENED AFTER I'VE ALREADY HAD IT TAKEN INTO THE DEALERSHIP WHERE THEY PERFORMED THEIR RECALL FIX, THE FIX DID NOT WORK AND THEY SAY THEY HAVE NOTHING ELSE THEY CAN DO.

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WHILE DRIVING AT 40-50 MPH MY TRUCK ENCOUNTERED A HARSH ROARING SOUND AS IF IT WAS GOING OFF THE ROAD. I HAD ALSO ENCOUNTERED HARD SHIFTING FROM 4 TO 5 AND 6 GEAR. WHEN I ATTEMPTED TO CONTACT THE LOCAL DEALERSHIP. I WAS TOLD THAT IT WOULD BE 3 WEEKS BEFORE THEY COULD LOOK AT THE VEHICLE. I TOOK THE TRUCK TO A LOCAL ASE CERTIFIED MECHANIC AND HE WAS ABLE TO DETERMINE THAT THE TORQUE CONVERTER WAS BAD. THE TRUCK WAS PURCHASED IN 2017 WITH 6000 MILES AS A CERTIFIED PRE OWNED FORD TRUCK WITH 100K WARRANTY. I HAVE 98K AND NEED TO HAVE THIS ISSUE RESOLVED IMMEDIATELY.

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THE TRANSMISSION HAS FAILED TWO TIMES. THE 10R80 TRANSMISSION IS KNOWN TO SHIFT ERRATIC AND CAUSE THE TRUCK TO RANDOMLY PICK GEARS. IT WILL ALSO RENDER THE GAS PEDAL USELESS. THIS WILL CAUSE YOU TO BE UNABLE TO ACCELERATE INTO THE FLOW OF TRAFFIC. IT WILL HOLD A GEAR AND THEN SLAM INTO THE NEXT GEAR AND SOMETIMES IT WILL STAY IN 3RD OR 5TH AND TRY TO START OFF THAT WAY. ITS A VERY DANGEROUS ISSUE. THE FIRST TIME MY TRANSMISSION WENT OUT IT TOOK FORD OVER A MONTH TO GET IT GOING AGAIN. NOW IT IS IN THE SHOP FOR THE SAME ISSUE AND IT HAS BEEN THERE FOR OVER THREE MONTHS AND IS STILL THERE.

NHTSA ODI 11394600

VEHILCE HAS A CHRONIC UNREPAIRABLE OIL PAN LEAK, INDICATIVE OF ENGINES PRODUCED IN THE KANSAS CITY OR DEARBORN PLANTS, NHTSA ID#10143101 JUN22,2018, FORD HAS REPLACED THE VEHICLES OIL PAN FOUR TIMES.

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COMPUTER SYSTEMS VOICE CONTROL AND MANUAL SYSTEM CONTROLS TIED TO THE COMPUTER SYSTEM IN SYNC3 HAS A 30-60 SEC. RESPONSE DELAY REQUIRING EYES TO BE TAKEN OFF THE ROAD TO ANSWER CALLS, MUTE SOUND, USE NAVIGATION, AMONG OTHER SAFETY FEATURES. THIS HAS MADE THE ENTIRE SYSTEM UNUSABLE AND APPARENTLY IS A COMMON AND KNOWN ISSUE WITH THIS SYSTEM. THE ISSUE OCCURS ALL OF THE TIME REGARDLESS OF BEING STATIONARY OR MOVING, DAY AND NIGHT, IN CITY OR ON HIGHWAY, AND HAS MANY TIMES BEEN A HAZARD WHILE DRIVING. THIS HAS OCCURRED STARTING IN JUNE OF 2019 AND CONTINUES TO GET WORSE.

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FEB. 2019, DOORS WOULD NOT CLOSE ONCE OPENED. ' HAD TO TAKE WIFE TO WORK, HAD TO TIE BOTH FRONT DOORS CLOSED FROM INSIDE OF VEHICLE. TSB 18N03 APPLIED IN FEB. BY LOCAL DEALER. DEC. 2020; FRONT DOORS FROZE OPEN; WOULD NOT SHUT. TSB 19N03 APPLIED ON JAN. 14, 2021. ON JAN. 23, 2021, AGAIN DRIVERS DOOR WOULD NOT SHUT DUE TO FREEZE. HAD TO HOLD DOOR CLOSED WITH LEFT ARM WHILE PICKING UP SUPPLIES. THIS WAS 10 A.M. ON SAT. THE 23RD OF JAN.2021. THE VEHICLE WAS STATIONARY WHEN I NOTICED THE DOORS WOULD NOT CLOSE. I HAVE SHORT VIDEO, BUT TOO LARGE FOR THE 5 MB LIMIT. I UNDERSTAND FORD IS NAMING THIS "CUSTOMER SATISFACTION PROGRAM." I SUBMIT, THIS IS A SERIOUS SAFETY ISSUE.

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AT 62,000 MILEAGE, THE AC COMPRESSOR HAD TO BE REPLACED AND BELT THAT I WAS WARNED WOULD SEIZE. I AM A FIRST RESPONDER DRIVING INTO OUR NEARBY MOUNTAIN RANGE. WE DROPPED OFF THE TRUCK AT THE SANTA CRUZ, CA FORD DEALERSHIP ON SEP 28, 2020 AND THE JOB WAS COMPLETED ON FRI OCT 2, 2020. THEY SAID IT WAS FIXED. 10 MINUTES LATER THERE WAS NO AC AS WE DROVE HOME. THIS WAS DURING THE CA WILDFIRE SEASON AND DAILY AQI CHECKS FOR HEALTH HAZARDS. I BROUGHT IT BACK IN ON MON, OCT 5, 2020, THEY SAID THEIR MACHINE WAS BROKEN AND THEY HAD TO SEND IT OUT. WE HAD TO DRIVE WITH OUR CHILDREN IN HAZARDOUS WILDFIRE AIR QUALITY ALL OF OCTOBER WITH THE WINDOWS DOWN. THE DEFROST DID NOT WORK EITHER PROPERLY, BLOWS INTO FACE INSTEAD, SO THE WEATHER TURNED ANDRESULTED IN ME GETTING DISPATCHES, DRIVING IN THE DARK THROUGH THE MOUNTAINS WITH NO DEFROST WINDSHIELD FUNCTION. HAZARD. THEIR MACHINE WAS FIXED DEC 18, 2020 SO I BROUGHT IT IN AGAIN. IT DID NOT WORK, AND THE AC AND DEFROST STILL BROKEN AS MECHANICS DETERMINED A CONNECTING PART THEY BROKE OFF IN ATTACHING THE MACHINE TO MY TRUCK AND NOW HAD TO ORDER THAT PART FROM DETROIT. I BROUGHT IT IN JAN 7, 2021 AND IT WAS SUPPOSEDLY ALL FIXED. 3 DAYS LATER NO AC OR DEFROST. I WORK WITH A SHERIFF DEPT WHO HAS HAD THIS OCCUR TO THEIR FLEET OF F150'S THIS LAST YEAR, AND BEEN GIVEN THE RUNAROUND WITH SUPPOSED FIX. THEY AUCTIONED OFF THEIR TRUCKS BECAUSE IT WAS NEVER PROPERLY RESOLVED. THIS SEEMS LIKE A POSSIBLE FORD PART RECALL, AND IS A HAZARD FOR DRIVERS.

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MY VEHICLE BATTERY IS DEAD EVERY MORNING I TOOK IT TO TWO DIFFERENT FORD DEALERS AND THEY COULD NOT TELL ME THE ISSUE BUT STILL HAD TO PAY FOR THE DIAGNOSIS FEE. AT FIRST MY 17 FORD F150 WOULD MAKE ALMOST A JERKING NEXT DAY MY VEHICLE WOULD NOT START. I REPLACED THE STARTER AND BATTERY AND THE VEHICLE STARTED AFTER THAT BUT THE NEXT MORNING DEAD AGAIN.

NHTSA ODI 11388646

ON DEC 27 OWNER OPENED THE REAR RIGHT DOOR OF THE VEHICLE, WHEN ATTEMPTING TO CLOSE THE DOOR IT WAS OBSERVED THAT THE LATCH DID NOT FUNCTION DUE TO POSSIBLE ICE ACCUMULATION ON THE LOCKING MECHANISM OF THE DOOR. SUSPECT THAT THE DOOR IS ALLOWING TOO MUCH WATER IN DURING MILD TO MODERATE RAIN EVENTS AND THE DOOR HAS A DESIGN FLAW RESULTING IN INADEQUATE DRAINAGE AND AIR CIRCULATION IN THE DOOR CAUSING THE LOCKING MECHANISMS TO FAIL. VEHICLE WAS NOT ABLE TO BE DRIVEN ON THE 27TH AS THE ICE HAD NOT MELTED YET AND THE LATCH CONTINUED TO FAIL. ON THE 29TH, THE DOOR WAS FINALLY ABLE TO LATCH AGAIN AFTER IT WARMED UP. BELOW ARE SOME OF THE METEOROLOGICAL CONDITIONS DURING THAT TIME. VEHICLE COULD NOT BE SECURED DURING THIS TIME AND THE DOOR HAD TO BE RATCHET STRAPPED SHUT FROM THE INSIDE. DURING THE DAY OF DEC 26 THROUGH NIGHT OF THE DEC 27, DAY TIME HIGHS OF MID 30S AND OVERNIGHT LOWS IN THE LOW 20S WITH RAIN ON DEC 24TH.

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