What 1,066 owners told NHTSA about the 2017 Ford F-150 Supercab

I started my truck with my remote starter. After letting it run and warm up for a couple minutes, we opened the doors to find cab filled with smoke. I immediately shut off the truck. I than let it air out for a few seconds to see where the smoke was coming from. I seen from standing by driver door it was smoking from behind the rear passenger seat as I run around front of truck to passenger door I hear the rear back window shatter

NHTSA ODI 11437895

Rear defroster started smoking during morning warm up using remote start. Rear windshield was shattered violently. Very dangerous situation to be in. The shattering happened during a drive.

NHTSA ODI 11437082

The contact owned a 2017 Ford F-150. The contact stated that while operating the vehicle, smoke and heat were suddenly present inside the cabin of the vehicle. After exiting the vehicle the fire department was called to the scene and extinguished the flames. During the incident, the vehicle was destroyed and towed away. The contact indicated that the flames had started behind the front seats inside the cabin of the vehicle but the cause of the fire was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 47,000. THE CONSUMER STATED THERE WAS NO POLICE OR FIRE REPORT, BUT BOTH ARRIVED AT THE SCENE. THE CONSUMER SUFFERED FROM 3RD DEGREE BURNS ON THE ARM.

NHTSA ODI 11436913

Unable to remove lug nuts with provided tire tool. Took to Gary Yeomans Ford in Daytona Beach, FL. Was informed that my Lugnuts where Swollen and needed to be replaced. Paid $96 + tax for this repair.

NHTSA ODI 11436061

Steering keeps on vibrating… feels like the whole truck is bouncing. Have done multiple alignments, rotates, balances, tire replacement and nothing has worked the steering gets very stiff around 70-80 mph and rides smooth then bumpy over and over , riding bumpy most of the time it’s on and off and it has nothing to do with what speed I go above 65-70 mph making me swerve and jerk the truck repeatedly. Also truck tends to vibrate obnoxiously at an idle almost like it’s going to die on me, I noticed this happening in drive when I come to a stop it stutters and almost dies… it has died 3 times on me now and have got 1 check engine light that has disappeared.thinking this may have something to do with the steering vibrations.

NHTSA ODI 11434906

While driving my vehicle the rear driver's side window completely shattered for no apparent reason. Weather conditions were clear and temperatures were mild (80 degrees). If a passenger would have been in the back seat at that time there could have been serious cuts from glass shards. I have an appointment on Sep. 28, 2021 to have the window replaced by a independent service center.

NHTSA ODI 11434357

I purchased this vehicle new in 2017 and since then I have had an intermittent issue with the rear camera when put into reverse. Either frozen image, static lines and yellow screen. When the image it frozen, it looks like its working but nothing in the screen is moving. If something is behind me I would not see it and think its clear. Ford has replaced the camera 1 time but I dont think thats the issue because I disconnected all the wires in the tail gate (where the camera is) and it still messes up. I have seen online a lot of other people with the same truck and same issue. here is a video of my issue. https://www.youtube.com/watch?v=xAx6haPQ8Ho

NHTSA ODI 11434363

Went to change tires on 09/18/2021 @ Discount Tire and found that the rug nuts on wheels are swelled. In order to replace tires, I had to buy new sets of rug nuts. Ford sold its BEST SELLING trucks with defective/deficient rug nuts.

NHTSA ODI 11433495

Had tire failure on interstate 59 in Alabama. Went to change tire on truck and found lug nut wrench would not fit any of the lug nuts. All lug nuts distorted. Alabama State Trooper came to assist. He had a an electric impact wrench with multiple sockets and found an oversized socket and proceeded to remove lug nuts. Called local Ford dealership ( Cleveland Tn.) that has performed 100% of service on my truck since purchase And was told that lug nuts were swollen…. Asked service manager if they check lug nuts during tire rotation, and was told they inform customers if they need to be replaced.. Asked why I wasn’t informed… Also, is it reasonable to expect a lug nut wrench to fit in a roadside emergency? Replied that other auto manufacturers have the same problem.. Apparent design issue. Two piece hollow cap design hex collapses / distorts when torqued. Service techs just move to a larger socket which further distorts during impact wrench torquing.

NHTSA ODI 11433257

The contact owns a 2017 FORD F-150. The contact stated that the rear glass sliding window had become defective due to the sliding track. The contact also stated that the top track had detached from the window which allowed moisture to enter the cabin of the vehicle. The contact had taken the vehicle to a dealer and was given an estimate for the repair of the window. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 28,000.

NHTSA ODI 11433099

Oil pan is leaking TSB 20-2051 superceeds a previous TSB. After searching online this is a known issue acknowledged by the mafacturer affecting numerous vehicles that should be covered through a manufacture recall. The latest TSB states to replace the plastic oil pan with with a metal oil pan. This is an obvious manufacturing defect that consumers should not have to pay to repair.

NHTSA ODI 11431517

Eastbound I-94 around Burns Harbor, IN. High speed, high density traffic. High temperature warning illuminated on dash while the temperature gauge went to full cold. Within seconds the engine lost power, forcing me to navigate to the shoulder of the highway. I was successful, but the loss of power and the resulting speed differential put myself and other traffic at a significant risk of collision. The vehicle was shut down and checked for any signs of overheating. With no signs of overheating the vehicle was restarted and we continued to our destination. The following day the problem was diagnosed by Castle Ford, Michigan City, Indiana as a faulty cylinder head temperature sensor; there was not a problem with high temperature. The sensor has been replaced and there has been no further issue.

NHTSA ODI 11431086

Slopping shifting. Lunges forward at slow speed shifting. Hard down shifting at times.

NHTSA ODI 11430854

2017 Ford F 150 5.0 6 speed 4x4 transmission failed at 93000 miles in February 2021. Torque Convertor was replaced. August 13 2021, vehicle went into limp mode at highway speed and slammed into low gear causing a sudden slow down on the interstate. Wrench light was on and no gear selector indicator working. Was able to drive to dealership for diagnoses but no time availability until October 2021 or mid November 2021. Vehicle towed to AAMCO and diagnosed with Range Sensor Issue. Cannot order part due to being on back order. Suggested repair is full remanufactered transmission with 3 year 100k warranty. Vin number is not identified as being part of latest TSB or EXTENDED WARRANTY COVERAGE FOR THIS ISSUE.

NHTSA ODI 11429726

Why is nothing being done with the ford 10R80 transmission and the shifting issues. I would hate to have my transmission lock up on the highway, because ford says it's normal for the loud clunking and banging when is shifts I see there are many class action suits involved in this issue but still Ford is doing nothing

NHTSA ODI 11429640

My safety was put at risk when the the truck would not start after stopping at a light. This happened three times. The last two times on July 18th and August 11th, after shutting off the truck would not restart and the speed limit on each road is 45-55 mph. Police had to come block the road because it was unsafe. The dealer took the vehicle in on Aug 2-6th and advised that it was fixed, only for it to happen again on the 11th. No warning messages were present.

NHTSA ODI 11428848

I was driving my vehicle stopped at a red light the light turned green I started to go through the intersection and when I got halfway through the intersection a loud clunk stopped my vehicle in the middle of the intersection I almost got rear ended and then I shut my vehicle off I started it back up and it kept lunging forward the transmission was having issues

NHTSA ODI 11427956

My son, Marine LCpl Ryan McCoy, was driving on I95 in Virginia back to Camp Lejeun when he heard a “pop” sound. Assuming something was wrong, he pulled over to the breakdown lane. The vehicle began to smoke and the temperature gauge shot up to the hottest it could register. At that time, he turned off the vehicle and exited. He noticed the front of the vehicles so in flames and began to run away from the vehicle and saw the vehicle violently explode. He called 911. Stare Trooper Joseph Worley arrived and he called a tow truck. When the fire went out, the trooper left without checking to see if Ryan was okay or had a ride anywhere. The tow truck dropped Ryan at the nearest rest stop and the tow truck took the vehicle to Interstate Garage.

NHTSA ODI 11427776

Intermittent wipers do not shut off.

NHTSA ODI 11427061

The 10-speed transmission has had issues smoothly transition gears since I acquired it in early 2017. For years I have dealt with constant rough shifting, random clunking while driving at low speeds but now the issue seems to have progressed to the transmission sticking at higher speeds. I was driving recently at about 45mph and rpms just started roaring and it would not transition gears. The truck was in drive when this happened. When it finally did grab there was a hard thrust and threw the vehicle forward. These issues are present all of the time. Every time I put it in gear there is a clunk and a thrust. I have had the truck into the dealer numerous times over the 4+ years only to be told it was the adaptive transmission trying to learn how I am driving. Now, the dealer is so backed up with transmission-related issues they require you to leave your vehicle for 7+ days before they can even look at it leaving the consumer stranded without a vehicle. They should have all of the service records.

NHTSA ODI 11425914

Steering Assist was once again disabled within a week after the last incident with Steering Assist Caution advisory. This time it almost caused an accident. Steering malfunction happened right at the moment while making a left turn at the inside lane of an intersection. While the steering wheel was turned left to negotiate the turn, the steering became stiff and made the vehicle encroached on the outside lane. Applied brake immediately and forced steered vehicle back to inside lane.

NHTSA ODI 11425580

Power steering becomes non-functional and " Steering Assist Fault Service Required" warning is displayed. Happened three times, twice within (Odometer reading) 44410 miles and again at 44951 miles. The vehicle is difficult to steer and can cause accidents especially during high speed on highways. The problem eventually goes away after letting the car rest with engine turned off for a while. The malfunction does not produce fault code and dealer is not able to troubleshoot/replicate.

NHTSA ODI 11424518

The contact owns a 2017 Ford F-150 equipped with Cooper Tires, Tire Line: Evolution H/T, Tire size: 275/65/R18, DOT Number: 3018. The contact stated that the driver’s side tire had started to form air bubbles on the sidewall. The contact took the vehicle to the local tire repair shop and was informed that the tire could blowout, and needed to be replaced. The tire was replaced. The manufacturer was not made aware of the failure. The failure mileage on the vehicle was 117,000. The tire failure mileage was 50,000.

NHTSA ODI 11419486

Transmission was shifting erratically, making it difficult to keep the proper speed on the thruway. Once I was able to pull over, the reverser gear stopped working, creating a hazard while I was trying to park in a busy parking lot. I am taking the car in this week to see what the issue is.

NHTSA ODI 11419323

The contact owned a 2010 Newmar Essex RV hauling a 2017 Ford F-150 Raptor. The stated that while driving at 60 mph, he was alerted by another driver that the 2017 Ford F-150 Raptor, had caught fire. The contact stated that the fire started from the hood and grille assembly of the vehicle. The contact attempted to extinguish the fire with a fire extinguisher, but was unsuccessful. The fire engulfed both vehicles. The fire department was able to extinguish the fire. A police report and fire department reports were filed. No medical attention was received however, the contact stated that his cat was injured. Both vehicles were towed to a wrecking yard and was deemed totaled by the insurance company. The vehicles will later be towed to salvage yard for the insurance company to perform an investigation. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a complaint was filed with the manufacturer. The failure mileage was 45,846.

NHTSA ODI 11418080