What 1,066 owners told NHTSA about the 2017 Ford F-150 Supercab

While attempting to accelerate from stop, vehicle would not accelerate. Vehicle was stuck in 7th gear and did not have enough power to accelerate through intersection. Cyclic vibration while maintaining constant speed. No vibration when coasting. Erratic shifting that causes jerking motions during gear change.

NHTSA ODI 11449790

Harsh shifting up and down, never shifts into 2nd gear jumps from 1st to 3rd and 3rd to 1st possibly unsafe on ice and snow packed roads. Shift lag intermittently.

NHTSA ODI 11448297

The contact owns a 2017 Ford F-150. The contact stated that while driving uphill at an undisclosed speed, the brake pedal would go to the floorboard while depressed. The vehicle was taken to the dealer and diagnosed that the brake master cylinder was leaking. The brake master cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was approximately 15,000.

NHTSA ODI 11447347

Vehile is parked outside every night. On some cold mornings, with temperatures below freezing, one or more of the door latches freeze shut. Sometimes the door will not open. The most dangerous thing that happens is that if a door is opened and the latch is frozen, the door will fail to latch closed. You try to close the door and it just bounces off the frame of the car. It will not stay closed. I had to drive my kids to school today with one child holding a door shut the entire time since it would not latch closed. Additionally, at these times, the power locking actuators fail to raise or lower the locking mechanism. This does not happen every time there is freezing weather, but it has happened 10+ times over the past ~2 years. Multiple doors are affected.

NHTSA ODI 11447043

It was 15 degrees F out last night. Both driver and passenger front doors would not latch when closed. The passenger door swung open as I turned the corner. Thankfully I did not have a passenger.

NHTSA ODI 11446589

The contact owns a 2017 Ford F-150. The contact stated while attempting to unlock the door, the door latch would not release. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 45,818.

NHTSA ODI 11446465

There is a known problem with the 2015-2020 model year F150s door latches freezing shut, when in sub freezing temperatures, the door will wildly bounce off the truck frame and open/close on a whim. Usually I have either spent extra time in the mornings idling with the heat on long enough for the latches to melt themselves free, stood outside with a heat gun to evaporate the moisture or in a pinch, had to drive physically holding the door shut with a tow strap. This is on a modern, five year old vehicle mind you. The problem has been, at least on my truck, predominantly always the drivers side and passenger side doors until today when it impacted the rear doors of my crew cab. I drive my children (ages 4 & 5) to daycare and kindergarten every weekday. This morning my daughters door, which was seemingly latched shut and fine, swung wide open while turning. Luckily she was in a car seat and tightly in due to the harness but that is 100% unacceptable, dangerous and ridiculous. These latches are going to get a child killed. My truck was purchased in Clearwater FL and never had an issue the 3 years I lived in a tropical climate. I moved to Ohio, and during the summer, late spring and early fall was fine. As soon as the temperature drops for winter the freezing starts and the doors become dangerous. To my knowledge there are no safety recalls for this issue but a number of worthless “fixes” offered by Ford, all of which do nothing to rectify the problem. https://www.f150forum.com/f118/2015-frozen-door-latch-tsb-recall-updated-thread-435339/index122/

NHTSA ODI 11446556

Multiple doors have latches frozen open after opening such that when the door shuts it does not stay closed but appears closed. Will open when driving. Latches will reseat themselves after truck interior warms up.

NHTSA ODI 11446175

Rear door latch failures in both left and right sides when there are freezing temperatures. Three separate incidents: 12/23/2019 - rear left door latch failure... the door opened, but would not latch when closed. Took to Ford dealership where they applied the 18N03 door latch safety recall service, adding seals, grease, and a clip. 12/28/2019 - just one week after the 18N03 safety recall service, both left and right door latches failed again, where the doors would open but would not latch shut (have recording on iPhone). Temperatures were 33F. Returned to Ford dealership and they replaced both latches under a third-party warranty. 12/21/2021 - both rear left door again would not latch shut in freezing temperatures. Able to latch shut after removing rubber seal from door and blowing hot air in from a hair dryer. Video of issue is on iPhone. 12/29/2021 - called Ford corporate office and spoke with Katelyn. Expressed concerns that the incident is recurring and wanted a permanent solution, given safety concerns. She indicated that she would record the incident in my file but that there is nothing further that Ford is recommending at this point. Will attempt to visit Ford service again to see what they can do, but I remain very concerned given the above history.

NHTSA ODI 11445460

The electric power steering system can take up to 10 seconds to turn back on after the auto start/ stop function restarts the engine. The truck has done it intermittently since new, but now has started to do it more often. It has caused me a few close calls making right-hand turns. I start to take off only to find I have no steering assist and either have to manually steer the truck or stop and wait in the middle of an intersection for it to turn on. last week this caused me to run wide into the turn lane for the lane I was turning into, thankfully it was not occupied at the time or it could have caused an accident. Since it is not repeatable, and there are no warning/trouble lights the dealer is of no use. I asked when the truck was under warranty was told they didn't want to look at it unless it was able to be reproduced on demand. This issue is occurring at a rate of about 1-3 incidents a month.

NHTSA ODI 11443998

APIM failure

NHTSA ODI 11443370

I got a flat tire on Interstate 75 North in central Georgia. I had an issue with the lug nuts coming off. This issue put me and my family in grave danger. Instead of a simple tire change I had to wait on the side of the interstate for roadside assistance due to the issued lug nut wrench not working properly because of the swollen lug nuts! This is a very unsafe! Please contact Ford to make them accountable!

NHTSA ODI 11443306

swollen lug nuts

NHTSA ODI 11442116

Used remote starter; about 2 minutes later my family entered the vehicle with my 2 small kids secured in their child seats in back seat. We left our home, made about 1-mile down the road when back window suddenly popped and shattered. Nothing struck or hit the window to break it. Tiny glass fragments blew onto my children and scared them. The plastic cover on the defroster connection mechanism on the rear center electronic sliding glass window also popped off and the one of the electronic metal connections is clearly broken loose on the mechanism also. No warning messages on dash/display. I did not turn on defroster and rear defroster light was not on at the time, but maybe came on automatically with remote start used. I submitted claim promptly with insurance. Have appointment with Service King for estimate and repair to be made. According to online forums, this unfortunate safety incident with Ford truck and van rear windows has occurred hundreds or thousands of times to Ford owners over the past 10 years.

NHTSA ODI 11441847

My transmission started slipping and went completely out on a 2 lane busy highway. I had and still have NO transmission. I've driven mostly highway miles. No towing. Done all the proper maintenance. I now find out via my regular mechanic and subsequently checking the the internet that Ford F150 models 2017 - 2019, 10 speed transmission have had this problem including hard shifting (which I experienced) slippage of transmission. And to add to my frustration....the shops tell me....Ford needs to fix the issue and it will never be fully fixed. Regardless, most Ford shops want nothing to do with fixing the problem. I've only been able to get one shop, Larry Miller Ford in Lakewood....yes one to call me back and I have to wait over a month. So, I am having to rent a car to get to work....which costs me $1,200. And Larry MIller already told me....yes, this is a common problem....the fix will likely be between $ 900 to $2,000 fix. And NO....even though it's a common problem on Ford 150, Ford is NOT doing a recall. Come on....do your job.....put pressure on Ford to do a recall.

NHTSA ODI 11441143

The transmission failing slips out of gear randomly when accelerating from a stop. Extremely long hard shifts that make the slam the vehicle forward. On occasion it will fail to downshift at all while braking, this has created several near miss accidents because of zero acceleration. Example being a on 55mph road, having to slow drastically or stop (truck was in 5th gear needed to be in second or 1st due to speed) .car in front of me turns causing a braking situation (not stopping) but leaves me and my family vulnerable to drivers approaching from the rear . If the road is wet, and the vehicle randomly drops the gear, in turn causing the vehicle break traction At random times. When attempting to pull out from a stop sign or a side road if the transmission slips or stutters and there’s oncoming traffic, there is a strong chance of being involved in an accident.

NHTSA ODI 11440744

Wheel lug nuts swollen and impossible to difficult to get all off vehicle with supplied wrench.

NHTSA ODI 11440438

Vehicles rear passenger brake light does not work when hitting brakes but lights up when vehicle is on. The blinker does not work but the reverse light does. Vehicle has a short somewhere and has put me at risk of being rear ended by others and I have drivers on the road notifying me on the daily. My vehicle is covered under CPO (Certified Pre-Owned) and only has 46k miles and well taken care of. Ford has not inspected it due to an upfront cost that I am expected to pay. The vehicle did not warn me of any electrical failures. I was notified by a friend that it was not working.

NHTSA ODI 11439817

The contact owns a 2017 Ford F-150. The contact stated while driving at various speeds, the steering became difficult to turn. The contact stated the track assist and the hill descent warning lights were illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the gear assembly to be replaced. The vehicle was not repaired but was pending the repairs. The manufacturer had not been informed of the failure. The failure mileage was 93,926.

NHTSA ODI 11439903

If vehicle is locked overnight it is impossible to open back doors until vehicle has warmed up. Vehicle left unlocked overnight had doors fly open at traffic light.

NHTSA ODI 11439403

About a month after purchasing the truck in April 2021 with About 35,000 on the truck when stopped at a traffic light the trucks auto stop/start kicked in and the vehicle would not restart and had to be pushed out of the road during rush hour. Since then the truck has been in the dealership atleast 5 times for this issue and has not been resolved. They keep giving the truck back saying they don't know

NHTSA ODI 11439158

Problem started in May 2021 at about 70,000 miles. Initially truck would idle rough at stop lights, stop signs, and when parking RPM dropping to 500 not all the time. Then in August 2021 progressively got worse and even started idling rough and stalling at intersections, stop signs, and parking. When there is a lot of moisture in the air it is worse. One rainy night it stalled at three intersections in a row. You have to put vehicle in park and put some pressure on gas pedal to keep RPM's up. Someone is going to get hurt very bad in a accident or on the freeway from these trucks stalling out. My truck is currently in the dealership and they are initially saying they see no issues as there are no codes. Online there are many many of the same issue reported. All with the exact same characteristics of rough idle then stalling and no codes or check engine light.

NHTSA ODI 11439218

Check engine light on error code P2007 Runner control was replaced via Ford OEM PART #FR3Z 9J559 C Ran well for 2 days then stopped working.

NHTSA ODI 11438805

Lug nuts are swollen. Dealer told me they needed to be replaced at a cost of $160.00. Not covered under warranty. Correctly made lug nuts do not need to be replaced. ALL tire changed and rotations have been done by FORD.

NHTSA ODI 11438253

The contact owns a 2017 Ford F-150. The contact stated that the vehicle would hesitate upon startup without warning. The contact had initially taken the vehicle to an independent mechanic where the engine shut off while performing a test on the battery. The mechanic discovered that the negative lead cable had become defective. The mechanic performed a temporary repair and instructed him to take the vehicle to the nearest dealer for repair. The contact took the vehicle to a dealer where it remained in their possession and was not yet repaired. The manufacturer was notified of the failure and informed him that there were no recalls on the vehicle. The failure mileage was approximately 55,000.

NHTSA ODI 11438262