What 1,066 owners told NHTSA about the 2017 Ford F-150 Supercab

The contact owns a 2017 Ford F-150. The contact stated while starting the vehicle, the vehicle experienced engine failure. There were no warning lights illuminated. The vehicle was diagnosed with cam phaser failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 71,300.

NHTSA ODI 11461539

I was making a turn on a curve in the roadway and truck lost power steering, causing me to fight the steering to keep it in my lane so I didn’t hit the car in the other lane around the curve. Call dealership and I was informed that that it would be over a week or so before they can even schedule me in for an appointment. Took to another shop and they said racks piñon. Be said it could be power steering control module’s

NHTSA ODI 11459575

On 4/1/22 while driving the rear glass exploded. There are many reports of this issue online. the vehicle was in a perfectly flat road with no holes and for no apparent reason it just exploded with a very loud bang. Thankfully this happened in a 40-mph zone, i can only imagine what would happen if this occurred at a high rate of speed. this vehicle is not used as a commercial vehicle, and we don't off road...

NHTSA ODI 11459289

Bought vehicle used 9 months ago and had no problems, warning lights or malfunctions prior to incident 3/9/2022. Driving 50 mph in 5pm rush hour when automatic transmission of 2017 F-150 suddenly decelerated. It downshifted hard on its own and slowed to 25 mph on a busy one-lane interstate entrance ramp. It then lurched forward violently and accelerated back to 45mph. Fortunately, the driver behind me was alert and did not slam into me. The gear selector indicator became non-illuminated, transmission gear display disappeared, plus orange wrench check engine sign appeared on dash display. Those displays then intermittently come on/off every few miles. Vehicle managed to maintain modest highway speed however engine was very loud, revving high rpms at slower speed on side streets. Limped home and shut vehicle off. Tried to restart hoping computer would reset but nothing engaged. There was charge/lights but no crank or start; truck didn't even attempt turnover. Vehicle towed to Bob Allen Ford in Overland Park, KS. Was told 'range sensor' in transmission failed which informs vehicle when and which gear to be in. That part sits inside of a 'lead frame' however, unless repair was for covered warranty period Ford was not making it available to dealers. Was told this is known issue with F-150s and earlier models (2011-2013) had been recalled. Service Advisor had to secure another more expensive component called 'body valve’ that contained both aforementioned parts and cost about 3x the actual failed component. Five days and $1800 later F-150 was repaired. This problem persists and goes uncorrected by Ford despite reports and recalls of prior year models. Sudden and sporadic braking/acceleration by THE VEHICLE is dangerous and could lead to serious injury or fatality to occupants and others. Knowing this is an issue (i.e. previous recalls) and refusal by Ford to provide parts for repair is unconscionable and places undue financial strain and risk to people.

NHTSA ODI 11458826

What compontent: The lug nuts on my Truck swelled and are distorted so at risk of cracking. I couldn't get them off when i had a flat tire. It is available for inpsection. Safety: Safety put at risk 1. i couldn't change my flat, and couldn't tightne them correctly when i DID force it and 2. they are at risk of cracking, they ahve deterioated so wheels at risk of failing. Inependent verification: Costco changed my tires and noticed the issue, having to use other size sockets bc they were swelled so much. Warnings: No warnings or anything as purely mechanical/steel parts. You only know when you try to take ethe tires off, you think the jack is the wrong size. Its messed up how big they got. its ALL OF THEM. These SUCK. dealers so no recal so to be safe i guess I have to buy new ones and replace (Parts AND labor). Thank you

NHTSA ODI 11458525

Rear window spontaneously burst no apparent reason everything for that started bulging and then big loud boom

NHTSA ODI 11458350

On my 2017 Ford F150 I have had repeated issues of delays when changing gears. In the past the dealership has replicated it and has uploaded several updates and even reset it which helped for a while but it always comes back. Going from 3rd to 4th gear is the current problem and when pulling out on a highway going 0 to 55 you cannot have your vehicle stall like this. The risk of being rear ended or worse is great. The dealership acts like they have no idea why this happens and cannot replicate the issue. It does not happen everytime and seems random so I have no idea how to get it to replicate. Very frustrating and unsafe. The vehicle does not show any warnings and the dealership says the diagnostics do not show an issue.

NHTSA ODI 11458061

Shift indicator light will flash and go off. Check engine light and wrench light comes on for coded P0706, P0707, P1702, P1921. U0401. Needed range sensor. Shifted when it wanted to and quit altogether then start back up. Had range sensor replaced.

NHTSA ODI 11458070

I previously had my door modified per Manufacturer Communication Number: 21M04. This past winter (Feb 2022) my family and I were vacationing in Vermont when it rained and then flash froze. Understandably the water had frozen on the door seals, making the doors difficult to open. However, the drivers side door would not latch shut for hours until the truck warmed sufficiently from the sun exposure and heater run on high. Unacceptable safety hazard rendering my truck un-drivable. (The other 3 doors worked fine.)

NHTSA ODI 11457913

I HAD TO REPLACE DEFECTIVE (SWOLLEN) LUG NUTS ON MY 2017 FORD F-150 PICKUP. THIS ISSUE WAS IDENTIFIED BY THE LOCAL FORD DEALER. COULD HAVE CAUSED A SERIOUS ISSUE HAD THEY NOT BEEN REPLACED.

NHTSA ODI 11457516

The wheel lugs have seized and are unable to be removed with a tire wrench or impact wrench. This is a huge safety issue as the driver is unable to change a flat tire. The dealer informed me the lugs are made of aluminum and are subject to overheating and corrosion. I was informed the lugs are a two-piece set and have to be replaced and need to be cut off with a cutting torch. Ford is aware of the problem, however, dismisses a recall because they say the dealer service centers are using the wrong tools. The problem is the lugs are inferior metal and easily swell up and seize. Ford has used aluminum lugs since 2000. Since a driver can't change the tire this vehicle needs to be towed. Not being able to change the tire is a huge safety issue.

NHTSA ODI 11457126

The contact owns a 2017 Ford F-150. The contact stated while driving 80 MPH and depressing the brake pedal, the brake pedal was soft. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed: however, the results were not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 74,862.

NHTSA ODI 11456755

There has been a recall on the Transmission's Lead Frame for certain years of the F150 with the 6r80 transmission. I have that same exact transmission in my 2017, and I am now having the same exact problem everyone else is having with that Lead Frame. But according to Ford due to the year of my truck I am not a part of that recall. So now I have a truck I am paying for that is not working and the part that I need to get it fixed is on back order due to the recall. So how is it that I am having the same symptoms and the same recalled part needs to be replaced but my truck is not covered by the recall. That does not make logical sense at all!

NHTSA ODI 11456101

Cam Phasers are failing and causing engine oil pressure to fail as well as timing to jump. This is a major concern and can cause a serious accident if a engine seizes. Ford did not issue a recall but if you bring it in then they tell you. was never notified of issue and now that i am over 90,000 miles it is no longer warrantied. they do a reprogram but it makes the issue worse.

NHTSA ODI 11455338

The contact owns a 2017 Ford F-150. The contact stated while driving at 45 MPH, the vehicle stalled. The contact stated that the check engine warning light was illuminated. The vehicle was not drivable. The vehicle was towed to the contact's residence. The vehicle was then towed to an independent mechanic where it was diagnosed that the fuel tank needed to be replaced. The vehicle was not repaired. The local dealer was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. Consumer would like to cancel the complaint in having a second opinion, fuel tank collapsing was inaccurate.

NHTSA ODI 11454796

The Cam Phasers have failed. I have done all the Computer resets, both did not work, the truck is supposed to have them replaced. I have contacted Ford Customer service to no avail. The simply do not return my calls. I have left numerous messages regarding the delivery date for the parts necessary to replace my Cam Phasers. The vehicle has not caused a safety issue yet however the problem seems to be getting worse leading me to believe it will become unsafe to drive. Byers Ford Dealership has confirmed the problem however they have no idea when the parts for the cam phasers will be shipped. The Check Engine light came in August or September of 2021. I had this checked by an independent mechanic as well as the Ford Dealership. The problem as I see it is Ford has had a problem with their Cam Phases since 2005 and has done little or nothing to correct the problem. A little research and you can find out the the failure rate for Cam Phasers is around 40%. Seem to me NHTSA should have forced the manufactures to correct this problem a long time ago. It appears you are allowing the manufacturers to sell vehicles that have little value after the cam phasers fail as the replacement is not a permanent fix.

NHTSA ODI 11454035

Drivers side door does not latch after rain and a freeze. This has happened 3 times. Today was the first time the passenger side door flew open while driving. It seems to be fixed when the car heats up. There was a recall on other versions of the F-150 for this exact issue but apparently not on this one. It seems to have the same issue.

NHTSA ODI 11453867

DRIVERS DOOR FREEZES UP. WHEN YOU DO GET IT OPEN, IT WON'T LATCH SHUT

NHTSA ODI 11452996

Rear window shattered with defrost on.

NHTSA ODI 11452847

Plastic oil pan has leaking drain plug even after installing new drain plug. This is a danger to the environment and roadways due to leaving oil drips throughout the roadways traveled.

NHTSA ODI 11452876

2017 FORD F-150. CONSUMER STATED THAT TIRE ROTATION WAS NOT PERFORMED PROPERLY. THE CONSUMER STATED THE DEALERSHIP REFUSED TO ROTATE THE TIRES DUE TO THE AGE OF THE TIRES AND DAMAGE IT MAY CAUSE. THE CONSUMER STATED THE VEHICLE WAS UNDER WARRANTY AND THE TIRES SHOULD HAVE BEEN ROTATED. THE CONSUMER REQUESTED THE PORTION OF THE POLICY BE CHANGED THAT PREVENTS THE TIRES FROM BEING ROTATED IF THEY ARE OUTDATED. THE MANUFACTURER WAS NOTIFIED.

NHTSA ODI 11451987

The truck will stall while sitting at a stop sign, red light, waiting to turn. You can feel the truck idle and watch the tac bounch up and down before it stalls. Wants to stall when the gas is applied while pulling across an interseciton or from the stopped position. Intake manifold has been replaced twice in a 2 month period. The intake manifold caued the check engine light to come on, but did not correct the stalling issue.

NHTSA ODI 11451495

The contact owns a 2017 Ford F-150. The contacts stated that his wife was driving approximately 55mph when the vehicle in front came to an abrupt stop and the contact crashed into the other vehicle, which resulted in the air bags not deploying. The contacts sought medical treatment and sustained abdominal, wrists chest injuries, while the wife sustained chest, side, back, and stomach injuries. The contact's son was sitting in the rear passenger side seat and also received chest and stomach injuries. A police report was taken, and the vehicle was towed by the city and remained in their lot. The manufacturer was not informed of the failure. The failure mileage was approximately 103,000. The VIN was not available.

NHTSA ODI 11451363

While driving my vehicle I began to notice a clicking noise in relation to my tires/speed. No sensors came on, all gauge readings were normal. I pulled over and viewed the tires to check for a flat, all seemed fine and pressure was reading normal. When I resumed driving, I came back into my lane turning slightly left and noticed that the steering wheel began to vibrate. I slowed the vehicle again and put on my hazard lights while attempting to reach a freeway exit. The vehicle began shaking as though I had a flat but again I did not. I decided to turn off an exit and when I attempted to make a left turn into a parking lot, my front passenger wheel flew completely off. My two four year olds and I were then left without control of the truck, finally grinding to a stop blocking two directions of traffic on a Highway unable to get out of harms way. It was night, cars were coming in either direction. I had to emergently remove my children from their car seats and get away from the vehicle to safety. The lug nuts/bolts were completely sheered off. The wheel flew into a field several yards away from the vehicle. If I would not have exited the freeway, I shutter to imagine what would have happened to us as other large trucks would not have been able to stop at the rate that we were forced too. Please. This vehicle/part needs an official recall!

NHTSA ODI 11450709

Transmission slipped out of gear on numerous occasions during a clattering sound. Good thing it has not happened yet when pulling out into traffic. It happens most often between 2nd and 3rd gear when starting out.

NHTSA ODI 11450466