What 1,066 owners told NHTSA about the 2017 Ford F-150 Supercab

The power steering abruptly stopped working while driving after two violent jerks to the left on the steering wheel. I was able to maintain my lane travel thankfully but it was a close call

NHTSA ODI 11476708

The contact owns a 2017 Ford F-150. The contact stated that while reversing out of his driveway, the brake pedal went to the floorboard while depressed with brake fluid leaking onto the ground. The vehicle was towed to the dealer where it was diagnosed that one of the brake lines was leaking and the other brake line showed a bulge. The dealer informed the contact that the brake lines needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 88,000.

NHTSA ODI 11475275

The truth caught on fire driving down the road with passengers. It started on the passenger side and engulfed the truck. Insurance is investigating it.

NHTSA ODI 11475066

The truck uses start stop technology. When you start to move after it has stopped the power steering does not start working initially making turns nearly impossible. Once the power steering builds pressure it returns to normal steering. This has occurred multiple times and seems to get worse as the truck ages.

NHTSA ODI 11475163

The issue starts with a check engine light that gives an error for the bank 2 being stuck closed. This issue is with the intake manifold that is equipped and what happened is that the pin that is in the bank 2 is weak from the stamp that the manufacturer puts on it which eventually causes it break. Once it breaks it causes major safety issues while driving down the road, it sends codes that the motor is overheating although it wasn’t. So when that happens it causes the whole truck to shut off unexpectedly. When looking to get this repaired, you have to replace entire manifold on the truck; and there are not parts available to purchase for this issue. This is a common occurance for that model and engine and at this time my truck has been in drivable and unrepairable for 4 months.

NHTSA ODI 11473208

1. Torque converter failed per Ford Service Technician. 2. My safety is more mental of not knowing if this will lead to a complete mobility failure while traveling and be stranded. 3. The problem has been reproduced by a certified Ford Service Technician at Crossroads Ford of Sanford NC on 07/06/2022 4. The truck was inspected and diagnosed by by a certified Ford Service Technician at Crossroads Ford of Sanford NC on 07/06/2022 5. There was no warning lights of the issue. The issue began approximately in February 2022. There's a jerking motion sometimes at takeoff from a dead stop as well as a slow roll and excelleration. There's a rumbling /shudder when excellerating even at 55 mph .

NHTSA ODI 11472641

Incident x2: When coming to a stop after towing, once on the off ramp and the other at the gas station, the truck died/stopped running and would not stay started when trying to restart. Both times, the gas tank was at 50 miles to empty, and while in tow mode, towing a camper trailer. First time we had it towed to dealer, they found nothing wrong, no faulty codes. Second time, after fueling, started the truck and pressed the gas pedal for about 10-15 seconds to RPM at 4000 then let off gas and truck stayed running. Seems something in the gas line, tank or computer system. Does not happen when not towing.

NHTSA ODI 11472314

Vehicle: 2017 Ford F150 10 speed transmission 3.5L engine I was driving on Route 22 Westbound toward Pittsburgh, within Weirton city limits. The speed limit is 60MPH and I was traveling at 60MPH when truck (unprompted) switched gears to 1st gear. This caused the truck to lunge to nearly a complete stop on the highway with NO warning or brake lights. Only by God's grace did my family survive. I have contacted local Ford garage for service. I am afraid of the cost, as I believe the transmission shredded itself with this unprompted and dangerous shifting of gears. I am contacting you to report dangerous product. Please recall this death machine.

NHTSA ODI 11470830

The first time I had a problem was after refueling the gear display went blank and as I started to drive it felt like the truck was not in 1st gear. I stopped turned off the truck and restarted and it was OK. I took it to my mechanic and he did a diagnostic which showed error codes p0706 p0707 p1702 and p1721. He couldn’t replicate the problem and thought is may have been a moisture problem since we had been getting heavy rains. The next time it happened it happened I was on I195 in Richmond driving at 55 mph and the gear indicator lights flickered and then went off and the truck downshifted and slowed suddenly. The indicator lights came back on quickly and everything was fine. I went back to the mechanic and he got the same error messages. It was not raining this day

NHTSA ODI 11470882

On two occasions, my 2017 F150 failed to restart after the auto stop/start shut the engine off. April 29, 2022, I stopped at a crosswalk to allow pedestrians to cross. My truck auto stop engaged and the engine stopped. I took my foot off the brake peddle to continue driving and my truck would not restart. Error messages flashed telling me to restart my truck. After attempting to restart my truck, nothing happened. All electronics continued to work (radio, air conditioning, power windows, etc.); however despite numerous attempts to restart the truck, it would not restart. Three pedestrians had to assist by pushing the truck off of the street to a parking lot as it was blocking the flow of traffic at a very busy intersection. As I sat waiting over two hours for a tow truck and periodically attempted to restart the truck, around 2 1/2 hours later the truck restarted and I drove it to the dealer. The dealer noted that the truck may have restarted since it "had time to reset". The dealer checked the truck but could not get it to replicate the problem but did note an error code of p164c. They made no attempt to offer any solutions or probable cause for the issue. We continued to drive the truck and had the auto stop/start issue repeat itself on May 8, 2022. The same scenario happened where the truck went into auto stop during a complete stop and failed to restart. Again, the truck was on an open roadway and impeding the flow of traffic. After numerous attempts to restart the truck, the truck continued to not start while all electronics continued to work. My husband was driving the truck this time and was able to use a tool to disconnect the battery for a few minutes to "reset" the truck. We then drove it to the same dealer who again reviewed the issue. They again concluded that since they could not replicate the problem, they could do nothing to fix the issue to avoid the problem in the future. This is a safety issue as it is extremely dangerous to stop in moving traffic.

NHTSA ODI 11468372

Check engine light came on, took car to certified Ford dealer and found out the intake manifold gasket was cracked. A cracked intake manifold gasket results in poor engine functioning as well as negatively impacts accelerating, endangering both the occupants of the vehicle and those around. This part is on backorder with Ford for over 1400 customers, we are the 1400th so who knows how many in total are actually affected. Ford needs to be held responsible for this faulty part.

NHTSA ODI 11468482

I believe the APIM has failed and I'm only at 54000 miles. My Sync 3 is stuck on version 1.0 and CANNOT be updated to the current 3.4 system.

NHTSA ODI 11468068

Hard shift “clunk” transmission, most often when decelerating low speed, gears 3-5. Happening since I purchased the truck. Risk is the truck lurches or slows, leaving the driver unsure of next operational behavior. I have had the transmission oil and filter replaced, which did not resolve the issue. Took to Ford garage and unable to replicate but have heard of this issue from other 10-speed owners. My truck has not been inspected by a regulation body. Anyone like myself that would drive my truck in normal conditions would find this issue, while random it’s still present. I am concerned about my safety, my wife who drives and resale. I receive no warnings lights or any indication the issue is about to happen or just did. Very concerned.

NHTSA ODI 11467749

The contact owns a 2017 Ford-F 150. The contact stated that the vehicle was taken to a dealer for an unknown recall, where it was confirmed that there was a loss of motive power without warning. The local dealer attempted to repair the failure; however, was unsuccessful. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.

NHTSA ODI 11467751

Lug nuts swollen and needs to be replaced

NHTSA ODI 11466727

The engine formed a premature oil leak around the oil pan.

NHTSA ODI 11466548

The contact owns a 2017 Ford F-150. The contact stated while driving 70 MPH, the air bag warning light illuminated. The vehicle was driven to the dealer. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 91,300.

NHTSA ODI 11466035

Second time this has happened to my truck. First time was in 2020, now it just happened AGAIN in May 2022. Rear window in Ford F150 suddenly popped and shattered for no reason because the defrost mechanism malfunctioned and over heated causing the rear window to expand and shatter. The shattered window was hot to the touch after shattering and there was an electrical fire smell in the cab of the truck. The first time Ford gave me a case number but blew me off and I had to pay out of pocket. This time I have a case number but it is still a hastle and I am getting the run around and am hoping Ford pays for the window in full this time as they did not follow up or give me a reimbursment last time this happened. Ford has a big problem on their hands and needs to remedy this before someone gets glass in their eyes driving down the freeway after the window pops and someone gets killed in an accident.

NHTSA ODI 11465972

The engine rattles on cold start. It has been diagnosed with a cam phasers failure issue. The truck has 74000 miles on it and has had regular maintenance. This is an ongoing known issue with Ford and this engine. How has Ford managed to get away with not having a recall for this?

NHTSA ODI 11465355

SWOLLEN LUG NUTS HAD TO BE REPLACED BEFORE THEY CAUSED A SAFETY ISSUE

NHTSA ODI 11464819

I brought my ford in to have tires rotated and they were unable to do because ford installed factory lug nuts are distorted. I brought my truck to a reputable tire shop and they told me it is a common problem on Ford F-150 from 2016 to present. I ordered replacement lug nuts to remedy the problem. I am saving the old lug nuts in case I have to take them to small claims.

NHTSA ODI 11464825

The ABS and Traction Control lights came on. Then out of no where the Power Steering just stopped working.

NHTSA ODI 11464865

At 56,000 miles Anti freeze started to disappear from reservoir. After refilling it, noticed 2 weeks later an empty coolant reservoir again. Truck gave a "misfire" and "turbo charger " code. 8 weeks later truck had cylinder heads replaced.

NHTSA ODI 11464434

Safety Concern: Potential engine failure at speed. Cam Phasers cause loud rattle on cold start. Sound is alarming, as if the engine will fail. Engine light came on, dealer tested and recommended cam phaser repair & replacement. FORD would not pay for repair b/c mileage over 90K. I paid for 1st repair 11OCT2019, failed 2nd time 09Nov2020, Dealer repair under warranty. Received letter from Ford "Customer Satisfaction Notice: to have Powertrain Control Module reprogram, completed 17NOV2021. Engine rattle on cold start occured 3rd time, Dealer told me I'm on a waitlist in Jan2022. Notice to bring vehicle in, 9May2022 for diagnosis, same problem. Ford Customer service contacted twice, Ford refuses to repair again under warranty. Told me to file this complaint. Dealer would not repair under warranty, because Ford will not cover 2nd repair. Dealer told me there is nothing they can do and referred me to file this complaint.

NHTSA ODI 11464091

Merging on interstate in heavy traffic when transmission would not shift out of 1st gear, traffic was heavy and I had several really close calls of getting run over. The dealership service manager (Supreme Ford Slidell,La.)said the transmission control module is bad. Repair cost will be $1,858.00 and no recalls on my vehicle. I’ve had Ford trucks all my adult life and I’m severely disappointed with this issue

NHTSA ODI 11462235