What 1,066 owners told NHTSA about the 2017 Ford F-150 Supercab

The contact owns a 2017 Ford F-150. The contact stated while driving 55 MPH, the vehicle jerked with a grinding sound coming from the vehicle. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 116,000.

NHTSA ODI 11513101

F150 will not shift out of gears. Example, stays in 1st gear, regardless of speed. Ford dealer said it was a "Molded Leadframe" transmission problem at first, then decided to "reprogram" the computer to eliminate the shifting problem. Problem returned a few weeks later. Now shifts immediately into 7th gear (instead of 1st) and stays in that gear only. Ford dealer is not able to acquire the "molded lead frame" part to repair my vehicle. This problem was subject to an earlier year recalled which does not cover my 2017 vehicle.

NHTSA ODI 11512743

The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the check engine warning light illuminated and remained illuminated, and the vehicle would not properly accelerate. The vehicle was taken to a local mechanic who diagnosed that the engine manifold was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 101,000.

NHTSA ODI 11512359

Symptoms of clock spring failure in steering wheel (buttons only working on half of steering wheel, horn not working). There are recalls for this same issue on other model fords where at appears the airbag may be implicated. There is no recall for this on my model year, and ford could not provide insight as to whether my airbag was also implicated

NHTSA ODI 11511725

The contact owns a 2017 Ford F-150. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The contact stated that the manufacturer’s notification indicated that an internal engine component had failed and advised to have the vehicle serviced. The vehicle was taken to the local dealer who diagnosed that the engine cam phaser was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not eligible for the Manufacturer’s Extended Service regarding the failure. The failure mileage was 54,500.

NHTSA ODI 11511786

Transmission started skipping at just over 70K miles. Mainly in lower gears (1-4), but has also dropped from 10 to 1 while traveling on the interstate. "Wrench" illuminates periodically detecting a Powertrain malfunction. This goes away once the vehicle is off for several minutes, but the problem still exists. Dealership ran a "re-learn" on the transmission that failed to work, indicating an internal failure. Options are to replace the transmission, or tear it down and find/fix the problem (4-5 months of downtime).

NHTSA ODI 11511823

The contact owns a 2017 Ford F-150. The contact stated while driving approximately 25 MPH and slowing for traffic at an intersection, his brakes failed as he depressed the brake pedal. The contact stated that his vehicle crashed into the rear of the vehicle in front of him. The contact stated that his air bags deployed. The contact stated no warning light was illuminated. The contact stated that the front end of his hood and grill were crushed, and that the radiator had been ruptured. The contact stated that the other vehicle had suffered damage to trunk and rear bumper. The contact stated that there were no injuries to him or the other driver. The contact said that the police were on scene and wrote a report. The contact stated that his vehicle had been towed to his residence, he was not sure if the other vehicle had been towed. The contact's vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The failure mileage was unknown.

NHTSA ODI 11511036

Driver's side door won't stay latched.

NHTSA ODI 11510731

The intake manifold control runner is broken. I have had it at the service center and Ford states a new manifold has been designed but they are on national back order. The vehicle does not respond trying to accelerate. I was almost in a wreck due to not being able to accelerate. The check engine light came on in early October and the code points to this failure. It is not only dangerous but I cannot get it inspected for emissions and thus cannot get a tag. This part has been on order since October 3, 2022. Ford cannot provide a replacement date.

NHTSA ODI 11510385

Heated and Cooling seat buttons for the front seats and Heated Seats for the rear indicates power being fed and luminated. Fuse for the climate control on seats is operational, however NO Heat and NO Cooling. Checked the Heated and Cooling Module under passenger front seat and disconnected harness to find the Top wiring pig tail as you look at it burnt. Terminals on module burnt. Apparently on the Ford F-150 Forum numerous members have the same problem. I have found the module and pigtail available, however I don't want to change it to prevent voiding possible Safety Recall. Will notify the dealership on March 6, 2023 at (Dick Smith Ford), Columbia S.C.. gds...

NHTSA ODI 11510260

Both front door latches have issues. When i enter the vehicle and attempt to shut the door, it doesnt latch closed. Instead the door just bounces back open. The only way i found to get the latch to engage is by locking the door not with the interior switch but with the keyfob lock button. Once i do that while the door is open, i can shut the door and it will latch closed. Issue is sporadic.

NHTSA ODI 11509156

door latch freezes during frigid temperatures and wont latch closed and if door is closed hard enough it wont register the warning light but can fly open while driving had this happen multiple times with the passenger doors once with my 3 year old childs door. i had to ratchet strap it closed to get home there is open recalls for this problem just not for my vin# this is the first ive personally reported this issue since buying the vehicle. and sometimes the door ajar warning will come on if the door isnt shut hard enough but thats after the issue happens, the door will shut but not latch causing a major safety concern.

NHTSA ODI 11509025

While traveling down the interstate at the posted speed limit of 70 MPH in the fast lane, I experienced the vehicle immediately hesitating without pressing the brake and a loud grinding noise in the front drivers side and caused me to put on my brakes, change lanes and drive off to the side of the road. The grinding stopped and then it happened again about 20 more miles down the road. I was able to get it to the Ford dealership and was told it was a defective IWE Check Valve which attempted to put my vehicle into 4 Wheel Drive. As a result, I had to replace the Front IWE and the new & improved IWE Check Valve which was designed to prevent this from happening in the future. For obvious reasons, I became upset that a known issue with defective IWE check valves causes this event to occur. After exploring the internet for this same exact problem, I found this has been going on for more than 5 years. I now have the "corrected" part, but my major concern is that while I did not get into an accident this time, what is to prevent it from happening to someone who may not exhibit the same composure and causes their vehicle to crash into someone else and death or injury is caused and could have been prevented with a relatively cheap replacement part.

NHTSA ODI 11508215

The contact owns a 2017 Ford F-150. The contact stated that upon taking her vehicle to a dealer for an inspection, the contact was informed by the service agent that the lug nuts were swollen due to moisture and needed to be replaced. The service agent provided her an estimate for the repair; however, the contact contested that the defect was a manufacturer defect and that she should not be charged for the repair. Another advisor decided to replace the lug nuts free of charge. The contact was referred to the manufacturer who then referred her to the NHTSA hotline for assistance. The vehicle was repaired. The failure mileage was approximately 44,300.

NHTSA ODI 11507570

The contact owned a 2017 Ford F-150. The contact stated that while her husband was driving an unknown RV hauling a 2017 Ford F-150 at 70 MPH, the vehicle caught fire from the front end. The contact's husband attempted to extinguish the fire but was unsuccessful. The firefighters were able to extinguish the fire. Police and fire reports were filed. The vehicle was deemed totaled. The vehicle has not been diagnosed. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

NHTSA ODI 11507380

The contact owns a 2017 Ford F-150. The contact stated that when he started the vehicle, there was a rattling noise coming from the engine compartment. The check engine warning light was illuminated. The contact received notification of Ford Customer Satisfaction Program: 21N03 (Cam Phaser Replacement) and made a local dealer aware of the failure. The vehicle was taken to the dealer for an unknown recall repair, and the contact was made aware that the program had expired. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The approximate failure mileage was 24,000.

NHTSA ODI 11507300

THE TRUCK WILL PULL TO LEFT THEN TO RIGHT . SEEMS. TO STEER HARD .THE DEALER HAS REPLACED TWO STEERING RACKS IN MY TRUCK .WORKES WELL FOR A SHORT TIME I HAVE ONLY 27000 MILES ON THIS TRUCK . IF YOU YOU GOOGLE. THIS PROBLEM YOU CAN READ THE COMPLAINTS FOR 2013 TO 2019 F150 SOMETHING NEEDS TO BE DONE.THANK YOU THE DATES THAT THE DEALER PUT IN NEW STEERING RACK WAS 4-20-21 AND 3 -22 -22. THE DEALER HAS BEEN GOOD TO WORK WITH .IT IS A PROBLEM THAT FORD NEEDS TO TAKE CARE OF BEFORE SOMEONE GETS KILLED IF THEY HAVE NOT ALREADY. THANK YOU

NHTSA ODI 11507087

I had the F150 in for service on 1/26/23 for a unrelated repair to the driver seat, upon leaving the dealership and pulling on a 5-lane road the engine/tranny would not climb in rpm and the tranny started to go up and down its 10 speeds erratically and thumping into different gears. I quickly pulled off the road. I noticed the "check engine light" came on. I shutdown the F150 for a few minutes and restarted. "Check engine light" still on. I drove in parking lot and it was still doing the same issues. Since dealer was only a football field away I drove there. They put it on the code tester and it said valve body bad. Unfortunately for me the F150 can't be driven like this and the ONLY mechanic that could work on it was out for training. He did not verify trouble and order part until 2/6/23. The dealer, as of filing this claim, still has not informed me when parts will be in and when repair will be completed. My concern is that if this happens in heavy traffic it could cause an accident. Plus, there seems to be many issues with transmission and Ford seems reluctant to get it fixed correctly - read the internet. My vehicle only has approx. 45,000 miles in it. Ford should be required to extend warranty to 10 years 200,000 miles.

NHTSA ODI 11506242

The contact owns a 2017 Ford F-150. The contact stated that on numerous occasions while the vehicle was idling or after the vehicle was started there was a loud rattling sound coming from the hood. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the variable camshaft time unit PCM reprogram for cam phaser rattle needed to be performed. The vehicle was not repaired. The contact referenced the Customer Satisfaction Program: 21B10 (variable camshaft time unit PCM reprogram for cam phaser rattle) however, the manufacturer was notified of the failure, and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 39,150.

NHTSA ODI 11505343

FRONT WHEEL BEARING DRIVER SIDE STARTED FAILING (BUT I DID NOT KNOW IT) SHORTLY AFTER 5OK MILES. HAD IT REPLACED WHEN NOISE BECAME VERY PRONOUNCED AT 56K MILES. DEALER HAS NOT CONFIRMED THE PROBLEM. HOWEVER DEALER’S PARTS MAN RECOGNIZED THE PART NUMBER BY SITE, AND HINTED THAT THE PROBLEM IS NOT UNCOMMON, ALTHOUGH USUALLY AT HIGHER MILEAGE. DEALER WAS (AND STILL IS) UNABLE TO OBTAIN THE REPLACEMENT PART. REPAIR WAS PERFORMED BY A 3RD PARTY GARAGE USING AFTERMARKET PART. WARNINGS: THE TPMS MONITOR STARTED ALERTING THAT IT WAS NOT RECIEVING THE TIRE PRESSURE FROM THE AFFECTED WHEEL, WHEN DRIVING LONG DISTANCES ON THE HIGHWAY. THIS HAS NOT OCCURRED SINCE THE BEARING WAS REPLACED.

NHTSA ODI 11505369

The door latches are still freezing open and closed so the doors will not open or close properly. Took it to the dealership and they said ford will not cover it because the latches are not part of the recall apparently.

NHTSA ODI 11505463

When the temperature outside drops below freezing, the rear driver's side door has either been stuck closed or will not latch properly. Ford needs to issue a formal recall on this. If the door to open while driving this would not be safe to the passengers in the vehicle. if I were to get into an accident, I would not have easy access to the occupants in the back as the door maybe stuck and will not open.

NHTSA ODI 11504848

Doors would not unlock with key fob in 23 degrees Fahrenheit weather. Had to unlock manually with key. Then door would not latch closed manually or automatically. Feels unsafe to drive because doors can swing open while driving and items or passengers in the vehicle could fall out onto roadway.

NHTSA ODI 11504429

Truck shifts out of gear. One time doing 70mph, shifted to neutral. Second time, engine stalled while on train track. The issue is the Transmission Range Sensor, or Neutral safety switch. Ford knows about the issue, affecting many thousands in USA. Same safety concerns. I have a 2017 model. Ford has recalled the 2021 model for same exact issue. In order to fix the issue, the sensor needs to be replaced. Unfortunately this part is on back order for multiple months. Ford is not offering a remedy to the thousands of us as it is out of warranty. But this is literally a life or death issue.

NHTSA ODI 11504443

I started my truck with "remote start" to warm up it up just a little before I got inside. (Truck was in the garage.) After I got my shoes on I got in the car after about 4-5 minutes. Hit the start button and started to pull out and the entire back window exploded. (I thought someone was shooting at me.) I could not figure out what happened but truck is clearly un-drivable now. Glad it happened while I wasn't on the road. This could have easily caused a wreck if I was in traffic. I googled the situation and noticed that there are a lot of complaints of this exact issue. Please see https://www.vehiclehistory.com/articles/all-about-the-ford-f-150-back-window-recalls . These comments sound just like my issue. I am assuming this has something to do with Remote Start (based on other comments) and the defrost of the back window. It is not just a small crack...it happened suddenly with a very loud bang. (Thought someone was shooting at me.) I called the dealership and they have convienantly never heard of this problem but recommended me to call customer care. I now have a case open with Ford but I don't have much hope based on all the other comments I have seen. (Ford said it would be 2-3 days before they can even get the part in.)

NHTSA ODI 11503960