What 1,066 owners told NHTSA about the 2017 Ford F-150 Supercab

The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, the rear window detached from the track. The vehicle was taken to the dealer; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.

NHTSA ODI 11525799

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission failed to shift as designed and the vehicle failed to accelerate as needed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the transmission needed to be replaced. Upon investigation, the contact related the failure to NHTSA Campaign Number: 17V671000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure, but a case was not opened. The contact was referred to the NHTSA Hotline. The failure mileage was 111,000.

NHTSA ODI 11524673

The transmission downshifts when you are cruising along at higher speeds and then won't shift back up. It is jerky when it shifts. It turns over for an extended period when starting. A part has been ordered by the dealership since Sep 2022.

NHTSA ODI 11522510

Dtc p0707 transmssion would go into limp mode while driving in the freeway at highway speeds and drop down to 20-30 mph almost got rear ended common issue on ford f150 with the 6r80 transmssion for the module lead frame recall but only for earlier built but this are also having issues sane transmission same concern

NHTSA ODI 11521852

We bought this 2017 Truck from a privately owned car lot and their mechanic said the truck passed all inspections. There was a little rattle when we bought it and brought it to the car lot owners attention and he still said everything is good with the truck. This truck has giving up problems since we bought it , 1 year ago. and the rattling noise we just found out yesterday 5-12-23 that its a phaser. Has to do with the engine. Its a lot of money to fix it. The customer care service person at Ford told us this truck is maturious for the phaser issues. Ok, if this is happening to a lot of Ford trucks why is this not a recall.

NHTSA ODI 11521744

This F150 needs cam phasers replaced (local Ford dealer has diagnosed the problem) and there is a recall on other 2017 F150 VINS but for some reason my VIN isn't coming up with as this issue being covered by a recall. Ford recommended that I submit my VIN to be included. The recall is Customer Satisfaction Program 21N03 https://static.nhtsa.gov/odi/tsbs/2021/MC-10204046-0001.pdf. Please add my VIN to this recall as my it is experiencing the cam phaser issue and should be included in it. Thank you for your consideration.

NHTSA ODI 11521597

On April 28th, 2023 at approx. 1800 this Ford F-150 malfunctioned yet again. While traveling east on Interstate I-70 in a construction zone near Saint Clairsville, OHIO, this F-150 was set on cruise speed for the construction zone. This F-150 shifted from 8th gear down to 3rd gear. This uncommanded and unprompted change of speed injured my neck and nearly ended my family's life and the lives of others. The 18 wheeler carrying thousands of gallons of fuel behind me NEARLY clipped my rear end. As this change in speed was did not included BRAKE LIGHTS, because I did not hit my brake pedal. This F-150 is a danger to society and will certainly kill a construction worker, police officer, or any one near it. Perhaps it will take out a critical bridge or other important infrastructure????? I just hope it doesn't kill a presidential motorcade. This truck is a hazard. I am NOT in control of the truck at highway speed. I will not be accountable for the impending disaster this truck will cause. YOU ARE! This F-150 does have the 10R80 transmission, so you are aware of the danger. What are you going to do???? My son has name this truck "MURDER TRUCK", he fears riding in it. He refuses to risk his life in this F150. Please contact me NOW. [XXX]. The corvair was recalled for far less. Simply driving this....is the danger/hazard. I know you don't give a [XXX]. So [XXX] you for doing nothing. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11520781

The contact's boss owns a 2017 Ford F-150. The contact stated that over a year ago the vehicle was taken to the dealer due to the driver’s side air bag developing a crack over the steering wheel label. Additionally, the contact stated that after the vehicle was started, an alarm symbol indicating “Park Aid” was illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the air bag needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was notified of the failure however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the failure was not covered under warranty. The contact was advised to call the NHTSA Hotline to file a complaint. The failure mileage was approximately 67,000.

NHTSA ODI 11520443

So my 2017 F-150 keeps having transmission problems. I've been to the dealer 3 different times in the last 2 months. I took it in the first time for the control module malfunction and a bang from under the driver seat. The dealership came back to me with a quote for 11K worth of repairs. EBS control module was the problem not the transmission. Drove the truck around 150-200 miles and took it back for the transmission issue again. They came back this time with oh it's the valve body of the transmission. That get's fixed. Have the truck back 3 weeks or so and the WRENCH light comes on, which is a problem with the powertrain. I will never own another FORD vehicle again. I'm the only owner of this truck. I've paid 10K out of pocket to get it fixed and it's still not fixed. Even though the light is on they say there weren't any codes for that. Mechanics aren't like they used to be. If the laptop doesn't tell them what to do they are clueless and have no idea what to do. Really Pissed Off Customer.

NHTSA ODI 11520302

The vehicle was purchased back in March and was parked in my driveway for about a month between uses. When I drove it again, I had the "Charging System Service Now" alert pop up on the screen. This was not present when we left the dealership, and they were not willing to help me solve the problem. I checked it with a code reader at home, but it did not generate any codes. I put the battery on a charger, but it was fully charged in 5 minutes. I took the vehicle to an auto parts store to have them check the battery and alternator, and everything checked out. The serpentine belt is not warn and the fuse for the alternator was still intact. We tried discharging the PCM, but that did not solve the problem either. I am asking around at a few mechanic shops for possible solutions to try and avoid taking it to the dealer.

NHTSA ODI 11519958

The contact owns a 2017 Ford F-150. The contact stated that after starting the vehicle and driving at slow speeds, the vehicle was rattling without warning. The contact had initially taken the vehicle to an independent mechanic who informed him that the cam phaser needed to be replaced. Both the dealer and the manufacturer were notified of the failure, and both stated that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 64,000.

NHTSA ODI 11519415

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, the vehicle made an abnormal rattling sound. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the cam phaser needed to be replaced. The contact stated that the failure was related to TSB Number: 21N03-S4. The dealer was notified of the failure and the contact was informed that he would be charged for the repair since the TSB had expired. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 52,000.

NHTSA ODI 11519477

While driving vehicle randomly down shifts or slips out of gear causing truck tires to lose traction and suddenly slow down rate of speed. Dash lights around the transmission and gear numbers are flashing and or disappear, go away, or are not illuminated. Diagnose code (DTC) code P1702 present in system. Service shop said complete teardown required to further diagnose. Six week wait with other vehicles in line ahead of me

NHTSA ODI 11519319

My 2017 Ford F-150 started to make noise on start-up -- sounded like branches were caught in the engine fan. Shortly after this, strangely enough, I received a recall notification from Ford Motor Company in 2020, regarding a Cam Phaser issue. I took it into my local Ford dealer @ 69,000 miles, which qualified me for Ford covered replacement of Cam Phaser, according to the recall notice. The dealer refused to replace it, insisting Ford had not authorized it yet. I am now at 80,000 miles and there has been no change in the start up noise level or duration. But, the dealer still will not repair the truck. Why would Ford send me a recall notice and then not honor it??

NHTSA ODI 11518429

No warning back seat driver window exploded while we were driving 65mph. Middle lane hwy83 April 14 at 9 20 am. We had just turned Ac on when we heard what sounded like a gunshot. There were no bridges or trucks near .We noticed a softball hole in middle of window all the rest of window was still there. No glass inside the cab. Pulling over to side of highway we noticed glass in bed of truck. We contacted the dealer immediately who said no recall! Contact your insurance.

NHTSA ODI 11517387

While driving on the interstate the vehicle transmission slipped and lost 8 gears. The vehicle was only able to run with 5th and 9th gear. At this time the wrench warning light appeared on the dash, I checked the owner's manual, which said powertrain failure take it to the dealer. It has been inspected and confirmed by the dealer that the transmission needs to be replaced.

NHTSA ODI 11517270

Truck’s powertrain control system detected an issue with the transmission shift solenoids not responding as expected - causing the transmission and drive functions to fail. The failure resulted in my transmission being shot - and the need for a full transmission rebuild. My safety was put at risk because the truck lost complete loss of driveability, and ability for shiting of gears. The vehicle has been inspected by the manufacturer's agent, Holman Ford of Maple Shade, NJ. I received a number of warning alerts from the Ford Pass system beginning on March 24, 2023. There were no warning lamps, messages, or other symptoms prior to the failure.

NHTSA ODI 11516095

2017 FORD F-150. CONSUMER WRITES IN REGARD TO DEFECTIVE TRANSMISSION. THE CONSUMER IS REQUESTING REIMBURSEMENT FOR REPLACMENT OF THE TRANSMISSION.

NHTSA ODI 11515744

The contact owns a 2017 Ford F-150. The contact stated that while reversing, the image of the 360-degree camera was extremely cloudy and distorted creating a visibility hazard for the driver. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 22V644000 (Back Over Prevention). The contact stated that the vehicle had experienced that failure listed in the recall. The failure mileage was 50,000.

NHTSA ODI 11514225

Vehicle is a pickup truck. Tailgate has opened up multiple times while driving (at least three times now in 3 months of moderate driving of approximately 30 miles per day). It does not seem to be related to whether or not the tailgate is locked or not or the weather. Vehicle does *not* have an electronic/automatic tailgate open feature. It is a manual release only. I believe that is could be associated with hitting bumps in the road, but have been unable to confirm this theory yet. Please note the 2018 model has similar latch parts for the tailgate and HAS been recalled.

NHTSA ODI 11514020

The transmission on this truck is awful. I’ve taken the truck to the dealership twice already. The last time I took my truck to the dealership was in January and they had it for 6 weeks to work on several issues. Mainly for the transmission because it was shifting very rough and makes a loud noisy going from one gear to another. After I got my truck back in February, the problem occurred almost immediately and has only gotten worse. I called my service writer at the dealership twice and left voicemails and haven’t heard back yet.

NHTSA ODI 11513728

Wednesday. 22 March 2023: While driving on the Hwy 83 By-Pass accelerating up an incline, the F150 shifted from 6th gear to 3rd gear. It did not downshift to 5th or 4th. It went directly from 6th to 3rd gear. When it did this the truck went from 55 mph to skidding the rear tires (almost a complete stop) before the truck moved forward in 3rd gear. During this immediate deceleration instance, (where my sternum bounced off the seat belt) the "dummy light" Wrench icon appeared as well as prompts on the dashboard indicating there were faults with Blind Spot System and Cross Traffic System. I pulled over to the side of the road and shut the vehicle off. Due to the immediate deceleration and loss of traction with the road surface, if there would have been someone following behind me or if the roads were icy, there would have been an accident for sure. I (as well as the Ford dealership) were able to pull scan codes P1702 and P0706 (both codes are transmission faults) that historically directly correlate with a faulty Molded Lead Frame. The Molded Lead Frame is currently a Ford Recall for 2011-2013 Ford F150 vehicles. Although, this should extend to 2014 and above vehicles as they use the same 6R80 six-speed transmission. There were no warnings or symptoms prior to this incident that would have indicated any transmission faults or issues. The dealership has confirmed the Molded Lead Frame is the cause of the erratic shifting.

NHTSA ODI 11513750

The contact owns a 2017 Ford F-150. The contact stated while the vehicle was at a complete stop at a traffic light, the vehicle shut off inadvertently. The contact was able to restart the vehicle and continued driving. The contact stated that upon starting the vehicle the following day, the transmission gear position indicator was not illuminated. Additionally, the contact stated that the transmission was not shifting smoothly while driving. The contact stated that the vehicle shut off for a second time while at a complete stop. The dealer was notified of the failure and informed the contact that the vehicle needed to be diagnosed at his expense. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V053000 (Power Train, Electrical System). The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.

NHTSA ODI 11513597

Hello. My 2017 Ford F-150 has experienced the faulty windshield wiper issue resulting in the wiper motor to fail. As a result, I've had to replace the wiper motor engine\wiper arms twice in the past couple of years. All services were taken care of through the local Ford Dealership including transaction history. I understand the recent recall for this issue but when I contact Ford Customer Service, they state it does not apply to my specific model. The recall for this was just anounced this week but only for 2021 & 2022 models. Please help. Thanks

NHTSA ODI 11513296

The contact owns a 2017 Ford F-150. The contact stated that the front driver's side seat belt was stuck and inoperable. The dealer was made aware of the failure and determined that the front driver's side seat belt assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.

NHTSA ODI 11513093