What 1,066 owners told NHTSA about the 2017 Ford F-150 Supercab

while driving i went to turn into a driveway of a busy restraint and the steering assist stopped working and i almost lost control of the vehicle. this i notice has been reported a lot as well as complained about online it is apparent nothing is going to get done to make ford fix it even if someone gets killed, how can this not be a safety issue $$$ something needs investigated $$$ maybe even the $$$ investigators $$$ claiming there is$$$ no problem.

NHTSA ODI 11554097

The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle, the vehicle made an abnormal clicking sound. The contact related the failure to Customer Satisfaction Program: 21B10 (Powertrain Control Module Reprogram for Cam Phaser Rattle); however, the VIN was not included. The vehicle was taken to the dealer, who informed the contact that the VIN was not included in the Customer Satisfaction Program and referred the contact to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 62,000.

NHTSA ODI 11553740

Upon startup, the engine produces a loud “rattle” sound. It has consistently gotten worse. My local Ford dealer advised this is called a “phaser” for the camshafts and that they have failed. Ford has already issued a recall for this problem on trucks like mine, but for unknown reasons, my truck is NOT included. I have been advised that it is only a matter of time until there is a catastrophic engine failure. It has already been demonstrated that this part is defective, yet Ford refuses to address the problem in its entirety. I want Ford to honor their commitment and repair ALL affected trucks with these defective parts.

NHTSA ODI 11553870

I had a complete engine failure in my 2017 Ford F-150 2.7-liter V6 turbocharged (twin turbo) truck. The safety of myself and four family members were put at risk when this engine failure occurred, as we were driving at approximately 55 mph. My truck was taken to a Ford dealership were they confirmed the engine failure. I am currently awaiting new engine from Ford (a remanufactured engine), but they are currently on back order with no estimated time of arrival provided. I will happily make the vehicle available for inspection (via the Ford dealership). The vehicle has not been inspected by another party (outside the Ford dealership). There were no warning lamps or messages that appeared before the failure. One symptom, a strange "muffler sounding" noise, did start about 5-10 minutes before the failure. This failure seems like it could be related to the National Highway Traffic Safety Administration current investigation into this particular motor. See reference here - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11553680

It is a known defect in the 2.7 ecoboost engine that the driver side turbo oil supply line fails, causing engine oil to pool during a start up after a cold soak. The smoke produced causes several safety risks. 1. The smoke obstructs the rear camera. 2. The carcinogenic smoke causes a health and environmental hazard 3. The burning of oil can also lead to excessive parts wear and possible engine failure, which, given at the right time, could lead to injury. There are countless cases all over. When I notified the dealership they informed me it is a repair left at the responsibility of the consumer.

NHTSA ODI 11553195

THE FRONT DOORS HAS ISSUES SHUTTING AND STAYING LATCHED. I WENT TO MAKE A LEFT TURN THIS AM AND THE PASSENGER DOOR FLEW OPEN. I STOPPED TO SHUT IT AND THEN NEITHER OF THE FRONT DOORS WOULD SHUT AND STAY SHUT. I HELD THE 2 DOORS SHUT WITH A BELT TILL I COULD TURN AROUND AND GET BACK TO THE HOUSE

NHTSA ODI 11552589

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed and upon activating the rear window defroster, she observed smoke filling the interior of the vehicle. After a visual inspection of the rear window, the contact observed the rear window lower wire cover on fire. After turning the vehicle off, the fire extinguished on its own, after which the rear window shattered. Emergency services were not called. A fire report was not filed, and no injuries were reported. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the rear defroster wiring had shorted, causing the wiring to catch fire. The vehicle was repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 106,000.

NHTSA ODI 11552662

The contact owns a 2017 Ford F-150. The contact stated that when the vehicle was started, the instrument panel failed to illuminate. The contact believed that the failure was related to NHTSA Campaign Number: 17V053000 (Power Train, Electrical System) however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 37,000.

NHTSA ODI 11552256

The contact owns a 2017 Ford F-150. The contact stated that oil was leaking from the vehicle. The contact had to add additional oil. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the oil pan needed to be replaced. The vehicle was repaired, but the failure recurred and two weeks later, oil was again leaking from the vehicle. The vehicle was taken back to the same local dealer, where it was diagnosed that the oil pan needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the same local dealer, where it was determined that there was too much pressure on and that a plastic oil pan was needed. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to TSB Number: 19-2205 and TSB number: 23-2083. The failure mileage was approximately 62,000.

NHTSA ODI 11551386

There is an issue with the transmission slipping or not engaging properly. There is a strong and often loud jolt with a hard shift at times. It will also simply not engage in the next gear other times. I can be pushing down on the gas and you can hear the engine revving but the truck isn't picking up speed. This has been the most dangerous part of the transmission issues. If I'm pulling out to cross an intersection or turn onto a street and the truck isn't moving, my family is in extreme danger of being hit by oncoming traffic. The vehicle was looked at for this issue at the Ford dealership, Mel Hambelton, in Wichita, KS previously. The issue seemed to be better, almost non-existent, after I believe they reset some code. The problem has returned in the last couple of weeks and is much worse. We have an appointment Nov. 1st to have it looked into again. I don't feel very safe driving my vehicle and we couldn't get it in for at least 3 weeks to the same dealership so we are using the Ford Dealership in Hutchinson, KS to hopefully get it fixed sooner. There is no warning/check engine associate with this issue.

NHTSA ODI 11551420

Recall for cam phaser. Our truck meets all the criteria and it needs fixed. We did not receive Lester in 2021. Called ford twice and talked to manager. They said to get ahold of you.

NHTSA ODI 11551013

On Sunday, October 8th 2023, my wife and I were returning home on a remote stretch of US Highway 24, 15 miles east of Buena Vista, Colorado, when we got a flat rear passenger tire. I pulled over at a safe location to change the tire. While attempting to remove the flat tire, I was unable to get the factory supplied lug wrench on any of the 6 lug nuts. Because of the remote location we had very limited cell service and were having challenges contacting a towing service. I eventually found a rock and was able to pound the lug wrench socket onto several of the lug nuts and managed to remove 4 of 6 lug nuts. The final 2 nuts became stripped and I could not remove them. Meanwhile, my wife contacted a tow service and 3 hours later, they arrived. The tow truck drive used a large hammer to pound a 7/8" socket onto the remaining nuts and used an impact wrench to remove them and then to put all the lug nuts back on. He informed me this is a common issue with my year and make of truck and they are called "Swollen lug nuts." I was very surprised that this was a known issue and there was not a recall issued to replace defective parts. It is extremely irresponsible to not notify owners of this issue, especially when I was sold a 4x4 wheel drive, off road vehicle and live in a state (Colorado) where cell service can be limited to non-existent. This issue could easily lead to death by not being able to replace a flat tire.

NHTSA ODI 11550216

Frame & suspension problem. Left front wheel attaches to frame was rusted and the wheel tilted in so it was not drivable. Fortunately, I was not driving at highway speed. Otherwise, I easily could have lost control of my truck. Navarre Ford Body Shop, St. Louis, Michigan looked at the damage & shipped it to Grand Rapids Michigan, ProAm Collision & Mechanical for repairs to frame & suspension. They are calling it a fractured frame. The two parties above have inspected the vehicle. There was no police report filed. No warning lights etc. Noticed issue with left front wheel while driving in residential area.

NHTSA ODI 11549885

My truck went to Bolton Ford in Lake Charles, Louisiana for a Brake Master Cylinder Recall on September 07, 2023. Upon receiving my truck back that afternoon, the repair was stated to have been successfully completed. After driving about twenty miles, a loud alert came on in the truck, and an alert came on the dash stating, "Check Brake System", also the Brake light by the tachometer. I immediately pulled over and called the dealership service department. I checked under the hood, and only found that the fluid reservoir cap was slightly loose. They advised watching the truck and getting it back as soon as I could. Turning the key off, cleared the warning. The warning happened two more times that day on my way home. I returned the truck back to the dealer for service two more times again after this time for the same problem. They have worked on my vehicle a total of three times for the same problem and still not fixed. It went in for a preventative recall, and now is constantly malfunctioning. I picked it up yesterday (10/12/2023) after the third repair attempt. I drove on the interstate 35 miles. Returning, the same "Check Brake" warning alerted, and the brakes were almost impossible to apply when I pressed them. Finally, the brakes applied. This has become a very dangerous situation. Please advise where to go from here.

NHTSA ODI 11549848

I was driving at highway speeds (60mph) in congested traffic on a road with a steep incline with no shoulder when the truck suddenly went into limp mode when it downshifted. The engine went to idle and I had to coast to the far edge of the right line before coming to a stop. Multiple cars around me had to take evasive action. This could have been catastrophic if I had been crossing an intersection. Similar reports online indicates issue with the Electronic Throttle Body which creates an error that causes the truck to go into limp mode. Turning the truck off and back on again reset the condition so I could safely pull off to a side road to further evaluate. The limp mode feature is entirely unsafe and places the safety of the vehicle's mechanical components over the safety of the occupants. I would rather damage or destroy my engine in the process of safely exiting the roadway than come to an unexpected stop in an unsafe location.

NHTSA ODI 11548582

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle on a cold start, there was an abnormal rattling noise detected. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who referred him to the dealer. The vehicle was taken to the local dealer, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 78,000.

NHTSA ODI 11548704

When the auto start/stop function kicks back on at a stop light, it often causes the truck to lurch forward suddenly. Then, it occasionally cuts out, momentarily stalling the vehicle in the middle of the intersection. After a couple of seconds, it re-engages and takes off. The lurching is jarring and potentially harmful; stalling in an intersection is dangerous.

NHTSA ODI 11548396

The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle, the contact noticed blue smoke coming out of the tailpipe. The contact also stated that the vehicle shutoff independently. The vehicle failed to accelerate above 25 MPH. The contact was able to pull to the side of the road and restart the vehicle. No warning light was illuminated. The vehicle was diagnosed by the dealer. The contact was informed that the turbo supply line had failed. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a recall. The failure mileage was approximately 74,000.

NHTSA ODI 11548510

The engine oil pan and drain plugs are plastic and tend to develop a leak over time that drips directly on the exhaust. This could become a fire hazard if your vehicle is hot enough. Has been replaced with OEM parts and eventually the same thing happens. No warning lamps.

NHTSA ODI 11548326

The contact's husband owns a 2017 Ford F-150. The contact stated while her husband was driving at various speeds, the vehicle made an abnormal rattling sound. The contact stated that the failure recurred while driving, and the rear power sliding window fell forward on the unoccupied rear seats. The contact's husband drove to the residence. The vehicle was taken to the dealer, who informed the contact's husband that the rear power sliding window needed to be replaced and that he would be charged a fee for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would partially cover the repair. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 46,500.

NHTSA ODI 11547971

The contact owns a 2017 Ford F-150. The contact stated that on two separate occasions, oil was discovered leaking in the driveway. Upon investigation, the contact discovered that the same failure had also occurred prior to him owning the vehicle. The contact had taken the vehicle to the dealer twice for the same failure; however, the failure returned after each repair. The manufacturer had been notified of the failure and the contact was informed that there were no recalls on the vehicle. The contact was then transferred to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 70,000.

NHTSA ODI 11547670

The IMRC fails on the intake manifold causing a massive loss of power to potential limp mode at any point during driving speeds. This ia known issue for 2015 to 2017 F150's and mustangs with the coyote 5.0 V8.

NHTSA ODI 11547824

The contact owns a 2017 Ford F-150. The contact stated that on multiple occasions while the vehicle was idling at a stop, the vehicle stalled without warning. The contact was able to shift to park(P) and restarted the vehicle. The contact stated that while driving at approximately 35 MPH, he heard a loud rattling sound under the hood of the vehicle and the vehicle stalled. The contact was able to coast off the roadway safely. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired. An undisclosed dealer was notified of the failure and confirmed that the VIN was not included in a recall. The contact was informed to notify the manufacturer of the failure. The manufacturer was notified of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 97,800.

NHTSA ODI 11546863

The rear sliding window top rail has dislodged itself and the sliding window is now loose and does not create a proper seal.

NHTSA ODI 11544910

Cam phaser rattle has progressed into loss of power in vehicle and unreliable performance. My engine will shutter and when gas pushed it feels like it is in limp mode.This started occurring after the phaser volume progressed and in my opinion after independent research the cam phaser lockout pen is slipping. Ford will not honor their own TSB to remedy although I am affected and within mileage range.

NHTSA ODI 11544673