What 1,066 owners told NHTSA about the 2017 Ford F-150 Supercab

Ford 10R80 transmission suddenly began slipping in 10th gear while on an Interstate highway traveling across a mountain pass. This resulted in a sudden drop in speed from 75mph to 45mph. I was able to resume forward travel at highway speed by selecting a lower gear and avoiding 10th for the duration on the trip (2 hrs). The wrench icon was displayed and the an error code of P07F7 (10th gear incorrect ratio) was set in the OBD system. The transmission temperature gauge remained in the normal zone throughout the incident. Upon inspection I observed that transmission fluid had been spraying the undercarriage area. Local AAMCO dealer confirmed no 10th gear engagement and fluid had vented from vent hole atop transmission. Transmission was rebuilt with new CDF drum, valve body, torque convertor and typical wear parts. Mileage was 129,860 and transmission had received a fluid and filter change previously.

NHTSA ODI 11544732

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, he heard an abnormal rattling sound coming from the engine compartment. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03, and the VIN was included. The manufacturer was notified of the failure and informed the contact that the vehicle had been repaired prior to him owning the vehicle. The failure mileage was 83,000.

NHTSA ODI 11544607

The contact owns a 2017 Ford F-150. The contact stated while driving 30 MPH, there was an abnormal rattling sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to Customer Satisfaction Program 21N03, but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 58,000.

NHTSA ODI 11544313

I am filing this incident with you before I take my 2017 Ford F-150 to my local Ford dealership tomorrow. My truck was parked on a church parking lot September 3, 2023 . The truck was placed and left in park. I walked away from the truck and walked into a building went upstairs. According to the church security video my pickup truck started rolling across the lot until it was stopped by flower bed timbers just short of the Church Sanctuary building. I was upstairs and happened to look out the window and saw my truck in the flower bed. It was still in park!!! Thirty minutes later and a group of small children would have been crossing that area. Already my Ford dealership is telling me because my vin shows no recall (even though other 17/18 pickups have this issue) they will not cover the diagnosis or repair. How many more trucks like mine are out there? I am frustrated. Ford may or may not be aware of this. That is why I am reaching out to you. I do not trust them. 1

NHTSA ODI 11542664

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who found that there was little engine oil in the vehicle and a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related it to Technical Service Bulletin: 19-2365, but the vehicle was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 145,000.

NHTSA ODI 11542755

When I went to stop as I pulled up behind another car at a gas pump, my brake pedal went completely to the floor and I had no brakes. I then left the gas station to go to my place of employment down a hill and my ability to brake was very minimal. I lost my front brakes in my F150 and later found out that only the back brakes were stopping me. I had to have my truck towed and found out that my front brake hose burst and the second one was bubbled and ready to burst as well. I have saved the brakes hoses if the NHTSA would like them for examination.

NHTSA ODI 11542535

The contact owns a 2017 Ford F-150. The contact stated while depressing the accelerator pedal after stopping at a traffic light, the vehicle accelerated to approximately 10 MPH and the engine started to shudder. There was no warning light illuminated. The contact stated that the failure was an intermittent at first and occurred during cold start but became a recurring failure. The contact stated that the failure caused the vehicle to lurch forward while attempting to move. The contact had not taken the vehicle to a local dealer or independent mechanic; however, he had spoken to a dealer. The contact stated that he previously received Customer Satisfaction Program: 21B10 (Software Update PCM) and the update was performed. The contact stated that he was advised by the dealer that the application of the Customer Satisfaction Program could lead to other software issues and that the manufacturer had issued subsequent Customer Satisfaction Programs to address the engine failures caused by Customer Satisfaction Program: 21B10. The contact related the engine failure to the application of the update to the PCM under the Customer Satisfaction Program. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 21,000.

NHTSA ODI 11541936

Transmission does not complete all shifts and becomes neutral for extended time, unresponsive to throttle demand. Transmission spontaneously downshifts (ex 7-2) at speed during steady state operation and no throttle demand. Transmission stays in high gear when stopped and won’t pull away. Transmission exhibits extremely harsh shifts while moving. All conditions are intermittent and unpredictable.

NHTSA ODI 11541971

2017 F150 with approximately 71k miles. The front passenger-side flexible brake line split and sprayed out all brake fluid from the system. This happened while parked and in the process of shifting into gear with the brake pedal pushed down. The pedal went to the floor without resistance due to loss of brake fluid pressure. The truck was towed to a Ford dealer for inspection with the expectation this would be covered under the extended warranty. The dealer service center reviewed the issue and recommended replacement of the hose due to it "spewing fluid near crimp connection". The dealer is not covering this under warranty even though the same issue is a recall item on Ford Edge and Fusion models. It is extremely fortunate this happened while parked and not while driving. This could have easily resulted in significant damage, injury, or death with a complete loss of brakes while driving.

NHTSA ODI 11541388

Cam phasers cause intermittent excessive engine rattle upon acceleration. Problem not rectified by Ford recall. Rattle subsides by letting off gas pedal. Rapid declaration upon merging or being followed too close may lead to collision

NHTSA ODI 11541154

AIRBAG WARNING FAILURE A know issue with Ford F-150 and other products with the Blind Spot senor module in the rear tail lights. The vehicle has an issue with water or fluid leaking into the tail light housing causing many of the advanced features to stop working. The vehicle shows a Blind Spot Sensor Failure, Cross Traffic Sensor Failure, Front Windows will not operate, Air Conditioner stops working , Radio works but nothing can be changed and worst of all the "The Air Bag Failure Warning Light" comes on rendering the vehicle unsafe for roadway operations. The Internet (You Tube and other sites )document the failure and how to fix it. It is not confined to just My 2017 F-150 but plagues many other year and model ford products. My truck is currently at Bluebonnet Motors the Authorized and Sales Dealer for this Truck, they have confirmed the issue and are awaiting parts to repair it. They have quoted about $1,850 for parts and labor. [XXX] the service writer and myself witnessed these failures in the service reception area while checking the truck in for service. This problem puts many people at risk (including myself) if they are unaware of the entire system failures. Should a crash occur the occupants may not be provided with air bag deployment , which could result in possible injuries or death. I have not been made aware of Ford Motor Company or the dealership acknowledging this serious safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11541003

The contact owns a 2017 Ford F150. The contact stated while driving 40 MPH the contact heard a grinding noising coming from the vehicle and no warning light illuminated. The vehicle was taken to the dealer and the stated that the actuators needed to be replaced but the failure reoccurred and blew out the front ended of the vehicle. The vehicle was repaired several times for the same failure. The manufacturer was contacted and stated that a tech needed to diagnose the vehicle to be cover under warranty. The failure mileage was 60,000.

NHTSA ODI 11540755

The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle, he heard an abnormally loud sound coming from the engine compartment. There were no warning lights illuminated. The vehicle was taken to the dealer, who determined that the cam phaser had failed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 52,000.

NHTSA ODI 11540759

The contact owns a 2017 Ford F-150. The contact stated while starting the vehicle, there was an abnormal sound coming from the vehicle. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 70,000.

NHTSA ODI 11539809

Engine start stop does not work anymore when at a stop but is causing a rough idle and sometimes will stall in traffic at low speeds.

NHTSA ODI 11539273

The contact owns a 2017 Ford F-150. The contact stated while driving at unknown speeds, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the intake manifold needed to be replaced. The contact called the local dealer and was informed that the part was on back order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 67,850.

NHTSA ODI 11538916

The contact owns a 2017 Ford F-150. The contact stated while driving 70 MPH, the vehicle unintendedly downshifted, prompting the contact to pull over to the side of the roadway. After shifting into park and back into drive, the vehicle seemed to return to normal functionality; however, the vehicle failed to accelerate as needed. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the leadframe. The vehicle was repaired. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 58,000.

NHTSA ODI 11537727

The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle inadvertently shifted up and down between gears before shifting into park. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the transmission control module needed to be reprogrammed. The vehicle was repaired, but the failure reoccurred. The contact related the failure to NHTSA Campaign Number: 22V188000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 130,000.

NHTSA ODI 11537124

The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle, there was an abnormal rattling sound detected. There were no warning lights illuminated. The vehicle was taken to the local dealer, where a software update was completed, and it was determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 44,474.

NHTSA ODI 11536487

The contact owns a 2017 Ford F-150. The contact stated that when the vehicle was started there was an abnormal rattling sound coming from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed as cam phaser rattle. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 104,000.

NHTSA ODI 11536366

According to a ford representative my vehicle should have been included in the 21N03 recall but was not. Because of this the cam phasers are failing and I have to repair them. Fords warranty expired 1 January 2023 but my millage is low for the vehicle. Mu vehicle no longer qualified for the repairs. Even tho the defective parts did fail under 65k miles.

NHTSA ODI 11535825

The contact owns a 2017 Ford F-150. The contact stated that the vehicle had experienced rough idling and on several occasions, the engine shut off while idling. Additionally, the vehicle also shut off while driving at speeds below 10 MPH. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The contact stated that the vehicle inadvertently lost automotive power with the check engine warning light illuminated. The vehicle was taken to the local mechanic who diagnosed that the intake manifold was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not notified of the failure. The failure mileage was 150,000.

NHTSA ODI 11535835

On 07-15-2023 A girl rana stop sign and hit my truck quite hard on the Drivers side just in front of the door. It was so violent that my head, shoulder, arm, and left hand shattered the drivers window in each place they hit. Pictures show all 4 definitive places where each body part hit. I incurred a fracture on my left hand, shoulder, and head pain. I had to really force the drivers door open. It bent the front end around and I had to force the passenger door open. The side airbags didn't deploy. At the time of the accident all I felt was my hand and was slightly dizzy but didn't feel like I needed medical attention. The next day I knew I needed medical attention and went to the urgent care. I am now getting unusual headaches on the left and rear side of my head. I do not normally get headaches and am rarely ever sick. I have an appointment with my doctor to get checked out on Monday. I really feel that the side airbags should have deployed. Why even have them if they done deploy.

NHTSA ODI 11535261

The contact owns a 2017 Ford F-150. The contact stated that the vehicle made an abnormal sound during start-up. No warning light was illuminated. The contact related the failure to a faulty cam phaser; however, the vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 85,000.

NHTSA ODI 11535120

The contact owns a 2017 Ford F-150. The contact stated while starting the vehicle, there was an abnormal sound coming from the engine of the vehicle. The dealer was contacted by phone and made aware of the failure and was provided information about Customer Satisfaction Program: 21N03 regarding the cam phaser however, approval from the manufacturer was needed for the repair. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 57,500.

NHTSA ODI 11534748