What 1,066 owners told NHTSA about the 2017 Ford F-150 Supercab

I had the recall done for unintended tailgate opening. However, twice now while pulling out of my driveway the tailgate has opened on its own. I have video from my ring camera showing the tailgate opening as I am proceeding out of my driveway into the street on both occasions.

NHTSA ODI 11564577

The contact owns a 2017 Ford F-150. The contact stated that after entering the vehicle and attempting to close the door, the latch failed to latch as designed. The door required several attempts before latching securely. The door-ajar warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

NHTSA ODI 11564629

The contact owns a 2017 Ford F-150. The contact stated that upon parking the vehicle, the vehicle failed to restart after several attempts, with the "Charging System - Service Now" displayed on the instrument panel. Due to the failure, the vehicle was towed to a dealer and the contact was informed that the starter, oil pan, and cam phasers needed to be replaced. In addition, the contact was informed that the repairs were not covered under warranty or recall. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was approximately 73,000.

NHTSA ODI 11564367

On12.26.23 I entered my 2017 F150, closed the door, and the rear window shattered, causing glass to enter the back seat- falling on my child who was seated in the rear. I called the local Ford dealership because my truck is under warranty to 100,000 miles. The dealership said they refer people with that problem to a local glass shop. I took it there to be repaired, total cost with tax was $1067.00 There were no warnings, messages or other symptoms of the problem prior to this happening. ***this submittal has an area to attached the service invoice- this function will not work for me, but I do have the invoice if needed.

NHTSA ODI 11564022

The contact owns a 2017 Ford F-150. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The service light remained illuminated, and the vehicle shuddered and hesitated to accelerate. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 68,000.

NHTSA ODI 11563818

Cam Phaser and Oil Pan, failure do the manufacturers defective parts and applications

NHTSA ODI 11563335

Rear back sliding windows falls out of track and window falls out.

NHTSA ODI 11563399

I've added all 4 doors not latch closed at different times. I also had my front driver's door pop open while driving, this happens when the temperature is cold and freezing. I've spoken with two different Ford dealers and they both said they haven ne er heard of this problem. I have spoken with people who own the same vehicle and they say it's common and Ford really doesn't have a fix or if something is done it's shot term and starts happening again. I feel this is a very dangerous situation.

NHTSA ODI 11562231

The contact owns a 2017 Ford F-150. The contact stated that after starting the vehicle, there was a rattling sound coming from the engine compartment and the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed a vapor blockage was present in the engine and all the four VCT units needed to be replaced. The VCT units were replaced, and the vehicle was repaired. Additionally, while driving at various speeds, there was a whistling sound underneath the vehicle. The vehicle was taken to the local dealer who diagnosed that the transmission separator plate was faulty due to corrosion buildup and was pushing against the torque converter. The transmission separator plate was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 39,500.

NHTSA ODI 11562098

My advanced track warning light comes on then all the lights on the dash and start going off one warning after the other. (Low oil, limited breaking, tire pressure, etc.) Then all electrical components in the vehicle turns off while driving. Its been serviced by the dealer which they replaced the break booster sensor. About 2-3 weeks later, it started happening again only this time when i drive the breaks lock up now and grind to the addition of everything lighting up the dash and all electrical components turn off while driving. Dealer charger me $900 for first repair now they’re charging me $2500 to start for the APIM replacement. They are not clear on issue. They stated well start with apim and go from there.

NHTSA ODI 11560642

The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle, the engine made an abnormal rattling sound. The vehicle was taken to the dealer, where it was diagnosed that the cam phaser springs needed to be replaced. The vehicle was not repaired. The contact stated that the cam phasers were previously replaced in 2021 at 40,000 miles; however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that a portion of the repair cost would be covered. The failure mileage was approximately 89,000.

NHTSA ODI 11560686

Hit from behind. Rage driver attempted manslaughter trying to force us into high speed traffic. Hit us a 2nd time. Driver hitting us refused to yield information; name, address, insurance, registration. Obtained via Oceanside Ca. Police incident # 2300118069. Cause- no accountability due to No Fault Insurance practices

NHTSA ODI 11560464

On the morning of 12/12/23 it was a cold morning, the driver side door was frozen the door wouldn't secure. Had to heat up vehicle to get door lock to engage.

NHTSA ODI 11559642

The contact owns a 2017 Ford F-150. The contact stated that while driving approximately 70 MPH, the transmission erroneously downshifted, causing the vehicle to decelerate to 50 MPH. After restarting the vehicle, the transmission failed to shift above second gear and failed to exceed 50 MPH while driving. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 180,000.

NHTSA ODI 11559438

The contact owns a 2017 Ford F-150. The contact stated that after starting the vehicle, he heard an abnormal rattling sound coming from the engine compartment, and the vehicle was idling rough. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam timing phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 20–2315. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 115,000.

NHTSA ODI 11559590

The contact owns a 2017 Ford F-150. The contact stated while the vehicle was parked, the contact observed a rattling sound coming from the engine compartment. The contact stated that once the oil pressure had built up the sound coming from the engine compartment ceased. The vehicle was taken to a dealer where it was diagnosed that the variable timing chain and four camshaft phasers needed to be replaced. The vehicle was currently being repaired. The manufacturer was notified of the failure. The failure mileage was 96,500.

NHTSA ODI 11559120

The contact owns a 2017 Ford F-150. The contact stated that after entering the vehicle, the front driver’s and front passenger’s side doors failed to remain closed. The contact stated that the failure had occurred during very cold temperatures and the locking mechanism was frozen. The vehicle was taken to the local dealer who diagnosed and determined that the door locks needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.

NHTSA ODI 11558891

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the engine overheating warning light illuminated, and the vehicle lost motive power. The contact restarted the vehicle and drove to the shoulder of the road. The contact turned off the vehicle and allowed the engine to cool down. The contact then restarted the vehicle and drove the vehicle to the residence and turned the vehicle off. The contact restarted the vehicle and heard an abnormal sound coming from the engine compartment. The contact turned off the vehicle. The vehicle was taken to the dealer where it was diagnosed with failed cam phasers and a failed head gasket. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 100,000.

NHTSA ODI 11558746

According to my local Ford Dealer, my 2017 F150 3.5 L EcoBoost Engine needs the Cam Phasers replaced. When the engine is cold and started it creates a metal “rattle” sound for a few seconds practically every time now. My motor has 131,348 miles on it. Ford previously had a recall 21B10, 21N03 and 21N08 for this issue but according to my call to Ford Motor Company today, December 4, 2023, the recall program is closed. I have a Ford Case Number that was provided to me today during the call. Therefore they cannot help me at this time; even though they previously did a nationwide recall for certain other models and model years for this engine. When I checked my VIN in your recall database, I could not find a Cam Phaser Recall Notice or that a repair had been previously made. Please investigate to determine if Ford Motor Company should issue an updated or another public safety recall for those vehicles that may have been missed or not repaired during the previous recalls.

NHTSA ODI 11558339

The contact owns a 2017 Ford F-150. The contact stated that the front passenger’s side brake line was fractured. The contact stated that the brake pedal was depressed to the floorboard. There were no warning lights illuminated. The vehicle was towed to the local dealer and the contact was informed that the brake lines needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact there was no recall on the VIN related to the failure. The failure mileage was 130,000.

NHTSA ODI 11558403

My truck's instrument cluster fails to turn on preventing me from seeing mph,fuel level, etc. Ford has a recall number(17C01) for this exact issue but my vehicle's VIN is not included

NHTSA ODI 11558231

On cold days, general below 30 degrees, the drivers door will not latch. After the temperature warms, the door will latch. This renders the truck useless for 4 months of the year where we live. I have seen recalls on other Ford F150 for the door latch. But there are no active recalls for my truck. This is a major safety issue. Especially if the truck door comes unlatched while driving.

NHTSA ODI 11557186

The driver side door would not unlock by either using the key fob or manually using the key in the door. This seem to occur in cold weather. It was 20F this morning and the vehicle was parked outdoors. This has occurred multiple time, so I though I’d report. If by chance the door unlocks, the latching mechanism will not function, nor will the locking of the door, so can’t drive until the car is well warmed up, usually 20 minutes of idling with the heater on. I have backed out of my driveway and the door is not latched, and opened when turning right.

NHTSA ODI 11556748

My F150 has been diagnosed to have faulty cam phasers which is a known problem. Ford claims my truck is not part of their recall. The year and where it was manufactured fits the criteria of the initial recall. Ford is unwilling to recognize the fault cam phasers.

NHTSA ODI 11554541

I have a 2017 Ford F150 XLT four-wheel-drive super crew that the oil pan is now needing to be changed for a third time I first took it for its first oil change in 2018 on May 24, 2018. The oil pan was replaced again I took it for an oil change it was leaking again and was changed on March 17, 2021 now today November 8, 2023 I take it again to be have the oil changed and I find out that it is leaking again. I was informed that the dealership is not responsible to replace it a third time. This is a defective oil pan evidently for this make and model and I don’t feel it’s right that I should have to pay approximately $1200 to have it replaced for a third time, I would like to see or have someone call me to explain to me why I should be paying for something that has already been replaced twice. This is a defect and it should be a recall. The dealership said it’s not the first one that is doing this but so far no one knows who to call at Ford corporate in order to find out how to get Ford to replace it for free. I have owned nothing but Fords in my life I do all my oil changes on a regular basis at the Ford dealership. At this rate I will have to change out that plastic oil pan approx every 2.5 years.

NHTSA ODI 11554247