What 1,066 owners told NHTSA about the 2017 Ford F-150 Supercab

The contact owns a 2017 Ford F-150. The contact stated that after towing a camper, the contact became aware that the front of the camper and the rear of the truck was covered in transmission oil. On another occasion, after parking the vehicle, the contact noticed transmission oil on the ground underneath the vehicle towards the rear end. The contact stated that despite repairs, the failure remained persistent. The vehicle had been taken to the dealer who diagnosed that the oil pan had failed. The oil pan had been replaced four times. The manufacturer was made aware of the failure. The contact was referred to the NHTSA Hotline to file a complaint. The approximate failure mileage was 23,345.

NHTSA ODI 11584788

I have a 2017, Ford F150 I have a knocking noise on the engine and I also have oil pan leak. It’s been like this since I had 85,000 mile now I am at 99,000 miles

NHTSA ODI 11584365

Brake Booster failed to operate. When driving and needing to stop the brake peddle was stiff and would not compress failing to safely stop the vehicle. I had to stand on the brakes as hard as I could to come to a stop. Shortly afterwards the dashboard alerted me to Check Brake System. Upon reading DTCs it showed P0555 (Brake Booster Pressure Sensor Circuit) and P0556 (Brake Booster Pressure Sensor Circuit Range/Performance). Vehicle no longer is safe to operate. I had this issue back in 2019 on several occasions but it was intermittent and self resolved itself after pumping the brakes. I took it to a Ford dealership. They kept the truck for 2 months saying they couldn’t duplicate the issue and that there were no recalls for my VIN and gave the truck back to me saying it was safe to drive. I have not had the issue again until now. Pumping the brakes and restarting the engine doesn’t make it go away like it did before.

NHTSA ODI 11584044

The 3.5 Ecoboost engine began making metal rattling on cold startups. Was told the cam phasers needed replacement. Was told no longer under warranty. I have located a customer satisfaction program 21N03. This program replaced these cam phasers under warranty, however only up until January 1, 2023. My truck had just under the 69,999. At 68,204 miles. However outside the January 2023 date. I don't understand why I would be punished because my vehicle has a low mileage yearly use. Ford had acknowledged with again the customer satisfaction program 21N03. Again I feel punished because I did not drive a lot of miles. Bill was $3983.84. In the program they would proration up to 89,999 miles, but again out of the window.

NHTSA ODI 11584149

This truck had the cam phaser cold rattle issue repaired at 42,490 miles. The new parts used were the same problematic part numbers as the original parts, intake part HL3Z-6256-CD and exhaust HL3Z-6C525-CD. The same issue has presented itself again while I am just over the 100K miles extended warranty that I had on the truck. Ford Corporate and the local Ford dealers are well aware of the issue and repaired the problem with the same defective parts. A new part number has been redesigned with a new part number that will actually fix the manufacturing defect, this is intake part ML3Z-6256-A and exhaust part ML3Z-6C525-A. I called the dealer and asked for the repair to be covered under warranty and was told no, I then was directed to contact Ford customer service at 1-800-392-3673 and they admitted they are aware of the problem, but were not willing to help on the financial cost of the repair as the truck was nto under any extended warranty.

NHTSA ODI 11583890

The contact owns a 2017 Ford F-150. The vehicle was repaired under Customer Satisfaction Program: 21N08 Transmission Judder (Power Train) however, while driving at 35 MPH, the vehicle was jerking. Additionally, the gear shifter was stuck and there was an abnormal sound coming from the transmission. The vehicle was taken to an independent mechanic where it was diagnosed as a low-voltage failure and several unknown codes. The battery was replaced but the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the timing belt tensioner and the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was unknown.

NHTSA ODI 11583300

The contact owns a 2017 Ford F-150. The contact stated that after starting the vehicle, while the engine was idling, there was a mechanical whining and ticking sound coming from the engine. The vehicle was taken to a local dealer who informed the contact that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 58,000.

NHTSA ODI 11582966

-3.5L turbo engine cam phaser rattle when starting. Yes - I do not believe safety is at risk -this is a common know problem per customer stratification program 21N03. When I contacted the dealer, they did not show this number so they did not look at it. -My vehicle has not been inspected by anyone. When I contacted the dealer, they hid not have the 21N03 in their system. -I do not think my safety was at risk -There are not any warning lights or messages. I do have a rattle at start up (mainly cold startup). It appears that the customer satisfaction program ended in January of 2023. My vehicle did not have the noise at that time or at least it was not noticeable. Since covid I have not driven the normal amount of miles so my vehicle is still within the mileage limit, however the date ended and to my knowledge I was not notified that there was an expiration date.

NHTSA ODI 11583025

I am aware of the cam phase issue with 2017-2020 F150s 3.5 Eco Boost. I have 68K miles and I took it to the dealership as my cam phasers are failing and making the engine loud and ready to fail. The repair bill is 4K and I called Ford Customer Care. They told me to file a complaint with NHTSA and my case # is CXH-01938744. Customer Satisfaction Program 21N03 – Supplement #1 Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3.5L GTDI Engine Cam Phaser Replacement REF: Customer Satisfaction Program 21N03 Dated March 2, 2021 New! REASON FOR THIS SUPPLEMENT They told my vehicle should be covered. I am never received the mailing about the issue. I am the original owner and I had a ford extended warranty.

NHTSA ODI 11582772

When merging onto the freeway (60MPH) a wrench icon illuminated and my engine shifted to 3rd gear (limp mode) causing my entire truck to jerk forward. I was then forced to pull off the freeway with my engine RPM's upward near 4000. Once I was able to safely pull off the roadway. I turned off my truck and attempted to turn it back on with no avail. The engine would not even attempt to turn over. I eventually got the truck to start and drove it to the nearest ford dealership to have the now illuminated check engine light code read. The code said "error on the transmission range sensor". Ford cleared the code and sent me on my way. The same exact incident occurred 2 more times and is now having a $1200 repair to the transmission on a part called the "molded lead frame" It appears this same issue is prevalent in the same transmission (6R80) on older models 09-13 and there was a recall issued. my hopes is to bring awareness to NHSTA in order to further the recall for all ford's to have their lead frames replaced before a more significant issue arises when someone is driving on the freeway.

NHTSA ODI 11582563

The contact owns a 2017 Ford F-150. The contact stated while driving 65-70 MPH, the RPMs were fluctuating, the engine was overheating, and the vehicle lost motive power. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed with catastrophic engine failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they might partially cover the cost of the repair. The failure mileage was approximately 88,000.

NHTSA ODI 11582571

The contact owns a 2017 Ford F-150. The contact stated that the vehicle was difficult to start. There was an abnormal rattling sound coming from the vehicle. The contact stated that the vehicle was losing motive power while driving at various speeds. The vehicle was taken to the local dealer, where it was diagnosed and determined that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 60,000.

NHTSA ODI 11582659

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the brake line fractured, and the brakes failed to operate as designed. The vehicle was towed to the residence. The contact who is an independent mechanic, diagnosed the vehicle and determined that the brake line had fractured, and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 95,000.

NHTSA ODI 11582133

The contact owns a 2017 Ford F-150. The contact stated that when the vehicle was started, there was a loud ticking sound coming from the engine compartment. The vehicle was taken to two independent mechanics where it was diagnosed that there was a cam phaser malfunction and that the timing chain and an unknown part needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer where the diagnostic result was confirmed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.

NHTSA ODI 11582201

He CAM Phasers have gone bad and I was told some F150 model years had this defect covered as part of a previous recall, but not the this particular year and make. The replacement cost avg 4k-5k and when you read the various blogs, this is a recurring problem.

NHTSA ODI 11581505

The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle in the morning, the vehicle was idling roughly. The contact stated that the failure was intermittent, but the vehicle took longer to run smoothly without the vibration at start-up. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The contact stated that the dealer was aware of the failure. The contact stated that previously the vehicle had experienced the same failure and was repaired. The failure mileage was approximately 100,000.

NHTSA ODI 11581127

Cruise control randomly disabled several times while traveling. This is a known issue with the Clock spring and is a significant safety issue!

NHTSA ODI 11580950

This has happened several times and at random. While accelerating normally truck has randomly downshifted into lower gear causing abrupt and unexpected deceleration. Was nearly rear ended by driver following.

NHTSA ODI 11580172

While driving, the rear window opened up by itself and would not close. Controls were dead. Found a wire bundle (not a harness) which runs from the body control module to several sensors, including the 110V power converter, were worn through shorting out. The wiring lies in a channel along the rocker panel on the interior of the vehicle. The wiring is not protected from abrasion which led to the abrasion of the wires shorting out. Since 110V is running along this same channel, the potential for a fire is high, plus shorting 110V AC with 12V DC.

NHTSA ODI 11579862

Well the last few days in colorado its been cold and every morning when i get in my truck the guage cluster does not come on. I have a few flashing lights but nothing else works. I am not sure what all is effected by this problem. After about 10 min. everything goes back to working as it should. but then the next day it happens agian. I have done some research and this is a problem that ford has had in the past that they had fixed on vehicals that were built up to the month before mine.

NHTSA ODI 11579534

The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the vehicle failed to accelerate as needed. The transmission was shifted hard, and the vehicle jolted. There was a knocking and chiming sound detected in the engine compartment. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA hotline. The approximate failure mileage was 32,000.

NHTSA ODI 11579303

The contact owns a 2017 Ford F-150. The contact stated that while driving 20-30 MPH, there was an abnormal grinding sound coming from the front of the vehicle. The vehicle was taken to the local dealer, where it was diagnosed that the grinding sound was due to the Four-wheel Drive system attempt to engage erroneously. A transmission software update was performed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.

NHTSA ODI 11578401

hello i am a mechanic and have noticed on many of the f150s wiper transmission failure on the passenger side the due to water build up on the cowl the drivers side where the cowl meets the arm has two lower drain holes and 6 drain holes on the right side and a rubber seal around the wiper arm the passenger side only has two drain holes leading to water sitting and rotting the rubber seal allowing water to corrode the wiper pivot point causing total failure

NHTSA ODI 11577951

hello i am a mechanic and have noticed on many of the f150s wiper transmission failure on the passenger side the due to water build up on the cowl the drivers side where the cowl meets the arm has two lower drain holes and 6 drain holes on the right side and a rubber seal around the wiper arm the passenger side only has two drain holes leading to water sitting and rotting the rubber seal allowing water to corrode the wiper pivot point causing total failure

NHTSA ODI 11577955

The contact owns a 2017 Ford F-150. The contact stated that there was an abnormal rattling sound coming from the engine at start-up. There was no warning light illuminated. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer informed the contact that there were no recalls associated with the VIN. Upon investigation, the contact linked the failure to the cam phasers. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 60,000.

NHTSA ODI 11578110