What 1,066 owners told NHTSA about the 2017 Ford F-150 Supercab

The contact owns a 2017 Ford F-150. The contact stated that at cold starts, there was an abnormal rattling sound coming from the engine with the check engine warning light illuminated on the instrument panel. The contact stated that the vehicle intermittently shut off while idling soon after the vehicle was started. Upon investigation, the contact linked the failure to the cam phasers. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired or diagnosed. The failure mileage was approximately 135,000.

NHTSA ODI 11595680

Sunroof malfunction/leaking sunroof. Originally occurred in 2020 with the track not operating correctly. Manufacturer was able to fix that. However, after that it started leaking whenever it rained. Not pouring in the vehicle but dripping out of the sunroof control panel. It’s done it ever since then. 2022 I had dealer check it again, this they didn’t take it serious I believe as, they told me they were ordering a part to fix and would call me. I never heard back, called dealer and response was they hadn’t gotten part in. Never heard anything back from them. So, still dealing with leaking/malfunctioning sunroof

NHTSA ODI 11595770

Transmission is hard shifting both when up and downshifting which causes vehicle to slip or spin out in wet or slippery conditions. Ford Dealership has technical service Buliton 24-2101 which identifies a problem with the hard shifting. At this point they are not offer a recall. Online this hard shifting issue is listed as as a problem on many Forums. Also, ford does has a recall on the same transmissions in the F250 model but not the F150 model from what I understand. The Ford Dealership gave the Following Assessment on the Transmission: Year 2017 Make Model Body Color 02/06/18 License Num! FORD F-150 WHITE DESCRIPTION OF SERVICE AND PARTS #1 - 60F0ATRD: Auto Transmission Diag AUTOMATIC TRANSMISSION CONCERN - C/S: HARD SHIFTIN G. GOING UP AND DOWN. Caused by Road tested, felt intermittent harsh upshift and downshift during slow speed shifting in parking lot and in round-a-bouts. Checked for bulletins, 24-2101 states harsh shifting can be caused by sticking valves in main control valve body or CDE clutch cylinder sleeve axial movement. Due to age/mileage, recommend remove & replace valve body and check CDF clutch passages for air leaks, and if leaks are found overhaul or replace Tech: James L (100) M278043 Sub Total: 72.50 #2 - 00F099P: Multi-Point Inspection MULTI-POINT VEHICLE INSPECTION Sub Total: . 00 Please Note: #[XXXX] CREATED 2024-05-31 11:40:00AM TAKEN BY JOEY INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11595310

I WAS DRIVING AT 70MPH AND ALL OF SUDDEN THE STEERING BECAME STIFF AND VERY UNSTABLE THAT I ALMOST CRASHED, IT WAS A VERY SCARY SITUATION DRIVING WITH MY FAMILY (MY WIFE AND MY 2 DAUGHTERS)

NHTSA ODI 11594355

Reference active NHTSA action RQ24005 regarding Ford F-150 pickups with the 6-speed 6R80 automatic transmission from multiple years. My 2017 F-150 with the same referenced transmission is experiencing the EXACT same issues as described in the investigation specifically hard down shifts while traveling at highway speeds of over 70 mph. From my research of user forums I am led to believe the 2017 models should also be included in this investigative action. I have less than 52000 miles on this vehicle and am the only owner. I have gotten estimates from $1800 to $5000 for repair. Of course it is just outside the power train warranty of 6 years but well under if mileage was still being considered. Very frustrating to say the least. Please help this consumer and thank you for all you are doing to keep us safe in supporting everyone with vehicle issues. I have included screenshots from my Ford Pass application of the communicated issue.

NHTSA ODI 11593800

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to indicate the transmission shift position. The vehicle returned to normal functionality, but the failure became a regular occurrence. The power train warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V053000 (Power Train, Electrical System), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 159,000.

NHTSA ODI 11593464

The contact's son owns a 2017 Ford F-150. The contact stated that whenever the vehicle was started, there was an abnormal rattling sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 87,000.

NHTSA ODI 11591519

When on a curve and coasting to a lower speed, when you go to accelerate, the transmission downshifts to second gear which made my rear end spin and hit the median. If there would not have been a median, I would have went into oncoming traffic

NHTSA ODI 11591046

A chronic oil leak from the plastic oil pan. It has been fixed once in 2019, replaced in 2022 and again needs replacement in 2024. Only 39500 miles on the vehicle.

NHTSA ODI 11590524

The contact owns a 2017 Ford F-150. The contact stated while operating the vehicle, the transmission experienced hard shifting while shifting into lower gears. Additionally, on several occasions, the transmission disconnected causing the vehicle the lose motive power and decelerate. The vehicle was taken to the local dealer who diagnosed that the transmission CDF Drum was faulty and needed to be replaced. The vehicle was not yet repaired. The contact also indicated that a loud noise was present when starting the vehicle due to a faulty engine cam phaser. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 102,500.

NHTSA ODI 11590529

The contact owns a 2017 Ford F-150. The contact stated that on three separate occasions, there was an abnormal rattling sound coming from the engine compartment upon starting the vehicle. There was no warning light illuminated. The contact stated that the vehicle was taken to a dealer where the cam phasers were replaced under warranty; however, the vehicle was no longer covered under warranty after the latest failure. In addition, the contact stated that the vehicle hesitated upon the depression of the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the same dealer for service on multiple occasions; however, the failure returned soon after each repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 50,000.

NHTSA ODI 11590553

The contact owns a 2017 Ford F-150. The contact stated when the vehicle was parked, the contact became aware that the rear driver’s door had failed to close properly. The contact attempted several times to close the door and was able to lock the door and when he attempted to open the door the door would remain locked and would not open. The contact was concerned for the safety of a passenger inside the vehicle with the failure to lock or unlock the door. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 111,000.

NHTSA ODI 11590107

Driver front brake hose ruptured and pedal went to the floor (thankfully while parked). Upon inspection, found the passenger front brake hose to be swollen in the same place directly below the crimp where the fitting is attached. There were no warning signs or symptoms prior to this failure and I hate to think what could have happened if this failure occurred somewhere like an interstate off ramp or some emergency braking situation. The parts can be made available for inspection before Dec 31 2024.

NHTSA ODI 11590275

Front passenger brake line burst after leaving dealership for PA state inspection (which the truck passed) 70k miles on truck no lift or other modifications stock f150

NHTSA ODI 11589659

Rear window shattered this morning during start up. I auto started the vehicle this morning at approximately 3:35. When I went out to get on about 7 minutes later, smoke bellowed out the door. I quickly shut off the vehicle and opened the hood, nothing indicated an issue.m but when I walked around the vehicle I noticed the rear window buldging out and shattered, the window was hot to the touch.

NHTSA ODI 11589752

The contact owns a 2017 Ford F-150. The contact stated while driving 50 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the oil pan was leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 58,000.

NHTSA ODI 11589239

The contact owns a 2017 Ford F-150. The contact stated while attempting to start the vehicle, there was a rattling sound coming from the engine compartment. No warning light was illuminated. The vehicle was taken to a local dealer and the contact was informed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 44,000.

NHTSA ODI 11589341

The contact owns a 2017 Ford F-150. The contact stated while starting the vehicle, the vehicle made an abnormally loud rattling sound. There was no warning light illuminated. The contact stated that the failure had been recurring increasingly. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an Extended Warranty. A case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 30,000.

NHTSA ODI 11588535

While traveling down the highway at 60 plus MPH, my vehicle had shifted out of drive position into almost like a neutral position with the RPMS sky rocketing and then engaging in a much lower gear being 1st. This happening all so fast the vehicles back tires locked up and caused the vehicle to fish tail. This is the second time this has happened. The gear indicator on the dash then flashed between park reverse neutral and drive and manual 1 and 2. When this happens I have to try and pull over putting the shifter in park turning off the ignition and then trying to restart.

NHTSA ODI 11588264

The contact owns a 2017 Ford F-150. The contact stated that there was a rattling sound coming from the hood that had gotten worse over time. The vehicle was taken to a local dealer where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 90,000.

NHTSA ODI 11587391

The contact owns a 2017 Ford F-150. The contact stated while starting the vehicle, the vehicle made an abnormal rattling sound. The contact stated that the failure also occurred while the engine was idling. The contact stated that the failure was recurring. The check engine warning light was illuminated. The vehicle was taken to two independent mechanics, where it was diagnosed, and the mechanics determined that the failure was related to Ford Campaign Numbers: 21N03 and 21B10. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.

NHTSA ODI 11586029

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, he heard an abnormal rattling sound emanating from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with all four cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.

NHTSA ODI 11586074

The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle, the engine made rattling sounds, and the vehicle experienced rough idling. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 34,900.

NHTSA ODI 11585911

Random downshift, loss of engine power, then power comes back at high RPMs then truck recovers. This has happened 3 times. Today, I was driving at approximately 55mph, with no throttle variation, the truck lost power and downshifted. Whatever gear it found it was enough to bark the tires.

NHTSA ODI 11585801

I was stopped at a red light when all of a sudden with no warning my brake peddle went to the floor and my truck started rolling backwards. I was terrified, but luckily there was no one behind me else I would have hit them. I have a scheduled appointment with a ford dealer to check the brakes on Monday May 6th 2024. I looked up the issue and apparently some F150s have been recalled for a brake fluid leak from the brake boosters master cylinder- recall # 20S31 (22V150000). But my truck doesn't have any recalls?

NHTSA ODI 11585627