What 212 owners told NHTSA about the 2024 Jeep Wrangler 4-door 4xe

Windshield defective as cracked due to weather and not foreign object.

NHTSA ODI 11640683

I had just left my home and got up to about 20-25 MPH when my Jeep Wrangler Willy’s 4XE suddenly and abruptly came to a full stop causing the tires to lock up as well and screech to a stop then it shut down and I had to restart it. It jolted my upper body and head forward and could’ve been much more dangerous if I were on a busy road or if anyone were driving behind me. I took it to my local dealership and they were able to recreate the issue after driving it and it shut off just as it did for me. They brought it in and seem to have primarily done some software update but didn’t express much confidence in the repair. They just said there were no DCT’s but there was some software updates and that should fix it. They also claimed there were no recalls present on the vehicle which is even more scary. So the only way there fixing this if they even are fixing it is it already happened to you and put you in danger.

NHTSA ODI 11639224

Driving down the interstate at 65MPH, vehicle totally failed, all lights came on dash, automatic braking engaged and stopped the vehicle. Towed to dealer. Dealer had for 21 days. Received it back January 9th 2025 and on January 16th, 2025, same exact issue. Driving on battery, vehicle cut out, all lights came on dash, vehicle quickly slowed with auto-braking and left me stranded in the middle of the interstate. it would not restart for 5 minutes. Jeep is back at the dealer now.

NHTSA ODI 11637011

Vehicle stopped in the middle of the road. Would not restart. Had to be towed. What component or system failed or malfunctioned, and is it available for inspection upon request? Power Inverter Module How was your safety or the safety of others put at risk? Yes. Car stopped in the middle of the road. No warning light until after Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer confirmed power inverter module needs to be replaced Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle is at the dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights until after the incident. No other symptoms

NHTSA ODI 11636476

battery dies when plugged in and charged past 100%

NHTSA ODI 11635512

Upon reaching about 60 MPH on the freeway, the vehicle suddenly began to shake violently, severely reducing my ability to steer and control the vehicle. After quickly (and dangerously) reducing my speed, it stopped, but it occurred again two more times. I pulled over and turned the car off, did a quick inspection and found nothing out of order. When I resumed my trip, the problem did not occur again. After getting home, I searched the Internet and found out that my Jeep suffered from what is called the "Death Wobble". Apparently, Jeep has known about the problem for years and has not corrected this dangerous and scary defect.

NHTSA ODI 11634102

The contact owns a 2024 Jeep Wrangler. The contact stated while driving approximately 20 MPH, the vehicle stalled. The contact stated that after several attempts, the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the battery had failed and needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 2,000.

NHTSA ODI 11633162

The first instance of this issue occurred on June 1, 2024, while driving to my daughter’s soccer tournament. My Jeep abruptly shut off in the middle of the freeway, displaying a “prepare to stop” warning, and left me stranded on the side of the road. The vehicle would not restart for 30 minutes. Since then, this problem has occurred five times, creating unsafe and unpredictable situations. I am constantly worried about the vehicle’s reliability, as it has placed me in frightening and dangerous circumstances. Despite the severity of the issue, Jeep has been unable to resolve the problem and has not provided a loaner vehicle. This is a matter of safety, not convenience, and it requires immediate attention.

NHTSA ODI 11632272

Was driving on highway, shifted to neutral by accident and message appeared “service charging system” and engine shutoff. Incredibly dangerous.

NHTSA ODI 11631541

Continued "service electric hybrid system" error on dash with dinging noise. The vehicle does not run properly in hybrid mode or electric mode, does not always want to maintain power. Causes jerking movements when accelerating in hybrid mode. Will not run only the ICE in e save mode.

NHTSA ODI 11630465

We have a 4xe jeep wrangler Rubicon X that we purchased for $70,000. We purchased this vehicle to take advantage of the hybrid features, only to later find out that these batteries that are installed in these vehicles have the potential to explode, and cause massive property damage. This is a total defect from the manufacturer and as a consumer I should not have to make financial sacrifices to trade in a vehicle that's 8 months old that's significantly decreased in value by over 30k in such a short time period. Jeep, Stellantis, and the dealerships need to stop selling these hazardous vehicles and make this right to their consumers. I would like to resolve this matter now before seeking legal counsel on my behalf.

NHTSA ODI 11630006

Service charging station is the message on screen. Car shut off during normal driving. Car continues to stall out. Car has been inspected by dealer.

NHTSA ODI 11627636

I went to drive it today and it had a full charge. Drove it to my office and put it on charge. Went to go home for lunch and it did not charge, but I had fuel and would figure it out later. Was driving on a 4 lane highway and a turtle popped up on the screen saying it was going to slow mode and turned off 5 seconds later going 55 mph. Had a message on the display saying put in in park, foot on the brake and press the start button. After I drifted to the redlight I did that and nothing. The EV battery was dead, I had 1/8 tank of fuel and would not even try to start. Just sitting at a light at a busy intersection. After 10 minutes and a green light I pushed the start button again and it moved about 15' to right in the middle of the intersection and did it again. All dash lights we on and the message saying press brake, put it in park and start it but literally nothing happens. Luckily a tow truck driver was in another lane and he knew how to pop a cover by the shifter to pull a strap that puts it in neutral as long as the strap is being pulled. So he was able to push me to the side of the road. I was only 1/4 mile away from my office, so I towed it back with another vehicle and put it on charge. Lights came on saying charging system failure, check charger. I called roadside and they towed it to the dealer and I included the charger. To note - I've had this vehicle about 3 months and many times trying to put it in electric mode it will usually say "Electric system temporarily available" Sometimes going down hills in it usually switches to electric mode, but when i get to the bottom I have 0 (zero) power until i push the pedal all the way down and it kicks over to gas mode.

NHTSA ODI 11627334

While driving car, Drive indicator light began to blink, battery light came on, dashboard instructions stated shift car to Park, dashboard instructions stated press Brake and Push Botton to Start, loss of throttle response while car was moving

NHTSA ODI 11626859

The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V72000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle hesitated while attempting to accelerate. The failure occurred intermittently. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was 4,100. VIN tool confirms parts not available.

NHTSA ODI 11626690

The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11625087

[XXX] driving car that we have owned for approximately 2 months 280 miles on busy road 4 way intersection at light stopped waiting for the turn left when car jolts as though we were rear ended but not. Then stops completely and shuts down with no indication of what is happening. Put hazard lights on trying ro get some control of car the system shut down and appeared to reboot taking 10 minutes. Very scary situation fortunately we were not in a high speed . Luckily the car started but now had an engine light on. Made it home contacted Arrigo dealer in West palm , fl but no calls back. Contacted the service department the next day 11/11/24 . They ran tests and said it needed a software update. Not sure why there was no notification and car dangerously shuts down. Picked up car on 11/12/24 to have Juan Gascon assure us it will not happen again. Not feeling great after reading info online. They did send a video from service had trouble uploading. Saved it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11624848

On three occasions so far in this vehicle with fewer than 3,000 miles I have experienced the “death wobble” after going over a bump on a highway at highway speeds. The intense shaking of the vehicle persists until I am able to slow down to below 50mph or so. The incidents have taken place on [XXX] (twice on [XXX] driving North from Cupertino) and on [XXX] driving in Napa on [XXX] towards Yountville. I will be taking the vehicle in for service on 11/12/24 at Putnam Chrysler in Burlingame CA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11624284

While driving in electric mode, sometimes I would lose power. One example is on the freeway while cruising at freeway speeds. I noticed my speed decreases and i have to press the accelerator pedal more than normal. Even after depressing it more than normal, the gauge on the battery power wont move and the speed continues to decrease (charge level can be at 50%, 80%, or lower). It also happens to me after stops at stop sign or intersection. When in EV mode, my light would turn green or its clear to continue into the intersection, the vehicle will barely creep out of a stop to the point that I would almost get t-boned at a T intersection. I have to floor the accelerator down to the floor in order to get the gas engine to turn on (while in EV mode with adequate charge on battery) and violently push me forward. Happens a few times a week both on highway or intersections.

NHTSA ODI 11623736

When traveling on the highway if you switch lanes or hit a bump, the jeep shakes violently and you have to hit your brakes to make it stop. A rented vehicle of the same make model and year had the same issue for family members in September of 2024. We have been taking video, took it to jeep and the tech took it for a 3 mile ride (non highway) and said nothing is wrong but they recommended a dampener or stabilizers, but this jeep is $1100/month and brand new. There are no warnings, and the shaking is absolutely hard to control. Less than 10,000 miles and it’s a safety concern for any jeep on the highways. It’s dangerous for all vehicles to be around the jeep when it begins shaking. All we can do for now, unless we wreck, is video it’s issue. We have traveled from Kansas to Washington and are almost back to Kansas, but the issue has gotten more dangerous as we have traveled. It feels like the wheels will actually fall off the arms of the jeep. It’s incredibly scary. Video not an option to upload below, but we can get info from jeep tech showing we told them the issue. The jeep is available for inspection and the issue will not stop, it’s a constant and there’s no way this is normal.

NHTSA ODI 11622682

The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11621682

Continued electrical over discharge resulting in battery failure. Problem remains undiagnosed by dealer, multiple engine / transmission / seat malfunction error codes. Hybrid engine does not take over driving as operated. Concerned this may present as a fire hazard for one as electrical systems are not communicating in a hybrid vehicle. Secondary concern that the vehicle will suddenly lose power while driving at put driver and others at risk of accident. This problem has occurred more than three times since ownership. Vehicle has been owned less than 1 month and was purchased brand new. Initial problem occurred within less than 600 miles of ownership. Vehicle starter battery has been significantly discharged since ownership under normal operations. Was initially advised by the Jeep dealership that 'the wrong battery was installed at the factory' and that changing the battery would solve the issue. Shortly after this service (approximately one week), the problem occurred again. Further diagnostics have remained unclear without resolution via the dealer.

NHTSA ODI 11620992

The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11621094

The contact owns a 2024 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the check engine light illuminated. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the hybrid propulsion system generator. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 3,000.

NHTSA ODI 11619894

My leased vehicle has been recalled for lighting on fire while off- I can not park in my garage or near my house. The performance of the vehicle is dependent on it being hybrid. Extremely dissatisfied.

NHTSA ODI 11619629