What 212 owners told NHTSA about the 2024 Jeep Wrangler 4-door 4xe

The contact owns a 2024 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The contact stated that the check engine and cruise control fault warning lights illuminated. The contact stated that the vehicle did not accelerate about 53 MPH. In addition, the contact stated that the failure occurred while the contact was driving on the highway. The vehicle was taken to the dealer, where the contact was informed that the failure was not duplicated. In addition, the contact stated that the recall, NHTSA Campaign Number: 25V766000 (Engine) was completed on May 20, 2026. The failure occurred the following day. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 47,978.

NHTSA ODI 11741823

The contact owns a 2024 Jeep Wrangler. The contact stated that while driving, the contact accelerated to merge on to the highway and the vehicle would not accelerate past 55 to 60 mph. The contact exited the highway and the vehicle began to shaking, vibration and stalled. The vehicle was able to restart and was taken to a dealer where it was diagnosed with engine failure associated with NHTSA Campaign Number 25V766000 (Engine). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.

NHTSA ODI 11741238

See attached document for complaint.

NHTSA ODI 11740597

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that the vehicle made an abnormally loud sound while being charged. There was an abnormal electrical burning odor coming from the vehicle while driving. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE). The vehicle was taken to the dealer, where the high voltage battery software update was performed as an interim under NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM). The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer to be repaired. The vehicle was not yet repaired. The contact no longer felt safe owning or driving the vehicle due to the recalls. The manufacturer was notified of the failure, and the contact requested a buyback. The contact was referred to the customer retention department; however, no extension number was provided to reach a customer retention representative. The failure mileage was approximately 15,000.

NHTSA ODI 11732804

See attached document for complaint.

NHTSA ODI 11728302

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving approximately 65 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed; however, the result was not provided. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken back to the same dealer. The dealer referenced NHTSA Campaign Number: 25V710000 (Electrical System); however, part for the recall repair was not yet available. The contact also received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part for the recall repair was not yet available. The manufacturer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 10,990.

NHTSA ODI 11727992

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 30 MPH, the vehicle stalled. The vehicle was restarted after 30-40 minutes. The SOS warning light was illuminated. The contact stated that the communication was inoperable, and the message to take the vehicle to the dealer was displayed. The vehicle was taken to the local dealer, where an unknown diagnosis and repair were completed. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System) and 25V766000 (Engine). The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11726768

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was not yet available. The dealer and Chapman Dodge Chrysler Jeep Ram Scottsdale (3800 N 89th St, Scottsdale, AZ 85251) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Additionally, the contact stated that while driving at highway speeds over a bumpy road surface, the vehicle experienced the death wobble. The contact stated that the failure occurred mostly while exceeding 70 MPH. The steering wheel and the vehicle shuddered abnormally. The vehicle was taken to the dealer, where the steering damper was replaced; however, the failure recurred. The vehicle was taken back to the dealer; however, the failure could not be duplicated. The vehicle was then taken to Chapman Dodge Chrysler Jeep Ram Scottsdale (3800 N 89th St, Scottsdale, AZ 85251), where it was diagnosed that the steering damper had failed, and the front shock absorbers were leaking. The dealer replaced the steering damper and the front shock absorbers; however, the failure persisted. The vehicle was taken back to the second dealer, where the rear shock absorbers were replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 8,000.

NHTSA ODI 11725895

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System) and 25V766000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

NHTSA ODI 11723558

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE). The contact stated that while driving at an undisclosed speed, the vehicle jerked abnormally. The contact stated that on a separate occasion, the infotainment screen displayed a black screen. Additionally, the rearview camera displayed a black screen while the vehicle was in reverse(R). The failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The local dealer was contacted and informed that parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 28,378.

NHTSA ODI 11723065

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that there was an abnormal rattling sound coming from the vehicle while driving at slow speeds. The check engine warning light was illuminated. The engine warning light was blinking, and the driver restarted the vehicle, and the engine warning light remained illuminated. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine). The vehicle was taken to the local dealer, where it was diagnosed with an engine timing code and crank misalignment codes that was related to Manufacturer Recall Number: 78C. There was sand in the oil. The dealer determined that the engine needed to be dissembled, and photos taken to possibly obtain an engine for replacement. The dealer informed the contact that a loaner vehicle was not available. The manufacturer was contacted. The failure mileage was approximately 24,980.

NHTSA ODI 11721904

The contact's daughter leased a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The contact stated that while her daughter was driving approximately 70 MPH in the middle lane, the vehicle stalled. It was unknown whether a warning light was illuminated. The driver was able to steer to the right lane. The vehicle failed to restart and was towed to the residence, where it restarted independently. The vehicle was taken to the dealer, and the failure was associated with the recalls. The owner was informed that parts were not yet available. The dealer took the electrical plugs of the vehicle away and advised the owner to stop charging the vehicle and not park the vehicle near structures. The vehicle was not repaired. The contact stated that the failure recurred while her son-in-law was driving the vehicle in a parking lot. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that the vehicle was not eligible for a buyback, and there was no financial compensation due to the recalls. The failure mileage was unknown.

NHTSA ODI 11722071

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (ENGINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11720422

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The contact stated that after disconnecting and removing the battery for approximately 15 minutes, the vehicle was able to restart; however, the check engine warning light remained illuminated. The contact received notification of NHTSA Campaign Numbers: 25V710000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 24,000.

NHTSA ODI 11720448

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at highway speeds, the vehicle was unstable. The were an abnormally loud sound coming from the engine while driving. The failure was more noticeable while driving in EV Mode. The contact stated that the vehicle had been removed from the Manufacturer's website for sale and that there were lawsuits involving the vehicle. The dealer was contacted and confirmed that there was no fix available. The manufacturer was made aware of the issue and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 14,317.

NHTSA ODI 11719092

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while the vehicle was parked, it was plugged into the charger and red dots illuminated. The vehicle was taken to the dealer, where the contact was advised not to connect the vehicle to the charger. The contact was informed of an open recall. The contact was advised to park the vehicle outside. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact later received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,000.

NHTSA ODI 11718779

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE). However, the part to do the recall repair for the engine was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vehicle was parked due to safety concerns.

NHTSA ODI 11718788

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (ENGINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11718542

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving approximately 20 MPH, the vehicle stalled. Several minutes later, the vehicle restarted and operated normally. On other occasions, the vehicle had to be towed to the residence after the failure. The vehicle was taken to a dealer to be diagnosed; however, the dealer was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The vehicle was taken back to the dealer, and the contact was informed that parts were not yet available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 9,000.

NHTSA ODI 11718618

The contact owns a 2024 Jeep Wrangler 4XE. While driving at various speeds, the vehicle hesitated while depressing the accelerator pedal before responding as intended. The vehicle hesitation also occurred while driving in Hybrid Mode. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine) and associated the failure with the recall; however, the part for the recall repair was not available. The vehicle was not taken to a local dealer to be diagnosed. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 3,400.

NHTSA ODI 11717501

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The accelerator pedal was continuously depressed, and the vehicle surged forward after the initial hesitation. The contact stated that while driving at various speeds, the vehicle entered LIMP Mode. The vehicle was taken to the dealer on several occasions, but the contact was informed on each visit that no defects were discovered with the vehicle. The contact received notifications of NHTSA Campaign Number: 25V710000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The dealer was made aware of the recalls and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact reached out to the manufacturer but was unsuccessful. The failure mileage was approximately 29.

NHTSA ODI 11716820

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System) and 25V766000 (Engine); however, parts to do the recall repairs were not yet available. The contact stated that while driving at 20 MPH and coming to a stop at a stoplight, the vehicle stalled. The contact depressed the brake pedal, and the vehicle stopped at the stoplight; however, the contact was able to restart the vehicle 10 minutes later. The contact stated that the failure recurred while idling. The contact stated that another driver informed the contact's wife that he had previously owned the same vehicle and had experienced the same failure. The dealer was contacted and confirmed that parts for the recall repairs were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 15,000.

NHTSA ODI 11716159

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11715775

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (ENGINE); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part of the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while attempting to recharge the battery, the home circuit board tripped. The vehicle was not repaired. The failure mileage was approximately 17,000.

NHTSA ODI 11715628

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE); however, parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11714173