What 212 owners told NHTSA about the 2024 Jeep Wrangler 4-door 4xe

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while attempting to start the vehicle, the engine sputtered and the vehicle failed to start. While opening the hood, the contact became aware that the insulation on the wire connected to the fuse box had melted. Additionally, the lid on the fuse box was melted. The contact associated the failure with NHTSA Campaign Number: 26V363000 (Steering). The vehicle was without power and was towed the next day to the dealer. The contact was informed that wires needed to be repaired to diagnose the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.

NHTSA ODI 11750042

The contact owns a 2024 Jeep Wrangler 4XE. The vehicle was repaired under NHTSA Campaign Number: 25V741000 (Electrical System); however, while driving at an undisclosed speed, the check engine warning light illuminated, and the message "Electric not Available" was displayed, with the RPM elevated to high. Additionally, there was an abnormal burning odor coming from the engine compartment. The vehicle was taken back to the dealer where it was diagnosed and determined that the heater coolant system needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer to be diagnosed; however, the dealer stated that the failure could not be duplicated and that the steering damper needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer again, diagnosed, and determined that the turbocharger needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 32,167.

NHTSA ODI 11747269

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving approximately 40 MPH in Electric Mode and attempting to merge onto the highway, the vehicle stalled. The contact stated that the failure recurred while driving uphill in Electric Mode at 35-37 MPH. The contact was able to pull over to the side of the road on both occasions. The vehicle was restarted and pulled into a parking lot. The message "Electric Mode Unavailable" was displayed, and the vehicle entered Gasoline or E- Safe Mode. The vehicle was towed to the dealer on both occasions; however, the cause of the failure could not be determined. The contact stated that the failure had occurred a third time, while driving in Hybrid Mode. The contact was able to drive to the nearby residence. The contact stated that during each failure, the battery charge exceeded 85 percent. The contact stated that the failure started after several software updates were performed under past recalls. The vehicle was not diagnosed or repaired. The failure mileage was approximately 33,000.

NHTSA ODI 11745730

The contact leased a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System) and 26V363000 (Steering); however, the parts to do the recall repairs were not yet available. The contact stated that the message that the vehicle could not be charged because of a possible fire risk was displayed. Additionally, the contact stated that the vehicle failed to start and was in Low Power Mode while driving on several occasions. Several unknown warning lights were illuminated. During one failure the vehicle entered Low Power Mode and stalled in the middle of the road. Upon shifting into park(P) and shifting back into drive(D), the vehicle failed to respond. The check engine warning light was persistently illuminated. The contact stated that the vehicle was towed to the dealer on several occasions due to the failures. The dealer determined that the failures were electrical failures. An unknown recall repair was performed, and a battery was replaced; however, the failures persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failures and denied a vehicle buyback. The failure mileage was approximately 11.

NHTSA ODI 11744484

The contact owns a 2024 Jeep Wrangler 4XE. The contact received an email notification of NHTSA Campaign Number: 26V363000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the recall was the fourth recall for a potential fire hazard within two years. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11744466

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification on the Chrysler App for NHTSA Campaign Number: 26V363000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The contact had not experienced a failure.

NHTSA ODI 11744475

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving 60 MPH, the vehicle drove over a pothole in the road, and the steering wheel started shaking abnormally and pulled out of control. The contact stated that the vehicle was serviced by the local dealer, but the failure persisted. The contact stated that the manufacturer was not notified of the failure. The failure mileage was approximately 15,000.

NHTSA ODI 11744523

The contact owns a 2024 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The contact stated that the check engine and cruise control fault warning lights illuminated. The contact stated that the vehicle did not accelerate about 53 MPH. In addition, the contact stated that the failure occurred while the contact was driving on the highway. The vehicle was taken to the dealer, where the contact was informed that the failure was not duplicated. In addition, the contact stated that the recall, NHTSA Campaign Number: 25V766000 (Engine) was completed on May 20, 2026. The failure occurred the following day. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 47,978.

NHTSA ODI 11741823

The contact owns a 2024 Jeep Wrangler. The contact stated that while driving, the contact accelerated to merge on to the highway and the vehicle would not accelerate past 55 to 60 mph. The contact exited the highway and the vehicle began to shaking, vibration and stalled. The vehicle was able to restart and was taken to a dealer where it was diagnosed with engine failure associated with NHTSA Campaign Number 25V766000 (Engine). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.

NHTSA ODI 11741238

See attached document for complaint.

NHTSA ODI 11740597

The contact owns a 2024 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The contact stated that the vehicle decelerated. In addition, the failure was persistent. The vehicle was taken to the dealer, however the failure was not duplicated. The contact referenced a recall, NHTSA Campaign Number: 25V710000 (Electrical System) however the contact's VIN was not associated. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 14,653.

NHTSA ODI 11737112

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while operating the vehicle, the engine made abnormally loud sounds. Additionally, while charging the vehicle outside the residence, the sound was loud enough to be heard inside the residence. The contact received notification of NHTSA Campaign Number: 25V710000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 23,000.

NHTSA ODI 11733251

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V710000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving at slower speeds, the vehicle suddenly experienced a loss of automotive power. No warning light was illuminated. The vehicle was taken to a local dealer, where an unknown software update was performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 1,235.

NHTSA ODI 11732930

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that the vehicle made an abnormally loud sound while being charged. There was an abnormal electrical burning odor coming from the vehicle while driving. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE). The vehicle was taken to the dealer, where the high voltage battery software update was performed as an interim under NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM). The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer to be repaired. The vehicle was not yet repaired. The contact no longer felt safe owning or driving the vehicle due to the recalls. The manufacturer was notified of the failure, and the contact requested a buyback. The contact was referred to the customer retention department; however, no extension number was provided to reach a customer retention representative. The failure mileage was approximately 15,000.

NHTSA ODI 11732804

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving approximately 20-30 MPH, the vehicle unexpectedly lost electrical power, and the vehicle came to a stop. The vehicle was pulled over to the side of the road. The vehicle was then restarted and driven without further failures. However, the contact had since stopped driving the vehicle in electric mode out of safety concerns. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System), and the vehicle was taken to the dealer, where the recall repair was partially completed because one of the parts was not yet available. The dealer drained the battery and advised the contact to only drive in gasoline mode. The vehicle was taken back to the dealer after an appointment was scheduled; however, the dealer informed the contact that the part was not yet available. Additionally, the contact was informed that the VIN was included in NHTSA Campaign Number: 25V710000 (Electrical System); but the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the dealer to determine if the vehicle was safe to drive. The failure mileage was approximately 7,500.

NHTSA ODI 11728465

See attached document for complaint.

NHTSA ODI 11728302

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving approximately 65 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed; however, the result was not provided. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken back to the same dealer. The dealer referenced NHTSA Campaign Number: 25V710000 (Electrical System); however, part for the recall repair was not yet available. The contact also received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part for the recall repair was not yet available. The manufacturer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 10,990.

NHTSA ODI 11727992

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 30 MPH, the vehicle stalled. The vehicle was restarted after 30-40 minutes. The SOS warning light was illuminated. The contact stated that the communication was inoperable, and the message to take the vehicle to the dealer was displayed. The vehicle was taken to the local dealer, where an unknown diagnosis and repair were completed. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System) and 25V766000 (Engine). The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11726768

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was not yet available. The dealer and Chapman Dodge Chrysler Jeep Ram Scottsdale (3800 N 89th St, Scottsdale, AZ 85251) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Additionally, the contact stated that while driving at highway speeds over a bumpy road surface, the vehicle experienced the death wobble. The contact stated that the failure occurred mostly while exceeding 70 MPH. The steering wheel and the vehicle shuddered abnormally. The vehicle was taken to the dealer, where the steering damper was replaced; however, the failure recurred. The vehicle was taken back to the dealer; however, the failure could not be duplicated. The vehicle was then taken to Chapman Dodge Chrysler Jeep Ram Scottsdale (3800 N 89th St, Scottsdale, AZ 85251), where it was diagnosed that the steering damper had failed, and the front shock absorbers were leaking. The dealer replaced the steering damper and the front shock absorbers; however, the failure persisted. The vehicle was taken back to the second dealer, where the rear shock absorbers were replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 8,000.

NHTSA ODI 11725895

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System) and 25V766000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

NHTSA ODI 11723558

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE). The contact stated that while driving at an undisclosed speed, the vehicle jerked abnormally. The contact stated that on a separate occasion, the infotainment screen displayed a black screen. Additionally, the rearview camera displayed a black screen while the vehicle was in reverse(R). The failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The local dealer was contacted and informed that parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 28,378.

NHTSA ODI 11723065

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that there was an abnormal rattling sound coming from the vehicle while driving at slow speeds. The check engine warning light was illuminated. The engine warning light was blinking, and the driver restarted the vehicle, and the engine warning light remained illuminated. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine). The vehicle was taken to the local dealer, where it was diagnosed with an engine timing code and crank misalignment codes that was related to Manufacturer Recall Number: 78C. There was sand in the oil. The dealer determined that the engine needed to be dissembled, and photos taken to possibly obtain an engine for replacement. The dealer informed the contact that a loaner vehicle was not available. The manufacturer was contacted. The failure mileage was approximately 24,980.

NHTSA ODI 11721904

The contact's daughter leased a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The contact stated that while her daughter was driving approximately 70 MPH in the middle lane, the vehicle stalled. It was unknown whether a warning light was illuminated. The driver was able to steer to the right lane. The vehicle failed to restart and was towed to the residence, where it restarted independently. The vehicle was taken to the dealer, and the failure was associated with the recalls. The owner was informed that parts were not yet available. The dealer took the electrical plugs of the vehicle away and advised the owner to stop charging the vehicle and not park the vehicle near structures. The vehicle was not repaired. The contact stated that the failure recurred while her son-in-law was driving the vehicle in a parking lot. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that the vehicle was not eligible for a buyback, and there was no financial compensation due to the recalls. The failure mileage was unknown.

NHTSA ODI 11722071

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (ENGINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11720422

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The contact stated that after disconnecting and removing the battery for approximately 15 minutes, the vehicle was able to restart; however, the check engine warning light remained illuminated. The contact received notification of NHTSA Campaign Numbers: 25V710000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 24,000.

NHTSA ODI 11720448