The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was not yet available. The dealer and Chapman Dodge Chrysler Jeep Ram Scottsdale (3800 N 89th St, Scottsdale, AZ 85251) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Additionally, the contact stated that while driving at highway speeds over a bumpy road surface, the vehicle experienced the death wobble. The contact stated that the failure occurred mostly while exceeding 70 MPH. The steering wheel and the vehicle shuddered abnormally. The vehicle was taken to the dealer, where the steering damper was replaced; however, the failure recurred. The vehicle was taken back to the dealer; however, the failure could not be duplicated. The vehicle was then taken to Chapman Dodge Chrysler Jeep Ram Scottsdale (3800 N 89th St, Scottsdale, AZ 85251), where it was diagnosed that the steering damper had failed, and the front shock absorbers were leaking. The dealer replaced the steering damper and the front shock absorbers; however, the failure persisted. The vehicle was taken back to the second dealer, where the rear shock absorbers were replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 8,000.
NHTSA ODI 11725895