What 385 owners told NHTSA about the 2023 Ford F-150 Supercab

I was driving down the highway and the right, rear window shattered and blew glass all over the inside of my truck (the cab). There was no incident, no stress cracks, etc. The window simply “exploded”. I drove to the nearest Ford Dealership, assuming it would be covered under my bumper to bumper warranty. After the dealership had my vehicle a full week, they informed me Ford would not pay. I told them to order the window and replace it as I needed my vehicle back. I ended up being without my truck for two weeks. I paid $591.60 and called Ford today, to ask for reimbursement. I was told they cannot do so as the warranty only covers “windshields” for 12 months. I reminded the agent that this is a rear passenger window to no avail. After a little research, I’ve found that hundreds of F-150 owners have had this occur. *My granddaughter could have been in that seat as it was the rear passenger seat! This is a dangerous issue. I am still cleaning up glass, I continue to find all over the cab.

NHTSA ODI 11749988

driving approximately 20 miles an hour, gently applying the brake as I was approaching a stoplight when the brake suddenly engaged forcefully causing the car to jerk to a stop unexpectedly. There was a warning across the dash that said " forward collision is not available" and that disappeared. A local dealership said this was an ABS issue and reprogrammed it.

NHTSA ODI 11749360

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The dealer was contacted and informed the contact that parts were on backorder. The contact was concerned that the failure might occur while driving in an area where there was no phone service as the residence was in the countryside. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were on backorder. The contact had not experienced a failure.

NHTSA ODI 11747158

Hello, My range should be 320 mph on my F150 lightning. It is 226 fully charged was lower the last charge. This effects safety, time and money wheh traveling. I took it to the dealer and they said that there is nothing they can do. That I should run the range down to zero miles and that should reset the range. That didnt work. I have had several propulsion proplems. So many that I won a Lemon law suit. According to the NHTSA the range loss is tied to the systematic battery or drivetrain defect and ford refuses to honor my warranty and my extended warranty or address a potiential safety hazzard.

NHTSA ODI 11746384

Today 6/18/2026 I was stopped at a stoplight and the engine cut off as if often does and when the light changed and I stepped on the gas instead of restarting the car went into park and remained off until I restarted the truck. This is similar to the safety issue built into the truck if stopped and the front door is opened the truck automatically goes into park. This is the second time it has happened in the past year- the truck being stopped at a light and the engine stops running and when I step on the gas instead of restarting it has gone into park.

NHTSA ODI 11745047

There is a manufacturing defect that is causing water to to enter the vehicle when driving in the rain. Where this becomes a significant safety issue is that the water enters somewhere near the bottom of the windshield (source still not determined) and runs down the pillar over the fuse box and BCM (neither is protected from the water). This could lead to an electrical short on any of the major modules of the vehicle unpredictably. the leak is confirmed but source is still to be determined by the dealership after 2 visits. In searching the web, this seems to be a fairly common issue on this generation of F150 trucks. I'll attach the pictures I could get but can never get one with the water actually coming in live

NHTSA ODI 11744763

Turn signal stalk binds up intermittently, requiring excessive force to deactivate signaling. Most commonly occurs after signaling to toward the right. This has been occurring intermittently shortly after vehicle purchase, but has become more common over the past year. Safety is affected due to the amount of force being required having the potential to cause the driver to inadvertently jerk the steering wheel left while attempting to deactivate the signal. No inspections have been performed and this vehicle has not yet been assessed by a dealer or independent service center. No warnings or other associated indicators of this issue have been noted.

NHTSA ODI 11743853

The turn signal stalk on my 2023 Ford F-150 Lightning intermittently requires excessive force to manually cancel after turns and lane changes. The stalk self-cancels normally roughly 50% of the time, but when the steering wheel does not rotate far enough to trigger automatic cancellation the driver must manually return the stalk to center. The condition is most reliably reproduced when the cabin has been elevated in temperature for an extended period and subsides once cooled. The issue predominantly affects right-hand turns and lane changes. The affected component is the turn signal stalk switch pack (multifunction switch), available for inspection. Diagnostic scanning confirmed DTC B124C stored in the SCCM. Based on my research this code indicates a Turn Indicator Stalk Switch Pack fault. The safety risk is threefold: first, a stalk that does not self-cancel sends false signals to other drivers. Second, manually forcing the stalk back to center diverts driver attention from vehicle control. Third, when the stalk releases under applied force it does so suddenly and without warning, and if the driver's hand is on the steering wheel this can cause an involuntary steering input, risking unintended lane departure at highway speeds. I am the second owner, having purchased from a dealership at approximately 60,000 miles. The defect was present at purchase and has worsened progressively to approximately 76,000 miles. The vehicle has not been inspected by a dealer as it is outside warranty. No warning lamp is present; however DTC B124C is confirmed via diagnostic scanning. I documented the issue in a video post which received responses from numerous affected owners: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11743666

As I was driving in to my driveway slowly, and applying the brake my 2023 Ford F-150 accerated and lunged forward.

NHTSA ODI 11743737

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000(POWER TRAIN); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that while driving at low speeds, a bearing noise was heard. The vehicle was taken to the local dealer, who confirmed that the rear axle bolt had fractured. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 35,991.

NHTSA ODI 11742704

Odometer Fraud. The contact purchased a _____. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale/dealer sale. At the time of purchase, the vehicle mileage was ___ and at the time of registration, it was discovered that the mileage was ___.

NHTSA ODI 11741825

The contact owns a 2023 Ford F-150. The contact stated that the rear end broke. There were no warning lights illuminated. The contact received the recall notification letter for NHTSA Campaign Number: 23V896000 (Power Train). The contact called the local dealer, who confirmed the part was backordered. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 92,000.

NHTSA ODI 11740827

SHIFT SYS FAULT SERVICE REQUIRED

NHTSA ODI 11740551

Tried to turn on vehicle one morning and it would not start due a parking brake error message & a warning light on the dashboard. The message on the screen behind the steering wheel stated “park brake fault service now” and there was a clicking noise heard coming from underneath the truck. I tried to reset the parking brake by pressing and holding the button as indicated online but it didn’t work. The brake also physically revolted at me pressing down on it and would stutter/thump and not let me press it down fully without heavy resistance. The clicking noise continued randomly even when I was not in the vehicle. Then the door locks stopped working with my car keys, I could only open the drive door manually. I had no means to jumpstart my battery. I called Ford local dealership to come check the issue incase it was a recall issue that had not been reported for my vehicle yet. They are scheduled to come Monday 6/1/26.

NHTSA ODI 11740500

The EPB system has a fault and service now code. This puts a risk on safety of me, passengers and others on the road. this make and model is a single exhaust unit and i believe it has to do with an open recall. July 21, 2023 NHTSA CAMPAIGN NUMBER: 23V509000 Unexpected Activation of Electric Parking Brake Unexpected activation of the electric parking brake while driving increases the risk of a crash. NHTSA ID Number: 23V509000 Manufacturer Ford Motor Company Components PARKING BRAKE Potential Number of Units Affected: 870701 Summary Ford Motor Company (Ford) is recalling certain 2021-2023 F-150 vehicles equipped with a single exhaust system. Contact with the rear axle housing may damage the wiring harness, causing the electric parking brake to activate unexpectedly.

NHTSA ODI 11738990

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, who inspected the vehicle and informed the contact that the rear axle hub bolt was broken; however, parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

NHTSA ODI 11738729

I was on the highway doing 70mph and went to break and I had no brakes. I was terrified. I kept trying and I got it to break and pressed again and lost them again. Eventually the pressure on the breaks returned. The remaining ride home was just scarey.

NHTSA ODI 11738411

I received Safety Recall 23S65 in May of 2025. As of now, May 14,2026 parts are still NOT available for repair. Ford was aware of this safety issue well before May of 2025, yet they do not seem concerned at all to make parts available to dealers to repair this defect. This should be considered well beyond any reasonable time frame for Ford to have corrected this problem.

NHTSA ODI 11737864

The contact owns 2023 Ford F-150. The contact stated while driving 25 MPH, while depressing the accelerator pedal the automatic brake system engaged independently causing all four wheels to lock up. a dealer was contacted. The vehicle was taken to dealer where it was diagnosed that front camera bezel needed to be replaced. The vehicle was repaired as the front camera bezel was replaced. The contact was relating the failure NHTSA Campaign Number: 22V334000 ( FORWARD COLLISION AVOIDANCE); however, the VIN was not included in the recall. The manufacturer was notified of the failure and offered no assistance and informed him he had to pay for the cost of repair. The failure mileage was 24,000.

NHTSA ODI 11737133

My 2023 Ford F-150 is not drivable due to Ford safety recall 25S82 / NHTSA 25V512. Dealer states parts are on national backorder and Ford Customer Relationship Center said they cannot escalate internally, only forward comments to the dealer. I drive approximately 1,000 miles per week and the dealer-provided loaner requires swaps every 1,000 miles. Ford has not provided a reasonable recall remedy timeline or long-term transportation solution.

NHTSA ODI 11735770

When taking a turn from one street to another, my truck made a loud noise and every light went on my dash. A bunch of error messages then my truck stopped and could not move anymore. It could not shift either. I ws stuck in the middle of road then I had to pay to get it towed to the nearest Ford dealership on March 10th 2026. It is now May 5th. and I am still awaiting the fix of my truck. They say it is due to not having the parts to fix it. It is for the recall 25S82, but it is now almost 2 whole months with nothing.

NHTSA ODI 11735793

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000(POWER TRAIN); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure.

NHTSA ODI 11735048

Harsh or Erratic Shifts: Extremely hard shifts, and harsh downshifts. Delayed Engagement: A long delay when shifting from Park or Reverse to Drive, often with a "thud" or high revving before engagement. "Neutral-Out" Feeling: The transmission feels like it drops to neutral while driving, or slips (RPM flare) before catching a gear. Harsh Electric-to-Gas Transition: In PowerBoost models, the transition between electric and gas power is harsh and aggressive.

NHTSA ODI 11734801

Vehicle Shudders under load with harsh/jerky shifts especially when downshifting as the vehicle slows down. Sometimes there is a hard bang when downshifting from 4 to 3. The 10R80 transmission has a reputation for these issues. I took it into the Ford dealer for service and they found that the TCC solenoid was scored, fine metal shavings were found in the fluid indicating a torque converter failure, and the CDF drum was replaced because of a misaligned bushing. Luckily this vehicle is still under factory warranty but these issues are very prevalent.

NHTSA ODI 11734888

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11733989