What 385 owners told NHTSA about the 2023 Ford F-150 Supercab

The vehicle is subject to an active safety recall (rear axle hub bolt / axle assembly). The issue has been confirmed by a dealer inspection in November 2025. Despite confirmation, no repair was performed because the dealer did not initially order the required parts. This resulted in several months of delay. After escalation to the manufacturer, a parts order was finally placed in April 2026 and marked as priority. The dealer has since confirmed there is still no estimated time of arrival for the required parts, and the repair cannot be completed. This conflicts with recall information indicating that parts are available. The recall states that failure of the axle hub components can lead to loss of motive power or unintended vehicle movement. The vehicle is used regularly for towing and hauling, which increases concern about potential failure under load. The safety issue remains unresolved after several months, and there is no timeline for repair despite repeated attempts to address it through both the dealer and manufacturer.

NHTSA ODI 11732465

I heard noise coming from my truck, sounded like it was in my wheel. Feb. 4, 2026 I took it to a repair shop. They told me it was the recall on my truck and gave the nut and bolt that had broken off my truck. I called Stanley Ford where I bought the truck to get the recall fixed. They told me they had the part and would get it out the next day (Friday) because I was leaving that Sunday on a work trip. They called me on Friday and said the part they had was for another vehicle and it would be 3-4 mths before they would have the part and I couldn't drive the truck. The software was not updating (even with a battery change) and I asked them to reset since we changed the battery. They told me it would 400 plus to fix that. They have not offered a vehicle for me to drive and neither has Ford. Ford was called and everything was explained to them. I am without a vehicle, with no real estimated time on when I will get my truck back and nothing has been done. No loaner, no paying for my truck since I do not have it. I have been without a vehicle for a month and 1/2. I work a full time job. I have a statement from repair shop and pic, but it won't let me upload.

NHTSA ODI 11725200

Received recall 25S82 rear axle half-shaft and hub assembly replacement in August of 2025. Dealer confirmed in September 2025, both right and left components need replaced. I was told parts are on order. I check on the recall parts each month and told various stories. For instance. 1. Only one OEM manufacturer of these recall parts 2. Only large dealerships are getting them. 3. First come first serve, yet reports on social media that some Ford owners are getting repaired in two weeks. 4. Tied to VIN number, not tied to VIN number. Whatever the situation, 6-months and counting with no assurance of parts is unacceptable. I cannot trust to take this truck outside of my local towing company’s business radius.

NHTSA ODI 11724441

Rear axle component failed on my 2023 Ford F-150 Lariat. Vehicle completely lost mobility and would not move. We were stranded on a dangerous freeway exit. A recall repair for issue was performed. A second failure of the axle was later discovered during tire service. This is a repeat failure of a major drivetrain component and raises significant safety concerns. Additionally, the first failure was very traumatic. We had just left the funeral home preparing for my 15 year old daughters funeral. The freeway exit it left us stranded at was unsafe to remain in the vehicle. In order to be safe, we had to go stand in a cemetery. Having this component fail just after a year of being fixed is a serious ongoing safety concern.

NHTSA ODI 11722078

The vibration occurs consistently above approximately 40 mph and becomes more pronounced at highway speeds. It is felt in: • Gas pedal • Underbody near shifter • Steering wheel • Seat Despite numerous repair attempts and replacement of major drivetrain components, the vibration has not been permanently resolved. Truck keeps throwing road force on brand new tires as well. Repairs and attempts have included: • Tire pressure corrections • Multiple tire balances and road force balancing • Replacement of all four tires • Subsequent rebalancing of the replacement tires after road force values continued to fluctuate • Additional tire replacement when road force variation repeatedly returned despite proper balancing • Replacement of both front hubs • Replacement of both front axles • Replacement of front steering knuckles • Replacement of front differential ring and pinion bearing kit • Replacement of right front axle • Replacement of transfer case • Replacement of front driveshaft • Diagnostic tire swapping from another vehicle for comparison At one point, test tires from another truck were installed to isolate the concern, which resulted in the vibration spreading further into the steering wheel and seat. The issue affects drivability and confidence in the vehicle at highway speeds. Current visit beginning January 7, 2026: Vehicle has remained at the dealership continuously with no return to me and no confirmed repair completion (now exceeding 40 consecutive days). The cumulative days out of service significantly exceed 30 days. Despite substantial drivetrain component replacement, the vibration concern persists. The persistent vibration affects normal use, drivability, and confidence in the vehicle at highway speeds. Persistent drivetrain vibration at highway speeds raises safety concerns. Repeated axle, differential, transfer case, and driveshaft replacements indicate unresolved mechanical instability.

NHTSA ODI 11721317

Took my truck into a Ford dealership for an oil change and they gave me a part that broke off the left rear hub. Talked to service dept they said safe to drive unless I hear knocking from the back of vehicle. Also the part to fix it is unavailable. My concern is they said it's ok to drive but the wheel could come off of the axle.

NHTSA ODI 11718305

The bolt related to this recall inevitably broke on 11/23/25 at 43,842 miles. Ford of Upland took my truck and provided me with a loaner vehicle for about a month and a half, until demanding that I return the loaner vehicle. I had no choice but to take my truck back as I do not have a second vehicle, and they didn’t offer me a solution. At the time of writing this, I have put ~800 miles on the truck since the bolt sheared off. It is now making a terrible noise from the rear end, which I have expressed to Ford of Upland, Colley Ford, and Ford Customer Service.. with no resolve. Ford Customer Service told me over the phone that they are “hoping” to have the parts to fix my truck in Q3 of this year (2026). I purchased this truck as it fit my everyday needs. I often tow which made this truck a good candidate. As I understand, the truck is not currently safe to drive, and definitely not capable of towing. Not having a capable truck is unacceptable. It seems that Ford is incapable of providing a reasonable solution. The truck has been “out of service” since 11/23/25, nearly 3 months at the time of writing this.

NHTSA ODI 11717871

Ford is not providing parts for this safety recall. I am forced to drive this truck with a safety issue.

NHTSA ODI 11713562

We have an incomplete recall, we have been told not to drive vehicle since the wheel end hub bolt is broken by Ford. We have been in touch with Ford dealership as well as Ford Motor Co. since November 13, 2025 and are still waiting for the part. It’s been now 2 months with no estimated date given.

NHTSA ODI 11710525

I purchased this vehicle from Ford about 2 months ago and brought it in for service over 4 weeks ago. The service department inspected the hub bolts and declared the vehicle unsafe to drive until the recall is completed due to sheered bolts. Although the recall says the parts are available, that is apparently not accurate. This is a huge safety issue and Ford put my family at risk when they decided to sell me this vehicle with the bolt issue and no parts available to remedy the situation. Ford customer service is telling me 3q2026. Manufacturer Recall Number23S65 NHTSA Recall Number23V896

NHTSA ODI 11706689

Ford has known about this potentially dangerous recall for 4 months and parts to repair still not available. Our car has been looked at and determined that repair needs to be done. I just talked to Ford and there is no ETA for the parts to repair and many vehicles on the road that need repair. There is something wrong.

NHTSA ODI 11704548

Rear Axle Hub Bolt Breakage - the rear axle hub bolt sheared off.

NHTSA ODI 11664001

The rear axle bolts - both - were sheared. Specifically, the bolt head and a portion of the bolt shaft were loose within the small hub cap that covers the axles. I was unaware that either bolt had failed. The failure was discovered on [XXX] when I took the vehicle into a Ford dealership for an oil change tire rotation. I was waiting for the service to be completed. The service advisor, Rocky Garcia, approached me and informed me that one of the rear axle bolts had sheared, and the vehicle was unsafe to drive. At my request he returned with one fairly large bolt head with a shaft that had clearly sheared. He said that this was not the subject of a recall, but that it was covered under warranty. When the vehicle was returned to me on Saturday, December 14, 2024 I learned from the invoice that both rear bolts had failed. The invoice states that both rear "axle shafts" were replaced. The vehicle was manufactured in July or August of 2024 and falls outside of the recall that exists for 2023 Ford F-150 with the Trailer Tow Max Package, Ford reference No. 23S65. A simple internet search reveals Ford has struggled with this same defect for years. The rear axle bolt is a critical component, and it is absurd that in 2023, Ford is struggling with using a bolt of sufficient strength. As I am reminded every time I start the vehicle, the Ford F series was in its 75th year in 2023. One would think that developing an axle bolt of sufficient strength after 75 years would not be hard. I have towed a camper approximately 10 times since the purchase of the vehicle in August 2023. The camper, fully loaded, weighs at most 3,600 lbs. The sheared bolt was retained by Covert Ford in Austin, TX. I felt no change in the handling of the vehicle at any time, there were no warning lamps, etc., and heard no noise.

NHTSA ODI 11630747

broken rear-axle hub bolt driver side With max trailer tow package ford is telling me it not covered Recall Reference Number: 23S65

NHTSA ODI 11615591

In cold temperatures the vacuum system that keeps 4x4 disengaged seems to be failing. There is a loud grinding noise with vibrations when driving any speed. It will go away after you engage 4 wheel drive. I feel this is unsafe and worry with winter coming soon the hubs may lock up causing a head on collision or cause vehicle to go in the ditch. I’ve had this issue since I first bought the pickup brand new in late October of 2023. In above freezing temperatures the grinding and vibration does not happen. No light warning indications when this will happen either. I have called the dealer and made a case number, they say engineering is looking into it. They tried replacing the IWEs and it didn’t make a difference. I’ve done a lot of research online and many people all over in colder climates are experiencing the same thing.

NHTSA ODI 11610401

The contact owned a 2023 Ford F150. The contact stated that while his wife was driving at 70 MPH, the driver's side wheel and axle detached, the driver lost control, and she crashed into the guard rail. There were no warning lights illuminated. The driver sustained injuries to her body, including burns, bruises, and neck and shoulder pain. The driver received medical attention in the emergency room. The air bags were deployed. There was no reported fire. A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was not informed about the failure. The failure mileage was approximately 178.

NHTSA ODI 11572195

IWE four wheel drive system is engaging while driving the vehicle. Rough shaking in the front end of vehicle and grinding noise while driving. Ford has acknowledged there is a defect but the truck is operating normally and they are trying to fix the issue. Initially I was told it was unsafe to drive , but now that they do not know how to fix the issues they told me to just drive it until it completely breaks down. This is very unsafe. The vehicle is a 2023 F150 with 6,000 miles

NHTSA ODI 11571314

Truck will randomly start making rumble strip or like you have knobby tires noise from front end. You can put it in 4 high and back 2wd an it goes away.this has happened at different speed and differs temp.

NHTSA ODI 11560710

EIWE (Electronic Integrated Wheel End) failure or malfunction. Ford has multiple Field Service Engineers aware of the issue with no fix found. Multiple vehicles not only at one dealership but across the country have confirmed issues. Ford Customer Relations is aware and has an open case with me and many other owners. As requested for Ford case manager, the vehicle is currently going back for a third time to the dealership for something "they can't currently fix".

NHTSA ODI 11559262

Tire monitoring system malfunctions after 30ish minutes of driving. Seems the issue is interference from the on board power generator referred to by ford as “pro power onboard”. After the tire monitoring system turns on, immediately turning off the pro power generator the tire monitoring system returns to normal. After researching this issue it’s very common and has been on going through multiple years with no fix.

NHTSA ODI 11554292