What 385 owners told NHTSA about the 2023 Ford F-150 Supercab

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The dealer was contacted and informed the contact that parts were on backorder. The contact was concerned that the failure might occur while driving in an area where there was no phone service as the residence was in the countryside. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were on backorder. The contact had not experienced a failure.

NHTSA ODI 11747158

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000(POWER TRAIN); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that while driving at low speeds, a bearing noise was heard. The vehicle was taken to the local dealer, who confirmed that the rear axle bolt had fractured. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 35,991.

NHTSA ODI 11742704

Odometer Fraud. The contact purchased a _____. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale/dealer sale. At the time of purchase, the vehicle mileage was ___ and at the time of registration, it was discovered that the mileage was ___.

NHTSA ODI 11741825

The contact owns a 2023 Ford F-150. The contact stated that the rear end broke. There were no warning lights illuminated. The contact received the recall notification letter for NHTSA Campaign Number: 23V896000 (Power Train). The contact called the local dealer, who confirmed the part was backordered. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 92,000.

NHTSA ODI 11740827

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, who inspected the vehicle and informed the contact that the rear axle hub bolt was broken; however, parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

NHTSA ODI 11738729

I received Safety Recall 23S65 in May of 2025. As of now, May 14,2026 parts are still NOT available for repair. Ford was aware of this safety issue well before May of 2025, yet they do not seem concerned at all to make parts available to dealers to repair this defect. This should be considered well beyond any reasonable time frame for Ford to have corrected this problem.

NHTSA ODI 11737864

My 2023 Ford F-150 is not drivable due to Ford safety recall 25S82 / NHTSA 25V512. Dealer states parts are on national backorder and Ford Customer Relationship Center said they cannot escalate internally, only forward comments to the dealer. I drive approximately 1,000 miles per week and the dealer-provided loaner requires swaps every 1,000 miles. Ford has not provided a reasonable recall remedy timeline or long-term transportation solution.

NHTSA ODI 11735770

When taking a turn from one street to another, my truck made a loud noise and every light went on my dash. A bunch of error messages then my truck stopped and could not move anymore. It could not shift either. I ws stuck in the middle of road then I had to pay to get it towed to the nearest Ford dealership on March 10th 2026. It is now May 5th. and I am still awaiting the fix of my truck. They say it is due to not having the parts to fix it. It is for the recall 25S82, but it is now almost 2 whole months with nothing.

NHTSA ODI 11735793

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000(POWER TRAIN); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure.

NHTSA ODI 11735048

Harsh or Erratic Shifts: Extremely hard shifts, and harsh downshifts. Delayed Engagement: A long delay when shifting from Park or Reverse to Drive, often with a "thud" or high revving before engagement. "Neutral-Out" Feeling: The transmission feels like it drops to neutral while driving, or slips (RPM flare) before catching a gear. Harsh Electric-to-Gas Transition: In PowerBoost models, the transition between electric and gas power is harsh and aggressive.

NHTSA ODI 11734801

Vehicle Shudders under load with harsh/jerky shifts especially when downshifting as the vehicle slows down. Sometimes there is a hard bang when downshifting from 4 to 3. The 10R80 transmission has a reputation for these issues. I took it into the Ford dealer for service and they found that the TCC solenoid was scored, fine metal shavings were found in the fluid indicating a torque converter failure, and the CDF drum was replaced because of a misaligned bushing. Luckily this vehicle is still under factory warranty but these issues are very prevalent.

NHTSA ODI 11734888

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11733989

When in drive, the vehicle will roll backwards when on a slope if you do not have your foot on the break. The torque converter and control body has been replaced by Gullo ford of Conroe TX. They state that i should use the auto break function. Ford itself states that i need to contact the dealer to rectify any problems with the vehicle. Ford refuses to do any additional work and state this is normal for this vehicle. This is a very dangerous situation for the vehicle if you are not paying attention or are not familiar with the vehicle.

NHTSA ODI 11733537

The vehicle is subject to an active safety recall (rear axle hub bolt / axle assembly). The issue has been confirmed by a dealer inspection in November 2025. Despite confirmation, no repair was performed because the dealer did not initially order the required parts. This resulted in several months of delay. After escalation to the manufacturer, a parts order was finally placed in April 2026 and marked as priority. The dealer has since confirmed there is still no estimated time of arrival for the required parts, and the repair cannot be completed. This conflicts with recall information indicating that parts are available. The recall states that failure of the axle hub components can lead to loss of motive power or unintended vehicle movement. The vehicle is used regularly for towing and hauling, which increases concern about potential failure under load. The safety issue remains unresolved after several months, and there is no timeline for repair despite repeated attempts to address it through both the dealer and manufacturer.

NHTSA ODI 11732465

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure.

NHTSA ODI 11731345

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11730772

Recall Number: 23S65 issued 12-22-2023 Parts are still NOT available. Ford Company does not seem to be making any effort at all to fix this safety recall. Dealers I've contacted have no idea when parts will be available. This is unacceptable.

NHTSA ODI 11729211

I contacted the local ford dealer, Seekins in Fairbanks Alaska. The dealership wanted to make an appointment to address the recalls next DECEMBER -- this April 2026. What's the point of a safety recall if they won't timely address them?

NHTSA ODI 11729018

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train). The contact stated that while making a left turn, there was a loud popping sound coming from the rear of the vehicle. The accelerator pedal was depressed, and there was a grinding sound coming from the vehicle. The vehicle rolled to a stop on the side of the road. The vehicle was shifted into park(P), and the vehicle was inspected. The vehicle was towed to the workplace and then towed to a dealer, where it was diagnosed and determined that the rear hub bolt had fractured from the axle, and the splines were ground off the hub. The contact was informed that the rear driveshaft needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.

NHTSA ODI 11729045

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11728759

The contact owns a 2023 Ford F-150. The contact received notifications of NHTSA Campaign Numbers : 25V512000 (Power Train) and 26V104000 (Electrical System, Exterior Lighting); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer where it was diagnosed and determined that the rear axle shaft assemblies had failed and needed to be replaced. The vehicle was not repaired. The dealer confirmed that parts were not yet available for the repairs. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The failure mileage was unavailable.

NHTSA ODI 11728597

The contact owns a 2023 Ford F-150. The contact stated that the vehicle was slipping into park unexpectedly. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train). The local dealer was contacted and confirmed that parts were on back order for the recall repair. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 77,000.

NHTSA ODI 11728226

I own a 2023 Ford F-150 Lightning, with 48,200 miles and 2.5 years of ownership. Recently, my truck began displaying a “Powertrain / Reduced Power” warning while driving, and the air conditioning stopped producing cold air. The dealer scanned the vehicle and found DTC P0534 – A/C System Charge Loss. Further diagnostics indicated that multiple vehicle modules may require reprogramming and software updates. The dealer stated they need to evacuate and recharge the AC system, add dye, and remove front trunk components to locate the leak. This AC system is part of the high-voltage battery and eDrive thermal management system, meaning that failure of the HVAC system affects battery cooling and powertrain performance. Loss of cabin cooling is a symptom of a thermal system malfunction, which can lead to battery overheating, powertrain derating, and reduced driving performance. The combination of unexpected reduced power and loss of cabin cooling creates a safety risk, particularly during highway driving, merging, or situations requiring acceleration. These failures occurred at relatively low mileage and are associated with the high-voltage EV system, which should be functioning properly to ensure safe vehicle operation. I am submitting this complaint to report a potential safety defect with the 2023 Ford F-150 Lightning affecting the battery thermal management, high-voltage AC system, and eDrive components, which can result in sudden power loss and compromised vehicle safety.

NHTSA ODI 11728387

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train) and 26V104000 (Electrical System, Exterior Lighting); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact was informed that parts needed to be ordered and was later informed that parts were on back order. The manufacturer was made aware of the issue and confirmed that parts were expected to be available in the third quarter of 2026. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

NHTSA ODI 11727494

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11727528