What 385 owners told NHTSA about the 2023 Ford F-150 Supercab

The contact owns a 2023 Ford F-150. The contact stated that while driving at 60 MPH, there was an exploding sound coming from the vehicle. The contact became aware that the front glass panel in the panoramic sunroof had shattered without impact. The contact pulled over and discovered that shattered glass was all over the sunroof liner. The vehicle was initially driven back to the residence, and the hole in the glass was covered. The vehicle was then taken to the dealer, where the failure was confirmed. However, the contact was informed that there were no recalls or warranties on the vehicle to cover the repair. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was provided with a case number. The failure mileage was 36,793.

NHTSA ODI 11724162

Cabin coolant heater failed. Windshield would not properly defrost. This was recalled in our same model year with production dates through August 31 and our truck was produced on October 2.

NHTSA ODI 11712566

The drive keys fall out of the wiper arm heads which will cause the wiper arms to perform erratically and eventually lead to the wiper arms to become separated from the vehicle. I found the key lying in the cowl vent grill. Ford currently has a recall on this for other vehicles however it needs to expand the recall to include more vehicles including the 2023 F150 Lightning. The Safety Recall number is 22S26.

NHTSA ODI 11701555

During rain and snow events, water leaks into the interior of the vehicle through the roof area. The intrusion appears to occur during moderate to heavy precipitation and results in water collecting inside the cabin. This moisture has led to a persistent, moldy odor throughout the vehicle. The presence of mold poses a health concern, especially for my children and family members who ride in the truck. We are concerned about the potential inhalation of mold-contaminated air and the associated respiratory risks. This issue affects the safe and healthy use of the vehicle and requires attention, as the leak continues to worsen over time. First noticed this issue February of 2024, ongoing

NHTSA ODI 11701307

A/C airflow decreases out of the air vents although you can hear the motor blower running at high speed in the dashboard. The cabin temperature begins to increase and if humid the windows will begin to fog up the windshield, side windows and rear window impairing visibility which could lead to an accident if you do not pull over and remove the fog from the windshield/ windows. The dealership has inspected the vehicle, but they are never able to reproduce this issue while the vehicle is in their possession so they do nothing and simply turn away from the concern which many other Ford F-150 owners have expressed to their local ford dealerships and undoubtedly FORD motor company is aware of this issue, but are turning the blind eye as if it doesn’t exist. There are no warning lamps, messages or other symptoms prior to the issue occurring. I’m the second owner and this has happened to me twice within 2 weeks of owning this vehicle and I noticed the CarFax showed that my vehicle had been brought in numerous times to the ford dealership to be serviced for this exact same issue that I’m experiencing which has been confirmed by the dealership.

NHTSA ODI 11668500

The contact owns a 2023 Ford F-150. The contact stated that on several occasions while while driving at various speeds, the driver’s window switch was depressed; however, the window froze momently and failed to work as intended. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 32,000.

NHTSA ODI 11667720

The contact owns a 2023 Ford F-150. The contact stated while driving 55 MPH on a flat road surface, the vehicle made an abnormal exploding sound, and the contact noticed that the panoramic sunroof rear glass panel had shattered without impact. The contact stated that the shattered glass did not fall into the interior of the vehicle because the sunroof interior canvas cover was closed. The contact pulled over to the side of the road and assessed the damage. The vehicle was driven to the nearest dealer, where it was determined that the panoramic sunroof rear glass panel needed to be replaced. The dealer informed the contact that the autobody repair department would perform the extensive repair. The vehicle was not repaired. The manufacturer was notified of the failure and declined to cover the repair under warranty. The failure mileage was approximately 29,000.

NHTSA ODI 11631222

Vehicle will randomly lose airflow from any vents, including defroster vent after travelling for a while with AC on. If window happens to fog up while driving there is no way to blow air across it, Brought to dealer a week after purchase with 4K miles on it, and they supposedly did a software fix on a evaporater temperature sensor to stop the AC line from freezing, and restoring airflow. Worked for a couple of months but now the airflow is randomly stopping from the vents. After vehicle sits the problem goes away and can't be readily duplicated for dealer to fix, but obviously something is happening. Will bring back to dealer and see what they say.

NHTSA ODI 11612894

The contact owns a 2023 Ford F-150. The contact stated that the driver's side sideview mirror housing had melted after the vehicle had been exposed to the sun. The vehicle was taken to the dealer, where it was determined that the housing needed to be replaced, and the contact was charged a fee because the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there would be no assistance because the failure was due to the elements. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 5,650.

NHTSA ODI 11610987

The contact owns a 2023 Ford F-150. The contact stated that while operating the vehicle, the check engine warning light had remained illuminated, and the speed erroneously increased and decreased while driving. The vehicle was taken to the local dealer who diagnosed that the turbo was faulty. The vehicle was not yet repaired. The contact had also experienced several electrical failures, including the rear window becoming inoperable, failing to open and close as needed. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 9,000.

NHTSA ODI 11609589

the A/C fan doesn't blow full strength, intermittently . it happened while driving on interstate, it rained and could not get the window to defrost as the blower was not strong enough.

NHTSA ODI 11590731

After driving for about an hour the air conditioning stops working. The blower keeps blowing but the windshield fogs up and no cool air comes out.

NHTSA ODI 11589500

The ac fan is blowing but no air is coming out looked on line there are a lot of people with same problem but when you cut the truck off and restart it the ac works fine his problem only occurs various sporadic but dealerships and Ford will not fix it because when they look at it, it does not do the issue. The issue does not come up. It is not a on-demand issue. There are no codes online flap sensor that allows the air to come through, Ford wants to leave the truck for 3 to 4 weeks and then when they start it don’t do it then you’re just been without your truck for no reason whatsoever to recall so you actually have your vehicle fixed thank you thank you

NHTSA ODI 11587439

the blower in my Truck seems to be malfunctioning. while the AC or heater will turn it when first started, approx. 20 minutes into driving and it quits blowing. you can hear it blowing but nothing comes out of the vents. this first happened at 300 miles while running the heater and I had no defrost! I repeatedly had to stop and wipe down the windshield in order to see! when sent in for repair they kept truck for 1 week. no error codes showed. Service tech told me I didn't know how to run the AC correctly. today I carried it in again with same complaint and they said they might get it into service in couple of weeks but made no attempt to schedule an appt. again, they made me feel as though I did not know what I am talking about. there are many forums online with same issue and no resolution.

NHTSA ODI 11587537

Shortly after purchasing my new 2023 F150 Lariat (In December 2023), I noticed that the Driver side Sun Visor was extremely loose when moving the visor from the center mount to the block the sun from coming in from the side window. I noticed that the visor was bouncing in the mount (near the A-piller). I put my hand on it and it felt as if it was about to fall out. Checked the passenger side and same thing. Tried tightening the screw and no joy. There is no way that someone installed these things and didn't notice. I had a 21 XLT and didn't have this problem. I had it in the dealer twice. I tried to secure it, but didn't help. The dealer attempted to fix but then they told me it was normal. When I was leaving the dealer, I moved the driver's visor and it fell out of the mount. They put it back in and ordered a new retention nut and screw. A few months later they replaced the parts but the visors were sloppy loose. The driver side fell out again (fortunately I wasn't driving). I wound up coming up with a fix myself. In any case, If the visor falls out when someone is driving, it can absolutely cause a major distraction and possible accident. Mine is not the only vehicle that has this issue. I started a thread and received numerous responses. [XXX] . I'm sure that there are thousands of trucks out there with this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11585304

I would like to report an issue The motor fan or actuator on the vents doesn’t work properly and my windshield becomes foggy even though when I turn the AC on or heat on, it does not defrost the fog And gives poor visibility on the road I have to pull over roll the windows down to make sure it’s safe to travel. It’s very important. Should be part of safety issue to have clear visibility while driving. Don’t reason reason why I’m reporting this because my friend has the same issue and he’s been at the dealer to get the problem fixed. They can just fix it. There should recall this issue.

NHTSA ODI 11585032

2023 F-150 with only 12k miles, air not blowing on A/C. No cold air blowing at all. Blower can be heard on but no flow. Happening intermittently and of course no defrost or defog when present affecting visibility. Issue described and reported by many drivers. Ford not acknowledging issue since not easy to replicate. Happens randomly.

NHTSA ODI 11582935

I recently purchased a new 2023 Ford F150, XL Trim, Crew Cab truck. This weekend on a trip, the vehicle's air conditioning began to malfunction. After operating for less than an hour and without adjusting the fan motor speed, the volume of air coming out of the vents gradually decreases to nothing and the cab of the vehicle begins to warm. With only 350 miles on the vehicle, I pulled off of the road, turned off the engine, and let the vehicle set for 20 minutes, hoping everything would reset. After the 20-minute period, I started the vehicle and the AC seemed to be working as it should. After driving another 20-30 minutes, the cab began to warm again and upon checking the air coming from the vents, it was minimal to none. I turned up the fan to max speed and the volume of air coming from the vents remained minimal and the temperature in the cab continued to rise. This time I turned the system AC off (no compressor) and left the fan on to bring in outside air in hopes of dropping the cabin temp. Immediately after turning the AC system off the air flow from the vents increased to a normal level. After operating with the AC off for 20 minutes, I turned the AC back on and the system, and yet again, the AC System operated as it should. This went on for my entire 8-hour trip. Not only an uncomfortable inconvenience, but this issue could also be safety issue (visibility) when depending on the vehicle's defog/defrost system as the AC system (compressor and condenser) is used for defogging/defrosting the vehicles windows. A similar issue has been noted in previous year models under Ford Tech Service Bulletin 22-2089. Being my issue is duplicated in the issue section of the service bulletin, the year model of my vehicle is not included. In performing some internet research, it seems that many owners of 2023 Ford F150 models are experiencing this exact issue. This issue does not cause panel lights to illuminate. Currently awaiting call back from Ford Dealer.

NHTSA ODI 11581716

Bought brand new truck in December 2023. Immediately the Air/AC/Heat would intermittingly malfunction resulting in inability to defrost windshield. This resulted in hindering the drivers visibility, automatic emergency braking, front camera visibility, and other safety features. If the AC/Heat malfunctions at a time of need for defrosting/defogging the windshield, it will put anyone in the vicinity of the moving vehicle at risk. Truck was taken into the dealership during this malfunctioning period 3 different times over 2 or 3 months. The first time a service technician diagnosed a failed module, module was replaced but did not fix the issue. The second time, the service manager and shop supervisor diagnosed a failed temp senser inside the HVAC system. Senser was reading below freezing levels, supervisor took a picture of the reading to show the electrical tech. This would cause the HVAC system to give incorrect readings to other components. After further diagnosing from the dealerships master electrical tech during the second time, tech deemed it to need an update and recalibration. Update & recalibration was completed but did not fix the issue. during the third time, the Ford Engineer, shop supervisor and master electrical tech inspected the truck and BELIEVED replacing HVAC would fix issue. It is unknown if issues were diagnosed to be failing or if it a guess. HVAC has not been replaced due to no known acknowledgement from Ford into this issue. They will replace HVAC with the exact SAME part. After discussing with other Ford owners, the same issue occurs in 2023 Ford Expedition. Multiple videos were taking over this 2–3 month timeframe, before and after multiple attempts by dealership attempting to fix the issue. Vehicle has not been inspected by police, insurance reps, or others. Warning lamps/messages displayed "Front Camera Low Visibility Clean Screen" during period of malfunctioning.

NHTSA ODI 11575726

Randomly the ac line will freeze over and no air flow will come out of the vents although the fans can be heard working. Issues is not a simple thing to be duplicated and have brought it to 3 ford locations and still having the issue. They won’t attempt to repair anything else that could be the issue like the compressor because of fear of ford giving a bad review to the shop and mechanic. Just this week 2/28 I took the vehicle in while issue was happening and once the line defrosted and air flow came back I was again sent away because they could not replicate. This is a huge problem as I cannot defrost or defog my windshield in cold weather.

NHTSA ODI 11574829

We just purchased this truck through our business and have complained to the dealer. The dealer made a claim through Ford and Ford responded by stating they will not repair/replace the windshield. They claim that our issue with the extremely distorted view when the sun hits is caused by an outside force. This is extremely disappointing to say the least and leaves us with a bad impression/customer experience. This truck was delivered to us this way, brand new and we made the complaint right away. We have not had an incident yet, but as the sun is more apparent the probability of an accident becomes more likely. If there is anyway you can help, please advise.

NHTSA ODI 11567315

Truck is not capable of intermittent temperature settings. It is either HOT or COLD. Setting manually to 63 degrees and it’s blowing 80 degree air. the final setting, towards the colder option is LO, and that blows ambient air, in this case cold. So. You options are COLD or HOT making maintaining a reasonable temperature in the cabin and clear windows impossible.

NHTSA ODI 11561564

The sunroof of the vehicle spontaneously shattered. At 65mph Glass rained down on myself (driver) and my occupants. Nothing impacted the roof of the vehicle. The sunroof just exploded, causing a loud bang, and prompting me to break quickly. Sharp shards of glass went all over the vehicle focused on the backseat.

NHTSA ODI 11559289

Issue #1: Rain Sensing Wiper function is completely inoperable. Wipers must be operated manually. Issue #2: Blinker stalk becomes stuck in off and on positions. This malfunction has put myself and others at risk because the vehicle, at times, is unable to inform others on the road of the appropriate vehicle lane change. This risk has become heightened in periods of warm weather, where the stalk becomes "more stuck" than usual. The dealership has replicated the issue and attempted to resolve several times; after several months of waiting for a solution from Ford and recent near-misses on highway trips, I have decided to escalate with Ford as well as with NHTSA. The vehicle has no warning lights nor signals warning any user that an error with the blinker stalk may occur while driving. Issue #3: Left side blind side monitor false readings when there is no vehicle on driver side blind side. Dealer unable to verify. False positives desensitize driver to true positives, therefore, this is an added risk.

NHTSA ODI 11559185

The morning of September 28th, weather conditions ranging from mist to torrential downpour. Between Glasgow, KY and Glendale, KY. Wipers were set between intermittent and fast, depending on conditions. On (5) occasions (it may have been six), when the wipers were changed from an intermittent position to fast, the wipers would malfunction. The wipers were in high speed. The wipers were about 1/4 way up from the rest position during the cycle and they STOPPED. The pause lasted between 0.5 and 2 seconds (my estimate). Then the wipers would go to full advance position and return to the home position in normal speed. Once the wipers passed the home position and started the next wipe cycle, they resumed high speed motion.

NHTSA ODI 11547032