What 953 owners told NHTSA about the 2019 Ford F-150 Super Cab Diesel

My 2019 F150 started having a loud rattling noise coming from the motor. I took my truck to the Sam Galloway Ford dealership and it was determined that the cam phasers needed to be replaced however they would not cover this cost since my VIN was not listed on the recall sheet. My vehicle was manufactured in Kansas during the time period and has the 3.5 liter motor and according to the recall letter my vehicle should be included in this recall. Please see below recall summary TO: All U.S. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 21N03 – Supplement #1 Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3.5L GTDI Engine Cam Phaser Replacement REF: Customer Satisfaction Program 21N03

NHTSA ODI 11663665

I am submitting this report regarding a serious safety concern involving the 10R80 automatic transmission in my 2019 Ford F-150. The vehicle experienced a failure of the transmission system, specifically related to a faulty CDF (Clutch Drum F) component, which I believe led to internal fluid loss without visible external leaks, ultimately causing complete transmission failure as supported in TSB 22-2428. The automatic transmission system, specifically the CDF clutch drum assembly, failed. This internal component caused loss of hydraulic pressure and transmission fluid without any external leaks observed. And which I have documentation from a professional automechanic stating there were no signs of the leak on May 5th 2025, as I brought my truck in for routine oil change and tire rotation.. The vehicle is currently sitting up crossroads ford in Sanford and available for inspection upon request. The failure occurred while driving at moderate speed at about 77,000 miles. The truck exhibited delayed engagement, erratic shifting, and eventually became unable to shift properly. This created a significant safety risk as the vehicle hesitated while accelerating from stops, increasing the potential for collisions, especially at intersections or while merging into traffic. Ford has yet to take responsibility for this issue. Regardless of the evidence and current TSB 22-2428. There were absolutely no visible signs of a transmission fluid leak nor warning lamps or lights to let me know. The dealership is trying to say the the transmission failure is due to the low transmission fluid which my warranty would not cover the replacement, however, in my case it was the opposite. The low transmission fluid was a result of the bad CDF drum. Which then fall under warranty. I am currently, presenting my evidence to ford regarding this issue.

NHTSA ODI 11663395

Rear view camera used to glitch when put in reverse. Now it goes completely black (or blue) when vehicle is in reverse. There was a recall on this involving 2021 and newer models but I believe this problem goes back even further. Because it’s a truck, I have a huge blind spot in the back when reversing and I worry mostly about a potential accident involving property, persons, or even my own children. It’s very unsafe. I want to note that I was in contact with Ford Customer Service but they said that my vehicle wasn’t covered under the recall and that there was nothing they can do for me.

NHTSA ODI 11663512

The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, there was an abnormal sound coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the exhaust manifold was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 126,261.

NHTSA ODI 11663156

Vehicle would stall in between gears. Almost got hit in side. The transmission has shifted rough and hard shift. I took to dealer and the computer was reset at 55,000 miles. I just had to replace transmission at 77,000 miles. The repair cost was $8,059.00 before taxes. I was told 4th and 8th gear the cluthes were out. This seems to be a known problem because the replacement transmission has a different valve body.

NHTSA ODI 11663187

Transmission shifts hard and erratic at times. Error code p076f. Tech came out to our house to reprogram the vehicle was told to drive it for 50 to 80 miles for new program to take effect, and if it continued to act erratic take it to the dealer for service. Upon taking it to the dealer and a general check to verify he vehicle still had issues we were told we had to pay a service tech to investigate the issue further and they were certain that the repairs wouldnt be covered under any recall. They also closed out the recall that we had as repaired when it obviously was not. It seems ford has a major issue with all of the recalls I keep seeing pop up in news articles and they are trying to keep from fixing the issue.so much for safety and integrity of building great American vehicles.

NHTSA ODI 11662876

Cam Phasers are bad and making noise. This needs to be a recall item from ford.

NHTSA ODI 11662652

The contact owns a 2019 Ford F-150. The contact stated when the vehicle was started, there was an abnormal sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed cam phaser sensor. The contact was informed that the cam phaser sensor needed to be replaced. The vehicle was not repaired. Additionally, the contact stated the vehicle had received an oil change minutes prior to the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 153,250.

NHTSA ODI 11662364

The transmission in the vehicle does not match the life of an average vehicle, especially a modern one. Even with good maintenance and driving habits a transmission beginning to fail around 120,000 miles is absurd. With a failing transmission you have no idea what will happen on the road, when the gears slip and you beginning to max out RPMs and it trying to figure it self out, this could easily cause an accident or a fire under the hood putting everyone around you at risk and the warning lamp didn’t appear until after the event . I have been quoted by the dealer for a total transmission replacement at around 12000 dollars which is well over half the value of the vehicle. I know that this has been a recurring issue with many F150s with this transmission and recall on this part needs to happen.

NHTSA ODI 11662381

Rear Camera Recalls for the F-150 are well documented, yet my VIN is omitted. For over a year, the image will be intermittently blue, black, and colored lines.

NHTSA ODI 11662391

Transmission suddenly failed at highway speeds with no warning forcing an emergency stop on freeway. The vehicle is 6 years old and has only 62,000 miles. The vehicle has received all recommended maintenance which was performed by the Ford Dealer. The vehicle had just received the full 60,000 mile service which includes scheduled service of the transmission. The Failed transmission was deemed a complete loss by the dealer .

NHTSA ODI 11662465

Had diagnostic done on truck to find out cam phasers need replacement. There was a recall on this issue but was never informed of. Now I’m looking at a $3528.40 repair which I was informed that this can be a regular repair once issue occurs. Reached out to Ford Corporation and was informed they couldn’t help us in any way.

NHTSA ODI 11662065

The contact owns a 2019 Ford F-150. The contact stated that while reversing, the back over prevention camera malfunctioned and displayed a solid blue screen with the message "Camera Malfunction" displayed. During the failure, there was no image displayed, creating a visibility hazard for the driver. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted regarding the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 22V252000 (BACK OVER PREVENTION). The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 75,000.

NHTSA ODI 11662087

Cam phasers - this is a known issue on the 3.5L ecoboost motors, yet Ford will not stand behind their product. They have paid for some people to have it repaired, and not others. This is about a $4,000 fix at the dealership, again for an issue they knew about years ago. They tried to claim changing the timing with the ECM module would stop it from happening, but as I discovered this weekend it didn't My vehicles ECM was swapped in 2021 and here I am a few years later with the same issue. Ford needs to be called out as they knowingly pushed out subpar engine products to make more money.

NHTSA ODI 11662185

The contact owns a 2019 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the front-end of the vehicle. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 21N03, as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.

NHTSA ODI 11661944

I purchased a 2019 F150 through Imperial Chevy in Mendon, MA in 2022. Technical Service Bulletin 19-2365 had been issued on 05 December 2019 and the dealer did not disclose or address the issue prior to sale. The truck has had regular oil changes every year and then check engine light came on - Code P0630 Camshaft Position Sensor B circuit. Ford service diagnosed scoring in the cylinders and verified that it has the excessive oil consumption issue. Solution is total engine replacement. Ford corporate has so far denied the claim and refused to offer financing for $12,000+ repair. Having approved many other claims for the same issue, they are now requiring Ford service to do a teardown before considering whether to pay for this known issue. This truck currently isn't be driven more than a few miles a day to and from work. We bought this truck to haul a full size two horse trailer which we haven't done as we are afraid to further tax the transmission and/or run the truck out of oil inadvertently since the oil gauge does not give warning that the oil is low - instead the truck throws a P0390 code. Ford must be held responsible for paying for repair. I can provide extensive paperwork if necessary. This is a known issue that Ford is refusing to remedy and any F150 experiencing this issue must be recalled immediately.

NHTSA ODI 11661383

The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, there was loud clanking sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 113,270.

NHTSA ODI 11661407

The transmission is slipping, skipping gears, and shifting hard. I have a quote for more than 8K dollars to replace it, even though the vehicle only has 65,000 miles. I live in a very small town, and I personally know more than 10 people who are having the same problem or have already had their transmission replaced.

NHTSA ODI 11661440

Transmission has sporadic downshifts when traveling at normal posted speed limits also stalling of engine occurs while doing so. The transmission shifting into gears are very hard (Clunky sounds). This has been an issue every since I've owned the truck but happens more frequently within the last 2-3 months.

NHTSA ODI 11661524

CAM PHASERS!!!! I have a 2019 Ford F-150 with the 3.5L EcoBoost engine which started having cam phaser issues. On cold starts, the engine makes a loud rattling noise for several seconds, and during idle a ticking noise is heard as well. At times the engine runs roughly and loses power briefly when i’m driving it. I’m very concerned because it happened to me while merging into a highway the truck cut power down and I almost caused an accident for not getting up to speed properly, additionally this could lead to the car shutting off on me, or other dangerous situations on the road, other than the long wear and tear that these bad cam phasers have on the engine. I’ve learned that this issue is known to Ford and has been happening for many years, and was addressed for other owners through Customer Satisfaction Programs like the 21N03 and its various supplements, to my knowledge the last one being held in 2022, but my truck is not covered at this time even though it’s a 2019 and has under 70,000 miles. I believe this issue should be investigated further as it is a safety risk to drivers, passengers, and all other vehicles on the road, and Ford should be held accountable, as this issue has been seen around their 3.5 Ecoboost engines and has yet to be fixed. It seems like it’s an ongoing profitable business for them to keep customers paying out of pocket for this $4,000+ job knowing that it’s an issue that many owners have, which is beyond ridiculous on their end. If it’s possible for you guys to take a look at any of their social media platforms, most of the comments on their posts, even if they have nothing to do with this engine, are complaints about not having a Recall for cam phasers on the 3.5 Ecoboost engine. Ford needs to be held accountable for this issue and give more importance to the safety of their customers instead of their parts/service profits!!!!!!

NHTSA ODI 11661545

Had oil change 7 times in one year and each time they indicate at the place I get oil changed that it is a quart or more low before 3,000 miles of usage after oil change. My car is suppose to take unleaded gas or higher and it knocks if I use unloaded. Now my catalytic converter is going out and it is not covered under warranty unless it is consequential to other problems. Well there appears to be engine problems that are not being addressed and I have a warranty and have taken it in. But they do not look any deeper into the problem except for computer scan and the warranty people won’t give me any answers on what they will do if there is engine problems.

NHTSA ODI 11661180

Right front coil spring broke, which greatly reduces handling. Repair has made made by local Ford dealer. No warnings.

NHTSA ODI 11660822

The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, the vehicle had experienced harsh driving and harsh shifting between first and fifth gears. Additionally, the vehicle experiences sudden deceleration while shifting gears. The check engine warning light and the wrench symbol were illuminated, and the transmission temperature gauge was elevated to high. The vehicle was taken to the local dealer who reprogrammed the TCM, but the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 50.

NHTSA ODI 11660600

The contact owns a 2019 Ford F-150. The contact stated that the infotainment-center touchscreen displayed a black screen while attempting to use the back over prevention camera. The failure progressed and the infotainment center became completely black, preventing the contact from being able to access any systems controlled through the infotainment center. The contact learned of NHTSA Campaign Number: 22V252000 (Back Over Prevention). The vehicle was taken to the dealer who confirmed that the failure was related to NHTSA Campaign Number: 22V252000 (Back Over Prevention); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 85,000.

NHTSA ODI 11660624

The transmission is unpredictable and shifts into 1st gear at highway speeds, does not shift, hard shifts and causes loss of control. It is not safely drivable.

NHTSA ODI 11660644