What 953 owners told NHTSA about the 2019 Ford F-150 Super Cab Diesel

The contact owns a 2019 Ford F-150. The contact stated while driving 30 MPH, the vehicle started to jerk and stalled while in fifth gear and depressing the accelerator pedal. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, weeks after the repair, the clutch was replaced. The contact was informed that a sensor in the transmission was replaced; however, a week later the vehicle was taken back to the dealer and the contact was informed that the catalytic convertor needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 137,000.

NHTSA ODI 11677837

The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 94,584.

NHTSA ODI 11674077

The contact owns a 2019 Ford F-150. The contact stated that during cold starts, there was an abnormal clanking sound coming from the engine compartment. The contact stated that the sound was heard for several seconds before self-correcting. The contact determined that the failure was caused by faulty cam phasers. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 49,860.

NHTSA ODI 11669406

The contact owns a 2019 Ford F-150. The contact stated that there was an abnormal sound coming from the cam phasers. While driving at an undisclosed speed, the engine was overheating. The contact stated that the failure was related to Customer Satisfaction Programs: 21B10 and 21N03. The vehicle was taken to the local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was taken to an independent mechanic who determined that the failure was due to the cam phaser. The manufacturer was contacted, and the contact was offered assistance with the repairs. The failure mileage was approximately 52,000.

NHTSA ODI 11667791

The contact owns a 2019 Ford F-150. The contact stated while the vehicle was parked and occupied, the contact heard an abnormal rattling sound coming from the engine while attempting to start the vehicle. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that the cam phasers need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The contact was referred to NHTSA Hotline to report the failure. The approximate failure mileage was 111,050.

NHTSA ODI 11667376

The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, there was an abnormal sound coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the exhaust manifold was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 126,261.

NHTSA ODI 11663156

The contact owns a 2019 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the front-end of the vehicle. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 21N03, as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.

NHTSA ODI 11661944

The contact owns a 2019 Ford F-150. The contact stated while attempting to start the vehicle, there was an abnormal knocking sound coming from underneath the hood. In addition, the contact stated that while driving at various speed, the failure recurred. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. Upon further investigation, the contact related the failure to an unknown NHTSA Campaign; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000.

NHTSA ODI 11658528

The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, there was an abnormal amount of white smoke coming from the exhaust, and the radiator fan had become excessively loud. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed, and the contact was informed that the engine had experienced coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

NHTSA ODI 11658563

The contact owns a 2019 Ford F-150. The contact stated while driving 15 MPH and attempting to complete a turn, the vehicle briefly lost motive power but continued running. The contact stated that shortly afterwards, the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that a software update was required. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who again diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer also diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 35,000.

NHTSA ODI 11658271

The contact owns a 2019 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. After the vehicle reached normal driving temperature, the rattling sound ceased; however, the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 74,000.

NHTSA ODI 11655013

The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, the engine made a rattling sound. No warning light was illuminated. The vehicle was taken to the dealer, who determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the vehicle was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 61,000.

NHTSA ODI 11653469

The contact owns a 2019 Ford F-150. The contact stated while driving 70-75 MPH and pulling a camper, the vehicle started sputtering and lost motive power. The contact was able to pull over to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the head gasket had allowed a leak onto the alternator, causing the alternator to fail. The mechanic replaced the alternator. The vehicle was then taken to the dealer, where the head gasket was replaced. Additionally, the contact stated while the dealer was performing an oil change, the dealer informed the contact that the timing chain cover and the rear main seals were leaking. The dealer determined that the timing cover seals, the rear main seals, and other unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

NHTSA ODI 11653159

The contact owns a 2019 Ford F-150. The contact stated upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. The contact stated that the engine was idling roughly. There was no warning light illuminated. The contact had not taken the vehicle to a local dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 108,000.

NHTSA ODI 11652113

The contact owns a 2019 Ford F-150. The contact stated that while driving approximately 65 - 70 MPH, the transmission unexpectedly shifted into reverse. There was white smoke coming from underneath the hood of the vehicle near the engine compartment. The contact depressed the brake pedal to assist with the vehicle slowing down to be able to pull over to the side of the road where the vehicle came to a stop. The vehicle lost power and failed to restart. The contact poured water onto the engine to assist with dissipating the smoke and cooling the engine. The vehicle was towed to the residence. The vehicle was taken to the dealer, who diagnosed the vehicle; however, the contact was unsure of the diagnostic results. The contact was informed that additional diagnostic tests were needed. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was 125,000.

NHTSA ODI 11650713

The contact owns a 2019 Ford F-150. The contact had received notification of an undisclosed recall. The vehicle was taken to a dealer where the recall was repaired, and a software update was performed. The contact stated that on the same day, while driving approximately 20 MPH, the check engine warning light illuminated. The vehicle was taken back to the same dealer, and DTC: P0430 was retrieved. The mechanic also advised the contact that a catalytic converter cleaner should be added. The vehicle was not repaired. The failure reoccurred approximately one week later. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

NHTSA ODI 11650289

The contact owns a 2019 Ford F-150. The contact stated that while driving at approximately 35 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the check engine and low oil pressure warning lights were illuminated. The contact stated that the vehicle lost motive power and stalled. The contact was unable to restart the vehicle and the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The contact stated that recently the cam phasers on the vehicle were replaced. The contact stated that the cam phasers had been replaced twice. The vehicle was being repaired. The manufacturer was informed of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 85,000.

NHTSA ODI 11646419

The contact owns a 2019 Ford F-150. The contact stated while cold starting the vehicle, there was an abnormal rattling sound coming from the vehicle. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The dealer was notified of the failure and provided an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 64,000.

NHTSA ODI 11643411

The contact's son-in-law owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, there was an abnormal clicking sound coming from the engine. The contact stated that there was an abnormal exhaust odor entering the cab. There was no warning light illuminated. The contact inspected the vehicle and became aware that the exhaust manifold bolts were fractured. The vehicle was taken to the local dealer, where it was determined that the manifold and bolts needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was contacted, and a claim was filed with the manufacturer. The contact was referred to the NHTSA Hotline. The vehicle remained at the residence and had not been driven since. The failure mileage was approximately 116,000.

NHTSA ODI 11638745

The contact owns a 2019 Ford F-150. The contact stated that during start-up there was a loud rattling sound coming from the engine compartment. The vehicle was taken to the local mechanic who diagnosed that the cam phasers were faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was not contacted. The manufacturer was contacted and informed that the vehicle was not included in an Extended Warranty Coverage related to the failure. The failure mileage was 55,000.

NHTSA ODI 11626670

The contact owns a 2019 Ford F-150. The contact stated that the vehicle was making an abnormal rattling sound on cold starts. The vehicle was taken to an independent mechanic, where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The mechanic related the failure to Customer Satisfaction Number: 21N03. An unknown dealer was notified of the failure. The manufacturer was notified of the failure and a case opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

NHTSA ODI 11625963

The contact owns a 2019 Ford F-150. The contact stated while driving at undisclosed speeds, the engine warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the left and right catalytic converter and sensors needed to be replaced. The right sensor and left catalytic converter were replaced, but the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 75,000.

NHTSA ODI 11623937

The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, the vehicle made an abnormal fluttering sound and the vehicle hesitated to start. There was no warning light illuminated. Additionally, while driving, the vehicle inadvertently lunged forward. The vehicle was taken to an independent mechanic, who replaced the spark plugs and starter; however, the failure persisted. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 61,000.

NHTSA ODI 11624018

The contact owns a 2019 Ford F-150. The contact stated while cold starting the vehicle, the vehicle was vibrating and was idling rough. The contact stated that there was an abnormal ticking sound coming from the engine compartment. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Customer Satisfaction Program: 21N03 GTDI Engine Cam Phaser Replacement (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was 148,362.

NHTSA ODI 11623382

The contact owns a 2019 Ford F-150. The contact stated that upon starting the vehicle, the contact heard an abnormal rattling sound coming from the engine compartment. The contact stated that after the engine warmed up the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the cam phasers. The contact was advised to take the vehicle to the dealer for repair. The vehicle was not repaired. The vehicle was taken to the dealer, who confirmed the diagnostic result. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.

NHTSA ODI 11622578