What 953 owners told NHTSA about the 2019 Ford F-150 Super Cab Diesel

The contact owns a 2019 Ford F-150. The contact stated that during start-up, there was a loud rattling sound coming from the engine compartment. The vehicle was taken to the local dealer, who diagnosed that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. While the vehicle was idling, the vehicle sputtered and vibrated abnormally. The vehicle was taken to the local dealer, who replaced the spark plugs; however, the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 105,000.

NHTSA ODI 11678571

The contact owns a 2019 Ford F-150. The contact stated that after starting the vehicle, there was an abnormal sound coming from the engine, with the check engine warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 59,600.

NHTSA ODI 11676643

I drive a 2019 Ford F-150 with the 3.5L engine and 10 speed transmission. I have received a warning for low fuel pressure, trouble starting, and the truck has cut off once after turning over. It never fails to crank, however, it may take 5 or so seconds of cranking to get it to start. I have had the check engine light come on one time over the last couple of months of the issues starting; the code it showed was a P00C6. I have not brought the vehicle in for service as it just started a couple months ago when it got hot outside and there was a recent recall that did not include this VIN but matches the issue exactly. The warning states to not drive the vehicle and to get it towed if fuel is not low. The recall states there is not a current fix for the issue and I need my vehicle. This is a daily problem, mostly after the vehicle sits for a couple of hours. I am also having an issue with the cam phaser rattle upon startup and rattling while driving. I have noticed some power reduction and it has progressively gotten worse over time. I am at 135,000 miles currently and have experienced this issue for the last 50,000 miles or so.

NHTSA ODI 11674954

Vehicle Information: •Make: Ford •Model: F-150 •Year: 2019 •VIN: [XXX] Complaint Summary: Cam Phaser Defect — Safety Risk and Manufacturer Negligence 1. Component/System Failure This complaint involves a mechanical failure of the cam phaser system (part of the variable valve timing system) in the 3.5L EcoBoost engine of the above-referenced vehicle. Specifically, the locking pin within the cam phasers fails to engage properly, resulting in a loud knocking or rattling noise on cold start. This condition is a known defect documented in Ford TSB 19-2208 and subject to Customer Satisfaction Program (CSP) 21N03, which extended coverage for cam phaser repair. However, no official safety recall has been issued, despite widespread evidence of failure. The defective parts are still installed in the vehicle and are available for inspection upon request. 2. Risk to Safety This defect compromises driver and public safety and constitutes a violation of 49 U.S.C. § 30101 and 49 U.S.C. § 30118, which obligate manufacturers to notify NHTSA and owners when a defect poses an unreasonable risk to motor vehicle safety. Specifically: •Failure of cam phasers leads to improper valve timing, risking engine hesitation, loss of power, or stall conditions. •These symptoms can occur during acceleration, highway driving, or merging, creating conditions that significantly increase the risk of collision or engine failure while in motion. The defect may also cause internal engine damage over time, raising the risk of mechanical breakdown in traffic. 3.Confirmation of the Problem This issue has been confirmed by a certified Ford dealership and an independent ASE-certified mechanic. Both diagnosed the startup noise as a cam phaser locking failure, consistent with widespread reports from other Ford 3.5L EcoBoost owners. Neither party could provide a fix without significant out-of-pocket cost, despite Ford’s knowledge of the issue and internal bulletins acknowledging the issu INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11675078

I purchased this truck about a year ago. After two oil changes, the cam phasers began to rattle on startup. It has the 3.5l Ecoboost engine. This is a known problem and there have been tsb's but they come and go during short windows. The cam phasers were finally updated in 2021 but some people have paid thousands in and out of warranty, some multiple times before the issue is fixed. Ford says they are just a noise and do not cause any issues but the resale is directly effected whether private party or trade in (repair typically costs between $4-7500). Mine started making noise at 89,000 miles. Some people go years with the engine rattling and others have check engine lights and engine issues a shirt time after it begins. Ford knows it is a problem and the customer service sometimes will assist with the cost and other times they tell people to file a complaint here to finally get a recall going. The repair is in depth and typically requires the removal of the cab from the frame, making it likely that everything won't be reassembled correctly.

NHTSA ODI 11674788

At 101,000 miles, the engine lost power, check engine light came on, and service transmission light came on. This happened while pulling a trailer up a mountain, slowing the truck rapidly, and becoming a hazard to surrounding interstate traffic. The dealer diagnosed the problem as the timing chain, and replaced it and all related components at a cost of $4500. They tell me that this is a problem with that year truck and engine.

NHTSA ODI 11674533

The contact owns a 2019 Ford F-150. The contact stated while driving 5 MPH from a complete stop on a main road, the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to restart, and the contact continued driving. The vehicle was taken to a local dealer to be diagnosed, but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.

NHTSA ODI 11674285

The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 94,584.

NHTSA ODI 11674077

The contact owns a 2019 Ford F-150. The contact stated that the vehicle made an abnormal loud rattling sound on cold starts. The contact related the failure to Ford Campaign Number: 21N03. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.

NHTSA ODI 11673581

The contact owns a 2019 Ford F-150. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated that when the vehicle was started, the contact noticed an abnormal rattling sound. The contact stated that the Ford Mobile App indicated an engine misfire. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for diagnostic testing within the next several days. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 110,000.

NHTSA ODI 11672454

The contact owns a 2019 Ford F-150. The contact stated while the vehicle was parked, the contact inspected the vehicle and noticed that the oil level was low. The contact topped off the oil. The contact stated that the following day, the oil level was inspected, and the contact noticed that the oil level was low again. No warning light was illuminated. In addition, the contact stated that there was no visible indication of an oil leak. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The contact was advised to take the vehicle to the dealer for a diagnostic test. The manufacturer requested an oil consumption test be performed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000. The VIN was unavailable.

NHTSA ODI 11672060

Bought a 2019 Ford F150 with 32,000 miles. A year later, I noticed a rattling sound coming from engine. Dealership said I had very little oil. No leaks anywhere. Dealership said I had started an oil consumption test at 10,000 miles. I informed Dealership I did not own car at those miles. Went to Dealership I bought vehicle from to inform them that they knowingly sold me a truck with known issues. Using about 1 quart every 1000 miles. Also, after Fords band-aid they put on, seems to be hesitant on acceleration. Dangerous in busy intersections. Ford refuse to fix a known issue with this vehicle.

NHTSA ODI 11669876

The contact owns a 2019 Ford F-150. The contact stated that upon starting the vehicle, the engine made an abnormal rattling sound. There was no warning light illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.

NHTSA ODI 11669675

My 2019 F150 has issues with both the cam phasers and the transmission. Every time I turn on my truck I get the ford “cold start rattle” because defective parts from the factory that ford has known were defective and later fixed but for some reason my truck was not in the recall. My truck came off the same assembly line and time period of previous CSP or recall programs but my vin was never included. My truck also has 60,000 miles and the 10 speed transmission clunks all the time. I’m not sure if it’s missing shifts or what is breaking but everyone with a f150 around this year knows they are common to have transmission issues. Sometimes my truck doesn’t find the proper gear getting started and will rev high and barely move until it finally gets shift right and gets moving. These 2019 F150 issues are far too common i see them all across the blogs and internet and know a few other owners who have similar issues.

NHTSA ODI 11669521

About a month ago my truck started shifting hard between 3rd and 4th gear. My truck has been in the shop almost 1month Water Solutions is giving me a run around. They drove the truck and confirmed it’s shifting hard. Took the transmission pan out and saw the metal shavings. now they want me to take it to another shop for a CDF air drum test. Have any other F150 having this issue?I need help on what to do

NHTSA ODI 11669302

The contact owns a 2019 Ford F-150. The contact stated that the vehicle was making an abnormal rattling sound on cold starts and while idling. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,000.

NHTSA ODI 11668842

The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, there was an abnormal rumbling and vibrating sound coming from underneath the vehicle. There were no warning lights illuminated. The vehicle was taken to a certified mechanic, who diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 88,000.

NHTSA ODI 11668692

The contact owns a 2019 Ford F-150. The contact stated that while attempting to start the vehicle, there was an abnormal ticking sound coming from underneath the hood of the vehicle. The contact stated that after a while the sound dissipated, and the contact was able to drive the vehicle. The contact stated that the ticking sound returned the next day while starting the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The contact called the dealer where the vehicle was purchased, to schedule an appointment; however, the vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 112,000.

NHTSA ODI 11665708

The contact owns a 2019 Ford F-150. The contact stated that at cold starts there was a rattling sound coming from the engine compartment. The contact stated that the sound was present for approximately five seconds before self-correcting. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure and informed the contact that the VIN was not covered under the manufacturer's Extended Warranty coverage regarding the cam phaser repair. The contact stated that the vehicle experienced the failure listed in the Extended Warranty coverage. The failure mileage was 120,300.

NHTSA ODI 11665338

Please help me with my case I purchased the car 2019 f 150 from Autonation ford Margate The car defective and they try repair multiple times, it take over 6 months and have no solution, but they don’t want responsibility for my money, my car. Help please

NHTSA ODI 11665089

I own a 2019 Ford F-150 3.5L EcoBoost with approximately 117,000 miles. Like many others, I am experiencing the widely reported cold start cam phaser rattle, which grows louder with colder temperatures. This is a known issue addressed by Ford in TSB 19-2365, yet no recall has been issued. I believe this defect poses long-term reliability concerns and could eventually lead to engine damage. Ford should be held responsible for a widespread design flaw affecting thousands of vehicles. I urge the NHTSA to investigate this recurring issue and hold Ford accountable for consumer safety and financial impact.

NHTSA ODI 11665109

Rough idling result in Cam phaser and timing belt replacement. While driving the vehicle would accelerate and decelerate on its own making it unsafe to drive. Dealer quoted me $6,095 to replace camp phasers (part #HL2Z-6C590-A)

NHTSA ODI 11664214

The contact owns a 2019 Ford F-150. The contact stated that while attempting to start the vehicle, there was an abnormal rattling sound coming from the engine. The contact stated that after several attempts, the vehicle started. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The contact related to the failure to Ford Campaign Number: 21N03. The contact investigated the issue and related the failure to the cam phasers. The manufacturer was contacted and opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 59,000.

NHTSA ODI 11664009

My 2019 F150 started having a loud rattling noise coming from the motor. I took my truck to the Sam Galloway Ford dealership and it was determined that the cam phasers needed to be replaced however they would not cover this cost since my VIN was not listed on the recall sheet. My vehicle was manufactured in Kansas during the time period and has the 3.5 liter motor and according to the recall letter my vehicle should be included in this recall. Please see below recall summary TO: All U.S. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 21N03 – Supplement #1 Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3.5L GTDI Engine Cam Phaser Replacement REF: Customer Satisfaction Program 21N03

NHTSA ODI 11663665

The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, there was an abnormal sound coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the exhaust manifold was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 126,261.

NHTSA ODI 11663156