What 953 owners told NHTSA about the 2019 Ford F-150 Super Cab Diesel

Wiper transmission corroded and seized causing it to burn out my wiper motor. Fixed and looked at by local ford dealer and issue is the seized wiper transmission but not under the recall numbers for the same issue in other f150 (2015-2020 f150 assembled in Canada) which mine is. How can I get reimbursed for the cost which should be covered under that recall.

NHTSA ODI 11643210

Western NY, driving on Interstate 86 during a heavy rain, windshield wipers failed. They initially quit working making visibility impossible. Crawled to rest area on shoulder of highway with flashers going. Planned on spending night in truck until daybreak. Eventually rain lightened up, turned truck and wipers on once again. At first, they twitched every few seconds. Eventually, they wiped one cycle, very, very slowly every 5+ seconds. Occasionally starting and stopping.

NHTSA ODI 11615698

This afternoon while getting ready to leave church, I pulled my truck forward about 10 feet with no issues in order to load some things in the truck bed before taking off. The truck started up just fine, and the starter sounded just as strong as it always does, indicating the battery was of good health. Upon starting the vehicle less than 5 minutes later the engine would not start due to a dead battery - or so that's what the symptoms led me to believe anyway. I heard some clicks, but no starter motor activity, then saw a warning on my radio screen stating "turn ignition off or start engine." This could have been at a stoplight, leaving me as a stalled vehicle in the middle of the road had it happened in conjunction with the auto start/stop that shuts off the engine when stopped for a short period of time. I have not yet taken the truck into a dealership to have this issue looked at. This appears to be a resurfacing problem from about 2 years ago when I had electrical issues where my radio would not turn off as I got to work one morning - even though the ignition had been turned off and the driver door was open. The radio was still running when I got back to the truck in the afternoon. I was able to drive home that day, but with limited functionality of the truck. It was during a heavy rain, and the rear brake lights would not work, and the windshield wipers would not turn on. When I went down the next morning to take it into the dealership, I had to get it jump started, as the battery had died from the radio running all night long. When I got it jump started, the truck acted normally again, and I took it into the dealership and explained all of this, but they turned me away, as they told me there was nothing they could do to fix the problem if the symptoms had disappeared. There were no warnings before either of these episodes. This appears to be an electrical system failure. This problem has not been reproduced. The vehicle has not been inspected by a professional

NHTSA ODI 11607743

The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, the rear-view camera unintendedly activated, causing the display to become inoperable. The contact also stated that the rear-view camera occasionally failed to work properly, increasing the risk of a crash. The contact stated that the crash prevention system alerted the contact of an imminent crash however, there were no vehicles nearby. The vehicle was not diagnosed or repaired by an independent mechanic or the local dealer. The contact related the failure with NHTSA Campaign Number: 20V575000 (Visibility, Back Over Prevention); however, neither the VIN nor the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11595459

Windshield wipers suddenly stopped working on a trip and I had to drive without wipers in snow and slush, which was difficult. I took apart the wiper assembly and the center, passenger side wiper shaft was frozen solid with corrosion, I had to drill 2 holes in the casting to get lubrication on the shaft to free it up in order to get home. From what I see online this appears to be a common problem.

NHTSA ODI 11578563

The contact owns a 2019 Ford F-150. The contact stated that while accelerating from a stop sign, the middle rear sliding window suddenly exploded causing shards of glass to enter the rear cabin of the vehicle. The contact stated that shards of glass had struck the two granddaughters seated in the rear seats. No injuries were stated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 120,000.

NHTSA ODI 11572913

The contact owns a 2019 Ford F-150. The contact stated that while accelerating from a stop sign, the middle rear sliding window suddenly exploded causing shards of glass to enter the rear cabin of the vehicle. The contact stated that shards of glass struck his two granddaughters seated in the rear seats. The contact stated that glass shards were removed from his grandchildren's hair. No injuries were reported. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 120,000.

NHTSA ODI 11572914

Rear glass in sliding window shattered to pieces while driving.

NHTSA ODI 11566958

On Sunday Jan [XXX], I had to drive 40min to the Hospital in Oconomowoc to pick up my daughter from ER, when leaving as I was backing out of the parking spot the back window bowed outward and shattered. Glass flew everywhere both inside the truck and outward. It was very cold in Wisconsin - but the vehicle was more than warm, and the back entire window just shattered. Luckily no one was in the back seat, or they would have been seriously cut by some of the small shards of glass that came into the vehicle. There was no damage to the rear window prior, and it basically exploded for no apparent reason. It does appear Ford has been aware of this but has not placed a recall. I have tried to contact a dealer to find out if this is covered under my extended warranty but cannot seem to get ahold of just the service department to discuss further. I think Ford needs to take more responsibility for these vehicles, I have never seen anything like this in my life. This is a 2019 Ford F150 Lariat with heated defroster and slide window that exploded without cause or fault of owner. I have filed a claim with my insurance company, but it's considered a glass issue and they don't usually send out an adjuster for glass- and based on deductible would be out of pocket cost for me when I feel this is a defective issue ford should be addressing. I do have an large amount of photos, but it wont let me upload all of them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11565527

Window wipers slowed down and finally quit working during a rain event

NHTSA ODI 11563283

The contact owns a 2019 Ford F-150. The contact stated that while the vehicle was parked, the windshield seal detached from the vehicle, causing water to leak into the vehicle. The failure caused the instrument panel to become inoperable. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to water damage from the detached windshield seal. The repair was pending. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

NHTSA ODI 11556420

I was driving and the windshield wipers started wiping on their own. It was not raining and the windshield wiper setting was on off. This caused dirt and debris on the windshield to smear and I could not see where I was driving. For the next few days windshield wipers would randomly turn on on their own. It svwrely affected visibility. I read online that this was a common issue due to a malfunctioning windshield wiper switch. I replaced the switch and am hoping this doesn't happen again.

NHTSA ODI 11546274

Rearview camera system malfunction. Randomly sync screen stays black. Randomly vehicle continues to show rear camera even though vehicle is driving forward. Problem started around April 2023 at 60,000 miles.

NHTSA ODI 11541307

Drivers side wiper arm is visibly loose. It does not make constant contact with the windshield Engine consumes 3 quarts of oil in less then 2k miles, it currently has 57,818 on odometer, has been regularly serviced Ford recommend 91 or above octane to curve “pinging and pre detonation”. Have run 91 octane fuel for last 5 tanks and continues to misfire and ping between 1500-2000 rpms while under no load besides the weight of the vehicle

NHTSA ODI 11525274

After purchasing my truck, it was discovered that the back up camera doesn't work. It will work on occasion when the truck is put in reverse. The safety for myself or others is that I cannot see behind me when backing up. I have not taken the vehicle in for an inspection since I have been told that this is an issue for other Ford F150's in the same year. When backing up my screen says camera not available.

NHTSA ODI 11520079

Back glass shattered for no reason , alone on a state highway with no houses and other traffic . Thousands of not hundreds of thousands of other people have had the same thing happen to them in f150s for years apparently. A quick google search didn’t take long to read hundreds of other f150 owners sharing the same experience . Ford refuses to accept responsibility for what is an obvious design flaw. Broken shards of glass flying around in the cab . Luckily I didn’t have my grandson in the backseat today.

NHTSA ODI 11509416

Hello! Twice now I have been driving down the road in my 2019 Ford 150 and the back windshield had blown out like a bomb. The 2nd incident happened yesterday and shook us to the core as my two little ones were in the back seat and had glass all over them! I am waiting a call back from our ford dealer, Kuhio Ford (Lihue, Kauai).

NHTSA ODI 11508423

When I put my vehicle into reverse, I get a warning that the backup camera is inoperable. Ford already has a recall on Some backup cameras but refuses to address mine because of the VIN not being on their list. Others at risk? Whenever I need to back out of a parking space. The onboard computer should have the records of the many times the camera was needed but not working. I am unable to afford the cost of a service call as I am a senior citizen.

NHTSA ODI 11498280

Rear window exploded. No impact. Remote started my truck, cold out so rear defrost was on from the remote start. Go in truck shut the door and before I could press the start button (it was running from the remote start but still have to press the start button) the rear window exploded shattering everywhere except for the power slider. After some internet research, this appears to be a common problem with F-150's which Ford refuses to acknowledge.

NHTSA ODI 11495783

I've been dealing with a vibration/shaking in my factory driver side mirror at high speeds and on bumpy roads since I got my truck in May 2019 (over three years). No issue on the passenger side. I've dealt with it off and on with the dealer as time and life have allowed. Currently I'm on my fourth mirror and have a case manager from Ford corporate. I have attached some of my correspondence with them for your reference. My problem is that the driver side shaking is very bad. It's distracting at high speeds and at night when headlights are shining behind you, it can be like a light show in the corner of your eye while driving. After much trial and error, I believe the vibration is coming from the articulation point between where the arm that comes off the truck connects with the arm that supports the mirror. Where it folds in basically. There isn't anything that can be adjusted, that particular area is all enclosed. I'm on my second dealer after the first claimed the mirror was fine. I took the truck for a drive with the foreman at the new dealer who confirmed he could see the issue. They ordered me a new mirror again and after installing it sure enough the new one shakes just like the prior ones have. The dealer said they had a regional service tech from Ford drive it after the new mirror went on and this person told them the shaking was normal. I'm talking with the case manager from Ford also and they are investigating what to do since there's clearly (in my opinion) some sort of defect with this part but no recall or fix has been made to my knowledge. I may be elevated to their legal team. At issue currently, I have asked my case manager from Ford whether they can have someone such as an engineer or safety team examine the part and assess whether the mirror design is faulty but they have no one in their company. The case Manager claims to not know if Ford has a team like this. The dealerships didn't design the part so they can't assess whether it's flawed.

NHTSA ODI 11483522

The contact owns a 2019 Ford F-150. The contact stated while driving 65-70 MPH in a rainstorm, the windshield wipers failed and remained positioned in the middle of the windshield. There was no warning light illuminated. The contact drove to the local Pep Boys and purchased a water repellant that she used on the windshield. The dealer was notified of the failure and informed the contact that the earliest available appointment was July 19. The contact stated upon taking the vehicle to the dealer for repair, the dealer informed the contact that the vehicle could no longer be repaired under warranty due to the mileage. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 22V250000 (Visibility). The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 135,000.

NHTSA ODI 11474736

Wiper arm fails to operate due to the index splines not holding up and failing prematurely. Part did not include a shear pin to prevent issue from arrising. Ford has a recall on the part but is not including all vehicles that have this part. (Info confirmed by service/parts managers and Ford customer support) Ford is also canceling any and all orders with that part number and refusing to supply that part.

NHTSA ODI 11470540

Back window is shattered with no force. You can see it pushing outwards. Still cracking as I'm writing this

NHTSA ODI 11434361

My rear window with defroster shattered when I shut the door on my F150 today. It was without warning and the temperature was mild and the truck was parked under a carport overnight. Now I have no back glass. I'll report my issue to Ford ASAP.

NHTSA ODI 11420787

2019 Ford F-150 was turned on using Remote Start feature. I allowed the truck to run for about 10 minutes before getting into the driver seat. When I closed my Driver Side Door, the Rear Windshield shattered. I immediately exited the vehicle and took photos of the shattered glass. Broken glass fell into my back seat and even into the bed of the truck. Thankfully no one was sitting in the back passenger seats. My local Ford Dealership, where I am leasing said vehicle from, advised me to bring the truck in so they could have a look at it. I advised them that the back windshield was falling apart and glass was continuing to fall into the back seat and into the outside bed/trunk. A service advisor told me they can’t do anything unless I bring it in. I sent them the photos I took and clarified to them that the window will surely break apart more if I drive it. The dealership said that’s fine, just bring it in. I wrapped the back windshield, best as I could, with garbage bags. As to not allow for the falling glass to come into the vehicle and strike me or others while driving. When I arrived at my Local Ford Dealership, a Service Advisor told me that I was not the first case of this occurring. The Service Advisor told me she has seen quite a few Ford F-150’s come in with owners complaining about spontaneous shattering of the back windshield. I asked her what is the cause of such an unusual occurrence. The Service Advisor told me it had to do with the rear window defroster. My rear window defroster was turned on and active at the time and moment the back window shattered. The remote start feature for the truck, always turns the rear defroster on. A quick online search, will also prove that Ford has been neglecting this issue and has not been willing to help their customers fix their back windshields. This is absolutely unacceptable and an enormous safety hazard. Not only for passengers within the vehicle but motorist on roadways, who happen to be driving behind the truck.

NHTSA ODI 11419396