What 953 owners told NHTSA about the 2019 Ford F-150 Super Cab Diesel

The contact owns a 2019 Ford F-150. The contact stated that upon cold starting the vehicle, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The local dealer was notified of the failure and the contact was informed that the defect was related to the cam phasers and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 92,000.

NHTSA ODI 11616335

The contact owns a 2019 Ford F-150. The contact stated that upon cold starting the vehicle, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. Upon investigation, the contact discovered that the failure was likely related to the cam phasers. The dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,300.

NHTSA ODI 11614390

The contact owns a 2019 Ford F-150. The contact stated that upon a cold start of the vehicle, an abnormal rattling sound would emit from the engine without warning. Upon investigation, the contact discovered that the failure was likely related to the cam phasers. The contact notified the dealer of the failure, and an appointment was scheduled for a diagnostic test to be performed. The manufacturer was also notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 74,000.

NHTSA ODI 11611559

See attached document for complaint.

NHTSA ODI 11610290

See attached document for complaint

NHTSA ODI 11609351

The contact owns a 2019 Ford F-150. The contact stated that while the vehicle was started, there was an abnormal sound coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact believed that the failure was associated with Manufacturer Recall Campaign Number: 21N03. The manufacturer was notified of the failure. The failure mileage was approximately 83,000.

NHTSA ODI 11608470

The contact owns a 2019 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. After the vehicle engine had warmed up the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 75,000.

NHTSA ODI 11606537

The contact owns a 2019 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that there was an abnormal sound coming from underneath the vehicle after the vehicle was started. There was no warning light illuminated. The vehicle was taken to a local Midas, and the contact was informed that that the cam phaser needed to be replaced. The vehicle was taken to a local dealer where it was diagnosed that the cam phaser had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.

NHTSA ODI 11605239

The contact owns a 2019 Ford F-150. The contact stated while the vehicle was parked, the vehicle was started, and the contact heard an abnormal sound coming from the engine. There was no warning light illuminated. The vehicle was drivable; however, the vehicle was not taken to a dealer to be diagnosed. The dealer was contacted, and the contact declined to pay for a diagnostic test to be performed. The contact related the failure to an unknown Manufacturer recall related to cam phaser failures. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 40,000.

NHTSA ODI 11604315

The contact owns a 2019 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle vibrated while accelerating and while parking. Additionally, the transmission experienced rough shifting into gear. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the cam phaser and CDF drum needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 121,500.

NHTSA ODI 11593380

The contact owns a 2019 Ford F-150. The contact stated while driving approximately 50 MPH, the vehicle experienced a loss of motive power. The service engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the cam phasers needed to be replaced. The vehicle was repaired, out of pocket. The manufacturer was made aware of the failure. The failure mileage was approximately 62,618.

NHTSA ODI 11592572

The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. In addition, the vehicle was violently shaking. The contact stopped the vehicle, and the vehicle was towed to the dealer where it was diagnosed with timing failure and cam phaser failure. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 68,000.

NHTSA ODI 11592168

The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, the vehicle made an abnormal rattling sound. The vehicle was taken to the dealer, where it was diagnosed and determined that the variable camshaft timing (VCT), the timing chain, and tensioners had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 103,500.

NHTSA ODI 11591210

The contact owns a 2019 Ford F-150. The contact stated while driving 35 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where DTC code: P0420-00 was retrieved. The contact was informed that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 78,507.

NHTSA ODI 11588375

The contact owns a 2019 Ford F-150. The contact stated that while attempting to start the vehicle, there was an abnormally loud scratchy sound coming from the vehicle. There was no warning light illuminated. The contact researched and determined that the failure could be linked to the cam phasers. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.

NHTSA ODI 11587387

The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, he briefly heard an abnormal rattling sound coming from the engine compartment. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 60,000.

NHTSA ODI 11587236

The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, there was an abnormally loud clanking sound coming from the engine compartment. There was no warning light illuminated. The contact restarted the vehicle, but the loud clanking noise persisted. The dealer was contacted and diagnosed the vehicle as a failure with the cam phasers. The contact was informed that the cam phasers needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for further assistance. The failure mileage was approximately 96,000.

NHTSA ODI 11586072

The contact owns a 2019 Ford F-150. The contact initially stated that upon checking the oil level, the oil level was a quart lower. The contact then stated that while driving up a hill at a moderate rate of speed, an abnormal knocking sound began to emit from the vehicle as the vehicle started to lose power. The vehicle was taken to the dealer where the mechanic reprogrammed the Powertrain Control Module (PCM) software and changed the oil. The contact was then instructed to bring the vehicle back every 1,000 miles to monitor the oil consumption. The manufacturer was also notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 23,504.

NHTSA ODI 11576082

The contact owns a 2019 Ford F-150. The contact stated while driving 40 MPH, the contact heard an abnormal rattling sound coming from the engine compartment, after which the vehicle lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers, resulting in damage to the engine and requiring the engine to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 139,000.

NHTSA ODI 11575799

The contact owns a 2019 Ford F-150. The contact stated while driving 35 MPH, the check engine warning light illuminated, prompting the contact to pull over to the shoulder of the roadway. The contact became aware that the vehicle was idling rough. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03(Cam phaser replacement), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 105,000.

NHTSA ODI 11567335

The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, there was a rattling and knocking sound coming from the vehicle. The contact stated that engine cam phaser started but was not fired up and the contact was able to drive the vehicle. No warning light was illuminated. The vehicle was not diagnosed. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.

NHTSA ODI 11563069

The contact owns a 2019 Ford F-150. The contact stated while driving approximately 65 MPH, the check engine warning light was illuminated. The contact stated that there was an abnormal rattling sound while depressing the accelerator pedal. The vehicle was driven to the dealer however, the failure was not duplicated. The contact stated that there was an abnormal sound that was intermittent but became a constant failure. The contact drove the vehicle back to the same dealer who determined that the engine needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer that the engine was on a national backorder. The manufacturer was informed of the failure. The failure mileage was 85,451.

NHTSA ODI 11558522

The contact owns a 2019 Ford F-150. The contact stated that on multiple occasions after the vehicle was started, he heard a rattling sound at the hood of the vehicle. The contact then stated that at times after attempting to start the vehicle, he had to wait for several minutes before the engine would turn over. No warning light was illuminated. The contact stated that he notified a tow truck company to remove the vehicle off the road. The contact was then able to restart the vehicle. The vehicle was taken to the dealer where it diagnosed that the cam phaser failed and needed to be updated and replaced. The vehicle as not repaired. The manufacturer was notified of the failure and the contact was provided a case number and advised to contact the NHTSA Hotline. The failure mileage was approximately 75,567.

NHTSA ODI 11551059

The contact owned a 2019 Ford F-150. The contact stated that while driving at approximately 70 MPH, the check engine warning light illuminated. The vehicle was vibrating. The contact did not notice any leaks. The vehicle was taken to the local dealer, where it was diagnosed that the engine and turbo charger needed to be replaced. The mechanic informed the contact that cylinder #5 valve was missing. The contact was informed that the vehicle had experienced a catastrophic engine failure, and that the intake valve was incinerated. The vehicle was not repaired. The dealer informed the contact to Trade-In the vehicle. The manufacturer was contacted and filed a claim, but no assistance was provided. The failure mileage was approximately 71,105.

NHTSA ODI 11548666

The contact owns a 2019 Ford F-150. The contact stated that there was knocking sound coming from the front end of the vehicle at start-up. There were no warning lights illuminated. The contact took the vehicle to the dealer and was informed that the cam phasers had failed, and that the failure was related to a Customer Satisfaction Program included in NHTSA ID Number: 10204046 (Engine and Engine Cooling) however, the vehicle was not included. The vehicle had not been repaired. The manufacturer was made aware of the issue and confirmed that the vehicle was not included. The approximate failure mileage was 70,000.

NHTSA ODI 11534760