What 953 owners told NHTSA about the 2019 Ford F-150 Super Cab Diesel

Tsb 22-2254, causing people's voice command and rear camera issues. There are many issues with Sync 3 on this matter. It should be a recall. They did it for the other models. 2019 f159

NHTSA ODI 11531071

My truck backup camera is not working. It goes black or distorted to where you can’t see anything behind you. It identical to a recall on other 2019 Ford F150s. But my truck is not on that recall. If the problem is the exact same, shouldn’t it be fixed through the recall as well?

NHTSA ODI 11529820

After purchasing my truck, it was discovered that the back up camera doesn't work. It will work on occasion when the truck is put in reverse. The safety for myself or others is that I cannot see behind me when backing up. I have not taken the vehicle in for an inspection since I have been told that this is an issue for other Ford F150's in the same year. When backing up my screen says camera not available.

NHTSA ODI 11520079

The contact owns a 2019 Ford F-150. The contact stated that the backup camera failed to display the view in the rear of the vehicle intermittently. The contact took the vehicle to the dealer who confirmed the vehicle was not included in NHTSA Campaign Number: 22V252000 (Back Over Prevention) and the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11519209

The contact owns a 2019 Ford F-150. The contact stated that the rearview camera image was intermittently distorted while reversing. There was no warning light illuminated. The contact stated that the failure had been reoccurring increasingly and the rearview camera image had been distorted for three consecutive days. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera image needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V252000 (Back Over Prevention); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 19,900.

NHTSA ODI 11517433

The contact owns a 2019 Ford F-150. The contact stated that the reverse camera displayed a hazy and obscured view while the vehicle is in reverse. The vehicle was taken to a dealer where it was diagnosed and determined that the camera needed to be replaced; however, the vehicle was not repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 22V252000 (Back Over Prevention) however, the VIN was not included. The contact was informed that recalls were VIN specific. The manufacturer was notified and advised the contact to have the vehicle inspected at a dealer. The failure mileage was approximately 34,000.

NHTSA ODI 11514614

I purchased my 2019 Ford F-150 used in October of 2022 directly from a Ford dealer. The reverse view on the infotainment screen was foggy at the time of purchase due to moisture in the rear view camera. My local Ford dealer told me that the specific rear view camera in my truck was part of a massive recall, but they would not replace the camera because my VIN was not included on the recall list. I am confused as to how a part can be found defective and a recall issued to replace the part, but a vehicle made with the defective part is left off of the recall order. In any case, I purchased a new backup camera directly from Ford. The original camera has been superseded by a new part number. Hopefully, the new camera will not have the moisture issue. I have the old backup camera and it is available for review.

NHTSA ODI 11510153

Backup camera faulty shows blurry screen when putting truck in reverse also sometimes shows no picture and just different colors on screen. 2019 F150, 20k miles.

NHTSA ODI 11509665

The contact owns a 2019 Ford F-150. The contact stated that his client's back-up camera was display a cloudy and blurred image while in use. The contact called the dealer and confirmed that the vehicle was not included in NHTSA Campaign Number: 22V252000 (Back Over Prevention) and referred him to the manufacturer for assistance. The manufacturer was notified of the failure and provided the same information as the dealer. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 29,870.

NHTSA ODI 11506063

The contact owns a 2019 Ford F-150. The contact stated while reversing, the back-up camera image appeared distorted and was on other occasions blank. While reversing, the message "Camera not Available" was displayed and the camera image was inoperable, causing the vehicle to make contact with a trailer. The cause of the failure was not yet determined. The local dealer was notified and informed the contact that the VIN was not included in NHTSA Campaign Number: 22V252000 (Back Over Prevention). The manufacturer was not contacted. The failure mileage was 61,000.

NHTSA ODI 11497537

The contact owns a 2019 Ford F-150. The contact stated that on several occasions while the vehicle was shifted into reverse(R), the Back Over Prevention camera failed to operate. The contact stated that the screen display either a distorted or a blank image. No warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was 82,300.

NHTSA ODI 11497117

The contact owns a 2019 Ford F-150. The contact stated while in reverse or driving approximately 3 MPH, the rearview camera failed to show an image. The contact stated no warning light was illuminated. The contact stated that the failure had become constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the back over prevention system needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V252000 (Back Over Prevention). The manufacturer had been informed of the failure. The failure mileage was approximately 122,000.

NHTSA ODI 11493951

Backup camera stopped functioning properly. This vehicle has not been recalled although a lot of other from the same model year have for this issue, I believe it is more widespread than ford is claiming.

NHTSA ODI 11492000

rear View Camera malfunction. Sometimes it is a blank screen, sometimes it has wavy lines while other times it works fine. Can't see to back up. Almost hit another vehicle. No warnings or lights.

NHTSA ODI 11487578

FORD RECALLS 600,000-PLUS VEHICLES TO FIX BACKUP CAMERAS INCLUDED THE 2020 F-150 BUT NOT THE 2019 F-150. MY VEHICLE IS EXPERIENCING THE SAME ISSUES. IN FACT THE CAMERAS HAVE BEEN REPLACED BY THE DEALER 7 TIMES AND THEY ARE STILL NOT WORKING. I FEEL THIS SHOULD BE COVERED UNDER THE SAME RECALL AS THE 2020S

NHTSA ODI 11398062