What 560 owners told NHTSA about the 2017 Ford F-350 Super Crew

ON MULTIPLE OCCASIONS WE HAVE HIT A BUMP/POTHOLE AND IT CAUSES A SEVERE DEATH WOBBLE. THE LAST TIME IT ALMOST CAUSED AN ACCIDENT. WE HAVE TAKEN IT IN 3 TIMES AND THEY COULDNT FIND ANYTHING WRONG. AFTER GOOGLING IT,IT IS APPARENT THAT THERE IS A ISSUE.

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I WAS DRIVING APPROXIMATELY 70 MPH WHEN I CROSSED A SET OF RAIL ROAD TRACKS AND THE VEHICLE SHOOK VIOLENTLY ENOUGH TO CAUSE ME TO ENTER LEFT DITCH. AFTER APPLYING THE BREAKS AND SLOWING TO 15 MPH I REGAINED CONTROL. I GOT OUT AND CHECK THE TIRES AND ALL SEEMED FINE. STARTED TO SLOWLY DRIVE AND IT WAS FINE. A FEW MILES LATER I BEGAN TO SMELL DIESEL FUEL. WHEN I REACHED MY DESTINATION THE SMELL WAS VERY STRONG. OPENED THE HOOD AND THERE WAS FUEL LEAKING FROM THE TOP OF THE ENGINE AND STEAMING FROM THE INTER COOLER. DRIVE IT TO A FORD DEALER AND THEY REPLACED THE FUEL FILTER AS THE SHAKING HAD CAUSED IT TO CRACK.

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2017 VEHICLE WITH 26,000 MILES. OUTSIDE DRW WHEELS, BOTH PASSENGER AND DRIVER SIDE HAVE PRESENTED CORROSION AND ARE LOSING AIR PRESSURE STATIONARY AND IN MOTION DUE TO INCOMPATIBLE METALS ON RIM AND VALVE STEM. RECALL NEEDS TO BE ENACTED AND RIMS NEED TO BE REPLACED.

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I OWN A 2017 F-350 SUPER DUTY WITH 28,000 MILES. EXPERIENCING "DEATH WOBBLE" MULTIPLE TIMES PER WEEK, TYPICALLY AT SPEEDS BETWEEN 50-70 MPH AND HITTING EVEN THE SLIGHTEST BUMP OR UNEVEN-NESS IN THE ROAD. THE SHAKING IN THE FRONT END IS SO VIOLENT THAT THE VEHICLE IS NOT CONTROLLABLE AND IS EXTREMELY DANGEROUS TO THE POINT THAT MY WIFE REFUSES TO DRIVE IT. THE ONLY WAY TO REGAIN CONTROL IS BY SLOWING DOWN TO APPROX 30-40 MPH UNTIL THE SHAKING SUBSIDES. YESTERDAY, WHILE DRIVING ON THE HIGHWAY, THE WOBBLE STARTED AND PULLED ME INTO THE NEXT LANE, NEARLY CAUSING AN ACCIDENT. SLOWING DOWN IN ORDER TO REGAIN CONTROL CAUSED ANOTHER NEAR MISS AS CARS WERE HAVING TO SWERVE TO AVOID ME AS I TRIED TO REGAIN CONTROL FROM THE WOBBLE. THIS WAS AN EXPENSIVE VEHICLE AND IT IS PRACTICALLY NEW WITH VERY LOW MILES - THIS SHOULD NOT BE HAPPENING AND IN DOING RESEARCH ITS APPEARS THIS IS A VERY PREVALENT ISSUE WITH THESE TRUCKS AND FORD IS AWARE OF THE DEFECT AND IS NOT DOING MUCH TO ADDRESS IT. I NEED TO BE ABLE TO DRIVE THIS VEHICLE AND I NEED IT TO BE SAFE AND THIS DEFECT DOES NOT ALLOW THAT. THERE HAVE BEEN NO MODIFICATIONS TO THIS VEHICLE - IT IS 100% FACTORY STOCK.

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WHEN HITTING A BUMP BETWEEN 50 TO 60MPH, THE TRUCK FRONT END STARTED BOUNCING WILDLY AND BECAME DIFFICULT TO CONTROL ON ANY TYPE OF ROAD. THIS HAPPENED SEVERAL TIMES MILES ON THE VEHICLE WAS BETWEEN 27,000 AND 30,000. FORD DEALER DESCRIBED THIS AS THE "DEATH WOBBLE", LITERALLY. WAS FIXED BY REPLACING STEERING DAMPER. THIS EVENT ALMOST CAUSED ME TO LOSE CONTROL OF THE VEHICLE AT HIGHWAY SPEEDS. VERY DANGEROUS.

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VEHICLE DEVELOPED KNOCKING IN FRONT END AT 5,000 MILES. AT AROUND 10,000 MILES BEGAN UNCONTROLLABLE SHAKING IN THE STEERING WHEN HITTING A BUMP AT 75 MPH ON HIGHWAY. THIS WOULD STOP BY SLOWING DOWN TO 40 MPH. THIS CONTINUED UNTIL THE FRONT STABILIZER WAS REPLACED BY FORD AT AROUND 15,000. VEHICLE NOW HAS 20,000 MILES ON IT AND HAS AGAIN STARTED SHAKING UNCONTROLLABLY AS STATED BEFORE. FORDS FIX IS TO REPLACE IT AGAIN WITH THE SAME PART THAT HAS ALREADY FAILED TWICE. I HAVE HEARD OF THE SAME ISSUES FROM OTHER PEOPLE IS SIMILAR MAKES AND MODELS.

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DEATH WOBBLE SYMPTOMS AT HIGHWAY SPEEDS, VIOLENT SHAKING IN STEERING AND SUSPENSION. HAD TO REPLACE TRACK BAR, STEERING STABILIZER, ALIGN FRONT END TO REDUCE/ELIMINATE POTENTIAL DANGER. POOR RESPONSE BY FORD ON THIS ONE. HAPPENED NUMEROUS TIMES, DIFFICULT TO DUPLICATE, POSSIBLE SERIOUS INJURY IF AN I EXPERIENCED DRIVER OF THIS VEHICLE IS BEHIND THE WHEEL.

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AT 1700 MILES DEVELOPED FAIRLY VIOLENT DEATH SHAKE. DEALER TOLD ME TIRES ONLY AFTER MUCH DEMANDING REPLACEED STEERING DAMPER. DEVELOPED A VIOLENT WOBBLE ON INTERSTATE AT 20000 MILES WITH TRAILER AT 70 MPH THAT COULD HAVE CAUSED A CRASH. THEY THEN CHANGED CASTER WHICH HELPED BUT IT IS STILL THERE FAIRLY BAD. NOT SURE WHAT TO DO NEXT AS THEY ARE NOT OFFERING ANY FIX, TRUCK HAS 30000 MILES CURRENTLY.

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TRUCK GOES INTO DEATH WOBBLE. WAS RETURNED FOR REPAIR UNDER WARRANTY AT 35,091. THE WOBBLE CAME BACK AND IS A DANGER. WE HAVE 3 F350, 17 AND 18 MODELS AND THEY ARE ALL HAVING DEATH WOBBLE PROBLEMS. THESE PROBLEMS POSE A DANGER AND SHOULD BE RECALLED, IT IS A DESIGN FLAW. WE HAVE CONTACTED FORD (REF# CAS24123991) TO MAKE THE AWARE OF THE ISSUES AND TO GET THEM TO REPAIR.

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WHILE TRAVELING AT 65 MPH ON I-80 TRANSITIONED FROM TAR TO CONCRETE AND EXPERIENCED SEVERE DEATH WOBBLE. ALMOST LOST CONTROL OF VEHICLE. STEERING WHEEL WAS ALMOST RIPPED FROM MY HANDS. WAS ABLE TO GET ONTO SHOULDER OF HIGHWAY AND STOP VEHICLE. RESUMED TRAVEL AND WENT DIRECTLY TO FORD DEALER IN RENO,NV. THEY WERE UNABLE TO IMMEDIATELY INSPECT VEHICLE SO I TRAVELED BACK TO FALLON,NV. TO DEALER. RAN 55MPH 60 MILES WITH NO FURTHER INCIDENT. I DO FEEL THAT IF I HAD NOT BEEN TRAVELING IN THE INSIDE LANE ON I-80 I WOULD HAVE BEEN INVOLVED IN A DEADLY ACCIDENT. THIS IS A SAFETY ISSUED THAT NEEDS TO BE REMEDIED IMMEDIATELY!

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FLEX PLATE AND CONVERTER FAILURE. DRIVING DOWN THE ROAD, WHEN SUDDENLY THE TRANSMISSION SHIFTED FROM 3 INTO 6TH GEAR WITH A LOAD BANG. I DROVE STRAIGHT TO THE DEALERSHIP, EXPLAINED THE ISSUE. THEY CALLED AND SAID THE CONVERTER HAD FAILED. THE TRUCK HAS 61,800 MILES, NA THE FORD DEALERSHIP HAS SERVICES THE TRUCK SINCE IT WAS NEW IN THEIR SHOP. THE DRIVE TRAIN ON THE CONVERTER AND FLEX PLATE IS 60,000 MILES. AFTER DOING MUCH RESEARCH, THE FLEX PLATE STARTS TO GO OUT WHICH IN TURN AFFECTS THE TORQUE CONVENTER. THE TALE TALE SIGN IS WHEN THE STARTER ENGAGES IT MISS HITS OR GRINDS A LITTLE. WHICH STARTED APPROXIMATELY 5 MONTHS AGO (TODAY IS 8/21/19), WHICH WOULD PUT THE ISSUE WELL WITHIN WARRANTY. IVE ALSO FOUND A SERVICE BULLETIN THROUGH THE NHTSA (10160931) WITH A MANUFACTURER'S COMMUNICATION NUMBER OF: SSM 47976. AFTER SEVERAL TALKS WITH THE DEALERSHIP, THEY HAVE TURNED IN A COMPLAINT, HOWEVER, THEY WANT ME THE CONSUMER TO PAY OVER $2,000.00 FOR MANUFACTURERS DEFECTIVE FAILURE I HOPE THIS GET RESOLVED SO OTHER DO NOT GET TAKEN ADVANTAGE OF BY FORD MOTOR COMPANY, THIS WILL BE MY LAST ONE. AFTER DOING SOME RESEARCH, I

NHTSA ODI 11245574

WHEN YOU DRIVE THE TRUCK OVER 60 MILES AN HOUR AND HIT A POTHOLE OR EXPANSION JOINT IN A BRIDGE THE TRUCK VIOLENTLY SHAKES YOU CANNOT EVEN HOLD ONTO THE STEERING WHEEL OR CONTROL IT AT ALL. IT SEEMS LIKE THE FRONT END OF THE TRUCK IS ACTUALLY HOPPING OFF OF THE GROUND. THE ONLY WAY TO GET IT TO STOP IS YOU HAVE TO SLOW THE VEHICLE DOWN TO UNDER 40 MILES AN HOUR, THIS IS ALSO VERY DANGEROUS BECAUSE EVERYONE ELSE ON THE HIGHWAY IS GOING 70. THIS IS OBVIOUSLY AN ENGINEERING DEFECT BECAUSE I SEE ONLINE THOUSANDS OF OTHER PEOPLE WITH THE SAME PROBLEM. THIS IS VERY DANGEROUS BECAUSE IT CATCHES YOU OFF GUARD AND YOU'RE GOING 70 MILES AN HOUR ON THE HIGHWAY WITH OTHER VEHICLES AND YOU CANNOT CONTROL YOURS. PEOPLE ARE GOING TO GET KILLED

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DEATH WOBBLE FROM 50 TO 70 MPH IF YOU HIT A SMALL BUMP IN THE ROAD IT WILL SET THE TRUCK OFF IN TO AN UNCONTROLABLE SHAKE, IT IS CONSIDERED VERY DANGEROUS, FORD REPLACED THE STEERING ABSORBER BUT THAT MADE NO DIFFERENCE,, I AM NOW COMMUNICATING WITH FORD CORPORATE OFFICE AS THE DEALERSHIP IS UNABLE TO DO ANY WORK WITHOUT THE COPORATE OFFICE PERMISSION

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2017 F-350 ENCOUNTERED SUSTAINED STEERING WHEEL OSCILLATION (DEATH WOBBLE) ON THREE DIFFERENT OCCURRENCES TWO OCCURRED IN A THREE WEEK PERIOD. TWO OCCURRED TRAVELING ON THE HIGHWAY AT 65 MPH AND DRIVING OVER AN EXPANSION JOINT. ONE OCCURRED ON A DIVIDED CITY ROAD AT THE SPEED OF 55 AN RUNNING OVER A MANHOLE COVER THAT WAS NOT LEVEL WITH THE ROADWAY. TWO OF THE EVENTS WERE IN HIGH TRAFFIC AREAS AND ENDED IN NEAR COLLISIONS. FORD TSB # 18-2268 ACKNOWLEDGES THE PROBLEM AND PROVIDES CORRECTIVE ACTION; HOWEVER, THIS SITUATION IS DANGEROUS AND SHOULD BE ADDRESSED THROUGH A RECALL PROCESS. VEHICLES MUST SLOW TO APPROXIMATELY 25 MPH TO REGAIN CONTROL, A DIFFICULT FEAT IF THE INDIVIDUAL IS DRIVING ON A MULTI-LANE HIGHWAY SURROUNDED BY TRAFFIC TRAVELING AT HIGHWAY SPEEDS. PROBLEM IS BEING CORRECT BY FORD; HOWEVER THIS NEEDS TO BE ADDRESSED PRIOR TO THE CONDITION PRESENTING ITSELF.

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AT 45-65 MPH IF THE TRUCK HITS THE SLIGHTEST BUMP IN THE ROAD THE TIRES AND STEERING WHEEL START SHAKING UNCONTROLLABLY. YOU LOSE ALL CONTROL OF THE VEHICLE UNLESS YOU CAN STOP THE VEHICLE BEFORE CAUSING A CRASH. THE FIRST TIME THIS HAPPENED THE TRUCK DRIFTED THROUGH 4 LANES BEFORE COMING TO A STOP.

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CONTINUE TO EXPERIENCE THE "FORD DEATH WOBBLE" STEERING OSCILLATION. I HAVE BEEN TO THE DEALERSHIP 4 TIMES AND THE PROBLEM CONTINUES. THE INCIDENT USUALLY OCCURS WHILE TRAVELING HIGHWAY SPEEDS AND STARTED AT APPROXIMATELY 15,000 MILES. WHIN THIS OCCURS, IT IS USUALLY WHEN CROSSING A SEAM ON THE ROAD FROM A BRIDGE OR HITTING A ROUGH PATCH IN THE HIGHWAY. THE STEERING WHEEL BEGINS SHAKING VIOLENTLY CAUSING YOU TO FIGHT KEEPING THE VEHICLE UNDER CONTROL. I HAVE TO SLOW DOWN TO ABOUT 30 MPH IN ORDER TO GET IT TO STOP, WHICH IS QUITE DANGEROUS WHILE ON THE INTERSTATE. MY CURRENT MILEAGE IS 20,400. I HAVE BEEN TOLD BY THE DTHAT THEY HAVE BEEN WORKING CLOSELY WITH ENGINEERS AT FORD HQ IN AN ATTEMPT TO RESOLVE THE PROBLEM AND HAVE MADE THE FOLLOWING MODIFICATIONS TO MY VEHICLE WITHOUT ANY SUCCESS IN CORRECTING THE ISSUE: ADJUSTING THE CAMBER ON EVERY VISIT, ADDED 2 DIFFERENT SIZE OF SHIMS,REPLACED BOTH STEERING DAMPERS, AND MOST RECENTLY ADD A 1 1/2" LEVELING KIT. UNFORTUNATELY THE ISSUE STILL IS NOT RESOLVED, THE VEHICLE IS UNSAFE TO DRIVE AND IMPACTING MY ABILITY TO USE THE VEHICLE FOR THE PURPOSE IT WAS PURCHASED FOR.

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TL* THE CONTACT OWNS A 2017 FORD F-350. WHILE ACCELERATING FROM A STOP, THE MIDDLE AND REAR SECTIONS OF THE VEHICLE VIBRATED SEVERELY. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND CONFIRMED THAT THE DRIVESHAFT WAS TIGHT AND SECURED. THE VEHICLE WAS TAKEN TO CRYSTAL FORD (LOCATED AT 2440 NW, US-19, CRYSTAL RIVER, FL 34428, (352) 795-7371) WHERE IT WAS DIAGNOSED THAT THE DRIVESHAFT WAS TOO LONG, THE CARRIER BEARING NEEDED TO BE LOWERED, AND THE REAR END NEEDED TO BE SHIMMIED DONE FOR THE DIFFERENTIAL PINION ANGLE. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-21793867. THE FAILURE MILEAGE WAS 18,443.

NHTSA ODI 11233895

TRUCK TAILGATE RANDOMLY OPENS WHEN VEHICLE IS BEING DRIVEN. I HAVE OWNED THIS TRUCK FOR 6 MONTHS AND THE RANDOM OPENING HAS OCCURED 4 TIMES WHEN DRIVING. WITHOUT ANY NOTICE OR WARNING THE TRUCK TAILGATE OPENS WHEN THE VEHICLE IS BEING DRIVEN. THE MOST RECENT OCCURRENCE CAUSED THE LOSS OF CARGO ON THE HIGHWAY. IT APPEARS THE FOB IS SOMEHOW DOUBLE CLICKED WHEN IN THE DRIVER'S POCKET CAUSING THE TAILGATE TO OPEN (FOB HAS TAILGATE REMOTE OPENING FEATURE). THIS IS A SERIOUS SAFETY CONCERN SINCE THE VEHICLE OPERATOR HAS NO WAY OF KNOWING THE TAILGATE HAS OPENED. THERE SHOULD BE AN INTERLOCK THAT PREVENTS THE AUTOMATIC OPENING OF THE TAILGATE WHEN THE VEHICLE IS BEING DRIVEN.

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TL* THE CONTACT OWNS A 2017 FORD F-350. THE CONTACT STATED THAT THE TAILGATE POPPED OPEN INTERMITTENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FLOOD FORD OF EAST GREENWICH (2545 S COUNTY TRL, EAST GREENWICH, RI 02818, (833) 651-8957) WHERE THEY FOUND STRAPS AND AN AIR MATTRESS STUCK IN BETWEEN THE TAILGATE. THE LATCH WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 25,700.

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THE TRUCK EXPERIENCES AIR LEAKING FROM ALL OF THE ALUMINUM WHEELS AT THE VALVE STEM. THIS VEHICLE HAS BEEN TO THE DEALER SEVEN (7) TIMES FOR TIRES LOSING AIR. IT HAS REQUIRED SIX (6) VALVE STEM REPLACEMENTS. SOME HAVE BEE REPLACED TWICE. MY UNDERSTANDING IS THAT THE METAL VALVE STEMS USED ON THE 2017 SUPER DUTY TRUCKS WITH TIRE PRESSURE MONITORING SYSTEM FAULTY WHERE THE STEM MEETS THE ALUMINUM RIM RESULTING IN CONTINUAL LOSS OF AIR. THE STEEL WHEELS (DUALLY) ON THE INSIDE REAR DO NOT LEAK AIR. ALTHOUGH THERE IS A MONITORING SYSTEM, AIR MAY NOT BE AVAILABLE RESULTING LOSS OF AIR IN THE TIRES AND DRIVING UNDER LOAD (THE TRUCK IS DESIGNED FOR TOWING HEAVY LOADS - WE TOW A 5TH WHEEL TRAILER) WITH UNDERINFLATED TIRES. INTERNET RESEARCH SHOWS THIS IS A COMMON UNADDRESSED PROBLEM FOR 2017 AND NEWER F350 DUAL WHEEL TRUCKS USING 17"X6.5" POLISHED ALUMINUM 8 LUG 5 HOLE WHEELS. THE PROBLEM STARTED APPROXIMATELY 10 MONTHS AFTER THE TRUCK WAS BOUGHT NEW AT 5,000 MILES AND CONTINUED EVER SINCE.

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AT 19000 MILES I EXPERIENCED A VIOLENT SHAKE IN MY STEERING WHEEL WHILE DRIVING AT 75MPH ON A LOCAL EXPRESSWAY. THIS VIOLENT SHAKE MADE ME LOSE CONTROL OF ANY STEERING OF THE VEHICLE TIL I SLOWED DOWN TO I BELIEVE WAS 40MPH WERE I GAINED CONTROL OF VEHICLE AGAIN. THIS ALMOST CAUSED ME TO CRASH INTO ANOTHER LANE AND VEHICLE AND IT ALMOST CAUSED THE DRIVER BEHIND ME TO REAR END ME DUE TO THE SUDDEN STOPPING ON A EXPRESSWAY. I HAVE TAKEN THE VEHICLE TO THE FORD DEALER 5 TIMES FOR REPAIR. THE TRUCK CONTINUES TO HAVE STEERING CONTROL ISSUES. I WILL ATTACH THE LATEST RECEIPT SHOWING REPAIR THAT HAS NOT FIXED THE ISSUE. THIS ISSUE HAPPENED AGAIN TODAY BUT LUCKILY IT WAS NOT AS BAD. PLEASE HELP FIX THIS ISSUE BEFORE SOMEONE GETS KILLED.

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TL* THE CONTACT OWNS A 2017 FORD F-350. WHILE DRIVING 25 MPH, THE TAILGATE UNLATCHED INDEPENDENTLY. THE CONTACT NOTICED THE FAILURE WHILE LOOKING AT THE BACKUP CAMERA. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,900. *BF *TR

NHTSA ODI 11230768

WHEELS ON THIS VEHICLE ARE ALUMINUM ALLOY WITH STEEL VALVE STEMS. BECAUSE THESE ARE TWO DIFFERENT METALS THEY ARE CAUSING A CORROSION PROBLEM WHICH IN TURN IS CAUSING THE TIRES TO LOSE AIR PRESSURE. IF DRIVING AT HIGHWAY SPEEDS I BELIEVE THAT IF THE WHEELS AND TIRES WERE TO LOOSE PRESSURE QUICKLY THAT THIS COULD LEAD TO A CATASTROPHIC ACCIDENT. I HAVE READ OF MULTIPLE COMPLAINTS OF THIS SAME PROBLEM ON THE INTERNET BUT FORD HAS DONE NOTHING TO ADDRESS THE ISSUE. CORROSION APPEARS TO BE NOT ONLY INSIDE THE VALVE STEMS BUT ALSO ON THE WHEELS. REPLACING THE VALVE STEM WILL DO NOTHING TO CORRECT THE PROBLEM AS IT WILL ONLY OCCUR AGAIN AND AGAIN. I BOUGHT THIS VEHICLE IN MAY OF 2018 (NEW) AND IT HAS BEEN OCCURRING EVER SINCE. I CONTINUALLY HAVE TO FILL THEM WITH AIR. TOOK IT INTO FORD UNDER WARRANTY BUT THE ISSUE WAS NOT CORRECTED.

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I WAS PULLING A 12,000 LBS 5TH WHEEL TRAILER ON A HIGHWAY MOUNTAIN PASS WHEN I WENT OVER AN EXPANSION JOINT AT ABOUT 55 MPH AND THE VEHICLE STARTED A DEATH WOBBLE. THE VEHICLE VIOLENTLY STARTED SHAKING AND I STRUGGLED TO MAINTAIN CONTROL OF THE TRUCK AND TRAILER BARELY BEING ABLE TO STOP THE VEHICLE ON THE SHOULDER BEFORE GOING OVER A CLIFF WITH MY FAMILY IN THE VEHICLE. THERE WERE VEHICLES BEHIND ME THAT HAD TO SLAM ON THEIR BRAKES TO KEEP FROM HITTING US.

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TAILGATE OPENS ON ITS OWN WITHOUT DRIVER COMMAND WHILE DRIVING

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