What 560 owners told NHTSA about the 2017 Ford F-350 Super Crew

DEATH WOBBLE. FRONT END SHAKES SO BAD YOU CANT CONTROL IT BETWEEN 50 AND 60 MPH ON HIGHWAY.

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MY VEHICLE ALUMINUM RIMS ALL CORRODED AROUND THE VALVE STEM CAUSING THEM TO LOOSE AIR. FORD REPLACED ALL THE RIMS AT 10,000 MILES. THEY TOLD ME THEY WERE AWARE OF THE PROBLEM AND HAD CORRECTED IT. AT 39,500 MILES THE NEW RIMS DID THE SAME THING CORRODING AROUND THE VALVE STEM CAUSING THE AIR TO LEAK OUT. THE PROBLEM WAS NOT CORRECTED.FORD AGREED THE RIMS WERE DEFECTIVE AND WOULD ONLY REPLACE THEM IF I PAID OVER HALF OF THE NEW COST. I AM ALWAYS FEARFUL THAT THE TIRES WILL LOOSE AIR AT HIGH SPEED AND CAUSE A CRASH.

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HAD TRUCK REPAIRED IN APRIL OF 2017 WITH DEATH WOBBLE. TODAY IT IS BACK IN FOR THE SAME PROBLEM. SERVICE PERSON SAID THERE IS NO 'FIX', JUST KEEP BRINGING IT BACK N. GUESS I WILL UNTIL IT KILLS ME IN AN ACCIDENT! SAME PROBLEMS AS BEFORE, FRONT END GOES CRAZY WHEN HITTING A BUMP OR BRIDGE XIAN'S ION JOINT AT FREEWAY SPEEDS.

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THIS VEHICLE ON NORMAL ROADS, INTERSTATE OR BACKROADS, WILL GO INTO WHAT I WOULD CALL A DEATH WOBBLE. THIS "WOBBLE" IS VERY VIOLENT, AND IT USUALLY OCCURS AT 50MPH OR GREATER. AT THIS SPEED THE VEHICLE BECOMES BARELY GUIDEABLE TO THE POINT THAT IT IS VERY DANGEROUS. THE ONLY WAY TO MAKE THE VEHICLE STOP THE EVENT IS TO SLOW DOWN. MY EXPERIENCE HAS BEEN THAT IT WILL CONTINUE DOWN TO SPEEDS OF 35-40 BEFORE IT GOES AWAY. I STRONGLY FEEL AS THOUGH THIS EVENT, IF IT WERE TO HAPPEN AT THE WRONG TIME WILL COST A LIFE. IT DOES NOT TAKE A HUGE POT HOLE TO SET IT OFF, IT IS TYPICALLY A SMALLER IRREGULAR BUMP THAT WILL GET IT GOING. UNDER WARRANTY I HAVE HAD THE STEERING DAMPER REPLACED AS WELL AS BOTH FRONT SHOCKS AND NOTHING SO FAR HAS TOUCHED THE ISSUE.

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WHEN TRAVELING AT 60-75 MPH AND HIT A BUMP IN THE ROAD LIKE A PAVEMENT TO BRIDGE DECK BUT NOT LIMITED TO THAT THE FRONT END GOES INTO A VIOLENT SHIMMIE AND HAVE TO HIT THE BRAKES HARD TO KEEP CONTROL AND SLOW TO 30MPH OR SO. MOSTLY HIWAY DRIVING SOME NO HIWAY. HAVE TAKEN IN TO FORD AND OTHERS AND WAS TOLD FORD CAN'T FIX THIS ISSUE. STARTED HAPPENING AROUND 36K AND I HAVE 42K ON IT NOW. HAVE INSTALLED A STEERING DAMPENER WITH NO FIX. THIS IS HAS DEFLATED THE VALUE OF MY VEHICAL IF I WAS ABLE TO SELL IT AT ALL WITH ALL THE BLOGS LIKE CARGURUS DEATH WOBBLE. FORD NEEDS TO BE FORCED TO MAKE A FIX FOR THIS ISSUE AND HOPE YOU WILL PURSUE THIS ISSUE. I DON'T HAVE THE KIND OF MONEY TO JUST BUY ANOTHER BRAND VEHICAL TO PULL MY 5TH WHEEL AND THIS ISSUE COULD KILL SOMBODY. THANK YOU

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WHILE DRIVING THE FREEWAY AT 70 MPH HIT A BRIDGE EXPANSION JOINT IN THE ROAD AND THE TRUCK BEGAN SHAKING VIOLENTLY. IT WAS DIFFICULT TO MAINTAIN CONTROL AS I SLOWED TO ABOUT 20MPH BEFORE IT WOULD STOP. THEN AGAIN WHEN I HIT A SECTION OF GROUND PAVEMENT SAME THING HAPPENED. DEALER SAYS IT'S TIRE ONLY HAVE 20K ON FACTORY INSTALLED TIRES. THEY THEN REPLACED STEERING DAMPENER, DID NOT CORRECT STILL AT DEALERSHIP. 2017 F350 CREW CAB COMPLETELY STOCK. 27K MILES

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STEERING OR SUSPENSION GOES INTO A VIOLENT SHACKING OFTEN REFERRED TO AS DEATH WOBBLE AFTER HITTING CERTAIN BUMPS ON A ROADWAY. BUMPS APPEAR TO INVOLVE BOTH FRONT TIRES POSSIBLY WHEN ONE TIRE HITS FIRST SIMILAR TO BRIDGE JOINTS OR PAVEMENT BREAKS. AT HIGHWAY SPEEDS ABOUT 55 OR GREATER, ONLY HAD HAPPEN WHEN DRIVING STRAIGHT. THE STEERING WHILE SHAKES BACK AND FORTH ABOUT 1-INCH EACH WAY WITH TRUCK BODY SHAKING. IT APPEARS TO WORSEN IF BREAKING HARD SO SLOW DECELERATION HAS BEEN MY PRACTICE. WHEN TOWING TRAILER HAVE USED MANUAL APPLICATION OF TRAILER BRAKES TO DRAG TRUCK SLOWER WHICH SEEMS BETTER. EXPERIENCED WHEN DRIVING TRUCK ONLY AND ALSO WHEN TOWING A FIFTH WHEEL 12K POUND TRAILER OR A 7K POUND HITCH PULL BOX TRAILER. TRUCK WEIGHS ABOUT 9K POUNDS. FORD DEALER HAS SERVICED UNIT ACCORDING TO SERVICE BULLETIN #18-2268. FOUR VISITED FOR REPAIRS AND A FEW ADDITIONAL VISITS FOR INSPECTION BEFORE ORDERING PARTS. FORD COMPANY ISSUED A CASE NUMBER CAS-17515150-L3W8H1. THIS CASE CASE CLOSED BY FORD FOLLOWING THE LAST REPAIR WITH OUT CONFIRMING WITH BE IT HAD BEEN FIXED. I PRESENTLY HAD FORD DEALER ORDER NEW TIRES FOR INSTALL ON 10/28/2019 THEN HOPE TO HAVE ALIGNMENT CHECKED AGAIN AS WELL LOOK FOR ANY NEW SIGNS OF WEAR ON COMPONENTS. LAST TRIP FROM EMINENCE , MO TO DIXON IL EXPERIENCED THIS DEATH WOBBLE 7 TIMES. COMBINED VEHICLE WEIGHT ABOUT 22K POUNDS.

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TL* THE CONTACT OWNS A 2017 FORD F-350. WHILE DRIVING 65 MPH OVER A ROUGH, BUMPY ASPHALT ROAD, THE VEHICLE AND STEERING JERKED AND SHOOK VIOLENTLY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE "DEATH WOBBLE". THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOZEMAN FORD LINCOLN (2900 N 19TH AVE, BOZEMAN, MT 59718, (406) 587-1221) WHERE IT WAS DIAGNOSED THAT A STEERING STABILIZER WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.

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WHEN DRIVING AT NORMAL ROAD SPEEDS, BETWEEN 45 AND 70 MPH, WHEN VEHICLE ENCOUNTERS A BUMP WHILE IN A SLIGHT TURN, THE STEERING WHEEL STARTS TO "SHIMMY", OR OSCILLATE, VIOLENTLY, MAKING VEHICLE DIRECTIONAL CONTROL VERY DIFFICULT. DEALER HAS STATED THEY CORRECTED THE PROBLEM BUT THE PROBLEM HAS RETURNED AND SEEMS TO BE WORSE.

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FRONT TIRES OSCILLATE BACK AND FORTH WHEN HITTING POTHOLES AT HIGHWAY SPEEDS ABOVE 50MPH, BRIDGE OVERPASSES ANYTHING THAT IS ROUGH. KNOWN AS THE DEATH WOBBLE FOR MOST PEOPLE. TRUCK BECOMES OUT OF CONTROL SHAKING BACK AND FORTH, HAVING TO SLOW THE TRUCK DOWN ALMOST TO A STOP. THIS ISSUE STARTED AROUND 37K MILES AND HAS JUST GOTTEN WORSE. NOW THE DEALER SAYS MY TRACK BAR WITH BALL JOINT IS RUINED, STEERING STABALIZER, 2 DRAG LINKS 1 AT PASSENGER KNUCKLE AND 1 AT THE PITMAN ARM. THIS REPAIR IS CLOSE TO $1,000.

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TL* THE CONTACT OWNS A 2017 FORD F-350. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED THE "DEATH WOBBLE" AND THE TIRES WOBBLED WITHOUT WARNING. THE FAILURE OCCURRED WHILE TRAVELING OVER BUMPS IN THE ROAD. THE CONTACT TOOK THE VEHICLE TO FALLON FORD-TOYOTA (1351 W WILLIAMS AVE, FALLON, NV 89406, (775) 423-2171) ON THREE SEPARATE OCCASIONS WHERE THEY INITIALLY PERFORMED AN ALIGNMENT DURING THE FIRST REPAIR. ON THE SECOND OCCASION, THE DEALER REPLACED THE STEERING LINKAGE DAMPER PER TECHNICAL SERVICE BULLETIN NUMBER: 18-2268. ON THE THIRD OCCASION, ANOTHER ALIGNMENT WAS PERFORMED AND THE CASTER WAS REDUCED AS LOW AS POSSIBLE. THE DEALER ALSO INFORMED THE CONTACT THAT THE TIRES WOULD NEED TO BE REPLACED. THE TIRES WERE REPLACED BY AN INDEPENDENT MECHANIC. THE SAME DEALER CALLED THE CONTACT'S SON AFTER THE THIRD REPAIR TO SEE IF THEY COULD FIND A REMEDY FOR THE VEHICLE. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER A FOURTH TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO RECALL OR REMEDY FOR THE "DEATH WOBBLE". THE CONTACT WAS INFORMED THAT A SUPERVISOR WOULD CALL HER FOR MORE INFORMATION. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 17,835.

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TAILGATE OPENS ON ITS OWN UNEXPECTEDLY. IT SEEMS LIKE IT HAPPENS WHEN PUTTING IT IN GEAR. NEVER HAD IT HAPPEN AT MUCH SPEED. IT HAPPENS AT LEAST ONCE EVERY WEEK OR TWO. SEEMS TO HAPPEN A LOT WHILE BACKING UP. IT ALSO HAPPENS JUST SITTING THERE. HAVE IT HAPPEN WITH KEY FOB JUST SITTING IN THE CONSOLE AND NOBODY TOUCHING IT.

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AT 17,000 MILES JUST STARTED THE DEATH WOBBLE. HIT A BUMP IN THE ROAD, IT HAPPENED PULLING A TRAILER GOING 62 MPH. HAD TO SLOW DOWN TO 30 MPH TO REGAIN CONTROL OF VEHICLE.

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ANOTHER VICTIM OF DEATH WOBBLE. IT'S HAPPENED TWICE, ONCE WITH TRUCK ALONE (JANUARY 2019) AND ANOTHER TIME PULLING A 5TH WHEEL TRAILER (9/22/2019)...BOTH DOWNHILL IN THE MOUNTAINS. THE TRUCK JUST STARTED SHAKING VIOLENTLY UNTIL I WAS ABLE TO SLOW DOWN ENOUGH TO MAKE IT STOP. THE FIRST TIME THE DEALER INSTALLED SOME CASTER SHIMS, THE 2ND TIME THEY SAID EVERYTHING LOOKED FINE AND NO ISSUES WITH THE SUSPENSION.

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WHEN TRAVELING AT HIGHWAY SPEEDS THE TRUCK VIOLENTLY SHAKES AND IS UNCONTROLLABLE AFTER HITTING BUMPS OR POTHOLES. IN ORDER TO REGAIN CONTROL OF THE VEHICLE, HARD BRAKING MUST BE APPLIED TO REDUCE SPEED RAPIDLY. THIS HAS HAPPENED SEVERAL TIMES WHILE DRIVING AT HIGHWAY SPEEDS. THE VEHICLE HAS BEEN TO THREE DIFFERENT FORD DEALERSHIPS AND HAD THREE DIFFERENT SUPPOSED SERVICE BULLETIN FIX REPAIRS PERFORMED. YET HERE WE ARE STILL WITH THE DEATH WOBBLE.

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I WAS DRIVING ON I-25 IN COLORADO, MILE MARKER 255, THROUGH A CONSTRUCTION ZONE. MY SPEED WAS 50 MPH. THE TRUCK EXPERIENCED AN EXTREME STEERING OSCILLATION/DEATH WOBBLE AFTER DRIVING OVER A ROUGH SPOT IN THE CONSTRUCTION ZONE. I WAS IN THE RIGHT LANE AND WAS ABLE TO BRING THE VEHICLE TO A STOP ON THE NARROW SHOULDER. ATTACHED IS THE REPAIR DOCUMENT FROM THE DEALER. DEALER REPLACED PART #HC3Z 3E651 F :DAMPER ASSEMBLY PER TSB 19-2274.

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THE WHEELS AND VALVE STEMS ARE CORRODING AND LEAKING AIR. THE OEM WHEELS HAVE BEEN REPLACED UNDER WARRANTEE WITH NEW OEM BUT THEY HAVE STARTED LEAKING AGAIN. ON LONG DRIVES WHEN THE TIRES HEAT UP THE LEAK SEEMS TO GET WORSE. I HAVE TO AIR UP THE TIRES EVERY DAY BEFORE DRIVING THE TRUCK. I'M CONCERNED ABOUT THE AIR LOSS WHEN I'M HAULING HEAVY LOADS.

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I HAVE SEVER SHAKING WHILE ON THE FREEWAY AFTER HITTING A BUMP OR THE ROAD CHANGES. I HAVE TAKEN IT INTO THE DEALER 4 TIMES NOW IN THE LAST FEW MONTHS TO TRY AND SOLVE THE PROBLEM. IT IS A SAFETY PROBLEM THAT HAS ALMOST MADE ME LOSE CONTROL OF THE VEHICLE. AS OF RIGHT NOW THE PROBLEM IS STILL THERE WITH NO FIX FROM FORD.

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FIRST HAPPENED AT 7,000 MILES HAD IT WORKED ON NOW HAPPENED AT 13,000. FRONT SHAKES VIOLENTLY AFTER HITTING EVEN A SMALL BUMP, MUST SLOW DOWN OR WOULD LOOSE CONTROL. ACCURES ANYTIME AT HIGHWAY SPEEDS.

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WHILE DRIVING ON THE FREEWAY I CROSSED AN EXPANSION JOINT WHERE THERE IS A BRIDGE, THE VEHICLE BECAUSE TO SHAKE AND BOUNCE ALL OVER THE LANE, IT IS SCARY AND DANGEROUS. I HAD TO SLOW DOWN TO ~30 MPH IN THE MIDDLE OF TRAFFIC ON THE FREEWAY TO BRING THE VEHICLE BACK UNDER CONTROL. THE VEHICLE ONLY HAS 26,000 MILES ON IT AND HAS ALREADY BEEN TO THE DEALER FOR SERVICE FOR THIS ISSUE IN THE PAST.

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I HAD A CONTINUAL LOST OF AIR PRESSURE IN ONE OF MY TIRES DURING THE REMOVAL OF THE ORIGINAL EQUIPMENT TIRE AT DISCOUNT TIRES THE MANAGER INFORMED ME THAT THE CHROME WAS FLAKING OFF ON THE INSIDE OF THE RIMS WHERE THE TIRE SEALS TO THE RIM A POSSIBLE MANUFACTURE DEFECT THAT COULD CAUSE POOR SEAL AND DEFLATION OF MY TIRES OR WORST. IF NOT FOR THE NAIL PUNCTURING MY TIRE I WOULD NOT HAVE FOUND THE DEFECT IN THE MANUFACTURING OF THE 4 RIMS ON MY TRUCK. BECAUSE THE ONE TIRE WAS NOT REPAIRABLE I HAD TO BUY 4 NEW TIRES THAT HOW I FOUND THAT ALL 4 OF THE RIMS HAD THE SAME DEFECT. MY CONCERN IS MY TRUCK SAFE TO DRIVE ON THESE 4 RIMS OR COULD I HAVE A TIRE FAILURE BECAUSE OF A LOST OF TIRE SEAL FROM THE CHROME FLAKING OFF INSIDE THE RIMS. I DO HAVE PICTURE.

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AT HIGHWAY SPEED (55 TO 65MPH) THREE TIMES NOW (9-13-19 WAS FIRST), AFTER CROSSING A ROUGH BRIDGE EXPANSION JOINT, THE FRONT OF THE TRUCK BEGAN SHAKING VIOLENTLY IN A SELF SUSTAINING VERY RAPID HARMONIC VIBRATION THAT MADE STEERING EXTREMELY DIFFICULT. THE LONGEST LASTED APPROX. 0.75 OF A MILE AS THE TRUCK WAS IN LEFT LANE AND NEEDED TO CROSS 5 LANES OF URBAN TRAFFIC TO GET TO RIGHT SIDE BREAK DOWN LANE. EACH TIME THE VIOLENT SHAKING ENDED WHEN BRAKING TO 37 TO 35 MPH. SEEMS TO OCCUR IF THE DRIVER SIDE WHEEL HITS THE BUMP FIRST. THE SECOND AND THIRD EVENTS WERE SIMILAR TO THE FIRST. TRUCK NOW HAS 10,800 MILES AND IS 27 MONTHS OLD.

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THIS INCIDENT HAPPENED IN MAY 2019. WHEN WE'RE ON A HIGHWAY NEXT TO A RIVER TRAVELING ABOUT 60 MILES AN HOUR AND ALL OF THE SUDDEN THE TRUCK START TO VIBRATING VIOLENTLY (ALSO KNOWN AS DEATH WOBBLE).THERE WAS NOTHING I COULD DO TO CONTROL IT. MEAN WHILE MY 4 YEAR OLD SON WAS SO TERRIFIED HE COULD STOP ASKING MY WIFE IF WE WERE GOING TO DIE. WE WERE SO HELPLESS AND WE ALL FEARED FOR OUR LIFE LIVES. THAT'S TRULY THE WORST MOMENT OF MY LIFE. WE HAD THE VEHICLE TOW TO THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE LITTLE OVER A YEAR AGO AND EXPLAINED TO THEM WHAT HAPPEN AND TOLD THEM NO IS NO WAY WE WERE GETTING BACK IN THAT TRUCK AND ASKED THEM TO BUY BACK. FORD DENIED OUR REQUEST AND ASSURE THE PROBLEM WAS FIXED AFTER WAITING ABOUT HALF MONTH FOR THEM TO FIX IT AND AFTER MULTIPLE ATTEMPTS. AND IN ORDER FOR THEM TO CONSIDER IT, WE MOST EXPERIENCES THE TRAGEDY REPEATEDLY. WITHOUT ANY OTHER OPTION, I DROVE THE VEHICLE FOR OVER A MONTH ON MY OWN TO MAKE SURE IT WAS SAFE BEFORE I ALLOW MY FAMILY BACK IN THE TRUCK AND FOR ABOUT 3 MONTHS EVERYTHING SEEM FINE. UNTIL YESTERDAY WHEN WE WERE ON OUR WAY TO THE AIRPORT AND THE DEATH WOBBLE CAME BACK. AGAIN, WE TOOK THE VEHICLE TO THE DEALER AND HAVE THEM SERVICE. AFTER WHAT HAPPENED, I CAN SEE WHERE THE DEATH WOBBLE TERM CAME FROM. IT WAS TRULY A LIFE AND DEATH SITUATION AND FORD DOESN'T SEEM TO CARE ABOUT THAT. I THINK WE'VE GIVING THEM PLENTY OF ATTEMPTS TO ADDRESS THE ISSUE AND I FEEL IT TIME TO REACH OUT FOR FURTHER ASSISTANCE.WE CURRENTLY LIVE IN ALASKA. HOWEVER WE HAVE JUST SOLD EVERYTHING AND READY TO MOVE OUT OF STATE IN ABOUT FOUR DAYS. BUT AT THIS POINT WE DO NOT HAVE A VEHICLE AND OUR HOUSE WILL BE SOLD SOON. I DON'T UNDERSTAND WHY FORD IS NOT ALERT WITH THIS DEADLY SITUATION. WE ARE VERY DESPERATE AND ANY HELP WILL BE MUCH APPRECAITED.

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MY 2017 FORD F 350 XLT 4X4 SB HAS 30,000 MILES. ON TUES. MORNING MY WIFE AND I WERE DRIVING BACK TO MESA,AZ. FROM PANGUITCH, UTAH. A COUPLE MILES INTO OUR TRIP , WHILE DRIVING 55 MPH WE HIT A BUMPY AREA OF THE ROAD AND THE TRUCK STARTING SHAKING VIOLENTLY, LIKE HAVING A BLOWOUT. I HAD TO PULL OVER TO SEE WHAT WHAT WAS HAPPENING. I COULD SEE NO DAMAGE TO ANY TIRES , SO WE KEPT DRIVING AND IT HAPPENED AGAIN LESS THAN 10 MINUTES INTO THE DRIVE.. THIS TIME I SLOWED DOWN UNTIL I REGAINED CONTROL. WE DID NOT HAVE ANY MORE ISSUES THE REST OF OUR TRIP TO MESA. WE WERE PULLING A 40 FT. FIFTH WHEEL #13,500. AT THE TIME. WE WERE JUST FINISHING UP OUR SUMMER TRIP WHEN THIS HAPPENED. THIS HAPPENED ABOUT 45 DAYS EARLIER JUST OUTSIDE CHEYENNE, WY., AFTER READING A LOT OF SIMILAR INCIDENTS FROM OTHER FORD OWNERS. I FELT THAT I NEEDED TO REPORT THIS ISSUE

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2017 FORD F-350 SUPERDUTY TRUCK EXPERIENCED SEVERE STEERING/SUSPENSION WOBBLE WHEN ENCOUNTERING BUMPS IN ROADWAY. FOUR INCIDENTS OCCURRED, WITH THREE OCCURRING IN THE SEPT. 18-26, TIMEFRAME IN 2019.WHILE TRAVELING AT 65 TO 70 MPH. VEHICLE WAS HARD TO CONTROL DURING THE WOBBLE, AND REQUIRED SLOWING TO 20-25MPH TO STOP THE SHAKING. OTHER VEHICLES FOLLOWING ME AT THE LISTED SPEEDS WERE REQUIRED TO BRAKE QUICKLY TO AVOID COLLISION WITH MY VEHICLE. ALL INCIDENTS OCCURRED ON INTERSTATE HIGHWAYS. VEHICLE MILEAGE WAS APPROX. 17000 MILES AT THE TIME.

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