What 1,066 owners told NHTSA about the 2017 Ford F-150 Supercab

I HAVE MADE COMPLAINTS ON HERE BEFORE FOR THE SAME PROBLEM, 3 DOORS ON MY TRUCK HAVE EITHER NOT UNLOCKED OR LATCHED WHEN CLOSING DOOR WHEN IT'S COLD OUT , THIS IS A WIDE KNOWN PROBLEM AND FORD KEEPS ISSUING FIXES THAT DON'T WORK, THIS IS A SAFETY ISSUE AS THE DOORS OPEN WHILE THE TRUCKS BEING DRIVEN, OR WHEN YOUR DRIVING THE TRUCK AND THE LATCHES FREEZE SHUT YOU CAN NOT OPEN THE DOOR TO GET OUT , IF IT WAS AN ACCIDENT AND CEHICLE WAS ON FIRE YOU CAN'T GET OUT , PLEASE MAKE THIS A MANDATORY RECALL , IT'S A HUGE SOFTY ISSUE ...

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THIS VEHICLE HAS THE AUTOMATIC STOP/START FEATURE AND FOR A FEW SECONDS AFTER THE VEHICLE STARTS BACK UP AFTER BEING STOPPED- THERE IS NO STEERING CONTROL

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REAR DOORS NOT SHUTTING IN COLDER TEMPS. HAD TO RATCHET STRAP THE REAR DOORS TOGETHER FROM THE INSIDE TO KEEP THEM SHUT. CONTACTED THE LOCAL DEALER AND SERVICE TOLD ME THAT IT'S AN 8 HOUR FIX AND THAT MAY NOT FIX IT. HE THEN TOLD ME TO FIND A GARAGE AND THAW IT OUT.

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AT HIGHWAY SPEEDS, ON I-15 IN UTAH AT APPROXIMATELY 70 MPH, TRAVELING OVER AN OVERPASS BRIDGE TO THE TRANSITION TO THE HIGHWAY AND HITTING THE BUMP THE FRONT WHEELS AND RELATED SUSPENSION INCLUDING THE STEERING WHEEL STARTED TO SHAKE VIOLENTLY,..A CONDITION HISTORICALLY KNOWN AS "DEATH WOBBLE". THIS DID NOT CEASE UNTIL REDUCING SPEED TO BELOW 50 MPH. MILEAGE ON THE VEHICLE WAS 10,141. VEHICLE IS COMPLETELY STOCK WITH NO MODIFICATIONS. AFTER A TIRE ROTATION AND INSPECTION FINDING NO VISABLE ISSUES THE VEHICLE STILL CONTINUES TO UNEXPECTEDLY/RANDOMLY EXHIBIT THIS PROBLEM. THIS OCCURS ONLY AT HIGHER HIGHWAY SPEEDS AND ONLY AFTER TRAVELING OVER A TRANSITION OR ROUGH PAVEMENT TYPICALLY ASSICIATED WITH AN OVERPASS BRIDGE.

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TL* THE CONTACT OWNS A 2017 FORD F-150. WHEN THE VEHICLE WAS PARKED OVERNIGHT IN COLD WEATHER, THE FUEL GAUGE, SPEEDOMETER, WEATHER CONTROL, RADIO, AND ODOMETER WOULD FREEZE AND FAIL TO WORK. OCCASIONALLY, A "TRANSMISSION NOT IN PARK, EMERGENCY BRAKE IS ON, SERVICE IS NEEDED" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO BAXTER FORD WEST DODGE (18505 CALIFORNIA STREET, ELKHORN, NE 68022, 855-494-0107) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 208,003. *DT*JB

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I RECEIVED A SAFETY RECALL LETTER (NHTSA RECALL 18V-568) AND TRIED TO MAKE AN APPOINTMENT, BUT I HAVE BEEN TOLD I NEED TO LEAVE MY CAR AT THE SERVICE FOR A DAY AND THEY CANNOT PROVIDE A REPLACEMENT CAR. I CANNOT STAY WITHOUT A CAR THE ENTIRE DAY. THIS SHOULD BE THE MANUFACTURER'S RESPONSIBILITY...

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TL* THE CONTACT LEASED A 2017 FORD F-150. THE CONTACT STATED THAT THE DRIVER'S DOOR FAILED TO SHUT AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. ADDITIONALLY, AN ABNORMAL GRINDING NOISE WAS HEARD COMING FROM THE TRANSMISSION WHILE IDLING. THE VEHICLE WAS TAKEN TO ANDY MOHR FORD (2713 E MAIN ST, PLAINFIELD, IN 46168, (317) 839-6541), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,450. THE VIN WAS NOT AVAILABLE.

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WHEN EVER IT GETS BELOW FREEZING THE DOOR LOCKS FREEZE AND WON'T OPEN ALL 4 DOORS , ALSO IF YOU CAN GET THEM TO OPEN, THEY WILL NOT LATCH CLOSED WHEN CLOSING DOORS, SO YOU ARE UNABLE TO DRIVE THE TRUCK

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DOOR LATCHES FREEZE AND WILL NOT PROPERLY LATCH WHEN TRYING TO CLOSE OR GET STUCK LOCKED WHEN SHUT IN SUB-FREEZING TEMPERATURES. THIS HAS HAPPENED ON 3 OCCASIONS. TEMPERATURE HAS ALWAYS BEEN ABOVE 5F BUT BELOW 32 F

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THE ELECTRONIC POWER STEERING DOES NOT WORK PROPERLY WHEN THE ENGINE IS STOPPED DUE TO THE AUTO-START-STOP FEATURE. I WAS SITTING IN AN INTERSECTION WAITING TO TURN LEFT ACROSS TRAFFIC WITH THE ENGINE AUTO-STOPPED. I RELEASED THE BRAKE AND IMMEDIATELY TRIED TO TURN THE WHEEL AND THE STEERING WOULD NOT ALLOW ME TO MOVE THE WHEEL. IT CONTINUED TO STRUGGLE WORKING INTERMITTENTLY FOR SEVERAL SECONDS. THIS CONDITION IS VERY REPEATABLE. IF THERE IS ANY PRE-LOAD ON THE STEERING WHEEL WHEN THE AUTO-START RESTARTS THE ENGINE, IT TAKES THE STEERING SEVERAL SECONDS TO BECOME ACTIVE. THIS IS A VERY DANGEROUS SITUATION BECAUSE I'M GIVING THE TRUCK GAS TO GO INTO ON-COMING TRAFFIC AND THE STEERING IS EFFECTIVELY DISABLED FOR SEVERAL SECONDS. I'VE REPORTED THIS PROBLEM TO MY LOCAL FORD DEALER WHO SAID THEY WOULD ESCALATE THE PROBLEM. I'VE HAD THE TRUCK BACK IN FOR MAINTENANCE SINCE THAT COMPLAINT AND NO CORRECTIVE MEASURE HAS BEEN IDENTIFIED OR OFFERED. WITH THIS DEFECT, I'M LEFT TO MANUALLY DEACTIVATE THE AUTO-START-STOP FEATURE EVERY TIME I'M IN A SITUATION WHERE I THINK I'LL NEED STEERING INPUT IMMEDIATELY AFTER I RELEASE THE BRAKE TO MOVE FORWARD. I FEEL LIKE THIS IS A DESIGN DEFECT IN THE TRUCK THAT CREATES A POTENTIALLY DANGEROUS SITUATION WHERE THE STEERING IS NOT AVAILABLE DURING FORWARD MOTION OF THE VEHICLE.

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TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT TOOK THE VEHICLE TO DAVIDSON FORD (3690 NY-31 LIVERPOOL, NEW YORK 13090, (315) 860-0096) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT HAD TO TAKE THE VEHICLE BACK TO THE DEALER FOUR TIMES FOR THE DOOR LOCKS. THE CONTACT WAS UNABLE TO UNLATCH THE FRONT PASSENGER DOOR FROM INSIDE THE VEHICLE. THE CONTACT HAD TO OPEN THE WINDOW AND UNLOCK THE FRONT PASSENGER DOOR FROM OUTSIDE THE VEHICLE. THE CONTACT WAS NOW EXPERIENCING A FAILURE WITH THE REAR PASSENGER DOOR BEING UNABLE TO UNLOCK. THE CONTACT HAD TO USE A BUNGEE CORD TO KEEP THE DOOR LOCKED. THE CONTACT ALSO MENTIONED THAT THE DEALER REPLACED THE DOOR SHIELDS, ROD, AND CABLE ASSEMBLY, INSTALLED A DOOR SEAL, AND LUBRICATED THE LATCHES; HOWEVER, THE REPAIRS DID NOT CORRECT THE DOOR FAILURES. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS16563007. THE FAILURE MILEAGE WAS 14,478.

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OUTSIDE AIR TEMPERATURE WAS 21 DEGREES F, COULDN'T UNLOCK OR OPEN DOORS WITH KEY FOB OR MANUALLY. THE VEHICLE HAD BEEN REMOTELY STARTED AND HAD BEEN RUNNING, PARKED FOR 10 MINUTES BEFORE I TRIED TO UNLOCK AND OPEN THE DOORS. ## VIN PASSED ## FORD F150 2017 ##

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I CALLED GILLESPIE FORD IN GURNEE ILLINOIS 7 WEEKS PRIOR ABOUT A SEAT BELT PRE-TENSIONER THAT COULD CAUSE A FIRE I WAS TOLD THEY WOULD BE ABLE TO GET IT IN THE FOLLOWING MONDAY AS I CALLED IN THE PREVIOUS WEDNESDAY THEY SAID THE FOLLOWING WEDNESDAY AT THE LATEST I HAVE CALLED MULTIPLE TIMES SINCE AND I SPOKE WITH A GENTLEMAN AND SERVICE TODAY DECEMBER 5TH 2018 AND WAS TOLD I WILL HAVE TO WAIT TWO MONTHS BECAUSE THEY ARE TOO FAR BEHIND I CONTACTED FORD CUSTOMER SERVICE AND WAS TOLD THEY WILL BACK THERE DEALERSHIP AND THEY WILL NOT HELP ME SEEING HOW THIS IS A SAFETY RECALL I AM VERY CONCERNED ABOUT DRIVING MY VEHICLE THAT I PURCHASED JANUARY 6TH 2018 I TOLD THE GENTLEMAN AT GILLESPIE FORD MY CONCERN AND I WAS TOLD THAT IS NOT HIS PROBLEM I WOULD JUST LIKE TO NOTIFY YOU ABOUT THIS FOR THE FACT THAT IT IS A SAFETY RECALL

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FORD MOTOR COMPANY DOCUMENTATION (2017 RV & TRAILER TOWING GUIDE) STATES THIS MODEL OF TRUCK, WITH THE FORD 3.5L ECOBOOST ENGINE, CAN SAFELY TOW 11,500LBS (MAXIMUM LOADED TRAILER WEIGHT). BASED ON PERSONAL EXPERIENCE AND CONSULTING MULTIPLE TRAILER TOWING EXPERTS, THIS IS A MISREPRESENTATION OF THE MATERIAL FACTS AND CAPABILITIES OF THIS TRUCK. ADDITIONALLY, IT PUTS UNSUSPECTING DRIVERS IN AN UNSAFE AND DANGEROUS DRIVING SITUATION.

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11/07/18 ON HWY 295 LAWRENCE NJ HEAD ON WITH A GUARDRAIL AT 65 MILES AIRBAG DID NOT DEPLOY

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WOULD NOT TOW THE RECOMMENDED WEIGHT. TSC CAME ON, ALMOST WRECKED, ANOTHER VEHICLE DID. TRANSMISSION AND REAR AXLE MALFUNCTIONED. TOWING DIDN'T WORK IN TOWN ON FLAT TERRAIN IN HOUSTON TEXAS. TOOK TRUCK BACK TO DEARLERS THEY AGREED.

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STEERING CONTROL TEMPORARILY LOST WHEN DRIVING

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MY FRONT PASSENGER DOOR OPENED WHILE TAKING MY DAUGHTER TO SCHOOL ON 11/7/18. WE WERE ENTERING THE ROUNDABOUT AT A SLOW RATE OF SPEED WHEN IT OPENED. SHE HAD TO REACH OUT AND HOLD THE DOOR SHUT AS IT WOULD NO LONGER LATCH. ALL OF THE DOORS HAVE HAD PROBLEMS LATCHING THAT LAST FEW DAYS. THIS MORNING BOTH THE FRONT AND REAR PASSENGER DOORS WOULD NOT LATCH AFTER BEING OPEN. LAST YEAR I HAD PROBLEMS WITH THE DOORS UNLOCKING IN BELOW FREEZING TEMPERATURES. I HAD THE TRUCK INTO THE DEALER NUMEROUS TIMES FOR REPAIR BUT SO FAR THEY ARE UNABLE TO RESOLVE THIS LATCH ISSUE.

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DOOR LATCHES REPEATEDLY FREEZE DURING COLD WEATHER DESPITE HAVING BEEN IN FOR REPAIR SEVERAL TIMES SINCE THE TRUCK WAS NEW, INCLUDING A SERVICE CAMPAIGN DESIGNED TO ADDRESS THIS ISSUE. THE DOOR LATCHES WILL EITHER FREEZE WHILE THE DOOR IS SHUT, PREVENTING THEM FROM OPENING, OR WILL FREEZE AFTER THE DOOR HAS BEEN OPENED, WHICH PREVENTS THEM FROM SECURELY LATCHING WHEN YOU ATTEMPT TO CLOSE THEM. THIS PAST SATURDAY THE DOOR OPENED WHILE I WAS MOVING THE TRUCK IN THE DRIVEWAY, RESULTING IN ME FALLING PART-WAY OUT OF THE TRUCK WHILE IT WAS MOVING. THEY AGAIN FROZE THAT EVENING, CREATING A SITUATION WHERE I HAD TO HOLD THE DOOR CLOSED WITH MY LEFT ARM.

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WHILE DRIVING THE 2017 FORD F-150 THE STEERING BECAME VERY DIFFICULT TO TURN ON A CITY STREET. THE STEERING WENT OUT WITH 38K MILES. THE DEALERSHIP FIXED BY REPLACING THE STEERING COLUMN AND ELECTRONIC CONTROLS FOR $1730.

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NOTHING HAS HAPPEN, AM JUST GOING BY WHAT RECALLS THEY SEND ME, AND I GO TO FORD AN THEY TAKE CARE OF IT.

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TRUCK PARKED IN DRIVEWAY, AMBIENT TEMPERATURE 30F. DRIVER'S SIDE DOOR WOULD NOT CLOSE/LATCH. IF I INSERTED THE KEY AND LOCKED THE DOOR IT WOULD CLOSE. ONCE OPENED AGAIN IT WOULDN'T CLOSE. AFTER A 12 MILE DRIVE, THE DOOR WORKED FINE. 7000 MILES ON VEHICLE.

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ON 9-24-18 MY INSTRUMENT CLUSTER WENT OUT, NO GAUGES WORKED INCLUDING WIPERS, BLINKERS, DEFROSTER. HAD TRUCK TOWED TO THE DEALER AND THEY DID A MASTER RESET. GOT THE TRUCK BACK A LITTLE OVER A WEEK LATER. 7 DAYS LATER THE SAME THING HAPPENED ALL THE GAUGES ALONG WITH WIPERS, BLINKERS AND DEFROSTER. THE RADIO WAS OUT BOTH TIMES BUT THAT WAS NOT THE SAFETY ISSUE. THIS TIME THE DEALER REPLACED A MODULE. GOT THE TRUCK BACK ON 10-12-18 AND IT IS WORKING AT THIS TIME. BOTH TIMES THE TRUCK WAS STATIONARY. 1ST TIME WAS IN MY GARAGE AND THE 2ND TIME WAS IN THE PARKING LOT OF THE FIRE DEPARTMENT THAT I RUN WITH. .

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MY VEHICLE HAS 10 RECALLS ON IT AND NO ONE FROM FORD HAS CONTACTED ME. I WAS TOLD BY THE DEALER I BOUGHT IT FROM THAT THERE WOULD BE A RECALL NOTICE GOING OUT EARLY SEPT FOR THE SEATBELT ISSUE

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I STOPPED ON LEVEL GROUND, PUT THE TRANSMISSION IN PARK AND STEPPED ON THE EMERGENCY BRAKE. I EXITED THE VEHICLE FOR A MINUTE TO PERFORM A MINOR TASK. I LEFT DRIVERS SIDE DOOR OPEN AND THE ENGINE RUNNING. THE END GATE WAS DOWN. I TURNED AROUND TO RENTER THE TRUCK BUT IT HAD MOVED OFF THE LEVEL GROUND AND WAS GOING DOWN THE HILL IN REVERSE. IT CONTINUED UNTIL IT HIT A PINE TREE. NO ONE WAS IN THE VEHICLE.

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