What 1,066 owners told NHTSA about the 2017 Ford F-150 Supercab

TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT THE DOORS FAILED TO OPEN BECAUSE THE DOOR LATCHES WERE FROZEN. THE CONTACT STATED THAT THE DOORS OPENED IN WARMER WEATHER. THE VEHICLE WAS TAKEN TO WICKSTROM FORD (600 W NORTHWEST HWY, BARRINGTON, IL 60010) WHERE THEY APPLIED GREASE ON THE DOORS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THE FOLLOWING DAY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY INFORMED THE CONTACT THAT A STRONGER GREASE WOULD BE APPLIED TO THE DOORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

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JUST DROVE FROM LOUISIANA TO TEXAS TO COME TO WORK OFFSHORE.ALONG THE WAY I GET A MESSAGE ON DASH.STEER ASSIST FAIL,ABS LIGHT,HILL ASSIST FAIL AS WELL.NOTHING FEELS STRANGE SO I KEEP DRIVING TO MAKE IT TO WORK AT 2 AM.STOP FOR GAS,START TRUCK AND HAVE NO POWER STEERING.NO REPLIES FROM ANY DEALER AROUND TO HELP INCLUDING DEALER BACK HOME,I WILL EITHER BE FORCED TO PAY TO HAVE IT FIXED.APPARENTLY FORD KNOWS SOMETHING BUT DEALERS ARENT SAYING A WORD

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DOORS FREEZE SHUT IN AND AROUND DOOR HANDLE SO STATIONARY VEHICLE CANNOT BE ENTERED IN COLD WEATHER. IN OTHER CASES THE DOOR CAN BE OPENED BUT WILL NOT LATCH EVEN THOUGH VEHICLE IS IN MOTION. OFTEN VEHICLE IS IN MOTION BEFORE IT IS REALIZED THE DOOR IS NOT LATCHED AND DOOR HAS AND MAY SWING OPEN WHILE TRAVELING IF NOT HELD IN PLACE BY THE INDIVIDUALS HAND. THIS PROBLEM HAS OCCURRED AT LEAST 6 DIFFERENT DAYS IN JANUARY AND FIRST FULL WEEK OF FEBRUARY 2019 IN TEMPERATURES BELOW 22 DEGREES F. TO DATE NO INJURY NOR PROPERTY DAMAGE HAS RESULTED FROM THIS CONCERN. THE DOORS HAVE BEEN TREATED WITH DEICER ALONG WITH A STRONG DOSE OF PENETRATING OIL. THIS HAS NOT CURED THE PROBLEM.

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WHEN SHIFTING INTO 4 WHEEI DRIVE I HEAR A LOUD "CLANK" EVEN WHEN PARKED. IN PARKING LOT IF I PUT IT IN 4 WHEEL DRIVE WAIT A SECOND BEFORE SHIFTING INTO DRIVE BUT WHEN I PUT IT IN DRIVE TO START MOVING "CLANK" NOW MY 4 WHEEL DRIVE IS INOPERABLE.

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IN BELOW FREEZING CONDITIONS, THE DOOR LATCHES WILL NO LONGER OPERATE CAUSING THE DOORS TO OPEN FREELY. FORD IS AWARE OF THIS ISSUE AS I RECEIVED A "CUSTOMER SATISFACTION BULLETIN" FOR THIS ISSUE, HOWEVER THE FIX PROVIDED DOES NOT WORK. THERE IS CURRENTLY AN ACTIVE RECALL FOR VEHICLES FOR THE SAME MODEL YEAR, BUT MINE IS SUPPOSEDLY NOT IMPACTED. I'VE GOT A FRIEND WHO HAS A 2018 F-150 WHO HAS THE SAME ISSUE. THIS RECALL CLEARLY NEEDS TO BE EXPANDED TO BEYOND MODEL YEAR 2017 AND AN APPROPRIATE FIX PROVIDED AS THE ONE FORD HAS DOES NOT WORK.

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FROZEN DOOR LATCH NOT OPENING OR NOT LATCHING BEING PARKED 6 TIMES BEFORE AND AFTER GOING BACK TO THE DEALER

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TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT THE VEHICLE DOORS WOULD NOT LATCH SHUT IN COLD WEATHER. THE CONTACT HAD TO TIE THE DOORS SHUT WITH BUNGEE CORDS WHILE DRIVING. THE VEHICLE WAS TAKEN TO DEERY BROTHERS FORD LINCOLN (2343 MORMON TREK BLVD, IOWA CITY, IA 52246, (833) 889-0143) ON FOUR OCCASIONS AND THEY REPLACED THE LATCHES AND INTERIOR DOOR PARTS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CALLED AND STATED THAT THE DOORS WERE NOT COVERED BY A RECALL. WHEN THE CONTACT STATED HE WOULD GO TO THE MEDIA TO REPORT THE FAILURE, THE MANUFACTURER STATED THERE WOULD BE LITIGATION AND DISCONNECTED THE CALL. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND HAD NOT BEEN REPAIRED. THE CONTACT WAS PROVIDED A LOANER VEHICLE, WHICH THE DEALER ASKED TO BE RETURNED. THE FAILURE MILEAGE WAS 15,000.

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PASSENGER FRONT DOOR LATCH FAILED TO MAKE POSITIVE LATCH. DOOR REMAINED OPEN DUE TO LATCH MECHANISM BEING FROZEN WITHIN THE DOOR. VEHICLE WAS PARKED IN DRIVEWAY OVERNIGHT. AMBIENT TEMPERATURE WAS 32 DEGREES FAHRENHEIT. NO PRECIPITATION FOR PREVIOUS 24 HOURS.

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I GO TO THE FORD DEALERSHIP THAT SOLD ME MY VEHICLE FOR ALL MAINTENANCE. (COWLES PARKWAY FORD, WOODBRIDGE VIRGINIA). ON 10/22,2018, I HAD MY TRUCK SERVICED AND IT WAS NOTED THAT MY BRAKES WERE IN A "YELLOW CONDITION." ON 12/11/18 MY VEHICLE RECEIVED A MANDATORY VIRGINIA STATE INSPECTION (WITH NO MENTION OF THE BRAKE CONDITION). ON 1/22/2019, I TOOK MY TRUCK FOR A SERVICE TO INCLUDE TIRE ROTATION AND WAS INFORMED THAT THE TIRES COULD NOT BE ROTATED AND THE BRAKES COULD NOT BE INSPECTED BECAUSE THE "LUGNUTS WERE SWOLLEN." I ADMIT THAT THIS SOUNDED LUDICROUS--(I AM A RETIRED AIRCRAFT MAINTENANCE OFFICER WITH 27 YEARS SERVICE IN THE UNITED STATES AIR FORCE). WHEN I INQUIRED ABOUT THIS CONDITION FROM THE SENIOR TECHNICIAN, HE INFORMED ME THAT FORD MOTOR COMPANY HAS THESE LUG NUTS THAT SWELL DUE TO WATER INTRUSION AND FREEZING. I ASKED HOW I WOULD BE ABLE TO CHANGE A FLAT TIRE ON THE HIGHWAY AND WAS INFORMED THAT I WOULD NOT BE ABLE TO COMPLETE THIS TASK BECAUSE THE LUG NUT WRENCH WOULD NOT FIT OVER THE NUT. THUS MY TIRE ROTATION WAS NOT COMPLETED AND MY BRAKES WERE NOT INSPECTED TODAY AND (MY BELIEF IT DID NOT OCCUR DURING THE MANDATORY VIRGINIA STATE INSPECTION EITHER. HOWEVER, MY COMPLAINT FOCUS IS THAT THE LUG NUTS ON MY 2017 FORD F-150 CAN NOT BE REMOVED. I BELIEVE THAT THIS IS AN UNSAFE CONDITION AND WARRANTS A RECALL AND REPLACEMENT OF ALL F-150 TRUCK WHEEL LUG NUTS AND REQUEST YOUR ASSISTANCE IN THIS MATTER. I WAS TOLD BY THE TECHNICIAN THAT FORD MOTOR COMPANY IS AWARE OF THIS ISSUE BUT HAS TAKEN NO ACTION!

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ON BELOW FREEZING MORNINGS DRIVER DOOR WILL NO RE LATCH AFTER OPENING. IT SEEM TO OCCUR ON HARD FREEZE MORNINGS. THIS HAS OCCURRED TO MY TRUCK ON THE FOLLOWING MORNING JAN 16 & 17 IN HERNDON VA AND ON JAN 21 2019 IN MINERAL VA EACH MORNING THE TEMP WAS BELOW 25. EACH TIME I HAVE HAD TO DEFROST THE DOOR LATCH

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WHEN ON A COMPLETE STOP IN A TRAFFIC INTERSECTION, THE AUTOSTART FEATURE IS ENGAGED SHUTTING THE ENGINE OFF. WHEN THE LEFT TURN LIGHT TURNS GREEN, I TAKE MY FOOT OFF THE BRAKES AND INITIATE A TURN. DURING THIS TURN, THE STEERING BECOMES DIFFICULT. HERE IS A LINK OF CURRENT COMPLAINTS: HTTPS://WWW.F150FORUM.COM/F118/AUTO-STOP-POWER-STEERING-PROBLEM-399937/

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TL* THE CONTACT OWNS A 2017 FORD F-150. WHILE THE CONTACT WAS EXITING THE VEHICLE AND CLOSING THE FRONT DRIVER'S DOOR, THE ENTIRE REAR WINDOW SHATTERED WITHOUT IMPACT. THE CONTACT CALLED JONES-WEST FORD AT (775) 329-8800 (LOCATED AT 3600 KIETZKE LN, RENO, NV 89502) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 16916217. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

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F150, WITH BELOW FREEZING TEMPERATURES THE DO NOT ENGAGE AND STAY CLOSED. THE JUST BOUNCES OFF LATCHING. THIS LEAVE DRIVER TO TIE DOOR CLOSED WITH ROPE OR CORDS JUST TO GET TO WORK OR HOME. HAD DEALER PREFORM 18N03 BUT SAME ISSUE WITH SAME DOOR EXISTS. DEALER SEEMS OBLIVIOUS TO ISSUE DESPITE A VERY LARGE ONLINE AWARENESS OF THIS ISSUE.

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FROZEN DOOR LATCH. 20 DEGREES OUTSIDE. DRIVER SIDE FRONT DOOR LATCH FROZEN AND WOULDN'T OPEN. HAD TO GO TO PASSENGER SIDE FRONT DOOR TO GET INSIDE MY 2017 F150. ALL OTHER DOOR LATCHES WORKING AT THIS TIME.

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RECALL 18N03 - FIX FREEZING DOOR LATCHES. MY VEHICLE WAS IN FOR THE RECALL TO BE COMPLETED ON 1/10/19. AT THE CONCLUSION OF THE RECALL 'FIX', I PICKED UP THE VEHICLE FROM THE LOCAL FORD DEALERSHIP. THE SERVICE DEPARTMENT PERSON, STATED "YOUR VEHICLE IS FIXED (USING AIR QUOTES), BUT IF YOU HAVE ANY FURTHER TROUBLE, FEEL FREE TO CONTACT US. I EXPECT TO HEAR FROM YOU." THE TWO FRONT DOORS OF THE VEHICLE WILL NOT LATCH UNLESS THEY ARE THAWED. IN TEMPS ABOVE ROUGHLY 28 DEGREES FAHR. THEY ARE FINE, WHEN COLDER THE DOOR WILL UNLOCK WITH REMOTE OR KEY, HOWEVER ONCE THE DOOR IS OPENED IT WILL NOT LATCH CLOSED UNTIL THE LATCH IS THAWED. FRIDAY, 1/11/19, AFTER WORK ABOUT 7PM, I ENTERED THE TRUCK, THOUGHT EVERYTHING WAS FINE AND THE DOOR LATCHED. AS I WAS LEAVING THE PARKING LOT, THE DRIVER'S DOOR SWUNG OPEN. I HAD TO HOLD THE DOOR CLOSED WITH ONE HAND TO DRIVE THE EIGHT MILES HOME. I UNDERSTAND FORD MOTOR CO. HAS BEEN AWARE OF THIS SINCE THE 2015 PRODUCTION YEAR AND HAS NOT PROVIDED AN ADEQUATE SOLUTION.

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TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KARL FLAMMER FORD AT (727) 937-5131 (LOCATED AT 41975 US-19, TARPON SPRING, FL 34689) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS16814750. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TL* THE CONTACT OWNS A 2017 FORD F-150. WHEN THE TEMPERATURE WAS 32 DEGREES, ALL THE DOORS FAILED TO REMAIN CLOSED AND WOULD OPEN WHILE DRIVING. THE MESSAGE "TRANSMISSION NOT DRIVE" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO KOERNER FORD OF SYRACUSE (805 W GENESEE ST, SYRACUSE, NY 13204, (315) 474-4275) WHERE IT WAS DIAGNOSED THAT THE DOOR HINGE MECHANISM FAILED WHEN THE TEMPERATURE FELL BELOW 32 DEGREES. THE HINGE MECHANISM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 15,300. THE VIN WAS NOT AVAILABLE.

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WHILE DRIVING. VEHICLE LOSES ALL ELECTRICAL AND ENGINE POWER WITHOUT WARNING, A COMPLETE FAILURE. HAD TOWED TO FORD SHOP AND COULD NOT BE DIAGNOSED AND NO FAULT CODE WAS GENERATED. VEHICLE WAS RETURNED WITHOUT REPAIR. A FEW DAYS LATER, VEHICLE DIED AGAIN. NO ELECTRIC NO POWER IN THE MIDDLE OF ROAD. I AM I A WHEEL CHAIR AND COULD NOT GET OUT. RETURNED TO SHOP TODAY AND AM AWAITING THEM TO TRY TO RECREATE THE ISSUE BECAUSE NO WARNING LIGHTS FOR CODES ARE BEING GENERATED WHEN IT FAILS. THIS FAILURE COULD BE FATAL IF WITHIN AN INTERSECTION OR OTHER DANGEROUS SCENARIOS ARE PRESENT. LOSE OF POWER TO STEERING, BRAKES. ALL FUNCTIONS ARE LOST THAT ENGINE POWER AND ELECTRICAL POWER OPERATE>

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I WAS DENIED SERVICE BY TEAM FORD LAS VEGAS ON DREXEL RD FOR NHTSA RECALL NUMBER: 18V568. THE SERVICE MANAGER INFORMED ME HE HAD REMOVED ME FROM THEIR SYSTEM AND HE HAD THE RIGHT TO REFUSE SERVICE TO ANYONE AT ANYTIME. I INFORMED HIM THIS WAS FOR A SAFETY RECALL AND IT NEEDED TO BE FIXED. HE STILL REFUSED ME SERVICE. I BELIEVE HIS REFUSAL WAS DUE TO A NEGATIVE REVIEW I GAVE THEIR SERVICE DEPARTMENT A FEW MONTHS EARLIER. I MAILED A LETTER TO FORD MOTOR CO ASKING FOR THEIR HELP TO GET THE SAFETY ISSUE FIXED ON DEC. 4TH 2018. I HAVE STILL NOT RECEIVED A RESPONSE. I HAVE ATTACHED A COPY OF THE LETTER SENT.

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DOOR LATCHES FREEZING CAUSING DOORS TO OPEN WHILE DRIVING. WHILE DRIVING IN COLD TEMPERATURES THE DOOR LATCHES DON'T WORK. I WAS DRIVING SEVERAL TIMES AND WHEN YOU GO AROUND A CORNER OR TURN THE VEHICLE LEFT OR RIGHT THE DOORS SWING OPEN. FORD HAS INSTALLED WEATHER SEALS BUT THEY SAID THAT THE FIX IS NOT WORKING AS I HAVE PROVEN I WAS TOLD THERE IS NOTHING MORE THEY CAN DO AT THIS TIME AND WILL HAVE TO DEAL WITH IT

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TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER FAILED TO ILLUMINATE AND WOULD NOT DISPLAY THE TRANSMISSION GEAR SHIFTER POSITION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,500.

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I'VE HAD THE DOORS LATCHES OF MY TRUCK FREEZE IIN THE SHUT AND OPEN POSITIONS, MAKING THE TRUCK UNABLE TO BE DRIVEN, IT'S HAPPEND MANY TIMES SINCE IT'S GOTTEN COLD OUT, THERE ARE THOUSANDS OF COMPLAINTS ONLINE AND ON ONLINE FORD F-150 FORUMS ABOUT THIS PROBLEM, I HAVE HAD IT IN AND THEY DID THE FSA 18N04 ON ALL 4 DOORS, THEY HAD MY TRUCK FOR 3 DAYS TO DO THIS, THE VERY NEXT MORNING THE DOOR LATCHES ARE DOING THE EXACT SAME THING, AT FIRST THEY UNLOCK AND THEN THE DOOR WON'T LATCH CLOSED SO YOU CAN NOT DRIVE THE VEHICLE , IF YOU CAN GET THE DOOR TO LATCH AND PROCEED DRIVING VEHICLE. THE DOORS WILL COME UNLATCHED WHILE TH3 VEHICLE IS IN MOTION, THERE'S TWO PARTS TO THIS ISSUE , FIRST IT LEAVES THE VEHICLE UNABLE TO BE USED IN AN EMERGENCY , AND IF THE LATCHES DO APPEAR TO LATCH AND YOU USE THE VEHICLE THE LATCHES ALLOW THE DOORS TO FLING OPEN WHILE DRIVING , THIS IS BOTH A HUGE SAFETY ISSUE AND FORD NEEDS TO ACTUALLY FIX THIS PROBLEM AND STOP BANDAGE THE ISSUE ...

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COULD NOT STOP FOR RED LIGHT AND SMASHED INTO SOMEONEE

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THE REAR BRAKE CALIPERS SEIZED UP CAUSING GRINDING NOISES AND EXCESSIVE WEAR OF PADS AND ROTORS IN A VERY SHORT AMOUNT OF TIME. GAS MILEAGE WAS ALSO GREATLY REDUCED AS BRAKES WERE BEING APPLIED WHILE DRIVING. FORD REPLACED THE EFFECTED CALIPER BUT CANNOT GUARANTEE THAT THE OTHER 3 WILL NOT DO THE SAME THING SAYING IT WAS A FAULTY PART RAISING CONCERN THAT THEY WILL GO OUT AFTER MY WARRANTY ON A ONE YEAR OLD TRUCK EXPIRES IN THE NEXT FEW MONTHS LEAVING ME RESPONSIBLE FOR REPLACING THE FAULTY PARTS OUT OF POCKET.

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TL* THE CONTACT OWNS A 2017 FORD F-150 SUPER DUTY. WHILE DRIVING 70 MPH OVER AN OBJECT IN THE ROAD, THE DRIVER'S SIDE WHEEL SHOOK VIOLENTLY AND THE ENTIRE VEHICLE EXPERIENCED A "DEATH WOBBLE". THE "HILL ASSIST" AND "SERVICE TRACK" MESSAGES APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO STUCKY FORD (500 BROAD ST, HOLLIDAYSBURG, PA 16648, (844) 200-3673) WHERE THE BUSHING CHAMBERS WERE CHANGED A FEW TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.

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