What 102 owners told NHTSA about the 2013 Nissan Juke

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING 40 MPH, THE ENGINE SEIZED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO SANSONE NISSAN (90-100 US-1, AVENEL, NJ 07001, (888) 437-1763) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 94,131.

NHTSA ODI 11206304

A/C WHEN TURNED ON MAKES CAR IDIDLE IN A DIFFERENT TUNE AND HESITATIONS. THE BRAKE CLICKS WHEN PRESSING DOWN .

NHTSA ODI 11203332

2 TURBOS OUT AND SITTING WAITING ON A 3 LOST ALL POWER ON INTERSTATE

NHTSA ODI 11193229

WAS DRIVING ON THE HIGHWAY. CAR DEACCELERATED ON ITS OWN AND WOULD NOT DRIVE ABOVE 60. IT WAS QUITE A SURPRISE AND COULD HAVE CAUSED AN ACCIDENT. THE VEHICLE WAS IN MOTION WITH A TRUCK BEHIND ME.

NHTSA ODI 11192298

MY CAR SHAKES A LOT AND WANT TO CONCOW OUT A LOT, AND I TOOK IT INTO A SHOP AND THEY SAID THAT HAVE SOME CODES ON THERE TOO NEED TO BE FIX

NHTSA ODI 11184856

DRIVING ON HIGHWAY AVERAGING 80 MPH. I WAS NOT USING CRUISE CONTROL. AFTER 30 MINUTES OF DRIVING THE VEHICLE BEGINS TO DECELERATE. I PRESSED THE GAS PEDAL FURTHER TO ACCELERATE, YET IT HAD NO EFFECT. THE VEHICLE SPEED DROPPED TO 60 MPH. I PUT ON HAZARDS. THE VEHICLE CONTINUED TO DECELERATE TO 50 MPH. THIS HAPPENED WITHIN A MATTER OF SECONDS. I IMMEDIATELY MADE MY WAY TO THE SHOULDER OF THE HIGHWAY. DURING THIS TIME, THE CHECK ENGINE LIGHT NEVER FLASHED, NOR DID ANY OTHER INDICATOR LIGHT COME ON. THE TEMPERATURE GAUGE WAS WELL BELOW THE HALFWAY POINT. I PARKED, AND RAISED THE HOOD TO EXAMINE THE VEHICLE. THE FLUIDS WERE ALL AT RECOMMENDED LEVELS. AFTER 5 MINUTES, I BEGAN TO DRIVE AGAIN. THE VEHICLE SLOWLY ACCELERATED AND WOULD NOT GO OVER 50 MPH. I PULLED OFF TO THE NEXT EXIT AND DROVE TO A GAS STATION. I DOUBLE CHECKED THE FLUIDS AND USED THE OWNERS MANUAL TO HELP IDENTIFY ANY DASHBOARD INDICATOR LIGHTS THAT MAY SIGNIFY THAT SOMETHING IS MALFUNCTIONING. NOTHING SHOWED. I KEPT THE CAR OFF FOR OVER 20 MINUTES. I STARTED THE CAR BACK UP AND IT RAN NORMALLY WITHOUT PROBLEMS. THERE HAS BEEN 10 OR MORE OTHER TIMES I CAN RECALL WHERE THIS HAS HAPPENED. THIS IS CRAP AND MAKES ME WISH I NEVER GOT THIS JUKE. I HAVE BEEN TO THE NISSAN DEALERS ALL AROUND ME AND NO ONE CAN EXPLAIN THIS PROBLEM TO ME. THERE NEEDS TO BE SOME SORT OF RECALL TO FIX THIS DANGEROUS PROBLEM. I DO NOT NEED CARS ALMOST REAR ENDING ME AND DRIVERS PISSED OFF AT ME BECAUSE MY CAR WONT GO. AND WHO HAS TIME TO WAIT 20 TO 40 MINUTES TO WAIT FOR WHATEVER THE ISSUE IS TO CORRECT ITSELF!

NHTSA ODI 11173515

TIMING CHAIN BROKE ON A 5-YEAR-OLD, 72,000 CAR. THE 2013 NISSAN JUKE'S HAVE A HISTORY OF DEFECTIVE TIMING CHAIN, YET NISSAN WOULD NOT GIVE AID FOR REPAIR OF MY CAR.

NHTSA ODI 11170804

TURBO-CHARGE PROBLEM CAR SLOWS DOWN AND STOPS WHILE DRIVING

NHTSA ODI 11154149

DRIVING ON HIGHWAY AVERAGING 80 MPH. I WAS NOT USING CRUISE CONTROL. AFTER 4 HOURS OF DRIVING THE VEHICLE BEGINS TO DECELERATE. I PRESSED THE GAS PEDAL FURTHER TO ACCELERATE, YET IT HAD NO EFFECT. THE VEHICLE SPEED DROPPED TO 60 MPH. I PUT ON HAZARDS. I SHIFTED THE AUTOMATIC GEAR SHIFT TO MANUAL AND ATTEMPTED TO DOWNSHIFT. THE GEAR INDICATOR ON THE DASHBOARD SHOWED 7 (TOP GEAR), AND AS I ATTEMPTED TO DOWNSHIFT, THE TRANSMISSION WOULD NOT DOWNSHIFT. THE '7' GEAR INDICATOR BEGAN TO FLASH. THE VEHICLE CONTINUED TO DECELERATE TO 50 MPH. THIS HAPPENED WITHIN A MATTER OF 10 SECONDS. I IMMEDIATELY MADE MY WAY TO THE SHOULDER OF THE HIGHWAY. DURING THIS TIME, THE CHECK ENGINE LIGHT NEVER FLASHED, NOR DID ANY OTHER INDICATOR LIGHT COME ON. THE TEMPERATURE GAUGE WAS WELL BELOW THE HALFWAY POINT. I PARKED, AND RAISED THE HOOD TO EXAMINE THE VEHICLE. THE FLUIDS WERE ALL AT RECOMMENDED LEVELS. AFTER 5 MINUTES, I BEGAN TO DRIVE AGAIN ON THE SHOULDER. THE VEHICLE SLOWLY ACCELERATED AND WOULD NOT GO OVER 50 MPH. I PULLED OFF TO THE NEXT EXIT AND DROVE TO A GAS STATION. I DOUBLE CHECKED THE FLUIDS AND USED THE OWNERS MANUAL TO HELP IDENTIFY ANY DASHBOARD INDICATOR LIGHTS THAT MAY SIGNIFY THAT SOMETHING IS MALFUNCTIONING. NOTHING SHOWED. I KEPT THE CAR OFF FOR OVER 20 MINUTES. I STARTED THE CAR BACK UP AND IT RAN NORMALLY WITHOUT PROBLEMS. THERE HAS BEEN 4 OTHER TIMES I CAN RECALL WHERE THIS HAS HAPPENED. I HAVE TAKEN IT TO THE NISSAN DEALER BACK IN 2016 REPORTING THIS ISSUE, AND THEY HAVE NOT BEEN ABLE TO RECREATE THE ISSUE. I AM CURRENTLY SITTING AT A NISSAN DEALER 300 MILES FROM HOME AS I AM ON A TRIP AND THEY STILL CANNOT FIGURE IT OUT. THIS ALL HAPPENED ON A 70MPH HIGHWAY AS MY 11 YR OLD DAUGHTER WAS IN THE CAR WITH ME, AND HAD CARS AND SEMI TRUCKS SWERVING TO AVOID HITTING US. I HAVE A 16 YR OLD SON WHO DRIVES MY CAR, AND I HAVE SERIOUS CONCERN FOR HIS SAFETY.

NHTSA ODI 11151948

MY CAR WAS PARKED IN MY DRIVEWAY. I GOT INTO IT TO GO TO WORK, AND WHEN I SHUT THE DRIVER'S SIDE DOOR THE SUNROOF SHATTERED ON TOP OF ME. I GOT OUT OF THE CAR TO LOOK AT THE DAMAGE. THE SUNROOF LOOKED WARPED UPWARD IN A COUPLE PLACES, AND IT WAS SHATTERED. WHEN I CLOSED THE DOOR AGAIN, EVEN MORE OF IT FELL INTO MY CAR. (I LIVE IN TEXAS. THERE WAS A SLIGHT FROST ON MY FRONT WINDSHIELD BUT THAT'S ALL. THE WEATHER ALONE COULD NOT HAVE CAUSED MY TEMPERED GLASS SUNROOF TO CRACK AND SHATTER.)

NHTSA ODI 11151436

TURBO CHARGER FAILED WHILE IN MOTION ALMOST CAUSING AN ACCIDENT. VEHICLE NEARLY LOST ALL POWER AND BLACK SMOKE WAS SPEWING FROM THE EXHAUST.

NHTSA ODI 11130558

I HAVE A NISSAN JUKE 2013 SV AWD. SINCE I BOUGHT IT, I HAVE CVT PROBLEMS. WHEN I DRIVE LONG DISTANCE AND THE WEATHER IS OVER 75 F OR I DRIVE ON MOUNTAINOUS ROADS, MY CAR STOP ACCELERATING. SOMETIMES I CAN'T GO FASTER THAN 60 MILES/H, BUT MOST OF THE TIME IT'S MAX 40 OR EVEN 20 MILES/HOUR. I ALSO HAVE A CHECK ENGINE ICON IN MY DASH WHEN IT HAPPEN SOMETIMES. I GOT MY CAR CHECKED BY MY MECHANIC SEVERAL TIMES AND HE RAN THE ELECTRONIC TEST ON MY NISSAN. HE TOLD ME THAT THIS TEST SHOW A TRANSMISSION PROBLEM.

NHTSA ODI 11129612

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TOWED TO PINE BELT NISSAN OF TOMS RIVER (LOCATED AT 229-245 NJ-37, TOMS RIVER, NJ) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS DEFECTIVE AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS REFERRED TO NHTSA. THE CONTACT WAS INFORMED THAT NHTSA CHOSE WHICH VINS WERE INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

NHTSA ODI 11128757

THE TURBO CHARGER IS NOT WORKING

NHTSA ODI 11119590

CAR WAS TRAVELING 55 MPH AND LOST MOMENTUM AND WOULDN'T GO PAST 40 MPH. THE ENGINE LIGHT CAME ON. TURNED IT OFF AND TOOK IT TO THE DEALERSHIP WHERE I WAS TOLD A CODE FOR A BAD TURBO. REPLACED IT AT THE DEALERSHIP AND WAS RETURNED TO ME. DROVE IT LESS THAN A MILE AND THE SAME THING HAPPEN, SO I TURNED AROUND AND RETURNED IT TO THE SERVICE DEPARTMENT. THE SERVICE DEPARTMENT SAID THEY HAD INSTALLED A DEFECTED TURBO AND THE WERE GOING TO PUT ANOTHER ONE IN. IT'S BEEN TWO WEEKS AND THEY STILL CAN FIND WHAT'S WRONG WITH MY CAR CAUSE IT'S STILL THROWING THE SAME CODE AFTER THE SECOND TURBO INSTALLED.

NHTSA ODI 11112874

TURBO CHARGER FAILURE

NHTSA ODI 11111178

I WAS DRIVING ON THE HIGHWAY DURING A 1.5 HOUR TRIP. ABOUT AN HOUR INTO THE DRIVE, THE CAR STARTED TO DECELERATE FROM 75 DOWN TO 40. I PULLED OVER TO THE SIDE OF THE ROAD AND WAITED FOR THE CAR TO COOL SO THAT I COULD LIMP IT TO THE DEALERSHIP. I WENT TO MY LOCAL MECHANIC WHO DETERMINED THE TRANSMISSION HAD FAILED ON A 6 YEAR OLD CAR WITH ONLY 78,000 MILES. I TOOK THE CAR TO NISSAN WHO HAS CONFIRMED. SOMETHING SIMILAR HAD HAPPENED IN THE PAST BUT THE MECHANIC I HAD TAKEN THE CAR TO SAID HE WAS UNABLE TO REPLICATE THE FAILURE.

NHTSA ODI 11100437

STRETCHED TIMING CHAIN, WHICH CAN LEAD TO ENGINE DAMAGE, OR ENGINE FAILURE, IF ENGINE FAILURE OCCURS WHILE THE VEHICLE IS IN MOTION IT COULD LEAD TO ACCIDENTS AND / OR DEATH

NHTSA ODI 11085021

WHILE TRAVELING AT 55MPH ON THE HIGHWAY, HEARD A CLUNK FROM THE ENGINE COMPARTMENT AND LOSS OF PROPULSION POWER WITH AN DRY GEAR NOISE. TURNED OFF THE CAR AND THE NEXT DAY IT RAN SMOOTH DOWN A STREET UNTIL I ACCELERATED TO GET ON A HIGHWAY. THE SAME NOISE APPEARED ACCOMPANYING A CHECK ENGINE LIGHT AND IMMEDIATE REDUCTION OF ACCELERATION WHILE ATTEMPTING TO MAKE A RIGHT TURN. TURBO BOOST FAULT WAS RECORDED IN THE ECU. TOOK IT IN FOR SERVICE AND THE RESULT WAS THE TURBO CAME APART. DEALER SAID THEY NEVER SEEN A TURBO APART WITH NO SIGNS OF IMPROPER MAINTENANCE. SERVICE BULLETIN NHTSA ID: 10109203 AND TSB ID: NTB16-035A HAS TALKS ABOUT AN ENGINE COOLING SYSTEM TURBOCHARGER SERVICE. OIL LINE REPLACEMENT REQUIRED WITH TURBOCHARGER SERVICE. THE TURBOCHARGER PART NUMBER HAS BEEN RESCINDED AND REPLACED WITH A NEWER MODEL. THE DEALER INFORMED ME THAT THE CAR IS UNSAFE TO DRIVE AS THE INTERNAL TURBO COMPONENTS CAN COME LOOSE AND DAMAGE THE ENGINE. THIS VEHICLE HAS HAD THE NHTSA CAMPAIGN NUMBER: 14V683000 RECALL COMPLETED. AND A MANUFACTURES RECALL TO REPLACE THE TIMING BELT. IF THIS ISSUE WERE TO HAPPEN WHEN CROSSING A HIGHWAY WITH TRAFFIC, THE SAFE DISTANCE CAN BE SIGNIFICANTLY REDUCED TO THE LACK OF ACCELERATION POWER.

NHTSA ODI 11076655

DIFFERENT DAYS. CAR DIED WHILE DRIVING STRAIGHT 30 MPH IN TOWN ON MAIN ST. CAR DIED IN MIDDLE OF THE ROAD, WAS UNABLE TO START THE CAR AGAIN. AFTER REPEATED PUSHING OF THE IGNITION START BUTTON THE CAR FINALLY STARTED./ CAR WAS PARKED AT HOME IN THE DRIVEWAY, I GOT IN TO LEAVE AND THE CAR WOULD NOT START, AGAIN REPEATEDLY PUSHED THE START BUTTON AND IT FINALLY STARTED, THIS HAS HAPPENED 5+ TIMES./ DRIVING ON INTERSTATE 80MPH CAR WOULD NOT RISE ABOVE 3000 RPM AND WOULD NOT ACCELERATE ABOVE 45MPH. PULLED THE CAR OVER TURNED IT OFF FOR 15 MINS RESTARTED AND IT WAS NORMAL AGAIN. HAPPENED 10+TIMES./ UPON STARTING THE SMELL OF FUEL IS STRONG INSIDE OF THE CAR, SOMETIMES WHILE DRIVING IN TOWN THE SMELL OF FUEL IS THERE. WHEN THE CAR TURNS OFF THE SMELL FADES AWAY. HAPPENS ALMOST DAILY.

NHTSA ODI 11067155

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE THE VEHICLE WAS IDLING, THE CONTACT HEARD A LOUD EXPLOSION. THE CONTACT NOTICED THAT THE SUN ROOF HAD EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT CALLED NISSAN OF COOL SPRINGS AT (615) 224-8301 (212 COMTIDE CT, FRANKLIN, TN 37067) AND WAS PROVIDED THE NUMBER TO THE MANUFACTURER. THE VEHICLE WAS TAKEN TO AN AUTO REPAIR SHOP WHERE THE SUN ROOF WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN AND TO CONTACT NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

NHTSA ODI 11062253

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED OUTSIDE OVER NIGHT AND THE NEXT MORNING IT WAS DISCOVERED THAT THE GLASS SUN ROOF HAD SHATTERED. THE CONTACT INDICATED THAT THE DAMAGED SUN ROOF WAS BOWED UPWARD AFTER THE INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER (NEWTON NISSAN, 1461 NASHVILLE PIKE IN GALETIN, TN 37066) WHO REPLACED THE SUN ROOF. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000.

NHTSA ODI 11058529

WHILE DRIVING MY VEHICLE AT HIGHER SPEEDS (65-75) IT RANDOMLY LOSES POWER. THERE IS NO REACTION WHEN I STEP ON THE GAS SO I HAVE TO CAREFULLY STEER OUT OF TRAFFIC BEFORE THE CAR COMES TO A COMPLETE STANDSTILL. THIS HAPPENS SEVERAL TIME WHILE ON A 100 MILE TRIP. ONCE PULLED OVER I HAVE TO WAIT SEVERAL MINUTES BEFORE THE GAS PEDAL RESPONDS BUT THEN AFTER SEVERAL MORE MINUTES IT HAPPENS AGAIN. I HAVE BEEN TO TWO DIFFERENT NISSAN DEALERSHIPS ONLY TO BE INFORMED SINCE IT DID NOT HAPPEN TO THEM WHILE TEST DRIVING IT AND IT DID NOT SHOW UP ON THEIR COMPUTER THERE WAS NOTHING THEY COULD DO. I CANNOT DRIVE IT ANYMORE OR SELL IT TO AN UNSUSPECTED NEW OWNER WHO COULD POSSIBLE GET SEVERELY INJURED OR DIE DUE TO THIS PROBLEM.

NHTSA ODI 11023478

I AM A FRUSTRATED OWNER OF A 2013 NISSAN JUKE SL. I AM THE FIRST AND ONLY OWNER. AT ABOUT 20K MILES, I TOOK THE CAR IN FOR ITS REGULARLY SCHEDULED MAINTENANCE AND COMPLAINED THAT THE VEHICLE WAS NOISES WHILE DRIVING ON THE HIGHWAY. I WAS GIVEN, WHAT I KNOW NOW TO BE THE TEXTBOOK RESPONSE, 'I'M SORRY WE DROVE THE CAR AND COULD NOT DUPLICATE THE ISSUE YOU'RE COMPLAINING ABOUT'. 30K MILES, I TOOK THE CAR IN FOR ITS REGULARLY MAINTENANCE WITH THE FOLLOWING COMPLAINT: THE CAR IS EXTREMELY NOISES ON THE HIGHWAY THAT I CAN BARELY HEAR MY MUSIC, THUS I HAVE TO APPEAR OBNOXIOUS TO SURROUNDING DRIVERS BECAUSE MY MUSIC IS LOUDER THAN THEIRS, SO THAT I CAN HEAR IT OVER THE NOISE COMING FROM UNDER MY HOOD WHICH SOUNDS LIKE AN AIRPLANE. FURTHERMORE, WHEN I STEP ON THE GAS PEDAL TO INCREASE SPEED, THE CAR IS SLOW TO RESPOND. ONCE AGAIN, NISSAN CLAIMS THEY ARE NOT ABLE TO PINPOINT THE ISSUE. 45K MILES, THE CAR GOES IN FOR ITS REGULARLY MAINTENANCE WITH THE FOLLOWING COMPLAINT: WHILE DRIVING ON THE HIGHWAY FOR 3 HOURS, THE CAR WILL LOOSE POWER'IT IS STILL NOISES AS ALL HELL, BUT THE CAR WILL SLOW DOWN WITHOUT WARNING. I HAVE BEEN HIGH BEAMED AND HONKED AT. THIS IS DANGEROUS TO ME, MY PASSENGERS AND OTHER DRIVERS ON THE ROAD. THE CAR DOESN'T OVERHEAT AND ALL FLUID LEVELS ARE FINE. ONCE AGAIN, NISSAN CLAIMS THEY ARE NOT ABLE TO PINPOINT THE ISSUE. THIS PAST WEEKEND, I AM DOING MY 4.5 HOUR ROAD TRIP AGAIN IN NISSAN'S DEATHTRAP THEY HAVE FONDLY NICKNAMED JUKE. LIKE CLOCK WORK, AFTER 3 HOURS ON THE HIGHWAY, THE CAR STARTS TO SLOWDOWN, I CALLED NISSAN WHILE IT WAS HAPPENING, BUT HE CAN BARELY HEAR ME OVER THE LOUD NOISE (JET ENGINE SOUND EMITTING FROM UNDER MY HOOD). I TOOK THE CAR INTO NISSAN WHO COULD NOT DO ANYTHING BECAUSE THEY DON'T LOOK INTO PROBLEMS LIKE THIS ON THE WEEKEND.

NHTSA ODI 11005818

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE LOST POWER AND WAS ABLE TO RESTART AFTER ONE ATTEMPT. THE VEHICLE WAS TAKEN TO THE DEALER (KRAFT NISSAN 3277 MAHAN DR, TALLAHASSEE, FL 32308), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V418000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 10994189